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Sweetwaters Serena Camp

4.0 star property
Family-friendly hotel with free breakfast and spa services

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Photo gallery for Sweetwaters Serena Camp

Exterior
Game viewing
Standard Tent | View from room
Archery
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Tent

Standard Tent | Desk, laptop workspace, free cribs/infant beds, rollaway beds

Standard Tent

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Designer toiletries
Private bathroom
Free bottled water
  • Park view
  • 25.2 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Tent, Ground Floor

Standard Tent, Ground Floor | Desk, laptop workspace, free cribs/infant beds, rollaway beds

Standard Tent, Ground Floor

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Designer toiletries
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Tent

Deluxe Tent | Desk, laptop workspace, free cribs/infant beds, rollaway beds

Deluxe Tent

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Designer toiletries
Private bathroom
Free bottled water
  • Park view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Ol Pejeta Conservancy, P.O. Box 48690, Nanyuki

What's nearby

  • Ol Pejeta Conservancy - 1 min walk - 0.0 miles
  • Nanyuki Park - 28 min drive - 13.1 miles
  • Nanyuki Sports Club - 30 min drive - 14.5 miles
  • Nanyuki Show Ground - 30 min drive - 14.5 miles
  • Mount Kenya National Park - 52 min drive - 20.2 miles

Getting around

  • Nanyuki (NYK) - 43 min drive

Restaurants

  • Sweetwaters Bar
  • Sweetwaters Restaurant
  • ‪Morani Restaurant - ‬24 min drive

About this property

Sweetwaters Serena Camp

Upscale family-friendly hotel
Consider a stay at Sweetwaters Serena Camp and take advantage of a free breakfast buffet, a garden, and a playground. Treat yourself to spa services, such as a massage or a body treatment. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Free self parking
  • An area shuttle, babysitting (surcharge), and massage treatment rooms
  • A porter/bellhop, a front-desk safe, and smoke-free premises
Room features
All guestrooms at Sweetwaters Serena Camp include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and showers
  • Balconies or patios, wardrobes/closets, and electric kettles

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 17 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Archery
  • Library
  • Playground
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden

Spa

  • Body treatments
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
This property is located within the Ol Pejeta Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Additional fees: USD 110 per person, per night for adults and USD 55 per person, per night for children (from 3 years old to 11 years old)

We have included all charges provided to us by the property.

This property is located within the Ol Pejeta Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Optional extras

  • Rollaway bed fee: USD 10500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 7997

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Serena Sweetwaters
Serena Sweetwaters Camp
Sweetwaters Camp
Sweetwaters Serena
Sweetwaters Serena Camp
Sweetwaters Serena Camp Hotel
Sweetwaters Serena Camp Hotel Nanyuki
Sweetwaters Serena Camp Nanyuki
Sweetwaters Serena Camp Kenya/Nanyuki
Sweetwaters Tented Camp Hotel Nanyuki
Sweetwaters Serena Camp Hotel
Sweetwaters Serena Camp Nanyuki
Sweetwaters Serena Camp Hotel Nanyuki

Frequently asked questions

Is Sweetwaters Serena Camp pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sweetwaters Serena Camp?

Self parking is free at this property.

What time is check-in at Sweetwaters Serena Camp?

Check-in start time: noon; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Sweetwaters Serena Camp?

Check-out is at 10:00 AM.

Where is Sweetwaters Serena Camp located?

Located in Nanyuki, this family-friendly hotel is steps from Ol Pejeta Conservancy, and within 12 mi (20 km) of Nanyuki Show Ground and Nanyuki Park. Solio Game Reserve and Mount Kenya National Park are also within 25 mi (40 km).

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Sweetwaters Serena Camp Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Unbelievable location. Service was exceptional staff completely focused on guest needs. Rooms were generous and luxurious. Can’t ask for anything better
Stayed 1 night in Jan 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've done many safaris throughout Kenya, but we've come back here several times. The accommodations are wonderful, but the staff are over the top amazing! They catered to us like a 6 star resort! This park has the most plentiful animals, and we had some absolutely amazing game drives!

