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BORGO CASANOVA

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Photo gallery for BORGO CASANOVA

A modern hotel room with a large bed, a bathroom with a marble vanity, and a view of the city. - BORGO CASANOVA (Naples)
A breakfast buffet with various pastries, fruits, and beverages. - BORGO CASANOVA (Naples)
A modern bathroom with a large mirror, a white sink, and a potted orchid. - BORGO CASANOVA (Naples)
A tray of croissants filled with cheese and ham, garnished with greens. - BORGO CASANOVA (Naples)
A covered outdoor dining area with tables and chairs, a fan, and a view of the cityscape. - BORGO CASANOVA (Naples)
Located close to Spaccanapoli, BORGO CASANOVA provides a free breakfast buffet, a bar, and a restaurant. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Economy Double or Twin Room

A hotel room with two beds, a wooden headboard, a marble floor, a small wooden side table with a vase, and a wall-mounted air conditioner.

Economy Double or Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Family Quadruple Room

A hotel room with three beds, a wooden headboard, a large mirror, and a modern bathroom.

Family Quadruple Room

  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Comfort Triple Room

A modern hotel room with a large bed, a bathroom with a marble vanity, and a view of the city.

Comfort Triple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Double or Twin Room

A modern hotel room with two beds, a wooden desk, and a mirror.

Comfort Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Comfort Double or Twin Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

Double or Twin ECONOMY

  • Sleeps 6

Double or Twin COMFORT

  • Sleeps 6

FAMILY ROOM WITH DOUBLE BED

  • Sleeps 8

About the neighborhood

Located in Naples City Centre neighborhood, BORGO CASANOVA is connected to a rail/subway station. Port of Naples and Molo Beverello Port are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Via Toledo and Spaccanapoli. Botanical Garden of Naples and Naples Aquarium are also worth visiting. Visit our Naples travel guide
Map
Via Casanova 82, Naples, NA, 80143

What's nearby

  • A cityscape with a prominent yellow building with a red roof, a busy street, and a large yellow dome structure.
    Corso Umberto I
    5 min walk - 0.3 miles
  • A densely packed urban area with historic buildings, a prominent church with a green roof, and a large dome structure.
    Spaccanapoli
    7 min walk - 0.4 miles
  • A historic cathedral with intricate Gothic architecture, including pointed arches and detailed stone carvings.
    Naples Cathedral
    13 min walk - 0.7 miles
  • Porta Capuana
    2 min walk - 0.1 miles
  • Piazza Giuseppe Garibaldi
    5 min walk - 0.3 miles

Getting around

  • Ponte Casanova Ist. Sogliano Tram Stop
    1 min walk
  • Naples (INP-Naples Central Rail Station)
    8 min walk
  • Naples Intl. Airport (NAP)
    38 min drive

Restaurants

  • Sfogliatelab
    8 min walk
  • McDonald's
    5 min walk
  • Gran Caffè Novara
    6 min walk
  • È pronto 'o Mangià
    5 min walk
  • Sfogliatelle Attanasio
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Prime Mediterraneo

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 25 per day (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Property Registration Number IT5151651561616516

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is BORGO CASANOVA pet-friendly?

No, pets are not allowed at this property.

What time is check-in at BORGO CASANOVA?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at BORGO CASANOVA?

Check-out is at 10:30 AM.

Where is BORGO CASANOVA located?

Located in Naples City Centre, this hotel is within a 10-minute walk of Porta Capuana and Spaccanapoli. Port of Naples and Via Toledo are also within 2 mi (3 km). Ponte Casanova Ist. Sogliano Tram Stop is only a 2-minute walk and Ponte Casanova Novara Tram Stop is 3 minutes.

