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21 Broad Hotel

3.5 star property
Unwind with a rejuvenating massage then indulge in delicious food or simply relax by taking your time.

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Photo gallery for 21 Broad Hotel

A coastal town at sunset with boats in the harbor and residential buildings in the foreground. - 21 Broad Hotel (Nantucket)
Creator video - submitted by Inspirations and Celebrations
Building design - 21 Broad Hotel (Nantucket)
Lobby lounge - 21 Broad Hotel (Nantucket)
Exterior - 21 Broad Hotel (Nantucket)
At 21 Broad Hotel, treat yourself to a rejuvenating stay in Nantucket Town. Indulge in the breakfast buffet and relax on the charming terrace or unwind with a massage at the full-service spa. With concierge services, free newspapers, and helpful staff you can focus on making memories.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Petite King

Petite King | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Petite King

9.6 out of 10
Exceptional
(5 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed Accessible

Deluxe Room, 1 King Bed Accessible | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed Accessible

9.6 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Harbor View

A modern bedroom with a wooden bed frame, a desk, and a TV.

Deluxe Room, 1 King Bed, Harbor View

8.8 out of 10
Excellent
(3 reviews)
  • Harbor view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located near the beach, 21 Broad Hotel is in Nantucket Town, a neighborhood in Nantucket. Lily Pond Park and Smith's Point Wildlife Sanctuary reflect the area's natural beauty and area attractions include White Heron Theatre and Dreamland Film and Performing Arts Center. Theatre Workshop of Nantucket and Vestal St Observatory are also worth visiting. Visit our Nantucket travel guide
Map
21 Broad Street, Nantucket, MA, 02554

What's nearby

  • A historic white house with a wooden fence and a bicycle parked in front.
    Quaker Meeting House
    1 min walk - 0.1 miles
  • A building with a sign that reads "Whaling Museum."
    Whaling Museum
    2 min walk - 0.1 miles
  • A white church with a steeple and clock tower.
    First Congregational Church
    2 min walk - 0.1 miles
  • A white neoclassical building with columns and the name "ATHENIUM" on the facade.
    Nantucket Atheneum
    3 min walk - 0.2 miles
  • A sandy beach with a lifeguard tower, boats, and houses in the background.
    Children's Beach
    5 min walk - 0.3 miles

Getting around

  • Nantucket, MA (ACK-Nantucket Memorial)
    7 min drive

Restaurants

  • Brotherhood of Thieves
    1 min walk
  • Handlebar Cafe
    5 min walk
  • Lemon Press
    3 min walk
  • The Rose and Crown
    2 min walk
  • Stubbys
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012871970
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Frequently asked questions

Is 21 Broad Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at 21 Broad Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at 21 Broad Hotel?

Check-out is at 11 AM.

Where is 21 Broad Hotel located?

Located in Nantucket Town, this hotel is steps from Quaker Meeting House, Peter Foulger Museum, and Whaling Museum. White Heron Theatre and Nantucket Atheneum are just steps away.

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Reviews

21 Broad Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 260 out of 320 reviews
Rating 8 - Good. 37 out of 320 reviews
Rating 6 - Okay. 19 out of 320 reviews
Rating 4 - Poor. 3 out of 320 reviews
Rating 2 - Terrible. 1 out of 320 reviews

Reviews

Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a magnificent stay at 21 Broad! We loved the large patio with a fire pit and the indoor seating areas. The Inn was very clean and the bed was extremely comfortable. The temperature was perfect throughout the inn. Staff members were all friendly and helpful. Everything was just wonderful and we didn’t want to leave. This is my new favorite place to stay on the island!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minute walk from the ferry dock. Very pleasant welcome to this exceptional property by the desk staff. Lovely bright room with modern facilities. Elevator was a big plus for us seniors. Outside patio a great spot to relax or chat with fellow travelers. Excellent continental breakfast and happy hour bites. Heartily recommend.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Marcee

Liked: Cleanliness, amenities
Exceptionally clean staff helpful & nice. Great locat
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pretty hotel, with great service.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast Wonderful staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, property conditions & facilities
Very nice property in great location
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the Stay

Enjoyed our stay. Staff was very helpful & friendly. The hotel was clean and bright with modern decor. I enjoyed the fire pit out back to just relax. The continental breakfast was wonderfully sugary and sinful.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a wide variety of pastries, fruit, yogurt, and other breakfast items. Rooms were clean and updated. Beautiful area with all kinds of restaurants and shopping. Will definitely come back again….
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean room.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was fresh, and I had to open the window to have a cooler temperature
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , wonderful manager and darling B&B .
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
This is prime location when you want to stay In Town!!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique inn; Great Location in the middle of town; Friendly staff.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Near everything
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

doreen

Lovely staff, lovely stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so great and the property was perfect!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionaly clean, great location in the center of town, near restaurants & shopping, nice room amenities Excellent breakfast—can’t beat it.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Kevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were awesome. Super friendly and flexible. Great place to stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. It was very quiet and the hotel was beautifully appointed comfortable and clean.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder place to stay. Nice rooms, very friendly and accommodating staff. Perfect location near everything
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room and stay! Quaint and relaxing!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Best location!
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fairly small but had everything we needed. Great amenities - including fridge, bathrobes, and beach towels in the rooms, and water/coffee station, bike racks on the property. Very short walk to the ferry and great location in the heart of the town.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
lovely quaint hotel, great location, sweet leaning continental breakfast, inviting entrance and common area. would like to see an upgraded coffee experience, but one of the best coffee shops on island is across the street. will return
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the charm of the inn. Each room had a uniqueness. The staff was very accommodating during all of our interactions. We took stars away because the self service coffee station was not maintained very well. There were shortages of items and at time it wasn’t always clean. Breakfast was not put until 8am which is late if you want to get an early start. Brewed coffee wasn’t available until 8 am either. Earlier than that time, there were only k-cups. The deck is only staffed until 8 pm which means that a night time cup of tea could not be had if all the tea bags were gone. We were on the third floor and the elevator was broken the whole time we were on property. The deck area is a great sanctuary to relax in, however the deck and cushions had leaves and droppings from the trees that had to be swept away prior to sitting down. We didn’t see any attempt by management to maintain this area on a scheduled basis. It might have been short staffing early in the season, but the price point demands more. The room was clean and there were plenty of linens. We enjoyed our stay but expected that there would be more attention to details.
Stayed 2 nights in May 2026