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Chiaja Hotel de Charme

3.0 star property
Waterfront hotel with free breakfast and a 24-hour front desk

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Photo gallery for Chiaja Hotel de Charme

Front of property
Lobby
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Bidet
Private bathroom
  • 10 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Jetted bathtub
Shower/tub combination
  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Jetted bathtub
Shower/tub combination
Hair dryer
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Bidet
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Jetted bathtub
Shower/tub combination
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Bidet
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Via Chiaia 216 1 Piano, Naples, NA, 80121

What's nearby

  • Galleria Umberto I - 4 min walk - 0.3 miles
  • Via Toledo - 5 min walk - 0.3 miles
  • Piazza del Plebiscito - 6 min walk - 0.3 miles
  • Molo Beverello Port - 11 min walk - 0.6 miles
  • Port of Naples - 18 min walk - 1.0 mile

Getting around

  • Chiaia - Monte di Dio Station - 3 min walk
  • Napoli Marittima Station - 17 min walk
  • Naples Intl. Airport (NAP) - 46 min drive

Restaurants

  • ‪Antica Pizza Fritta da Zia Esterina Sorbillo - ‬3 min walk
  • ‪Caffe Del Professore - ‬2 min walk
  • ‪Pizzeria Brandi - ‬1 min walk
  • ‪Chiquita Fruit Bar - ‬1 min walk
  • ‪NaBeer Birroteca - ‬2 min walk

About this property

Chiaja Hotel de Charme

Hotel near Via Toledo
A short walk from Piazza del Plebiscito and Molo Beverello Port, Chiaja Hotel de Charme provides a free breakfast buffet, a coffee shop/cafe, and a hair salon. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An area shuttle, babysitting (surcharge), and concierge services
  • Coffee/tea in the lobby, smoke-free premises, and a banquet hall
  • A front-desk safe, an elevator, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Chiaja Hotel de Charme include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with bidets and hair dryers
  • 1-inch TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront

Accessibility

  • Elevator

More

  • 2 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 1-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1HT3XHT8Y

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiaja
Chiaja de Charme
Chiaja de Charme Naples
Chiaja Hotel
Chiaja Hotel de Charme
Chiaja Hotel de Charme Naples
Hotel Chiaja
Chiaja Hotel Naples
Chiaja Hotel Charme Naples
Chiaja Hotel Charme
Chiaja Charme Naples
Chiaja Charme
Chiaja Hotel de Charme Hotel
Chiaja Hotel de Charme Naples
Chiaja Hotel de Charme Hotel Naples

Frequently asked questions

Is Chiaja Hotel de Charme pet-friendly?

Yes, dogs are allowed at this property.

What time is check-in at Chiaja Hotel de Charme?

Check-in start time: 1 PM; Check-in end time: midnight.

What time is check-out at Chiaja Hotel de Charme?

Check-out is at 11 AM.

Where is Chiaja Hotel de Charme located?

Located in Naples City Centre, this hotel is steps from Via Chiaia and Piazza del Plebiscito. Via Toledo and Galleria Umberto I are also within 10 minutes. Chiaia - Monte di Dio Station is only a 3-minute walk and Toledo Station is 9 minutes.

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Chiaja Hotel de Charme Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 232 out of 515 reviews
Rating 8 - Good. 190 out of 515 reviews
Rating 6 - Okay. 62 out of 515 reviews
Rating 4 - Poor. 23 out of 515 reviews
Rating 2 - Terrible. 8 out of 515 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Staff very friendly and professionally Continental breakfast very good, specially coffe :)
Stayed 2 nights in Mar 2025

10/10 Excellent

david

Liked: Amenities, property conditions & facilities
Location perfect
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very good location. Hard to find because it is on a pedestrian street garage is located a short walk away.
Stayed 2 nights in Jan 2025

10/10 Excellent

David van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpfull. The hotel is beautiful and located in a very nice part of the city. We’ve stayed here multiple times and I surely recommend staying here!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Krista

Liked: Amenities
I selected this property from a Rick Steves’ travel book. It was delightful. I will visit again.
Stayed 1 night in Oct 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Minimal amenities but nice location in Chiaia district
Stayed 2 nights in Oct 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff very helpful
Stayed 1 night in Aug 2024

2/10 Terrible

JUAN

Liked: Staff & service
Disliked: Cleanliness
If you are planing to arrive in a rental there is no parking nearby ( 1/4 mile) from the hotel, so beware those who travel with large luggage. But the worst thing was my my wife and daugther wake me up at 3.00am because the bed was infested with bed bugs.... the personnel change our room but I personally couldnt get a good rest this night
Stayed 1 night in Apr 2025