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Reviews

BORGO CASANOVA Reviews

6.6

8.6

Cleanliness

6.6

Amenities

7.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 36 reviews
Rating 8 - Good. 10 out of 36 reviews
Rating 6 - Okay. 10 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 7 out of 36 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were clean and staff at breakfast was great.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way from arrival to departure to ensure I enjoyed my stay. They were aldo very helpful today when my travel arrangements went awry. The room was spotless, modern with a very comfortable bed. The bathroom was huge and the air con didn't take long to cool the room down. The area may not look quite, but the building was surprisingly so. I didn't hear any traffic noise or other guests. Its a good location if you want to catch a bus to the airport or a train elsewhere. The city centre is a short 15 min walk to the shops and restaurants and the harbour is maybe a 25 -30mins walk, it is flat all the way. It really is a superb place to stay. Thanks again for your assistance. Christine
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Borga Casanova

Great room for a family of 4, lots of space, clean, newly refurbished and a really lovely bathroom. There was room service daily, the bathroom was cleaned and beds were made. The apartment was about a 7 minute walk from the main hotel where breakfast was served. Breakfast was great with a wide range of continental and cooked breakfasts. Local delicacies and vegetarians and gluten free options. The service in the hotel was excellent, staff were polite and super helpful. Neighbours in adjoining rooms were really noisy on a couple of nights which made sleeping tricky, room could possibly do with a bit of sound proofing.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
There was only one staff member that did the breakfast and then cleaned the rooms. She was fantastic very friendly. But the was they check you in for this hotel is absolutely ridiculous!!! I got an email a few hours before check in i was told to go to a different hotel to check in and pick up keys. We finally got through all the doors for this hotel and got into our room. We had one working plug socket that was in the bathroom. Holes in the wall that had tissue paper in them to block them up. And something weird happening with the wall. On the plus side the beds were comfotable and the tv, i was able to connect to my netflix to watch english tv. I was eaten alive in the room as well by mosquitos. And the photos of the hotel on here really nothing like the room we got. I was very disappointed.
Stayed 8 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Staff & service
The area felt unsafe and no parking. There were no staff at the actual hotel, you had to go to another hotel just to check in, however this seemed quite inconvenient and impossible to do when there was b parking available. We tried to call the hotel, but was unable to speak to anyone. They did not respond to messages. They ended up charging us for a stay that we’ve cancelled. Overall terrible experience.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, close to everything, just know that the room is very small and compact.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was spotless, Valeria the member of staff was amazing and delt with a couple of issues. The big issue was one it is not a hotel as stated and two you have to check in at another address which was hard to find then find the the BB we were staying at. Was not told of these arrangements till the day by email. Problem if you dont use your phone.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has recently refurbishment, the room is big enough, they should consider to put a coffee table and chairs. The room is quiet, mattress is great and firm. The check in area is located 8 mins away from the rooms, surrounding you will not feel safe.
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
We had booked 2 rooms at this place and upon arrival got separated into 2 diffeeent hotels, where people could just walk into our rooms. Further there was construction works happening throughout our stay making it very unpleasant on top of an extremely rude mad who checked us in. The room was tiny and flooded when you showered. Do not stay here and I will never be back
Stayed 5 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Staff & service, room comfort
There was no mention about picking up keys far from the hotel until we got there with all our luggage. The staff is rude and lied about sending us a message with instructions. The rooms are nice but not in a good area. WiFi doesn’t work. Stay somewhere else
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Key pick up not at hotel!

Be aware the key pick-up is in completely different location (not exactly the safest either - we weren’t accosted by anyone, and was fine/got used to it by the end of our trip), but you aren’t informed until the day of, where key pick up is (a 7 min walk from where you’re staying).The room was fine, but the windows weren’t sealed properly, and the sink leaked at the bottom of the bowl. We were fortunate it didn’t rain for the window issues. (You could tell they slapped these rooms together quickly). The breakfast is at the key pick-up place, so we didn’t get to utilize the breakfast as we had plans. However I appreciated the hot water on demand and close proximity to the train station. If you’re a hoity-toity traveller (looking for 5-star type stuff), this place isn’t for you. I did try messaging the staff through the app (I didn’t have an italian number to call) and never received a response. All in all, it wasn’t bad.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay stay stay away

