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Hotel Zara

2.0 star property
Hotel Zara offers a peaceful retreat in Naples' bustling center, where travelers can enjoy local cuisine, drinks, and a thoughtfully curated library collection.

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Photo gallery for Hotel Zara

Standard Twin Room, Shared Bathroom | Hypo-allergenic bedding, in-room safe, desk, free WiFi - Hotel Zara (Naples)
Hallway - Hotel Zara (Naples)
Property entrance - Hotel Zara (Naples)
Reception - Hotel Zara (Naples)
Hallway - Hotel Zara (Naples)
Located near Spaccanapoli, Hotel Zara combines comfort with culture. The coffee shop and library provide perfect spots to relax, while the restaurant serves authentic Neapolitan dishes. Guests appreciate the convenient in-room WiFi and the helpful multilingual staff at the bar.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Quadruple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room, Shared Bathroom

Standard Twin Room, Shared Bathroom | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Twin Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room with Balcony

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room with Balcony

  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Classic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Located in Naples City Centre, a neighborhood in Naples, Hotel Zara is near a metro station. Spaccanapoli and Naples Underground are notable landmarks, and if an activity is on the agenda, check out Port of Naples. Naples National Archaeological Museum and University of Naples Federico II are two other places to visit that come recommended. Visit our Naples travel guide
Map
Via Firenze 81, Naples, NA, 80142

What's nearby

  • Spaccanapoli, Naples Italy. View of Spaccanapoli street splitting city center
    Spaccanapoli
    8 min walk - 0.5 miles
  • Naples_NationalArchaeologicalMuseum_6077662_1
    Naples National Archaeological Museum
    20 min walk - 1.1 miles
  • HPJ5C9 Castel del Ovo, Naples, Italy
    Port of Naples
    3 min drive - 1.2 miles
  • Piazza Giuseppe Garibaldi
    5 min walk - 0.3 miles
  • Naples Underground
    17 min walk - 0.9 miles

Getting around

  • Principe Umberto Tram Stop
    2 min walk
  • Naples (INP-Naples Central Rail Station)
    4 min walk
  • Naples Intl. Airport (NAP)
    33 min drive

Restaurants

  • Cuori di Sfogliatella
    4 min walk
  • Caffe' Mexico
    5 min walk
  • Pizzeria Scugnizzo
    3 min walk
  • McDonald's
    1 min walk
  • Scaturchio
    3 min walk

About this property

Hotel Zara

Hotel near Spaccanapoli
Located close to Naples Underground and University of Naples Federico II, Hotel Zara provides a coffee shop/cafe, a library, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Express check-out, express check-in, and multilingual staff
  • A 24-hour front desk, a TV in the lobby, and an elevator
  • A front-desk safe, smoke-free premises, and coffee/tea in the lobby
Room features
All guestrooms at Hotel Zara include comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Stereo
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Tile flooring in room

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1ZJ2YBQZG

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Zara pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Zara?

Check-in start time: 12:30 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Zara?

Check-out is at 11 AM.

Where is Hotel Zara located?

Located in Naples City Centre, this hotel is within 1 mi (2 km) of Spaccanapoli, Naples Underground, and University of Naples Federico II. Naples National Archaeological Museum and Port of Naples are also within 2 mi (3 km). Principe Umberto Tram Stop and Piazza Garibaldi Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Zara Reviews

6.8

7.6

Cleanliness

6.0

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 58 out of 345 reviews
Rating 8 - Good. 114 out of 345 reviews
Rating 6 - Okay. 106 out of 345 reviews
Rating 4 - Poor. 42 out of 345 reviews
Rating 2 - Terrible. 25 out of 345 reviews

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in order clean and well kept.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Amber

Liked: Cleanliness, staff & service
Hotel is located very close to the main Naples terminal with a lot of eating options close by. The hotel itself is very clean and maintained with one shared bathroom. The only issue I had was that there didn't seem to be quiet hours and the walls are very thin. If anyone is using the shared space at 1am like on my trip it does affect sleep.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is old, but the hotel level is renovated and very clean. We stayed there 2 separate times and would do so again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great front desk service. Room and hotel are clean. It is centrally located in Naples with transportation and shops nearby in a more or less immigrant neighborhood
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Baohua

