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Hotel Zara

2.0 star property
Hotel with a restaurant, 8-minute walk to Spaccanapoli

Choose dates to view prices

Located near Spaccanapoli, Hotel Zara combines comfort with culture. The coffee shop and library provide perfect spots to relax, while the restaurant serves authentic Neapolitan dishes. Guests appreciate the convenient in-room WiFi and the helpful multilingual staff at the bar.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Bidet
Rainfall showerhead
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Triple Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Bidet
Rainfall showerhead
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Bidet
Rainfall showerhead
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Shared Bathroom

Standard Room, 2 Twin Beds, Shared Bathroom | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Room, 2 Twin Beds, Shared Bathroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
Hair dryer
Digital channels
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room with Balcony

Family Room with Balcony | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room with Balcony

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Digital channels
In-room safe
Desk
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed OR 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Classic Single Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Digital channels
In-room safe
Desk
Daily housekeeping
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room Single Use

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Bidet
Rainfall showerhead
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Via Firenze 81, Naples, NA, 80142

What's nearby

  • Spaccanapoli - 7 min walk - 0.4 miles
  • Naples Underground - 15 min walk - 0.8 miles
  • Naples National Archaeological Museum - 20 min walk - 1.1 miles
  • Port of Naples - 3 min drive - 1.2 miles
  • Piazza del Plebiscito - 4 min drive - 2.1 miles

Getting around

  • Principe Umberto Tram Stop - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Intl. Airport (NAP) - 33 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cuori di Sfogliatella - ‬4 min walk
  • ‪Caffe' Mexico - ‬5 min walk
  • ‪Pizzeria Scugnizzo - ‬3 min walk
  • ‪Pasticceria Eredi Carraturo - ‬4 min walk

About this property

Hotel Zara

Hotel near Spaccanapoli
Located close to Naples Underground and University of Naples Federico II, Hotel Zara provides a coffee shop/cafe, a library, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Express check-out, express check-in, and a front-desk safe
  • Smoke-free premises, a TV in the lobby, and multilingual staff
  • Luggage storage, an elevator, and a 24-hour front desk
Room features
All guestrooms at Hotel Zara include comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • 18-inch LCD TVs with digital channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Stereo
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Tile flooring in room

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch LCD TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1ZJ2YBQZG

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Zara
Hotel Zara Naples
Zara Naples
Zara Hotel Naples
Hotel Zara Hotel
Hotel Zara Naples
Hotel Zara Hotel Naples

Frequently asked questions

Is Hotel Zara pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Zara?

Check-in start time: 12:30 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Zara?

Check-out is at 11 AM.

Where is Hotel Zara located?

Located in Naples City Centre, this hotel is within 1 mi (2 km) of Spaccanapoli, Naples Underground, and University of Naples Federico II. Naples National Archaeological Museum and Port of Naples are also within 2 mi (3 km). Principe Umberto Tram Stop and Piazza Garibaldi Station are within a 5-minute walk.

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Hotel Zara Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 57 out of 333 reviews
Rating 8 - Good. 111 out of 333 reviews
Rating 6 - Okay. 101 out of 333 reviews
Rating 4 - Poor. 39 out of 333 reviews
Rating 2 - Terrible. 25 out of 333 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
very clean, everything very safe, very satisfied
Stayed 3 nights in Sep 2025

6/10 Okay

Eliza

Liked: Cleanliness
Nice, cleanly hotel with friendly staff. Poor area around the hotel however close to transport links and nicer areas.
Stayed 3 nights in Jun 2025

6/10 Okay

Sandro

Liked: Cleanliness
Location sufficient for short stay..
Stayed 3 nights in Sep 2023

6/10 Okay

Natalia

Liked: Staff & service
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are very kind
Stayed 2 nights in Jul 2024

8/10 Good

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place near the train and metro station. Basic but comfortable bed, good a/c and shower water pressure. Common area elevator.
Stayed 1 night in Nov 2023

8/10 Good

Felicitas

Liked: Staff & service
It is a quiet comfortable little hotel. The beds are not the best, the bathroom could be cleaner, but overall for 1 or 2 nights it is a perfect place to sleep. The main central station with a metro also is just about 6 minutes away.
Stayed 1 night in Sep 2023

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stay. Awful hotel, awful service, dangerous zone. Went to the NH hotel at 1 am
Stayed 2 nights in Jan 2025

4/10 Poor

Melissa

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The building looked extremely neglected when we arrived—dirty, full of cobwebs, like something out of a horror movie. The room itself was fine, but the next day the cleaning staff came knocking on our door before the check-out time. When we told them it wasn’t time yet, they were extremely rude.
Stayed 1 night in Jun 2025

8/10 Good

achhar

Liked: Cleanliness, staff & service, property conditions & facilities
All good but no cleanex papers in room. Noisy room .
Stayed 1 night in Oct 2024

2/10 Terrible

becky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk men were very impatient and not friendly.
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort

Impossible to sleep

4 nights spent in this hotel, great location. Unfortunately we didn't sleep one good night, the cleaning crew was talking really loudly in the corridor every morning at 8:00 am. They made so much noise until 10:00 am, walls were very thin. Also our room was attached to the upclosed room and we shared some kind of a window, so we couldn't sleep very long neither because of the light coming from it.
Stayed 3 nights in May 2023

