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Chiaja Hotel de Charme

Property class: 3

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Photo gallery for Chiaja Hotel de Charme

A multi-story building with balconies, a visible sign for 'Chiaja Hotel', and an air conditioning unit. - Chiaja Hotel de Charme (Naples)
A breakfast table with a fruit bowl, bread, flowers, teapot, cups, and a pitcher of orange juice. - Chiaja Hotel de Charme (Naples)
A hotel room with a bed, a nightstand, a lamp, a television, and a window with red curtains. - Chiaja Hotel de Charme (Naples)
A spacious living room with a fireplace, a green sofa, and a dining area with chairs and a table. - Chiaja Hotel de Charme (Naples)
A formal sitting room with a fireplace, green upholstered chairs, a coffee table with magazines, and a portrait above the fireplace. - Chiaja Hotel de Charme (Naples)
A short walk from Piazza del Plebiscito and Via Toledo, Chiaja Hotel de Charme provides a free breakfast buffet, a coffee shop/cafe, and a hair salon. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Triple Room

A hotel room with a bed, a desk, and a chair. There is a window with curtains, a door, and a wall with floral wallpaper.

Triple Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, curtains, a wall-mounted lamp, and a television.

Standard Double Room

  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

A hotel room with a bed, two bedside tables with lamps, a chair, a dresser, and a window with curtains.

Standard Double or Twin Room

8.2 out of 10
Very good
(16 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

A bedroom with a canopy bed, a leather chair, a bedside table with a lamp, and a window with curtains.

Superior Double or Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A room with a bed, a desk, and a chair.

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room Single Use

A hotel room with a bed, two bedside tables with lamps, a chair, a dresser, and a window with curtains.

Standard Double Room Single Use

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room Single Use

A bedroom with a canopy bed, a leather chair, a bedside table with a lamp, and a window with curtains.

Superior Double Room Single Use

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Single Room

A room with a bed, a desk, and a chair.

Single Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Naples City Centre, a neighborhood in Naples, Chiaja Hotel de Charme is in a shopping district and on the waterfront. Molo Beverello Port and Port of Naples are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gulf of Naples and Mount Vesuvius. Looking to enjoy an event or a game while in town? See what's happening at Diego Armando Maradona Stadium or Piscina Scandone. Visit our Naples travel guide
Map
Via Chiaia 216 1 Piano, Naples, NA, 80121

What's nearby

  • A bustling street with cafes, outdoor seating, and historic buildings.
    Via Chiaia
    1 min walk - 0.0 miles
  • A historic square with a statue of a horse and rider, classical architecture, and a prominent building with a red roof.
    Piazza del Plebiscito
    2 min walk - 0.1 miles
  • A grand building with a glass dome and ornate architecture.
    Galleria Umberto I
    3 min walk - 0.2 miles
  • Teatro di San Carlo with outdoor seating and banners advertising events.
    Teatro di San Carlo
    3 min walk - 0.2 miles
  • A bustling urban street with colorful buildings, a tram line, and pedestrians.
    Via Toledo
    5 min walk - 0.3 miles

Getting around

  • Chiaia - Monte di Dio Station
    2 min walk
  • Napoli Marittima Station
    17 min walk
  • Naples Intl. Airport (NAP)
    28 min drive

Restaurants

  • Gran Caffè Gambrinus
    3 min walk
  • Sorbillo Piccolina
    4 min walk
  • Brandi Pizzeria
    1 min walk
  • Antica Pizza Fritta da Zia Esterina Sorbillo
    3 min walk
  • Na Bona Furchetta Trattoria
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront

Accessibility

  • Elevator

More

  • 2 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 1-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1HT3XHT8Y

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Chiaja Hotel de Charme pet-friendly?

Yes, dogs are allowed at this property.

What time is check-in at Chiaja Hotel de Charme?

Check-in start time: 1 PM; Check-in end time: midnight.

What time is check-out at Chiaja Hotel de Charme?

Check-out is at 11 AM.

Where is Chiaja Hotel de Charme located?

Located in Naples City Centre, this hotel is steps from Via Chiaia and Piazza del Plebiscito. Via Toledo and Galleria Umberto I are also within 10 minutes. Chiaia - Monte di Dio Station is only a 2-minute walk and Municipio Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chiaja Hotel de Charme Reviews

8.4

Very Good

8.6

Cleanliness

9.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 254 out of 568 reviews
Rating 8 - Good. 211 out of 568 reviews
Rating 6 - Okay. 67 out of 568 reviews
Rating 4 - Poor. 27 out of 568 reviews
Rating 2 - Terrible. 9 out of 568 reviews

Reviews

Verified review

10/10 Excellent

Juri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, within walking distance of the city center.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
The shops nearby were great. Lots of shopping options and food options.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Suk-Joong

