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Hotel Viola

1.0 star property
Hotel with a restaurant, near Port of Naples

Choose dates to view prices

Photo gallery for Hotel Viola

Bar (on property)
Staircase
Interior entrance
Double or Twin Room | In-room safe, desk, WiFi, bed sheets
Property entrance
Hotel Viola welcomes travelers in the heart of Naples with its inviting atmosphere. The property features a coffee shop, bar, and restaurant, with WiFi in public areas. Start your day with a cooked-to-order breakfast before exploring the fascinating Naples Underground nearby.

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Pet friendly
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room Single Use

In-room safe, desk, WiFi, bed sheets

Double Room Single Use

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Satellite channels
Desk
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, desk, WiFi, bed sheets

Double or Twin Room

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, WiFi, bed sheets

Triple Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Via Palermo 220, Naples, NA, 80142

What's nearby

  • Spaccanapoli - 8 min walk - 0.5 miles
  • Naples National Archaeological Museum - 2 min drive - 1.4 miles
  • Molo Beverello Port - 3 min drive - 1.9 miles
  • Port of Naples - 3 min drive - 1.4 miles
  • Via Toledo - 3 min drive - 1.9 miles

Getting around

  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Piazza Garibaldi Station - 4 min walk
  • Naples Intl. Airport (NAP) - 33 min drive

Restaurants

  • ‪Eccellenze costiera - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Cuori di Sfogliatella - ‬3 min walk
  • ‪Caffe' Mexico - ‬5 min walk
  • ‪Pizzeria Scugnizzo - ‬1 min walk

About this property

Hotel Viola

Hotel near Spaccanapoli
Take advantage of a coffee shop/cafe, a bar, and a restaurant at Hotel Viola. Guests can connect to free WiFi in public areas.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a front-desk safe, and a vending machine
  • A 24-hour front desk, an elevator, and smoke-free premises
  • Tour/ticket assistance
Room features
All guestrooms at Hotel Viola offer comforts such as 24-hour room service and air conditioning, in addition to amenities like safes and WiFi.
Other amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with satellite channels
  • Balconies, refrigerators, and ceiling fans

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  • Air conditioning
  • Breakfast available
  • Room service
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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 5 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 5 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT063049A1FLY4PP78

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Viola Hotel
Viola Hotel Naples
Viola Naples
Hotel Viola Naples
Hotel Viola
Hotel Viola Hotel
Hotel Viola Naples
Hotel Viola Hotel Naples

Frequently asked questions

Is Hotel Viola pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Viola?

Hotel Viola doesn't offer parking.

What time is check-in at Hotel Viola?

Check-in start time: noon; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Viola?

Check-out is at 10 AM.

Where is Hotel Viola located?

Located in Naples City Centre, this hotel is within a 15-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Port of Naples and Via Toledo are also within 2 mi (3 km). Piazza Garibaldi Station and Ponte Casanova Novara Tram Stop are within a 5-minute walk.

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Reviews

Hotel Viola Reviews

6.0

5.8

Cleanliness

4.8

Location

6.6

Staff & service

6.8

Eco-friendliness

5.6

Property conditions & facilities
Rating 10 - Excellent. 10 out of 59 reviews
Rating 8 - Good. 13 out of 59 reviews
Rating 6 - Okay. 13 out of 59 reviews
Rating 4 - Poor. 12 out of 59 reviews
Rating 2 - Terrible. 11 out of 59 reviews

Reviews

4/10 Poor

Serra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I dont like this location
Stayed 3 nights in Apr 2025

2/10 Terrible

Simon

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No lift. Stairs steep. Steps in corridors unmarked. Low ceiling on stairs (I hit my head). No fire escape notice in room; cupboards dusty. No shelf in bathroom. Missing plug in shower, just a hole with sharp points to hurt feet where cover should have been. Shower weak, drips because joints leaked, Too few power sockets to charge items. Nowhere to put suitcases to unpack them. No bedside lights or bedside switches for main lights. Noisy (woken by guests arriving 2.30am). Aircraft noise. Staff could not find our booking on arrival because they had us listed under corrupted first names not surnames! But they did allow us to leave bags in reception after checking out.
Stayed 4 nights in Sep 2023

6/10 Okay

Simon

Liked: Staff & service
Location is convenient to main train/metro station and 20-30in walk to many sites/tourist area. Staff were pleasant. Room was basic but adequate/cheap for me as a solo traveller staying for a week. I wouldn't have wanted to stay here with a partner. Most other rooms seemed to be occupied by 'residents'. The area around the hotel is rough and dirty. You could call it "character". A mainly black and Chinese area, people sleeping on bare matresses on the street, lots of street stalls around selling their wares. I never felt threatened or intimidated but I can imagine many people would who are older, single females or a little naive.
Stayed 7 nights in Apr 2025

