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Eurostars Hotel Excelsior

4.0 star property
Hotel with a restaurant, steps from Gulf of Naples

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Photo gallery for Eurostars Hotel Excelsior

Yoga
Lobby
Front of property - evening/night
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Suite, Sea View

Junior Suite, Sea View | 1 bedroom, premium bedding, down comforters, minibar

Junior Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View

1 bedroom, premium bedding, down comforters, minibar

Standard Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View (3 Pax)

1 bedroom, premium bedding, down comforters, minibar

Executive Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Sea View (3 Pax)

1 bedroom, premium bedding, down comforters, minibar

Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
  • Sea view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down comforters, minibar

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

1 bedroom, premium bedding, down comforters, minibar

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View (Single Use)

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, Sea View (Single Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

1 bedroom, premium bedding, down comforters, minibar

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View (3 Pax)

1 bedroom, premium bedding, down comforters, minibar

Standard Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

1 bedroom, premium bedding, down comforters, minibar

Superior Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms | 1 bedroom, premium bedding, down comforters, minibar

Superior Double Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • City view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room

1 bedroom, premium bedding, down comforters, minibar

Classic Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Triple Room

1 bedroom, premium bedding, down comforters, minibar

Superior Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

1 bedroom, premium bedding, down comforters, minibar

Superior Double Room, Connecting Rooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
  • City view
  • 40 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Suite, Sea View

Suite, Sea View | 1 bedroom, premium bedding, down comforters, minibar

Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
  • Sea view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View

1 bedroom, premium bedding, down comforters, minibar

Executive Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
  • Sea view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property

Royal Continental Hotel Naples

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  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,264 reviews
Royal Continental Hotel Naples

About the neighborhood

Map
Via Partenope 48, Naples, NA, 80121

What's nearby

  • Castel dell'Ovo - 3 min walk - 0.2 miles
  • Piazza del Plebiscito - 8 min walk - 0.5 miles
  • Molo Beverello Port - 12 min walk - 0.7 miles
  • Via Toledo - 15 min walk - 0.8 miles
  • Port of Naples - 3 min drive - 1.4 miles

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples Intl. Airport (NAP) - 35 min drive

Restaurants

  • ‪Transatlantico - ‬5 min walk
  • ‪Officina del Mare - ‬4 min walk
  • ‪Rosolino - ‬1 min walk
  • ‪La Piazzetta - ‬3 min walk
  • ‪La Scialuppa - ‬5 min walk

About this property

Eurostars Hotel Excelsior

Upscale hotel near Piazza del Plebiscito
Located close to Molo Beverello Port and Via Toledo, Eurostars Hotel Excelsior provides a terrace, dry cleaning/laundry services, and a bar. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and train station drop-off service
  • A front-desk safe, luggage storage, and tour/ticket assistance
  • A water dispenser, free newspapers, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 122 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Eco-friendly toiletries, bidets, and tubs or showers
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1905
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Is Eurostars Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eurostars Hotel Excelsior?

Self parking is available for EUR 30 per day.

What time is check-in at Eurostars Hotel Excelsior?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Eurostars Hotel Excelsior?

Check-out is at noon.

Where is Eurostars Hotel Excelsior located?

Located in Naples City Centre, this hotel is steps from Via Partenope and Gulf of Naples. Castel dell'Ovo and Lungomare Caracciolo are also within 10 minutes. Chiaia - Monte di Dio Station is 12 minutes by foot and San Pasquale Station is 18 minutes.

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Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely dining area with great views. Historic hotel, older rooms but very comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities
Charming old European hotel with great sea view views and wonderful staff
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and beautiful rooftop for drinks. Stunning breakfast room as well. Loved it!
Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location and very friendly, helpful staff. The many rooms with an ocean view has jukiet or full balconies for catching the sunrise or sunset. Terrace on the roof is very romantic.. even if you are traveling without a romantic partner!
Stayed 2 nights in Apr 2025

10/10 Excellent

Dave

Liked: Amenities
Great view of Bay of Naples. Elevator is to slow
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Property conditions & facilities
Hotel was beautiful and right across from the Mediterran. There was construction along the water, but not the fault of the hotel of course. Rooms were beautiful, but the WiFi was a little spotty in our room. Rooftop bar & restaurant were beautiful with stunning views of the water. Breakfast buffet had the biggest spread of food we saw during our 2+ weeks in Italy.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A classic hotel with a fabulous view of Naples Bay.
Stayed 3 nights in Jan 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the wharf and walking distance to restaurants and primary tourist sites
Stayed 2 nights in Oct 2024

4/10 Poor

Christian

Disliked: Cleanliness, staff & service
This hotel was not at all what the photos looked like. It was very dirty. The walls were caked in smoke
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 1 night in Oct 2024

10/10 Excellent

Floderlin

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful hotel with spacious rooms great value!
Stayed 3 nights in Jul 2024

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We has a “studio” room, high ceilings, fancy moldings and wall coverings, older plumbing. Ours looked out over the water with nice views including Mt Vesuvius. Seemed to be a string of hotels and restaurants with cafes, all overlooking the water, so the immediate area has a definite touristy vibe. It’s about a 15 minute walk to the start of the more historic districts, similar distance to the Spanish quarter. Hotel lobby and ground floor rooms are huge and elegant, like ballrooms with a lot of seating. We had a comfortable and quiet stay there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything including staff have been really good… WiFi is a bit spotty otherwise all seemed well
Stayed 4 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel with historical touches. In a wonderful location with an amazing rooftop buffet.
Stayed 1 night in Jul 2024

8/10 Good

juan

Liked: Cleanliness, property conditions & facilities
Excelente!
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good position on the waterfront and walkable distance to the main areas of Naples.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cracking hotel in a great location in Naples. Our (sea view with balcony) room was attractive, spacious and very comfortable; breakfast was good; the staff were very helpful and courteous; and the whole hotel was very clean and well maintained.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, room spacious and clean. Bed very comfortable Overall a great experience!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Aric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and very close to great restaurants. Staff was very friendly and accommodating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco

Liked: Staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 1 night in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional rooms, breakfast and location. Parking in front was a big plus!
Stayed 5 nights in Mar 2024

10/10 Excellent

Theresa

Nice people and excellent service
Stayed 3 nights in Oct 2024