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Smart Hotel Napoli

4.0 star property
Travelers experience authentic Italian living near Naples' waterfront, with seaside dining and shopping opportunities just steps from this stylish retreat

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Photo gallery for Smart Hotel Napoli

Exterior - Smart Hotel Napoli (Naples)
Junior Suite, 1 Double Bed, Jetted Tub | Premium bedding, down comforters, pillowtop beds, minibar - Smart Hotel Napoli (Naples)
Lobby lounge - Smart Hotel Napoli (Naples)
Bar (on property) - Smart Hotel Napoli (Naples)
Exterior - Smart Hotel Napoli (Naples)
Smart Hotel Napoli sits conveniently close to Molo Beverello Port. Guests can savor ocean views while dining at the Italian bistro, grab a pick-me-up at the coffee shop, and rely on the multilingual staff who help navigate the Naples experience with ease.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Marina view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Camera Standard (Tripla)

Camera Standard (Tripla) | Premium bedding, down comforters, pillowtop beds, minibar

Camera Standard (Tripla)

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Double or 2 Twin Beds, No Windows

View from room

Standard Double Room, 1 Double or 2 Twin Beds, No Windows

9.2 out of 10
Wonderful
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Mezzanine

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room, Mezzanine

9.4 out of 10
Exceptional
(11 reviews)
  • Marina view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, down comforters, pillowtop beds, minibar

Standard Quadruple Room

8.8 out of 10
Excellent
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed, Jetted Tub

Junior Suite, 1 Double Bed, Jetted Tub | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 Double Bed, Jetted Tub

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed, No Windows

View from room

Standard Double Room, 1 Double Bed, No Windows

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Patio, Ground Floor

Double Room, Patio, Ground Floor | Premium bedding, down comforters, pillowtop beds, minibar

Double Room, Patio, Ground Floor

8.6 out of 10
Excellent
(21 reviews)
  • Marina view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Double Bed, Jetted Tub

Room, 1 Double Bed, Jetted Tub | Private spa tub

Room, 1 Double Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Naples City Centre neighborhood, Smart Hotel Napoli is connected to a rail/subway station. Molo Beverello Port and Port of Naples are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Via Toledo and Galleria Umberto I. Looking to enjoy an event or a game while in town? See what's happening at Diego Armando Maradona Stadium or Arena Flegrea. Visit our Naples travel guide
View more Inns in Naples
Map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133

What's nearby

  • Piazza del Municipio
    Piazza del Municipio
    3 min walk - 0.2 miles
  • Napoli - Panoramica dalla loggia di San Martino
    Molo Beverello Port
    5 min walk - 0.3 miles
  • Galleria Umberto I
    Galleria Umberto I
    8 min walk - 0.5 miles
  • HPJ5C9 Castel del Ovo, Naples, Italy
    Port of Naples
    8 min walk - 0.5 miles
  • Via Toledo, Naples, Italy
    Via Toledo
    10 min walk - 0.6 miles

Getting around

  • Napoli Marittima Station
    2 min walk
  • Via Colombo - Porto Tram Stop
    5 min walk
  • Naples Intl. Airport (NAP)
    29 min drive

Restaurants

  • Gran Caffè San Marco
    7 min walk
  • Osteria da Ciccio e Mery
    7 min walk
  • Trattoria Castel Nuovo
    5 min walk
  • Caffè e Sapori
    7 min walk
  • Osteria da Antonio
    7 min walk

About this property

Smart Hotel Napoli

Upscale inn near Molo Beverello Port
Located close to Port of Naples and Via Toledo, Smart Hotel Napoli provides a free breakfast buffet, an art gallery on site, and designer stores on site. The on-site Italian cuisine bistro, Molo10, offers breakfast, dinner, light fare, and ocean views. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a bar.
You'll also enjoy the following perks during your stay:
  • A porter/bellhop, outdoor furniture, and 1 meeting room
  • A dock, a TV in the lobby, and a 24-hour front desk
  • An elevator, concierge services, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 63 individually furnished rooms have perks such as premium bedding and pillow menus, in addition to amenities like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with eco-friendly toiletries and bidets
  • 42-inch Smart TVs with digital channels
  • LED light bulbs, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Molo10

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1CDFEU64O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Frequently asked questions

Is Smart Hotel Napoli pet-friendly?

