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The County Hotel

5.0 star property
Art Deco elegance meets modern comfort at The County Hotel, where guests can enjoy fine dining, curl up with a book, or venture out to Napier's vibrant music scene

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Photo gallery for The County Hotel

Front of property - The County Hotel (Napier)
Library - The County Hotel (Napier)
Interior - The County Hotel (Napier)
Dinner served, international cuisine - The County Hotel (Napier)
Superior Double Room, 1 King Bed, Jetted Tub | Egyptian cotton sheets, premium bedding, memory foam beds, minibar - The County Hotel (Napier)
The County Hotel offers a luxury experience near Marine Parade after its 2021 revitalization. Travelers enjoy high-speed WiFi while dining or browsing the library. Multilingual staff provide attentive service, including dry cleaning and laundry, ensuring a hassle-free stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double or Twin Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Luxury Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Luxury Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Living area | 32-inch flat-screen TV with digital channels, TV, books

Luxury Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Luxury Double Room, 1 Queen Bed

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Napier South, a neighborhood in Napier, The County Hotel is in a shopping district and near the beach. War Memorial Conference Center and Art Deco Trust are notable landmarks, and some of the area's activities can be experienced at Ocean Spa and Cape Kidnappers Golf Course. Don't miss out on a visit to National Aquarium of New Zealand. Fishing and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and hiking/biking trails nearby. Visit our Napier travel guide
Map
12 Browning Street, Napier, 4001

What's nearby

  • Marine Parade
    Marine Parade
    2 min walk - 0.1 miles
  • Napier Beach
    Napier Beach
    2 min walk - 0.1 miles
  • Art Deco Trust
    2 min walk - 0.1 miles
  • War Memorial Conference Center
    2 min walk - 0.1 miles
  • Ocean Spa
    3 min walk - 0.2 miles

Getting around

  • Napier (NPE-Hawke's Bay)
    13 min drive

Restaurants

  • Art Deco Masonic Hotel
    2 min walk
  • Starbucks Napier
    3 min walk
  • Rogue Hop
    3 min walk
  • Ajuna Cafe
    2 min walk
  • The Rose
    2 min walk

About this property

The County Hotel

Luxury hotel remodeled in 2022 and located near Marine Parade
Located close to Art Deco Trust and MTG Hawke's Bay Museum, The County Hotel provides a library, laundry facilities, and a restaurant. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar.
Additional perks include:
  • Self parking (surcharge), express check-out, and books
  • Bicycle tour information, tour/ticket assistance, and smoke-free premises
  • Multilingual staff, luggage storage, and a reception hall
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Heating and ceiling fans
  • Egyptian cotton sheets and memory foam beds
  • Jetted tubs, hydromassage showers, and designer toiletries
  • 32-inch HDTVs with cable channels
  • Wardrobes/closets, electric kettles, and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (NZD 15 per day)
  • Limited onsite self parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Churchills Restaurant Bar

Things to do

  • Bicycle tours
  • Books
  • Library
  • Piano
  • Wine tours

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • High-pile carpet in room
  • No elevator
  • Thin carpet in public areas

More

  • 2 floors
  • Built in 1908
  • Edwardian architecture
  • Reception hall
  • Renovated entire property - February 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: NZD 65.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open Monday - Saturday (10:00 AM - 6:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 55.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: NZD 15.00 per day (in/out privileges)
  • Early check-in fee: NZD 65.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

County Hotel
County Hotel Napier
County Napier
Hotel County
The County Hotel Hotel
The County Hotel Napier
The County Hotel Hotel Napier

Frequently asked questions

Is The County Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 15.00 per day. Limited spots are available.

What time is check-in at The County Hotel?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Early check-in is available for a fee of NZD 65.00 (subject to availability). After-hours check-in is not available.

What time is check-out at The County Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The County Hotel located?

Located in Napier South, this luxury hotel is steps from Marine Parade, Art Deco Trust, and MTG Hawke's Bay Museum. War Memorial Conference Center and Ocean Spa are also within 5 minutes.

