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Palazzo Pandola - Luxury Suites

Hot springs guesthouse with free breakfast connected to a shopping center in Naples

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In the heart of Naples, Palazzo Pandola - Luxury Suites offers an unforgettable experience with a breakfast buffet and WiFi. Stroll through the art gallery, indulge in luxury shopping on site, and let the concierge services take care of your needs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Triple Room, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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About the neighborhood

Map
Piazza del Gesù Nuovo n. 33, 3342455484, Naples, NA, 80134

What's nearby

  • Spaccanapoli - 1 min walk - 0.1 miles
  • Via Toledo - 5 min walk - 0.3 miles
  • Naples National Archaeological Museum - 10 min walk - 0.6 miles
  • Port of Naples - 12 min walk - 0.6 miles
  • Molo Beverello Port - 15 min walk - 0.8 miles

Getting around

  • Dante Station - 4 min walk
  • Montesanto Station - 9 min walk
  • Naples Intl. Airport (NAP) - 69 min drive

Restaurants

  • ‪Espresso Napoletano - ‬1 min walk
  • ‪Lombardi a S. Chiara - ‬2 min walk
  • ‪Tandem - ‬1 min walk
  • ‪Gay-Odin - ‬2 min walk
  • ‪OAK Wine and Craft Beer - ‬2 min walk

About this property

Palazzo Pandola - Luxury Suites

Guesthouse near Via Toledo
Located close to Naples National Archaeological Museum and Port of Naples, Palazzo Pandola - Luxury Suites provides a free breakfast buffet, an art gallery on site, and designer stores on site. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in, and an elevator
  • Concierge services, tour/ticket assistance, and luggage storage
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and separate dining areas.
Other amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with bidets and free toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate dining areas, and a personal chef

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: EUR 30 for check-in between 8:00 PM and 11:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number IT063049B4B63UPCS3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palazzo Pandola
Palazzo Pandola Suites Naples
Palazzo Pandola - Luxury Suites Naples
Palazzo Pandola - Luxury Suites Guesthouse
Palazzo Pandola - Luxury Suites Guesthouse Naples

Frequently asked questions

Is Palazzo Pandola - Luxury Suites pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palazzo Pandola - Luxury Suites?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available from 8:00 PM– 11:00 PM for a fee of EUR 30.

What time is check-out at Palazzo Pandola - Luxury Suites?

Check-out is at 11:00 AM.

Where is Palazzo Pandola - Luxury Suites located?

Located in Naples City Centre, this guesthouse is within a 15-minute walk of Via Toledo, Naples National Archaeological Museum, and Port of Naples. Molo Beverello Port and Piazza del Plebiscito are also within 1 mi (2 km). Dante Station is only a 4-minute walk and Toledo Station is 9 minutes.

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Reviews

Palazzo Pandola - Luxury Suites Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 59 out of 72 reviews
Rating 8 - Good. 8 out of 72 reviews
Rating 6 - Okay. 2 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, and the staff was so kind and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Caroline

Liked: Staff & service, amenities, property conditions & facilities
Beautiful, traditional property, lovely location and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Sandip

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and polite staff
Stayed 1 night in Aug 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room felt like a luxury suite with an amazing view of the square! Would definitely stay here again for my next visit to Naples. The staff were so accommodating and friendly too.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything and the breakfast was great-the lady who made the breakfast and kept rooms clean excellent! Loved our stay here Kind regards, Dave & Margaret
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place- staff went absolutely above and beyond to make sure our honeymoon stop here during our Italy trip was special. Would 100% recommend and go there again! It felt like an odd spot to find such a beautiful place but it was so worth the stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing. Clean and well maintained. Gorgeous views from the balcony. Always plenty of choices for breakfast. Walkable for dinners and sites.
Stayed 2 nights in Oct 2025

10/10 Excellent

SANJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is real Italian experience, loved it!
Stayed 1 night in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and responsive. It is in a great location with access to food/shopping/sightseeing!
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the mini door access to this wonderful location (the huges doors are prevalent in the older palaces). Breakfast was outstanding. The room was outstanding with double doors opening onto the plaza and views. Truly a superb property,
Stayed 3 nights in Sep 2025

10/10 Excellent

Pauline Ann

Liked: Cleanliness, amenities
Beautiful apartment and great staff. The area is not safe in the evenings.
Stayed 1 night in Sep 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but needs cleaning

Great little hotel,a bit dated and some cleanliness issues, lots of hair stuck on the shower head. Great service and very welcoming staff with a great location. Included breakfast was good and simple.
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Pandola was Amazing. The room was incredible! The property brings you straight into the wonderful neighborhood it is in, making everything feel like you are living in the heart of Napoli.
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel with lovely hosts

Beautiful hotel with friendly helpful staff. Claudia gave us great recommendations for places to see and visit. Will definitely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly helpful and sweet. We had amazing breakfast every morning and they restocked the room fridge every day with complimentary beverages. The view from our room was incredible and we loved being able to walk everywhere we wanted to go. We would definitely stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Janice

Liked: Amenities
Beautiful view and clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, modern, but in an ancient building. The view was specta
Stayed 1 night in Jun 2025

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a fantastic stay at Palazzo Pandora! Great central location, easy walking distance to everything. Very safe and secure. Very peaceful and relaxing room! Incredibly comfortable bed! I slept so well. The staff here was very helpful and kind. Impressive luxurious rooms. Very satisfied with the breakfast, it was the perfect start to the day! We enjoyed the eggs, fruit, pastries. Variety of juices and coffee as well as cheeses and meats which we didn't try but it all looked very good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived we were a little scared since the outside of the property looks very old and kind of sketchy, keep in mind this was our first time in Napoli. As soon as we went up the elevator ( btw a very cool one, over 100 years old) we were greeted by Alicia, she was very sweet and helpful. Since the entrance of the hotel to the room is beautiful and clean, the bedroom was very specious, we were very surprised. Also the breaks the next morning was delicious and the cleaning lady who also served us our drinks for the buffer breakfast was lovely. I recommend this place!
Stayed 1 night in Aug 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, although big, only has a handful of rooms which adds to the personal touch from the staff. The staff is very friendly, patient and helpful. Room is really big and the balcony view is on the Piazza. A lot of restaurants and shopping in walking distance. It is noisy as there are a lot of people in the area at all times of the day and night, but they do supply earbuds to compensate. Bathroom is really clean and new. Bed is also comfortable. Recommend 10/10 as long as you are ok with noisy neighborhood.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the laundromat was just 5 minutes away. Lots of options for dinner. Breakfast was delicious. Very nice they supplied ear plugs S the square got pretty noisy at night. That and the airplanes. Staff was very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful suite and wonderful breakfast, with responsive concierge. Great location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah Marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic B&B, lovely breakfast layout. Room was lovely and clean and we had a great view of the square. Loads of food places and bars within 5 minutes of the B&B. Would recommend Tandem restaurant for great pizza and pasta, and Oak Bar if you want something which is not Peroni.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience. Great location, beautiful room and fantastic service! Check-in was made simple by the very helpful staff, who provided guidance and offered recommendations for dinner. We just left and are already talking about stsying here again. Absolutely amazing!
Stayed 1 night in Apr 2025
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Policies

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