Yes, this inn allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a deposit of EUR 100 per stay and a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Smart Hotel Napoli?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Smart Hotel Napoli?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Where is Smart Hotel Napoli located?

Located in Naples City Centre, this inn is within a 5-minute walk of Maritime Station and Gulf of Naples. Molo Beverello Port and Port of Naples are also within 10 minutes. Napoli Marittima Station is only a 2-minute walk and Via Colombo - Porto Tram Stop is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smart Hotel Napoli Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 357 out of 574 reviews
Rating 8 - Good. 150 out of 574 reviews
Rating 6 - Okay. 44 out of 574 reviews
Rating 4 - Poor. 14 out of 574 reviews
Rating 2 - Terrible. 9 out of 574 reviews

Reviews

Verified

8/10 Good

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place !!! Will go again , I had to check out at 3:30 am to catch flight … they even gave me my breakfast to go ! Clean ! And ALL staff is amazing ! I highly recommend this beautiful hotel ! Grazie di vero cuore a tutti
Room service and great food !
Stayed 1 night in Apr 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to metro and ferries and some “sights” within walking distance. Rooms clean and adequate if slightly short of storage facilities and power sockets. Clean towels and linen every day an unnecessary luxury?! Staff extremely friendly, approachable and helpful. A pity more was not made of the bar/restaurant. it was not patio weather when we visited but at other times that would be a nice feature
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience at Smart Hotel Naples! The staff were wonderful—friendly, helpful, and very accommodating throughout our stay. The rooms were clean, comfortable, and had great amenities, making everything easy and enjoyable. The hotel restaurant was also fantastic. Definitely a highlight for us. The location couldn’t be better, especially if you’re cruising with MSC, as the port is just around the corner. We really appreciated how accommodating the team was with our luggage. They allowed us to store our bags after check-out while we went on our Pompeii excursion, and even a week later after returning from our cruise, they kindly let us store our luggage again while we grabbed lunch before heading out of Naples. Overall, a very convenient and welcoming place to stay. We’d absolutely recommend Smart Hotel Naples!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria Ines

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place! I was so surprised by kindness of the people. It was my birthday and they surprise me with cake, candles e sing a happy birthday for me! I was amazing! The location is great because we can get to/ from the airport in a bus for 5 $, very close to metro line 1 too. Everything is nice, modern and clean! I just loved!!!5🌟
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Very clean, very quiet and modern and roomy.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

giacomo

Liked: Cleanliness, amenities
Great location , clean .
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff, clean rooms
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and nice breakfast
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk service was great, location for what we wanted to see was perfect. Clean, new, just a nice experience.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Burtrum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and welcoming. The room was lovely and quiet with great views of the port. The restaurant had excellent food with very friendly staff. The adjacent location to the terminal was phenomenal.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if going on a cruise from Naples. Walk out the door and you’re at the ship.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice to start your holiday with pre cruise stay, very friendly and professional staff, would definitely recommend this hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right at the port where all the major cruise ships dock…the rooms were very spacious and an added plus was that whatever drinks were in the refrigerator was free, not too many hotels do that! Breakfast was also included. We thought it was very walkable to get where we wanted to go from hotel… had a great stay and will stay there again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

jamile

The Smart Hotel was great for our purposes. It is so close to the Marina/ships and that made it so much easier for us.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. Beds were comfortable. Location was convenient. We like that breakfast was included.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Great location within cruise terminal building. Staff very helpful. Room spacious and clean.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
A perfect location for us with a rental car as parking was nearby.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Shentoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel were very pleasant!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Nordien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food, and central place for making trips by boat.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our cruise. Helpful staff. Conveniently located to tourist areas as well
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazing. The staff make the stay worthwhile. The included breakfast was very enjoyable. Naples itself is dirty and can be dangerous...hang onto your belongings.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was bigger and modern compared to other European hotels. Very excellent service as I dropped my bags off early AM to go on excursion. Hotel is right got in the cruise terminal which was extremely convenient
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, clean, well-maintained, professional staff. The breakfast was phenomenal!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and modern facilities
Stayed 2 nights in Aug 2024