8/10 Good

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is old, but the hotel level is renovated and very clean. We stayed there 2 separate times and would do so again.
Stayed 3 nights in Oct 2025

8/10 Good

César

Liked: Cleanliness, staff & service, amenities
Buen precio, zona tradicional y local, recepcionistas amables, muy atentos y con recomendaciones, la habitación siempre la limpiaron muy bien, no se dejen llevar por los alrededores o las reseñas malas, Napoli es una ciudad que parece mala pero en realidad es muy calida, si eres de Latinoamérica cualquier lugar te parecerá más inseguro, para nosotros fue un paseo por el cielo
Stayed 3 nights in Sep 2025

2/10 Terrible

Aurore

Disliked: Cleanliness, staff & service, property conditions & facilities
Bonjour j ai pris qq jours avant de faire ce commentaire car j ai ete tres decue de cet hotel.la chambre ete situé à côté de l accueil donc bp de bruit jour et nuit dont le telephone la sonnette d entree ou les personnes qui echangaient avec le receptioniste.ce dernier a été très irrespecteux et nous a engueulé car on voulait prendre une douche.en effet la douche été sur le palier et à partager avec l accueil et une autre chambre.niveau hygiène et intimité c est moyen.de plus la douche été bouché donc le receptioniste nous a engueulé car il allait devoir nettoyer l eau qui deborde.je rappelle qu'il fait très chaud en ce moment et que bien évidemment nous avions besoin d une douche .donc je ́ne recommande pas cet hotel qui est très buyant (la premiere nuit nous n avons pas dormi)vetuste dans son ensemble (clim pas entretenue ou encore lit d appoint pour dormir) et surtt le comportement du receptioniste .expedia merci de mieu choisir les personnes avec qui vous travaillez car cela affecte votre image.
Stayed 2 nights in Aug 2025

4/10 Poor

Olivier

Disliked: Property conditions & facilities, room comfort
L'hôtel se trouve sur 2 étages. L' accueil se trouve au 2ème étage. Le cage d'escalier est très sale et donne une impression d'immeuble abandonné.
Stayed 1 night in Aug 2025

6/10 Okay

EMIKO

Liked: Cleanliness

駅に近い便利なホテル

空港からもナポリ駅からもほど近いホテルです。夜22時にナポリに着き、水を買えるところを探したらフロントで買えて助かりました。 翌朝はポンペイの遺跡観光だったので、交通の便が良いところで選びましたが、正解でした。 近くのパン屋さんが朝早くからやっていたので、焼きたてパンを買うことができました。 ホテルのスタッフはとても親切でした。
Stayed 1 night in Jul 2025

8/10 Good

Michela

Liked: Cleanliness, staff & service, room comfort

Premura

Io e la mia amica abbiamo soggiornato per una notte in vista del concerto di Geolier. Molto veloci con il check-in anche perché avevo anticipato le procedure tramite sito-online. Il signore è stato molto gentile nel lasciarci le chiavi del portone principale in quanto avevo avvisato che avremmo tardato nel rientro. È stato molto premuroso.
Stayed 1 night in Jul 2025

6/10 Okay

Rat

Good location, close to transportation accross the city.
Stayed 1 night in Jul 2025

6/10 Okay

Rat

Liked: Staff & service
The location is ok, right near the main train station. Area had a lot of street sales people harrassing you when you leave the building.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness
The hotel is hard to find, the sing is there but it hard to tell the door of the hotel. Also hard to communicate with the reception desk person.
Stayed 2 nights in Jun 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very good. Wasn’t greeted when I arrived. Standard of room very poor and the location was very unsafe and rough with every night bundles of people outside the entrance and across the street selling second hand goods on the pavement. The city in general was not a nice place.
Stayed 3 nights in Jun 2025

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities, room comfort
This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.
Stayed 1 night in Jun 2025

4/10 Poor

Thomas

Disliked: Amenities, property conditions & facilities
It is not a hotel in the sense most people would consider a hotel. It is one floor of an apartment building. Area is filthy and very sketch . It was close to metro station. Staff was nice . Do not rent the shared bathroom . Shower was always clogged up . It had Spiders and mosquitoes in it often. Naples it very dirty and filled with shady people that just walk around or sell things on cardboard at all hours of the night. Police were friendly. WiFi worked well. AC worked but could not adjust it much. .
Stayed 8 nights in Jun 2025

10/10 Excellent

YLENIA GIOVANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Situata a due passi dalla stazione centrale di Napoli. Intorno ci sono supermarket e tante caffetterie. Il personale è stato super gentile: hanno permesso che lasciassi il mio bagaglio in struttura dopo il check out così da poter continuare a girare la città comodamente. 10 punti solamente per l’aria condizionata in camera che è stata veramente una salvezza nelle giornate calde di Napoli. Sconsiglierei a chi viaggia da solo come me di camminare per quei vicoli a tarda sera/notte. A parte questo, se mai dovessi trovarmi di nuovo a Napoli, o se avessi voglia di una pizza fatta a dovere, tornerei sicuramente in questa struttura.
Stayed 2 nights in Jun 2025

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