Our stay at this hotel was the highlight of our trip. From the very moment we arrived, the hotel staff was super attentive and helpful. We worked with them a lot to book transportation to get around. Tip for anyone traveling there, work with the hotel to book a taxi or the shuttle to the resort, because they will provide the best rates. It's about 35 euros vs 60 if you go with the taxi's outside the train. That also applies if you travel in an out of Naples center - it's about 30 min by car. Pompeii is about 30 min by car, 50 min by train (which they have a shuttle to get to the station). The food at the resort was incredible all around! The room was clean, spacious, and we loved the view of the ocean. We would definitely recommend and stay again.