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Palazzo Pandola - Luxury Suites

Hot springs Naples guesthouse connected to a shopping center, a quick walk to Via Toledo

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Exterior
Deluxe Quadruple Room, City View | Egyptian cotton sheets, premium bedding, down comforters, minibar
Deluxe Room, City View | Egyptian cotton sheets, premium bedding, down comforters, minibar
Deluxe Triple Room, City View | Egyptian cotton sheets, premium bedding, down comforters, minibar
Deluxe Triple Room, City View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, City View

Deluxe Room, City View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Quadruple Room, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Triple Room, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Map
Piazza del Gesù Nuovo n. 33, 3342455484, Naples, NA, 80134

What's nearby

  • Via Toledo - 6 min walk - 0.4 miles
  • Naples National Archaeological Museum - 11 min walk - 0.6 miles
  • Port of Naples - 14 min walk - 0.7 miles
  • Molo Beverello Port - 17 min walk - 0.9 miles
  • Piazza del Plebiscito - 20 min walk - 1.1 miles

Getting around

  • Dante Station - 4 min walk
  • Montesanto Station - 9 min walk
  • Naples Intl. Airport (NAP) - 69 min drive

Restaurants

  • ‪Tandem - ‬1 min walk
  • ‪OAK Wine and Craft Beer Bar - ‬1 min walk
  • ‪ò Munaciello - ‬1 min walk
  • ‪Cisterna Cafè & Bistrot - ‬2 min walk
  • ‪Double Wine Bar - ‬2 min walk

About this property

Palazzo Pandola - Luxury Suites

Guesthouse near Via Toledo
Located close to Naples National Archaeological Museum and Port of Naples, Palazzo Pandola - Luxury Suites provides a free breakfast buffet, an art gallery on site, and designer stores on site. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in, and an elevator
  • Concierge services, luggage storage, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and separate dining areas.
Other amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with bidets and free toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate dining areas, and a personal chef

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number IT063049B4B63UPCS3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palazzo Pandola
Palazzo Pandola Suites Naples
Palazzo Pandola - Luxury Suites Naples
Palazzo Pandola - Luxury Suites Guesthouse
Palazzo Pandola - Luxury Suites Guesthouse Naples

Frequently asked questions

Is Palazzo Pandola - Luxury Suites pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palazzo Pandola - Luxury Suites?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available from 8:00 PM– 11:00 PM for a fee of EUR 30.

What time is check-out at Palazzo Pandola - Luxury Suites?

Check-out is at 11:00 AM.

Where is Palazzo Pandola - Luxury Suites located?

Located in Naples City Centre, this guesthouse is within a 15-minute walk of Via Toledo, Naples National Archaeological Museum, and Port of Naples. Molo Beverello Port and Piazza del Plebiscito are also within 1 mi (2 km). Dante Station is only a 4-minute walk and Toledo Station is 9 minutes.

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Palazzo Pandola - Luxury Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 36 reviews
Rating 8 - Good. 4 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Amenities
Beautiful view and clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the laundromat was just 5 minutes away. Lots of options for dinner. Breakfast was delicious. Very nice they supplied ear plugs S the square got pretty noisy at night. That and the airplanes. Staff was very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience. Great location, beautiful room and fantastic service! Check-in was made simple by the very helpful staff, who provided guidance and offered recommendations for dinner. We just left and are already talking about stsying here again. Absolutely amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah Marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic B&B, lovely breakfast layout. Room was lovely and clean and we had a great view of the square. Loads of food places and bars within 5 minutes of the B&B. Would recommend Tandem restaurant for great pizza and pasta, and Oak Bar if you want something which is not Peroni.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful suite and wonderful breakfast, with responsive concierge. Great location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tawfique

Liked: Staff & service, amenities, property conditions & facilities
Fantastic stay. Clean room. Don’t get out off by the entrance. It’s a very old, but beautiful building.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very comfortable room and delicious breakfast, staff was very friendly. A little confusing on arrival finding where the hotel was exactly and how to get into the building. The only signage is on the call button, there is a very small door into the courtyard of the building and the hotel is located on the 4th floor.
Stayed 1 night in Nov 2024

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an unassuming but very celarefully curated and beautiful space. We stayed only one night but the staff made us feel very welcomed to the place. This is definitely more of a BnB vibe, but is right in the center of Napoli and walkable everywhere. Much recommended!!
Stayed 1 night in Sep 2024

10/10 Excellent

Kimerly

Liked: Staff & service, amenities
This is a beautifully done new b&b. It is located close to many sites in Naples and is a short distance to the train station and airport.
Stayed 4 nights in May 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager Mario went above and beyond to make us happy. I would return.
Stayed 3 nights in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Mario was absolutely fantastic! We got in late at night and the door is a little different but it's Europe so you just go with it. The property is really nice and you get that old world vibe. Breakfast was lovely and we had a window overlooking the square! We were close to the port to board our boat to head to the islands the next day. Overall really great
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were incredibly astounded by the above and beyond service of our hotel stay. I had lost my phone in a taxi on the way in. We thought all of our trip photos were lost however the front desk team had called all the taxi companies and also the train station requesting to know about it. We got very lucky and the taxi driver was an angel and had brought in the phone the next day and dropped it by with the front desk who had it waiting when we got back from our sight seeing. We were in tears, they moved us so much and the fact they would go above and beyond as they had was incredible. If you’re wanting an authentic and hospitable stay with character and great breakfast, book this stay. It’s location and thier hospitality are worth it above all else!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic boutique hotel in central Napoli palazzo