8/10 Good

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to port/subway station in walking distance and many restaurants nearby. The hotel has a lift.
Stayed 1 night in Jun 2024

8/10 Good

Peta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. The staff were great' welcoming and very helpful. An oasis of calm in this joyful, busy and lively city.
Stayed 4 nights in Feb 2024

10/10 Excellent

David van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well-decorated hotel in the city centre of Napels, close to the major sites, waterfront and public transport. Staff was very helpful, and the breakfast is great! All in all highly recommended, would definitely stay here again
Stayed 1 night in Jul 2022

10/10 Excellent

Carol S

Liked: Cleanliness, staff & service, property conditions & facilities
This property scores high on all accounts. The rooms were very comfortable and the staff was always helpful.

8/10 Good

Hussein

Liked: Cleanliness, staff & service
I like the location. The room is too small.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
It is a charming place with great hostess. It is 3 minutes from the most attractive square in Nápoles.
Stayed 1 night in Apr 2023

8/10 Good

Evgeniia

Liked: Staff & service

Very modest but good location

Fantastic position just round the central Plebiscito square. Small cozy room, good breakfas, nice staff and 4 min walking from San Carlo theatre if you go for lopera performance
Stayed 2 nights in Apr 2023

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a lively area with shops and restaurants. The staff here is wonderful - very helpful and kind. The delicious breakfast consists of fruit, yogurt, pastries, coffee, and cappuccino. We enjoyed our stay very much.
Stayed 1 night in Jul 2023

10/10 Excellent

Elena

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

worth visiting

Our stay was pretty amazing. Different culture and a lot to visit. At the front desk, receptionist were very nice. Over all our stay was pretty awesome.
Stayed 2 nights in Mar 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naples

Location was great, the morning breakfast was more than i expected and the staff was very Professional/Helpfull with all our day travel destinations I have traveled to approximately 75 countries so speak from experience so would recommend this hotel to any seasoned traveler Terry Keys
Underground Naples
Abandoned Houses from daytrip to Sorrento
Exploring Churches in Naples
Stayed 4 nights in Mar 2024

6/10 Okay

Donnie

We arrived at night and couldn’t find the hotel. I finally had to call after pushing our suitcases up and down the street. They close the door at night and there’s no signage. Some members of the staff were very helpful with advice.
Stayed 2 nights in Oct 2024

8/10 Good

Krishna

Liked: Staff & service
It is rated as a 3 star hotel, but the staff are extremely nice and helpful. They push it up to 4 stars in my view.
Stayed 2 nights in May 2023

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location - we walked everywhere

This little B&B, tucked away in the middle of the city, was a very welcome surprise. On our only night in Naples, we walked all around and to the port for dinner & drinks. Take the Underground Tour (Napoli Sotterranea) around the corner on Vico S. Anna di Palazzo for another nice surprise.
Stayed 1 night in Jun 2023

6/10 Okay

Darius Adam Caleb

Disliked: Staff & service
My stay was okay overall, and I’d like to highlight the receptionist, who was very nice and welcoming. However, I had a less positive experience with one of the housekeeping staff. I felt that one of the maids was giving me rude stares, which made me uncomfortable and gave the impression of racial stereotyping. This kind of behavior is unacceptable and reflects a lack of proper training in how to interact with guests. I strongly recommend providing staff with better training on professional behavior, including maintaining a respectful demeanor toward all guests. The low rating is due to your maid
Stayed 3 nights in Jan 2025

10/10 Excellent

Mrs P

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting hotel in this location. Staff very friendly and helpful and always someone available. Good choice of places to eat very nearby. Very secure at night, when the huge wooden doors to the courtyard, a shopping area during the day, are closed. Access by ringing doorbell, promptly answered. Breakfast was fine but fairly basic - again very nice staff Not suitable hotel if you have mobility issues - big flight of stone stairs up to reception on the first floor.
Stayed 3 nights in Mar 2023

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the location. We felt safe, It was walking distance to most of the sites we wanted to see. There is a train stop not too far away called Toledo. We actually saw many of the things we wanted to see while walking back to the hotel from the street. The staff was very helpful. The breakfast was just what we need to start our day. We would definitely stay here again. The room was perfect size and had a small balcony to look out. The front door was not immediately recognizable, but the address it clearly marked and all you have to do at night is ring the doorbell on the left and you will be buzzed in through the small door which is an access through the large arched doors. The doors are open during the day and all you have to do is walk through to the stairs or elevator to the right. The building is terracotta colored with white balconies.
Stayed 2 nights in Oct 2024