Liked: Cleanliness, amenities, property conditions & facilities
A great location
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staffs were quite good!
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Disliked: Amenities
Fine hotel. Good location.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

david

Liked: Amenities, property conditions & facilities
Location perfect
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Staff very friendly and professionally Continental breakfast very good, specially coffe :)
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

David van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpfull. The hotel is beautiful and located in a very nice part of the city. We’ve stayed here multiple times and I surely recommend staying here!!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Myrna

Liked: Cleanliness, amenities, property conditions & facilities
The staff, first and foremost, are excellent. The location is also great. The hotel, though, in an old building is great as you reach the 3rd floor.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

K M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

This is our second time staying here and we are already looking forward to next year. The location is great you can do so many things in the surrounding area but what makes it perfect is the staff. Nothing is too much trouble and they are so friendly. The breakfast is lovely and plentiful and really sets you up for a day exploring Naples. Do not hesitate to stay here.
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Peta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. The staff were great' welcoming and very helpful. An oasis of calm in this joyful, busy and lively city.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely family-run hotel in a quiet residential street in Ischia Porto Very well located, 10 minutes from the beach and 15 minutes walk from the harbour We had a large room, very simply furnished, and the bathroom, which had a shower, was somewhat old-fashioned but worked well We had a very simple, typical Italian breakfast, of cereal, fruits, bread, cheese, meat and various Italian sweet items There is a very nice swimming pool and a constantly replenished thermal pool So, a lovely hotel, we would certainly return to
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in an excellent location within walking distance to everything. Overall clean and all the amenities. The rooms are a little small but to be expected in European hotels. The check-in and front desk person (sorry, I did not get her name) was excellent, courteous and always helped with a smile. I would definitely recommend staying here.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff very helpful
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very good location. Hard to find because it is on a pedestrian street garage is located a short walk away.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to port/subway station in walking distance and many restaurants nearby. The hotel has a lift.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The building is quite old and the stairs a bit precarious. The rooms and bathrooms are in need of a refresh. The staff are very helpful. Breakfast is wonderful. Location is excellent.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Minimal amenities but nice location in Chiaia district
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naples

Location was great, the morning breakfast was more than i expected and the staff was very Professional/Helpfull with all our day travel destinations I have traveled to approximately 75 countries so speak from experience so would recommend this hotel to any seasoned traveler Terry Keys
Underground Naples
Abandoned Houses from daytrip to Sorrento
Exploring Churches in Naples
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Hussein

Liked: Cleanliness, staff & service
I like the location. The room is too small.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
Excellent location, but very small room The hotel is in a fantastic location — right in the heart of Naples, close to everything. It's a great option for couples, as the space is quite limited. We were traveling with our 13-year-old daughter, and they placed a small single bed at the foot of ours, which made the room feel even tighter. The room was clean and nicely decorated, but definitely too small for three people. Breakfast was just okay — not bad, but nothing special. Overall, a good option for a short stay if you're a couple and want to be in the center of it all.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Donnie

We arrived at night and couldn’t find the hotel. I finally had to call after pushing our suitcases up and down the street. They close the door at night and there’s no signage. Some members of the staff were very helpful with advice.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Elaine

Liked: Staff & service, property conditions & facilities
I’ve stayed here twice in the single room (which, happily, is more like an American “full” sized bed vs just a twin). I stayed here just one night each time because I needed to catch the ferry the next day to Capri. The service is helpful, the breakfast has all the basics, and it’s walking distance (12 mins) to the ferry departure point. If you’re a budget traveler and just need a classic, comfortable hotel, this is a great option. Nothing too fancy, very old school, everything is in order. I like the vintage charm. Good google options very close to the hotel and Gambrinus cafe/pastry shop is not to be missed.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the location. We felt safe, It was walking distance to most of the sites we wanted to see. There is a train stop not too far away called Toledo. We actually saw many of the things we wanted to see while walking back to the hotel from the street. The staff was very helpful. The breakfast was just what we need to start our day. We would definitely stay here again. The room was perfect size and had a small balcony to look out. The front door was not immediately recognizable, but the address it clearly marked and all you have to do at night is ring the doorbell on the left and you will be buzzed in through the small door which is an access through the large arched doors. The doors are open during the day and all you have to do is walk through to the stairs or elevator to the right. The building is terracotta colored with white balconies.
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Price too high for what was delivered.

I would never recommend this "hotel" to anyone except an enemy. The price was high for a small uncomfortable room where the maid couldnt even clean the floor properly. Even was "wakeup" call was late. One had to ask for coffee or it wouldnt be provided for breakfast. The front desk was somewhat negative. One man was friendly, but a woman acted as though I was doing her a favor. The air condiitoning continue to go out and I had to notify the front desk.The room was quiet, though, and that is a high priority on my list. There were no distrubances from neighbors.
Stayed 4 nights in Aug 2025