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Novotel Narbonne Sud

4.0 star property
Travelers find tranquility at this eco-certified retreat where garden views complement a seasonal outdoor pool and rejuvenating sauna experience

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Exterior - Novotel Narbonne Sud (Narbonne)
Premium bedding, minibar, in-room safe, desk - Novotel Narbonne Sud (Narbonne)
Lobby - Novotel Narbonne Sud (Narbonne)
Exterior - Novotel Narbonne Sud (Narbonne)
Miscellaneous - Novotel Narbonne Sud (Narbonne)
The eco-certified Novotel Narbonne Sud, surrounded by Narbonne's charm, offers a sauna, seasonal outdoor pool with sun loungers, garden, and playground. Dine at Restaurant La Journée for lunch and dinner, and stay connected with WiFi throughout your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Classic Room, Multiple Beds

8.6 out of 10
Excellent
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Classic Room, 1 Double Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed with Sofa bed

7.8 out of 10
Good
(15 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Narbonne is home to Novotel Narbonne Sud. Musée de la Chevalerie and Musée du téléphone are cultural highlights, and some of the area's activities can be experienced at Golf Santa Rose - Pitch and Putt and Château de L'Ille. Traveling with kids? Consider Reserve Africaine Sigean, or check out an event or a game at Parc des sports et de l'amitié. Looking to get your feet wet? Windsurfing, sailing and surfing/body boarding adventures can be found near the property. Visit our Narbonne travel guide
Map
130 Rue de L'Hotellerie, Quartier Plaisance, Narbonne, Aude, 11100

What's nearby

  • Narbonnaise en Méditerranée Natural Regional Park
    Narbonnaise en Méditerranée Natural Regional Park
    12 min walk - 0.7 miles
  • Golf Santa Rose - Pitch and Putt
    14 min walk - 0.8 miles
  • Les Halles de Narbonne
    5 min drive - 1.8 miles
  • Narbonne Cathedral
    6 min drive - 2.0 miles
  • Abbey of Fontfroide
    17 min drive - 8.7 miles

Getting around

  • Narbonne Station
    11 min drive
  • Montpellier (MPL-Montpellier - Mediterranean)
    68 min drive

Restaurants

  • La Cave À Manger
    13 min walk
  • KFC
    12 min walk
  • Les Grands Buffets
    14 min walk
  • Tablao Flamenco
    4 min drive
  • McDonald's
    14 min walk

About this property

Novotel Narbonne Sud

Upscale family-friendly hotel
Take advantage of a terrace, a garden, and a playground at Novotel Narbonne Sud. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant La Journée, offers lunch and dinner. In addition to an arcade/game room and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • An elevator, a front-desk safe, and a TV in the lobby
Room features
All 93 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant La Journée

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,680 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property's electric car charging station is compatible with Tesla vehicles only.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Wednesday and Thursday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.31 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.50 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 18 to September 30
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Novotel Narbonne Sud have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Novotel Narbonne Sud pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Narbonne Sud?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Novotel Narbonne Sud?

Check-out is at noon.

Where is Novotel Narbonne Sud located?

This family-friendly Narbonne hotel is within 1 mi (2 km) of Golf Santa Rose - Pitch and Putt and Narbonnaise en Méditerranée Natural Regional Park. Lutin Park Carousel and Les Halles de Narbonne are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Narbonne Sud Reviews

8.8

Excellent

8.8

Cleanliness

8.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 224 out of 416 reviews
Rating 8 - Good. 140 out of 416 reviews
Rating 6 - Okay. 33 out of 416 reviews
Rating 4 - Poor. 14 out of 416 reviews
Rating 2 - Terrible. 5 out of 416 reviews

Reviews

Verified

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great breakfast..
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super polite staff,excellent room,best nights sleep ever
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room,comfortable bed,the kindness and heplful nature of the reception staff is second to none,i would love to employ him,he is excellent
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of driving, this was THE perfect spot. Staff was amazing - at the counter or wherever they happened to be.
Stayed 1 night in Jul 2024
Verified

8/10 Good

graham

Liked: Cleanliness, staff & service, amenities
Nice small quiet pool area. Restaurant expensive. Expensive uber to city 19euro
Stayed 2 nights in Aug 2024
Verified

8/10 Good

joanne

Liked: Staff & service, amenities, property conditions & facilities
Quiet and clean. We had reserved for a few people yet rooms got one set of towels and AC was not working. Not many staff speak English. Overall good.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

edward

Disliked: Staff & service, property conditions & facilities

Narb

2day stay , nice pool , hotel showing age,dinner very average, breakfast ok , but on last day ,they cleared breakfast buffet before 10:10 when we came down !(10:30 official finish)Very poor breakfast service. Typical edge of town , motorway hotel.Poor customer service.But convenient en route.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

IRENE

Liked: Cleanliness, staff & service, property conditions & facilities
Good 3 stars hotel
Stayed 1 night in Aug 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place 5 minutes from the city center
Stayed 1 night in May 2023
Verified

10/10 Excellent

Gilles-Michel

Liked: Cleanliness, staff & service, property conditions & facilities
excellent sejour
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Excellent stay, quite, modern and convenient
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

paolo

Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Khushboo

Disliked: Amenities
The Hotel did not provide the facilities for the price I paid for one night stay. Room had bare minimum amenities and the breakfast was very basic. It's a big hotel chain and we booked it because of it's reputation. We were disappointed.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No desayune
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Magalie

Liked: Cleanliness, staff & service, amenities
Superbe accueil et services au petit déjeuner.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

frédéric

Liked: Cleanliness, staff & service
Chambre propre mais trés bruyante via l'extérieur. Hotel vieillot qui pour une nuit fait son job.
Stayed 1 night in Jan 2026
Verified

8/10 Good

jacques

Liked: Cleanliness, staff & service, amenities
Tout à fait
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities
Tout était parfait
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Alvaro

Disliked: Room comfort
Mediocre
Stayed 1 night in Dec 2025
Verified

8/10 Good

STEPHANE

Liked: Cleanliness, staff & service, amenities
Chambre correct personnel également
Stayed 1 night in Nov 2025
Verified

4/10 Poor

aurelie

Disliked: Cleanliness
les rideaux de la chambre sont extrêmement sales. réveil a 7h avec essai d’alarme incendie !
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil très sympathique !
Stayed 2 nights in Aug 2025