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Smart Hotel Napoli

4.0 star property
Art Deco inn with free breakfast connected to the convention center in Naples

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Photo gallery for Smart Hotel Napoli

Property entrance
Exterior
Exterior
Exterior
1 bedroom, premium bedding, down comforters, pillowtop beds

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Quadruple Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double Room, Mezzanine

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Double Room, Mezzanine

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, No Windows

View from room

Standard Double Room, 1 Double Bed, No Windows

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double or 2 Twin Beds, No Windows

View from room

Standard Double Room, 1 Double or 2 Twin Beds, No Windows

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Camera Standard (Tripla)

Camera Standard (Tripla) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Camera Standard (Tripla)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite, 1 Double Bed, Jetted Tub

Junior Suite, 1 Double Bed, Jetted Tub | 1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 Double Bed, Jetted Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Smart TV
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Jetted Tub

Room, 1 Double Bed, Jetted Tub | Private spa tub

Room, 1 Double Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Smart TV
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Patio, Ground Floor

Double Room, Patio, Ground Floor | 1 bedroom, premium bedding, down comforters, pillowtop beds

Double Room, Patio, Ground Floor

8.6 out of 10
Excellent
(15 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Smart TV
  • 21 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Exterior

Starhotels Terminus

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  • Free WiFi
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  • Air conditioning
8.8 out of 10, Excellent, 1,027 reviews
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About the neighborhood

Map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133

What's nearby

  • Molo Beverello Port - 5 min walk - 0.3 miles
  • Port of Naples - 8 min walk - 0.5 miles
  • Via Toledo - 10 min walk - 0.6 miles
  • Piazza del Plebiscito - 12 min walk - 0.7 miles
  • Spaccanapoli - 15 min walk - 0.8 miles

Getting around

  • Napoli Marittima Station - 1 min walk
  • Via Colombo - Porto Tram Stop - 6 min walk
  • Naples Intl. Airport (NAP) - 44 min drive

Restaurants

  • ‪Ristorante Bambù - ‬6 min walk
  • ‪Mercure Napoli Centro Angioino - ‬6 min walk
  • ‪A Taverna Do'Re Ristorante - ‬7 min walk
  • ‪Pizzeria Dalle Figlie di Iorio - ‬10 min walk
  • ‪Algida store Napoli - ‬2 min walk

About this property

Smart Hotel Napoli

Upscale inn near Molo Beverello Port
Located close to Port of Naples and Via Toledo, Smart Hotel Napoli provides a free breakfast buffet, an art gallery on site, and designer stores on site. The on-site Italian cuisine bistro, Molo10, offers breakfast, dinner, light fare, and ocean views. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a bar.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), concierge services, and coworking spaces
  • Smoke-free premises, an elevator, and a porter/bellhop
  • 1 meeting room, a vending machine, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 63 individually furnished rooms have perks such as premium bedding and pillow menus, in addition to amenities like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Eco-friendly toiletries, bidets, and hair dryers
  • 42-inch Smart TVs with digital channels
  • LED light bulbs, electric kettles, and heating

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Molo10

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (up to 2 years old)
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1CDFEU64O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Frequently asked questions

Is Smart Hotel Napoli pet-friendly?

Yes, this inn allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a deposit of EUR 100 per stay and a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

What time is check-in at Smart Hotel Napoli?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Smart Hotel Napoli?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Does Smart Hotel Napoli provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per person applies.

Where is Smart Hotel Napoli located?

Located in Naples City Centre, this inn is within a 10-minute walk of Maritime Station, Molo Beverello Port, and Port of Naples. Via Toledo and Galleria Umberto I are also within 15 minutes. Napoli Marittima Station is only a 2-minute walk and Via Colombo - Porto Tram Stop is 6 minutes.

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Smart Hotel Napoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 304 out of 483 reviews
Rating 8 - Good. 125 out of 483 reviews
Rating 6 - Okay. 36 out of 483 reviews
Rating 4 - Poor. 10 out of 483 reviews
Rating 2 - Terrible. 8 out of 483 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff, clean rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Yolaxys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family
Stayed 2 nights in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. Beds were comfortable. Location was convenient. We like that breakfast was included.
Stayed 3 nights in Jul 2025

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Great location within cruise terminal building. Staff very helpful. Room spacious and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazing. The staff make the stay worthwhile. The included breakfast was very enjoyable. Naples itself is dirty and can be dangerous...hang onto your belongings.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Apr 2025

10/10 Excellent

jamile

The Smart Hotel was great for our purposes. It is so close to the Marina/ships and that made it so much easier for us.
Stayed 1 night in May 2025

10/10 Excellent

Roxana

Liked: Cleanliness, property conditions & facilities
5/5 ⭐️ – Perfect Stay at the Port! Hotel Smart was an excellent choice for our stay in Naples. The location is unbeatable—right in the port terminal, just steps away from all the ferries, which made our travel plans incredibly smooth. The room was very clean, spacious, and comfortable. The staff stood out: friendly, professional, and always helpful. Highly recommended for anyone looking for convenience, comfort, and top-notch service in Naples!
Stayed 4 nights in May 2025

8/10 Good

Wahéhshon

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was near reception. The woman working in the evening spoke very loudly. We had difficulty falling asleep. Need an extra blanket in the room.
Stayed 1 night in Jun 2025

8/10 Good

Brent

Overall the hotel was ok. We had some small ants the 1st night but they went away. Hotel bar/restaurant can’t charge you room so you have to settle your bill prior to leaving.
Stayed 3 nights in Jun 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our cruise. Helpful staff. Conveniently located to tourist areas as well
Stayed 2 nights in Mar 2025

8/10 Good

Hidehiko

Liked: Cleanliness, staff & service, amenities
I was not sure that where is theair conditioner
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent choice for a hotel stay in Naples; the rooms are clean, modern and spacious. If safety is a concern, the hotel is without doubt, a first choice. Vehicles cannot travel beyond a check point well in front of the hotel building and the location at the port provides an extra layer of security. The hotel is also close to many great restaurants and other city attractions. The staff is also friendly and professional. Go there; you will not be disappointed!
Stayed 1 night in May 2025

6/10 Okay

Frank

Nothing that I liked. The bedroom window was three feet from the street sidewalk.
Stayed 1 night in Jun 2025

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, clean, well-maintained, professional staff. The breakfast was phenomenal!
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great location on the water. We bookes it to be near the ferry dock - which it was, but our ferry was cancelled. Still great location near public transport. Service was great. Breakfast spread was excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in convenient location in the port of Naples
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
A perfect location for us with a rental car as parking was nearby.
Stayed 1 night in Aug 2024

10/10 Excellent

Nordien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food, and central place for making trips by boat.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is adjacent to the port and is convenient for the ferry.
Stayed 1 night in Oct 2024

10/10 Excellent

Shentoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel were very pleasant!
Stayed 1 night in Jul 2024

10/10 Excellent

hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, spacious and convenient! It was really quiet even when cruise came, no impact to quietness. Breakfast was excellent with great options . Staff are all very nice and helpful! We really enjoyed the stay!
Stayed 4 nights in Dec 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and modern facilities
Stayed 2 nights in Aug 2024