ROMEO Napoli

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Naples

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Photo gallery for ROMEO Napoli

Outdoor pool
Deluxe Suite (Castle view) | Living area | 43-inch LED TV with digital channels, TV, foosball
Terrace/patio
3 restaurants, lunch served
Front of property - evening/night
ROMEO Napoli, near Teatro di San Carlo, offers a rooftop terrace with poolside bar. Guests enjoy breakfast, La SPA's hydrotherapy and manicure services. The luxury hotel provides free newspapers, express check-in/out, and staff to guide visitors to Galleria Umberto I.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Spa

Room options

Available filters for rooms
Showing 10 of 10 rooms

Zen Garden Suite

Highlights

Furnished patio
Soundproofed
Individually furnished
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 225 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Harbor View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 29 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Harbour View Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Suite Harbour View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 64 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Double Room

Highlights

Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite (Castle view)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • 2 bedrooms
  • Harbor view
  • Sleeps 5
  • 2 King Beds and 1 Large Twin Sofa Bed

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Studio Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Front)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 29 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Via Cristoforo Colombo 45, Naples, NA, 80133

What's nearby

  • Port of Naples - 5 min walk - 0.3 miles
  • Molo Beverello Port - 7 min walk - 0.4 miles
  • Galleria Umberto I - 7 min walk - 0.4 miles
  • Naples National Archaeological Museum - 18 min walk - 1.0 mile
  • Castel dell'Ovo - 3 min drive - 1.0 mile

Getting around

  • Via Colombo - Porto Tram Stop - 2 min walk
  • Napoli Marittima Station - 7 min walk
  • Naples Intl. Airport (NAP) - 39 min drive

Restaurants

  • ‪Gran Caffè San Marco - ‬4 min walk
  • ‪Caffè e Sapori - ‬3 min walk
  • ‪Trattoria Castel Nuovo - ‬2 min walk
  • ‪Osteria da Antonio - ‬3 min walk
  • ‪Mercure Napoli Centro Angioino - ‬3 min walk

About this property

ROMEO Napoli

Luxury boutique hotel near Galleria Umberto I
Located close to Teatro di San Carlo and Royal Palace, ROMEO Napoli provides free full breakfast, a poolside bar, and a rooftop terrace. Indulge in a body scrub, a facial, and a massage at the onsite spa. Be sure to enjoy lunch and dinner at the 3 on-site restaurants. In addition to a playground and an arcade/game room, guests can connect to free wired internet.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Limo/town car service, self parking (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and a billiards/pool table
  • A front-desk safe, a TV in the lobby, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 79 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Designer toiletries, bidets, and hair dryers
  • 43-inch HDTVs with premium channels
  • Childcare services, daily housekeeping, and desks

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 58 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • IL BAR
  • LA TERRAZZA Krug
  • Ristorante Alain Ducasse

Things to do

  • 3 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from January 8 2026 to February 28 2026 (dates subject to change).
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 58 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A16JC5VMW6

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Romeo
Romeo Hotel
Romeo Hotel Naples
Romeo Naples
Romeo Hotel
ROMEO Napoli Hotel
ROMEO Napoli Naples
ROMEO Napoli Hotel Naples

Frequently asked questions

Does ROMEO Napoli have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is ROMEO Napoli pet-friendly?

No, pets are not allowed at this property.

How much is parking at ROMEO Napoli?

Self parking is available for EUR 58 per day.

What time is check-in at ROMEO Napoli?

Check-in start time: 2 PM; Check-in end time: noon.

What time is check-out at ROMEO Napoli?

Check-out is at noon.

Does ROMEO Napoli provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 95 per vehicle applies.

Where is ROMEO Napoli located?

This family-friendly Naples hotel is located near the airport, within a 10-minute walk of Galleria Umberto I and Teatro di San Carlo. Royal Palace and Santa Chiara Basilica are also within 15 minutes. Via Colombo - Porto Tram Stop and Via Colombo - De Gasperi Tram Stop are within a 2-minute walk.

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Reviews

ROMEO Napoli Reviews

8.8

Excellent

9.4

Cleanliness

7.6

Location

9.0

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 449 out of 769 reviews
Rating 8 - Good. 209 out of 769 reviews
Rating 6 - Okay. 62 out of 769 reviews
Rating 4 - Poor. 34 out of 769 reviews
Rating 2 - Terrible. 15 out of 769 reviews

Reviews

10/10 Excellent

Anthony

Very cool place to stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Jerrilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel and experience!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was breath taking the staff was amazing and wverything was around the hotel i will be going back for sure
Stayed 7 nights in Jun 2024

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel I have ever been in.
Stayed 4 nights in Aug 2023

10/10 Excellent

Neoh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is very responsive and personal. Really enjoyed my stay at Romeo! Staff took great care of me
Stayed 2 nights in Dec 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, great space and people.

Hotel was great, staff were amazingly attentive and service oriented. The hotel has some great spaces to sit and enjoy some food and drinks. The whole team was great and we had a wonderful experience. Highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice and surprisingly impeccable with its decor once you’re inside. The breakfast is amazing with high level service and great views overlooking Mt. Vesuvius.
Stayed 3 nights in Sep 2023

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is modern and clean. The rooms lack some basic conveniences (like hooks to hang towels and bathrobe). Staff is super friendly. Breakfast is good.

