See all properties

Palazzo Firenze

Property class: 4

Choose dates to view prices

Photo gallery for Palazzo Firenze

Terrace/patio - Palazzo Firenze (Naples)
Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi - Palazzo Firenze (Naples)
Terrace/patio - Palazzo Firenze (Naples)
Terrace/patio - Palazzo Firenze (Naples)
Front of property - Palazzo Firenze (Naples)
Travelers find upscale comfort at Palazzo Firenze, near Naples Underground. Enjoy genuine Neapolitan cuisine at the on-site restaurant and a free breakfast buffet. City views from the rooftop terrace. Practical amenities: dry cleaning and luggage storage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Double Room

8.6 out of 10
Excellent
(26 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, soundproofing, free WiFi

Single Room

10.0 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, soundproofing, free WiFi

Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Twin Room

9.2 out of 10
Wonderful
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Naples City Centre, a neighborhood in Naples, Palazzo Firenze is near a metro station. Spaccanapoli and Naples Underground are notable landmarks, and the area's natural beauty can be seen at Gulf of Naples and Mount Vesuvius. Looking to enjoy an event or a game while in town? See what's happening at Diego Armando Maradona Stadium or Arena Flegrea. Visit our Naples travel guide
Map
16 Via Firenze, Naples, NA, 80134

What's nearby

  • Aerial view of Corso Umberto I in Naples, Italy. This is one of the main roads in city traffic. In the background is the business center of the city.
    Corso Umberto I
    3 min walk - 0.2 miles
  • Spaccanapoli, Naples Italy. View of Spaccanapoli street splitting city center
    Spaccanapoli
    8 min walk - 0.5 miles
  • HPJ5C9 Castel del Ovo, Naples, Italy
    Port of Naples
    3 min drive - 1.2 miles
  • Piazza Giuseppe Garibaldi
    5 min walk - 0.3 miles
  • Naples Underground
    17 min walk - 0.9 miles

Getting around

  • Piazza Garibaldi Station
    2 min walk
  • Naples (INP-Naples Central Rail Station)
    4 min walk
  • Naples Intl. Airport (NAP)
    59 min drive

Restaurants

  • Eccellenze costiera
    6 min walk
  • Cuori di Sfogliatella
    4 min walk
  • McDonald's
    2 min walk
  • Caffe' Mexico
    4 min walk
  • Attanasio | Ristorante tipico napoletano
    6 min walk

About this property

Palazzo Firenze

Upscale hotel near Spaccanapoli
Located close to Naples Underground and Port of Naples, Palazzo Firenze provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. The on-site restaurant, Palazzo Firenze, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • A front-desk safe, an elevator, and tour/ticket assistance
  • Smoke-free premises, luggage storage, and concierge services
  • Multilingual staff and a 24-hour front desk
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All guestrooms at Palazzo Firenze offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with separate tubs/showers and showers
  • Flat-screen TVs with digital channels
  • Heating and daily housekeeping

Similar properties

Front of property
UNA Hotels Napoli
Naples City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
UNA Hotels Napoli
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palazzo Firenze

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 30 per day (4921 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number IT063049C2WYLNFBCC

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 30
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

Does Palazzo Firenze have a pool?

Yes, this property has a seasonal outdoor pool.

Is Palazzo Firenze pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palazzo Firenze?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palazzo Firenze?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Palazzo Firenze located?

Located in Naples City Centre, this hotel is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Naples Underground and Gulf of Naples are also within 1 mi (2 km). Piazza Garibaldi Station and Principe Umberto Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Palazzo Firenze Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 286 out of 555 reviews
Rating 8 - Good. 177 out of 555 reviews
Rating 6 - Okay. 47 out of 555 reviews
Rating 4 - Poor. 22 out of 555 reviews
Rating 2 - Terrible. 23 out of 555 reviews

Reviews

Verified

6/10 Okay

Heather M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The staff is friendly. The breakfast was wonderful! The location/area, although convenient to metro/ train was not safe. We felt very uncomfortable walking in this area
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

David Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with plenty of space. Cleaning was great , staff were helpful and attentive.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

ELIZABETH

Liked: Cleanliness, amenities, property conditions & facilities
Helpful friendly staff. Breakfast was excellent with many choices. Beautiful hotel and convenient to much of the city.
Delicious food
View on Via Firenze
Stayed 3 nights in Dec 2025
Verified

8/10 Good

URS BRUNO

Nice, clean room with a comfortable bed. Big bathroom with comfortable showee well equipped with olive oil products.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. The room is good size and so is the bathroom. It’s clean and neat and the people are very nice. The breakfast room was delightful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Very nice hotel with pleasant staff would recommend you to stay there
Stayed 1 night in Mar 2025
Verified

8/10 Good

Divya

Liked: Cleanliness, amenities
Good location, very close to the railway station. As they were overbooked, we got a twin room even tho we booked the queen room. So was not keen on that and the staff was a little rude about this.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, and the breakfast excellent
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Mustansir

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cleaned and well supplied with necessities. Staff were friendly. I will definitely go. Ack again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Weekend Stay!

Lovely weekend stay! Very easy to get to from the main train station, clean and comfortable room, really good value for money!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Carol

Liked: Staff & service, amenities, property conditions & facilities
The hotel was comfortable and the breakfast was good.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location. Clean modern comfortable. Great breakfast nice pool area
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and breakfast was great nice assortment.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Great hospitality, clean room, really nice balcony. Roof top bar was also great. Price was also great. Would recommend for anyone traveling to Rome.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, pleasant welcoming staff and great breakfast. The only thing that would have made it perfect was to have tea/coffee making facilities in our room.
Stayed 4 nights in Mar 2025
Verified

2/10 Terrible

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third stay here. First class hotel perfectly located 2 minutes from Railway Station and Airport Shuttle bus; an oasis in a poor but safe area but only 5 minutes walk from Old Town. Excellent hotel in every respect.
Stayed 3 nights in May 2025
Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was generally clean and comfortable with AC running great. However, the bathroom shower wall edges have molds that was kind of not pleasant to look at while showering. Think new caulking is required. The staff were friendly and helpful. Breakfast was very good and delicious. Overall, quite a pleasant stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Maria Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, with a lovely roof pool and excellent breakfast. Nice staff, and friendly service.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I have very mixed opinions on this hotel. Some things were great : Location less than 4 min walk from the train station. Close to many areas and only 30 mins walk to port. Room size was comfortable for one person. Shower was excellent with lovely toiletries. You have lots of options at breakfast. Food is of a high quality and staff welcoming and helpful. The following would have made my stay more comfortable given I was there for 4 nights One complementary bottle of water Access to coffee / tea making facilities in room or reception Wine available in minibar Tissues available in bathroom However my main complaint was the heat. The room was extremely warm. You can’t control the temperature well in your own room. I woke up a lot due to being too hot. It was too noisy to keep my window open as I was overlooking a busy street. I did open it periodically. I enjoyed my stay here and while I have listed 4 small suggested changes my main reason for not giving 5 stars is the room temperature.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Super staff; excellent central location; close to train station; felt very safe and secure. Highly recommend!
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location
Stayed 1 night in Jul 2024
Verified

8/10 Good

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient location. Hotel is comfortable and staff are helpful. I would recommend it to others.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Emily

Liked: Staff & service
Staff were friendly and room was pretty clean. The rooftop pool and lounge area were nice. WiFi was spotty and AC was intermittent. Noise from the street was loud and constant. Breakfast was okay.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, Breakfast was good. A few chairs in the room would have been helpful.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool, bar and dining was fabulous.
Stayed 1 night in Oct 2023