Disliked: Property conditions & facilities, room comfort
Staff is helpful and nice. Shower is bad and room is cold.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Rat

Good location, close to transportation accross the city.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Eliza

Liked: Cleanliness
Nice, cleanly hotel with friendly staff. Poor area around the hotel however close to transport links and nicer areas.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Sandro

Liked: Cleanliness
Location sufficient for short stay..
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel to stay in close to the station if you are planning to explore Naples
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Rat

Liked: Staff & service
The location is ok, right near the main train station. Area had a lot of street sales people harrassing you when you leave the building.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are very kind
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place near the train and metro station. Basic but comfortable bed, good a/c and shower water pressure. Common area elevator.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Felicitas

Liked: Staff & service
It is a quiet comfortable little hotel. The beds are not the best, the bathroom could be cleaner, but overall for 1 or 2 nights it is a perfect place to sleep. The main central station with a metro also is just about 6 minutes away.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities, room comfort
This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is in a good spot read bad reviews but had no problems. Staff were friendly and helpful. Room was clean and cleaned in our 3 night stay. Just be aware at night (late) as in any big cities.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay Napoli

Nice basic hotel, very close to station. Clean, beds okay, be open minded. The area seems dodgy around the hotel, but it's actually not and all the folk we encountered were friendly. Some great pizza places within 10 minutes walk north.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price . Clean tecently renovated room and bathroom . Reception staff very patient and efficient . Good location for those transiting to airport or train station or visiting Naples for 2-3 days . Also a short walk to historic centre . Some visitors may be detereed by the area but thats what one expects around most train stations .
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Nick

Liked: Cleanliness
Disliked: Property conditions & facilities

Alright but nothing to write home about

Room was ok, but noting special. It's close to the station and had late check-in which were ideal for us. If you're not arriving late and don't need to be close to the station for an early departure, then you can probably find better for the money.
Stayed 1 night in Aug 2023
Verified

8/10 Good

achhar

Liked: Cleanliness, staff & service, property conditions & facilities
All good but no cleanex papers in room. Noisy room .
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Robert

on arriving the first impression of the entrance is very disappointing , dirty and probably not decorated for many many years. however my room was spacious and clean, the bed was comfortable and its only 5 minutes from the railway station. so if you can look past the entrance the room was good.
Verified

4/10 Poor

Thomas

Disliked: Amenities, property conditions & facilities
It is not a hotel in the sense most people would consider a hotel. It is one floor of an apartment building. Area is filthy and very sketch . It was close to metro station. Staff was nice . Do not rent the shared bathroom . Shower was always clogged up . It had Spiders and mosquitoes in it often. Naples it very dirty and filled with shady people that just walk around or sell things on cardboard at all hours of the night. Police were friendly. WiFi worked well. AC worked but could not adjust it much. .
Stayed 8 nights in Jun 2025
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Handy hotel but not with a family

We stayed here for two nights and the location was great if you use a train to get in and out of the city, but expensive if you park a car. The room was comfortable but not really for a family with a young child due to it being very basic and not the cleanest. I would stay here if I backpacked, which would be much more suitable. The staff on the front desk were very kind and helpful, they gave us many recommendations of restaurants and experiences. Lastly I need to add, the location of the hotel is next to the main train station which is renowned for not being too safe. We were safe every time we went out but only stayed out whilst the sun was visible due to having a baby and there were lots of army/police by the train station due to the amount of junkies locally. Cheap and easy hotel if not with a family!
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service
Stayed 1 night in Oct 2025
Verified

8/10 Good

nachman

Liked: Cleanliness, amenities, property conditions & facilities
Got upgraded from a single room to a double room with private bathroom, so my review is on a double room.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Ronke

Disliked: Staff & service, amenities
Good Wi-Fi, clean room but very small, and bathroom and toilet shared with other guests in the hotel, not appropriate, no TV in the room, could get better accommodation for same price. 1st night was disturbed and couldn’t get back to sleep- very noisy and the guy at the reception had an altercation with someone and was shouting, disturbing guests’ sleep which was appalling. Staff were very unfriendly, no smile at all. They should learn to be welcoming to guests!
Stayed 2 nights in Mar 2026