We had a wonderful overnight stay at the Palazzo Pandola in central Napoli! The palazzo is a boutique property with five rooms, converted from a large home in an old building dating back centuries. Our suite was on the top floor with a balcony that overlooked the central plaza. The suite was spacious with a big sitting area and had very high ceilings. Both the bed and sofa bed were super comfortable. The hotel management met our every need, including offering helpful recommendations and providing very reasonably-priced car service to the airport. The location is superb, within walking distance of most major sights in central Napoli and Beverello port. In the morning, a breakfast of eggs, pastries, fruit, yogurt, coffee, juices, etc. is provided in a dining room in the palazzo. It was a superb stay that exceeded our high expectations!
Stayed 1 night in Jun 2024

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property falsely advertised the amount of beds in the room and refused to give any kind of refund when confronted about it. The building is very old and the air conditioning didn’t work. The main entrance is a very small door that you have to climb through and then you have to take a 100 year old elevator to get to the apartment. Would not recommend.
Stayed 2 nights in Aug 2024

4/10 Poor

Rehana

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Mario was so helpful and communicated with us prior to our arrival and during our stay. He initiated our communication prior to our arrival with useful information. The lady working there, Silvana, was kind and also helped us with what we needed. They’re both lovely! The a/c does not work and we felt sick being in the room. We told Mario and he listened to our concerns and did tell the owners but nothing was done. The temperature in the hallways is much better than in the rooms. Other people staying there complained about the a/c not working too. It’s really uncomfortable with the lack of a/c and it’s too bad because they have a nice place that is spacious and clean and wonderful people working there. The reason for my low rating is solely because of the temperature in the room.
Stayed 3 nights in Aug 2024

6/10 Okay

Slobodan

Liked: Cleanliness
Disliked: Staff & service
This is not a hotel it’s bed and breakfast you share apartment with other guests.There are 3-4 rooms and common area where you eat breakfast with other guests.When I booked room for 4 people I thought we will each have bed but two people slept on pull out sofa.We only got one sheet for cover no comforter or blankets.I didn’t like that bathroom was not private it’s separated with glass on one part so no privacy at all.Mario was kind of rude through text before we arrived just because I asked why was he trying to charge me 25 euros if we arrived after 8pm and I thought it was hotel with reception not private home.He got upset with me I never had host speak to me that way and I didn’t know what to expect so I was concerned and scared because we travelled with our children.Once we arrived Mario was actually nice and professional he answered all our questions even booked us dinner reservation so I was relieved.They changed their policy now on Expedia so hopefully other guests will be aware of extra cost.Mario offered shuttle to pick us up from marina for 50 Euro we declined it’s only 1.4 km walk so we walked it took us 15min.
Stayed 1 night in Aug 2024

8/10 Good

Line

Liked: Cleanliness, staff & service, property conditions & facilities

Charmerende og god placering

Et anderledes sted med masser af charme og sjæl. Super søde værter. Kun få værelser. Smukt designet. Stille og roligt til trods for central placering.
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Elodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meluisa, keskeinen sijainti.

Keskeinen sijainti, juna-asemalle 13 min ja satamaan 10 min taksilla. Hotelli keskusaukiolla, huoneen parvekkeenovet paperia, KAIKKI möly, sanat, huudot yms.kuului yötä myöten huoneeseen. Hissi 100v.vanha, kiikkerä ja ovet piti laittaa erittän tarkkaan kiinni, muuten hissi ei liiku. Remontoidut huoneet 4:ssä kerroksessa. Vanha ränsistynyt rakennus, likainen. Ystävällinen staff, aamiainen niukahko, perusleikkeleet, jogurtit, munakas ja pekonia. Minibaarissa vesi, olut ja kokis ilmaisia. Käytävällä olevan keittiön astioiden kilinä kuului huoneeseen heti 07.00 aamulla.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

caterina

Liked: Cleanliness, staff & service, property conditions & facilities
Bellissimo B&B al centro di napoli. È una struttura appena ristrutturata, abbiamo dormito in una delle camere con vista sulla Piazza. Al mattino ci siamo svegliati per godere di una colazione ottima! Personale gentile e presente, pronto a soddisfare ogni nostra esigenza. Grazie mille!!!
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Bed & Breakfast! Really enjoyed our stay at Palazzo Pandola. The early breakfast preparation was amazing, and the reception staff were very gracious and helped arrange for a taxi to the airport. Loved the charm of the 100 year old “ascensore”, too!
Stayed 1 night in Sep 2024