10/10 Excellent

Tove

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful place!!! The woman in reception was not intressted in the guests at all The rest of the staff fantastic
Stayed 1 night in Mar 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite place in Africa

An amazing. Stay at this place. After 2 months in Africa this is our favorite place. The people are so nice, thank you to Gilbert our driver, to Pierre the manager and Gilbert his assistant. Everything was perfect , we saw so many animals and Gilbert is so patient to find them. The tent was nice and clean, the food was really good.
Stayed 2 nights in Oct 2023

8/10 Good

PHYLLIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Plenty wild animals. Unique experience
Stayed 2 nights in May 2024

8/10 Good

finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was good and there was plenty game
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were welcomed so very much. The staff were courteous and helpful. The facilities were excellent. The food was extra special compared to other resorts. They all tried to do whatever was needed - it was no trouble
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Animals and more

Ideal place to see animals at the watering hole or by taking a game drive with excellent hotel staff
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This location is beatiful and the food is very good and rooms are well maintained and comforta It would be nice to see a little more variety in the foods offered at meals. The woman at checkin was not very pleasant throughout our stay.
Stayed 3 nights in Oct 2019

8/10 Good

Sailesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Joanne, Florida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience!!!!! Rooms were so unique and comfortable and staff truly treat you first class My only complaint was my room was the farthest away and my water pressure in shower was very very poor.
Stayed 2 nights in Nov 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accomodation,food just OK,BE CAREFUL WITH THE SAFARI<THOSE ARE NOT INCLUDED AND ARE SO EXPENSIVE,it is better to hire a local agency to do it
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Cheryl, Calgary, Alberta,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience!

Waking up to zebras outside our tent is priceless. Staff were so friendly and accommodating. Hot water bottles at turn down was much appreciated at the end of a long day. Safari and lion tracking were amazing. Planted a tree in the garden in hopes of being back some day.
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVE Sweetwaters

We stayed at Sweetwaters for three nights. We had a party of 10 in our group as we were getting married there. The staff are so wonderful and accommodating. We stayed there two years ago and some of the staff remembered us from our first visit. I would highly recommend Sweetwaters if you are traveling to Kenya. Can't wait to go back there!!!!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect in spite of expedia fumbling and losing our car rental reservation which had been confirmed and itineray number issued. Could not be obtained shortly before the trip. In spite of several attempts no help from expedia in helping fixing. Very poor service, very poor reliability expedia!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Zubaida, Cascais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Safari and wilderness camp

It was a wonderful tented camp with a water hole right in front - zebras and so many other animals right in front of you except that you were protected by an electric fence that did not however interrupt your view. Food was excellent. Service formidable. safaris wonderful.
This review was submitted before 2018 and has not been verified.

8/10 Good

Palitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel to chill out

Nice hotel with great amenities and proximity to the airport.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Great for kids, if on the corporate side

Sterile/corporate compared to other tented camps (most of which cost much more anyway), but one of the few safari lodges where you get up close and personal with the wildlife while at the same time being appropriate for small children.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Ashley, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you want Safari, Sweetwaters is the place to go

We travel a lot and this has been our best holiday to date. Staff were fabulous, friendly & Professional. We planned our stay so I could study by day and we could game drive at the start and end of the day. We achieved everything, including a 6 mile run outside the park, archery lessons, drawing, and game - my god SO MUCH game. We have returned with over a 1,000 photos and many hours of video. This is a MUST DO MUST GO TO location if you want to see wildlife. Book a safari drive at the resort for more, or hire your own car and drive (its a simple straight road from Nairobi). Or just sit outside your tent and relax while the animals come to you. Remember to budget for Conservation Park Entry fees to help preserve and protect this wonderful location and its inhabitants.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Disliked: Staff & service

Great location, poor service at front desk

The hotel is in a perfect location to view wildlife and once the park gates close you can sit on the benches and the animals come to you. But don't expect great things from the tented camp (for the price they're on the low end of the price-quality ration for Kenya) and the service at the front desk was terrible. The staff at reception even lied to us about the availability of certain activities because they didn't want to bother to book us for them. However most of the other staff were lovely.
This review was submitted before 2018 and has not been verified.

8/10 Good

Chanming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

價格是天價

整體都很好，唯一就是還要多付們票每人每日95美金，這在訂房裡的價格包括在一起才對，比別家貴在這裡
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great safari tented camp

Fabulous accommodations !! Food was excellent as well !