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Naples and the hotel was amazing. Just a few minutes walk to the centre and the harbour, this hotel is in the perfect location. The staff at the hotel are very attentive and professional. The design of the hotel is very modern and had all the requirements you would expect from a newly built hotel.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect except we weren't overly impressed with the food.
Stayed 1 night in Sep 2022

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
This is a really lovely hotel but the food choices for a gluten-free diet are very poor.
Stayed 1 night in Jun 2023

10/10 Excellent

Isbian

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 3 nights in May 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Very nice hotel; quirky but all facilities provided were good. Room was very comfortable and clean. Location was excellent. Unfortunately Naples is somewhat dirty and that was true around the hotel. Overall rating was very good. We didn't like a) the bathroom lighting came on automatically in the night as it was disturbing our partner, the breakfast area is relatively small and staff seemed harassed (we had to wait to sit down on 3 out 4 occasions); and rap music in the cocktail bar seemed inappropriate.
Stayed 4 nights in Sep 2023

4/10 Poor

Kaycee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Save your money

Only needed a room for a one night stay. While the staff is excellent and very accommodating the room was dirty. The shower was covered in mold and looked like it hadn’t been cleaned in months. Very disappointing for the price point.
Stayed 1 night in Oct 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Not memorable.
Stayed 1 night in Aug 2024

2/10 Terrible

JOHN

Deceptive. We paid for a harbor view and we received a view of old building and city cars. There explanation is that hotel is around the harbor. No harbor view at all. Also cheapest thing on there me he is 38 euros.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent déjeuné, Excellent spa, personnel efficace
Stayed 3 nights in Sep 2025

6/10 Okay

roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Location? Location? Location? For a relatively new hotel - why would the owners think that their guests would want to wake up to the sight of the arse of a monster cruise ship being right in their faces! The pollution these Behemoths chugged out would have blotted out the Sun but fortunately for us the wind was offshore, otherwise, I doubt I would have faired better than the locals of Pompei!
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un séjour formidable dans cet hôtel luxueux. Dès l’arrivée, l’accueil a été chaleureux : le personnel est à la fois professionnel, sympathique et toujours disponible. L’un d’entre eux parlait français et pour nous c’est un plus. Les parties communes sont impeccablement propres, tout comme les chambres, spacieuses et bien entretenues. Les produits de toilette Balmain sont de grande qualité. La literie ultra confortable et la climatisation fonctionnait parfaitement. Les petits mots manuscrits à notre arrivée et départ, les chaussons posés aux pieds du lit chaque soir, le gateaux offert le dernier jour, toutes ces attentions nous ont touchées. Mention spéciale pour la piscine au 10e étage avec sa vue sur le Vésuve. Le personnel du bar de la terrasse est très pro. L’hôtel est super bien situé pour visiter Naples, avec de nombreux sites accessibles à pied ou rapidement en transport. Et que dire du petit déjeuner signé Ducasse ? Exceptionnel ! Seul petit regret : nous n’avons pas eu le temps d’essayer le spa, qui semblait superbe. Ce sera pour la prochaine fois ! Bémol, la lumière des toilettes de la chambre qui s’allume automatiquement quelque soit l’heure…
Stayed 4 nights in Jul 2025

2/10 Terrible

Nathan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

The worst overall service ever received. AVOID!

* None of the rooms had shower gel supplied. When I asked for shower gel, there was a shrug and sigh from the receptionist and they reluctantly asked for house keeping to bring it. 45 mins later I returned o reception as it had not arrived. * The room was missing its directory card so I didn’t know which phone number to call for reception. * The taps were very loose, the cupboard door was hanging off and half the shower head jets were blocked and clogged. * House maid removed one of my wifes beauty products. We were accused by Marta of placing it near the bin and therefore confusing the maid * First morning at breakfast, pastries were provided for my wife and I. My daughter later joined us and asked for pastries, however Antonio told us that “we had enough to share”. * Second breakfast, order was incorrect and arrived all together despite ordering in 3 logical steps (pastries/fruit/hot). Only one set of cutlery was provided for all of the breakfast and no plates were provided. The coffee was cold and old, indicated by low temp and lack of crema (looked like filter coffee). Antonio was completely miserable and not interested in us and was walking off whilst we were still giving the order-this is why it was wrong as he was not listening. No waiters were smiling at all. * Dinner on the terrace was met with the same miserable, bored and disengaged waiter. This turned out to be the F&B manager. The list goes on and on- emailed hotel with complaints and not a single acknowledgmen.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Tolle Lage & toller Service!
Stayed 2 nights in Jun 2025

8/10 Good

marcelo

Liked: Staff & service, property conditions & facilities, room comfort
Limpeza deixa a desejar e cheiro de cigarro forte no saguão.
Stayed 1 night in Jun 2025

10/10 Excellent

froylan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, the rooms were clean and extremely chic
Stayed 2 nights in Jun 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say it was a little overpriced. The castle view suite was excellent. Perfect for privacy to have separate rooms. The staff was extremely attentive and provided everything requested. Only minor inconvenience was there seemed to be flies throughout the hotel. Not a lot but unexpected
Stayed 2 nights in Jun 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We finished off our wonderful Italy trip with a couple of nights in Napoli. We took some time deciding where to stay and whilst the ROMEO was the more expensive option we really enjoyed our time there and the main feature was the pool / bar area on the 10th floor which had fab views of the port area and Mount Vesuvius. The overall hotel set-up is really cool and the staff were very courteous and helpful. We upgraded to a Deluxe Harbour View room that are on the 5th and 6th floors giving better views of the port but I suggest you push for 6th as we were on the 5th & still had a view of a warehouse
Stayed 2 nights in Jun 2025