6/10 Okay

Cordelia

Liked: Cleanliness, staff & service
Spacious room with a balcony. Although i was upgraded to the other wing in the building
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura semplice ma PULIZIA IMPECCABILE! Consiglio
Stayed 1 night in Sep 2024

10/10 Excellent

Kazuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通の便はいいです。WiFiも結構しっかり繋がりました。飲食も豊富にありますし、面倒なら中央駅のフードコートも手軽です。
Stayed 5 nights in Sep 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto davvero ottimo
Stayed 4 nights in May 2024

10/10 Excellent

Isagani

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is great. The surrounding areas are dirty and unsafe.
Stayed 4 nights in Sep 2023

4/10 Poor

Marino

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sauberkeit eine glatte 0!

Personal war sehr freundlichen. Sauberkeit eine glatte 0. Badezimmer einfach nur Eklig, Duschamatur defekt.
Stayed 4 nights in Mar 2023

4/10 Poor

Katarzyna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lousy value for big money. The property was dirty with beggars asking for money. The area was stinky, dirty and dangerous.

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Stayed 3 nights in Jul 2022

8/10 Good

Hervé

Liked: Cleanliness, staff & service
Disliked: Room comfort

Quartier populaire près de la gare centrale

Très bon emplacement près de la gare centrale. Quartier populaire. Bon rapport qualité prix même si les installations sont d'une autre époque. Personnel très accueillant.
Stayed 5 nights in Apr 2022

6/10 Okay

Salvatore

Liked: Staff & service
accogliente
Stayed 1 night in Apr 2022

6/10 Okay

Leonardo

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Comfortable, but dirty and band smelling

The room was really comfortable, but the towels had some hair on them, and there is a strong smell of cigarets that males it hard to stay in the room.
Stayed 2 nights in Apr 2022

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 3 nights in Aug 2021

6/10 Okay

Marie

Liked: Cleanliness, room comfort
Disliked: Staff & service
Les chambres sont confortables et spacieuses. Il y a la clim aussi ce qui n'est pas négligeable en plein mois d'août. Les locaux sont propres et pas détérioré. Ce qui est fortement décevant, c'est l'amabilité des employés. Celui de notre arrivée était très froid, et celui du départ voulais nous refaire payer la nuit alors que nous l'avions déjà réglé sur le site.. Nous avons dû appeller le gérant puis regarder nos relevés bancaires afin de ne pas payer la chambre 2 fois.. Le quartier aussi n'est pas très "rassurant" et sale. Pour un court séjour et rapport qualité prix c'est correct.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel osceno. Materasso sporco di sangue. Lenzuola sporche e bucate. Sporcizia ovunque. La testata del letto sporca di chissà cosa. Tutto tutto sporco. Puzza di fumo. Un esperienza terribile! Non lo consiglio a nessuno!
Stayed 3 nights in Jul 2021

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fa veramente schifo. Non andateci!
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1つ星なのに高過ぎる。
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Dilapidated property but central location Room smelled like cigarette smoke
Stayed 1 night in Apr 2019

2/10 Terrible

Kenzo

Disliked: Cleanliness, staff & service, property conditions & facilities
Sembra di essere nel bronx e sporco personale freddo non lo consiglerei a nessuno
Stayed 7 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Immaginavo meglio

La pulizia della camera lascia a desiderare, per non parlare poi delle lenzuola rotte e coperte in buchi fatti da sigaretta, per non parlare dei segni di bruciature da sigaretta sui comodini. Rapporto qualità/prezzo non appropriato, e senza colazione inclusa.
Stayed 2 nights in Mar 2018

6/10 Okay

andrea, firenze

Disliked: Property conditions & facilities

Capodanno a Napoli

Siamo stati bene io e la mia ragazza..tutto ok .il minimo indispensabile c é.la camera è piccola valida e pulita..la posizione è perfetta raggiungi tutto in pochi passi.la via dove c é l hotel e la gente fuori un po particolare e diversa dagli standard ma tutto ok. Vispi!!! Buon soggiorno
Stayed 4 nights in Dec 2017

4/10 Poor

Roberta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un errore da non ripetere

Bagno orribile, specchio sopra al letto incommentabile, pulizia che lascia a desiderare.
Stayed 2 nights in Apr 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Hôtel situé dans un quartier sinistre où il est peu sécurisant de rentrer le soir. Le personnel de l'hôtel est fort peu aimable et rechigne à vous aider (il m'a fallu insister 4 jours pour récupérer la télécommande de la télé!). Ils ne parlent qu'italien. La chambre était correcte et propre mais l'hôtel est très bruyant (défaut de fabrication: il y a un vide entre le mur et la porte de la chambre). De plus pendant mon séjour, il y avait des travaux dans le couloir et les chambres juste à côté de ma chambre: bruit et odeur insupportables!

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