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Reviews

The County Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 534 out of 738 reviews
Rating 8 - Good. 156 out of 738 reviews
Rating 6 - Okay. 34 out of 738 reviews
Rating 4 - Poor. 9 out of 738 reviews
Rating 2 - Terrible. 5 out of 738 reviews

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness
Convenient location, helpful staff, and delightful style.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Restaurants and shopping just around the corner.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - historic & great location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Friendly & helpful staff. Excellent decor and amenities. Retro theme with modern features. In the Art Deco district, just 2 blocks from the beach. Highly recommended!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff were amazing, polite, courteous and accommodating. Dinner on site was divine!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Aika

Liked: Cleanliness, amenities, property conditions & facilities
staff were awesome, room and building are beautiful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Room spacious, nice view of the sea and balcony. Beautiful historic building
Delicious New Years Dinner
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Perfectly situated on the edge of town with multiple cafes, restaurants and shops only meters away. Fabulous staff and the restaurant was a joy. Highly recommended.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent and the staff very helpful, always enjoying staying at this hotel. Thanks
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is the ideal art deco experience in the Art Deco Capital of the world. The room was excellent and the bed super comfortable. We especially loved taking port in the library with our fellow guests each evening. 5 stars
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great original building, so close to town. Fantastic service.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness
Nice rooms and friendly staff. Five stars. I asked them why Expedia couldn’t cancel one of my three rooms after an erroneous booking online (called within 12 hours to fix, still 5 weeks from our stay). Was told that “we can’t cancel - only Expedia can.” Got the same story from Expedia “we can’t cancel without hotel approval”). Expedia claims they called twice and cancel was denied. Hotel says they never called. One star. SOMEONE IS LYING. Zero stars. Parking fee is added if you have a vehicle. Three stars. Location is great - near many venues and restaurants. Four stars.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kevin D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent preservation of historic bank turned into hotel. Kept the charming Victorian elements in this Art Deco city. Excellent restaurant (Curchill) with very good wine list.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at the County 8 - 9 times since 2009. Lovely art deco style hotel. Outstanding meals (try the lamb rump). Staff are just great. Angela is just the most welcoming and friendly hotel owner you will ever meet. Hotel is in the heart of the Napier CBD and across the road from the Marine Parade. Great secure parking across the street. Unbeatable.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

JOHN

Liked: Cleanliness
Building itself was in keeping with the town history art nouveau style , we spent just the one night on a Monday, which meant there were not many amenities regarding the hotel as they only open the restaurant leading into the weekend and booking in is strictly between 10 am and 4:00pm with somebody managing the front desk, or you have to phone to get somebody to let you in. We were a bit concerned that the hotel was unmanned overnight, it might not have been but that's what it felt like. The room itself was very nice and clean; there wasn't any view other than the alleyway below and the rooftops of the business cross the way. When we were going to bed we found out that the headboard was not properly attached to the bed which meant moving the bed away from the wall and the towel rail in the bathroom fell off when reaching for the towel. We wanted to report this so we went back to the hotel after having our breakfast just after 10:00 and waited to the quarter past but the front door was never opened and we could see that somebody was waiting to get in, as we had a long drive ahead of us, we had to leave without Informing the hotel of the above. Would I stay again probably not.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a centrally located hotel, with lovely elegant rooms that are warm and welcoming. Unfortunately, the hotel cafe was closed for renovations whilst I was trying. But there are plenty of alternatives within a block or two walking distance.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent and the room and bathroom were spacious and clean.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
Beautiful old hotel, all the quirky features, Donal, the manager was amazing and showed us all around, there was even free port in the library.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel and great service
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and friendly owner and staff. The hotel is authentic art deco with ample comfortable rooms. Dinner was excellent. A highlight of the Napier Art Deco experience
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property. Will definitely stay there again if in Napier.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What balcony? And yes, air conditioner was fine.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Wendy Hunt and Ross

Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with lovely staff, super convenient and nice yesteryear charm
Stayed 2 nights in Oct 2025