Staff is kind and accommodating however access to entrance of property including car entrance is by access code which is booking via a third-party you should get since Front Desk is not always on duty especially at 3 PM when we attempted to check in. The property has been tastefully decorated, but could use more detailed maintenance and upkeep. We did not find the floors, particularly clean and there was somewhere in tear on the paint. The walls are paper, thin at least on the first floor, where we were we could hear everything. There were two packets of ear plugs provided in the room, which should’ve been an indication that light sleepers may want to request a high floor or stay elsewhere. The breakfast was generous and appeared sufficient and fresh. The drive to the center of Naples was about 15 to 20 minutes. Since we had a car we picked this property however do not expect a countryside agricultural tourism hotel property. This is located in a busy city center, but walking distance to cafés, large grocery stores and convenience, restaurants, etc so overall it worked out for us since we were driving through Naples otherwise we might seek a property closer to the center.