This was by far the worst hotel stay we have ever experienced, and we left after just one night. The “room” we were given wasn’t even in the hotel building — it was located two and a half blocks away in what was clearly a converted storage unit. It had no windows, no ventilation, and the AC didn’t work at all. The bathroom made no sense — no hand soap, but three shower caps. It was obvious this was never meant to house guests. When we came back from an outing, a curtain of soapy water was draining from the building above, blocking the entrance. We actually had to walk through it and get wet just to get into the room. It was disgusting and unsafe. The actual hotel itself wasn’t better. When we walked by, a man was pacing in the street right next to the property, screaming loudly, which made the area feel very unsafe. To make matters worse, the day before check-in the manager sent me five separate emails, pressuring us to arrive strictly on his schedule. It felt controlling and unprofessional. Between being placed in a storage unit far from the hotel, unsafe conditions, water pouring onto the entryway, and the management’s behavior, this was easily the worst lodging experience we’ve ever had. Avoid this place at all costs.
There is no windows anywhere
That is the door
This is the only place where the light was
The soapy water coming from the top like rain
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
La habitación estaba muy bien, pero el servicio no, tienes que hacer el check in en otro hotel distinto y no hay instrucciones claras para llegar a tu cuarto, pero como no hay recepción en el hotel, no hay quien te ayude a instalarte
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera pulita buona la colazione
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Disliked: Staff & service
Hotel čistý, poloha blízko centra, blízko metra a vlaku. Obsluha u snídaně velmi milá, snídaně horší průměr Jen trochu problém byl v tom, že nám nepřišel check in, takže jsme se nemohli dostat do hotelu, není tam recepce. Poradili nám nájemníci domu, kteří nás odkázali na jiný hotel, kde nám vydali klíče a dali potřebné info k ubytování. Byli jsme spokojeni.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Helaas was de deur in hele slechte staat. De tv was heel slecht korrelig en haperend beeld ook de wifi was niet stabiel. Kamer was wel schoon en werd dagelijks schoon gemaakt en schone handdoeken.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Vi blev indkvarteret på et andet hotel efter vi fandt ud af at der ingen reception var på hotellet. På det andet hotel Sant'Angela fik vi et total nyrenoveret værelse. Meget stort og flot. Rengøring bestod dog kun i at redde sengen. Ingen rengøring af badeværelse og gulve eller kopper. Morgenmad var til gengæld fin... Men ok til prisen...meget centralt lige ved siden af central stationen.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons adoré l'hôtel et avons particulièrement apprécié le dévouement de Valéria qui agit toujours avec le sourire.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Buona attenzione, personale molto cordiale, pulito e vicino al centro.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
La camera nr 6 piccolissima senza nessun appoggio Tutto nelle trolley chiuse a terra, quindi disagio enorme visto che abbiamo soggiornato x 3 notti 4 giorni Aria calda condizionatore non funzionante Sul personale della colazione molto cortese
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Frukosten var på en takterass vilket var mysigt. Ljudet från trafiken utanför hördes inte alls. Däremot fungerade inte vårt wi-fi och ljudisoleringen mellan rummen var inte bra.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue buena, la atención de Valeria en todos los ámbitos fue excepcional, la habitación estaba limpia, el desayuno fue perfecto,Valeria nos ayudó en todo para que nuestra estadía fuera perfecta y estuvo super disponible a nuestras preguntas Lo único a mejorar en cuanto al hotel es que para hacer el check in deben acercarse al hotel sant’Angelo cerca a la estación garibaldi, y el teléfono de hotel.com no funciona así que espero esta reseña les ayude
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Pas de réception. Quartier non sécuritaire. Chambre au rez de chaussée. Malpropre.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Le Borgo Casanova est une extension de l’hôtel Sant’Angelo et est situé à environ 800m de l’hôtel. Il n’y a pas de réceptionniste, pas de wifi ni de déjeuner dans le Borgo Casanova.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Franchement l'hôtel n'a rien à voir avec l'endroit super propre et très calme. Seul complication on doit récupérer les clés et déjeuner dans un autre hotel mais c'est à 7 minutes à pied. Le petit déjeuner juste super vraiment un bon buffet avec tout le nécessaire. Je recommande. Et l'hôtesse est super gentille.
Stayed 1 night in Sep 2025