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The Originals City, Hôtel Novella Nantes Centre Gare

2.0 star property
Travelers can explore Richebourg - Saint-Clément's charming streets by bike or on foot, with helpful multilingual staff available to enhance the journey.

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Photo gallery for The Originals City, Hôtel Novella Nantes Centre Gare

Family Triple Room | Desk, blackout drapes, soundproofing, iron/ironing board - The Originals City, Hôtel Novella Nantes Centre Gare (Nantes)
Property entrance - The Originals City, Hôtel Novella Nantes Centre Gare (Nantes)
Reception - The Originals City, Hôtel Novella Nantes Centre Gare (Nantes)
Daily continental breakfast for a fee - The Originals City, Hôtel Novella Nantes Centre Gare (Nantes)
Reception - The Originals City, Hôtel Novella Nantes Centre Gare (Nantes)
In the Richebourg - Saint-Clément area, The Originals City, Hôtel Novella Nantes Centre Gare offers free WiFi and a warm welcome. Multilingual staff assist with luggage storage, and bike rentals let you explore the surrounding neighborhoods at your own pace.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Elegance Double room

Desk, blackout drapes, soundproofing, iron/ironing board

Elegance Double room

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Desk, blackout drapes, soundproofing, iron/ironing board

Family Room

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Privilege Room

Privilege Room | Desk, blackout drapes, soundproofing, iron/ironing board

Privilege Room

8.4 out of 10
Very good
(9 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | Desk, blackout drapes, soundproofing, iron/ironing board

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Located in Richebourg - Saint-Clément, a neighborhood in Nantes, The Originals City, Hôtel Novella Nantes Centre Gare is near the airport and near a train station. Looking to enjoy an event or a game while in town? See what's going on at Stade de la Beaujoire. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Nantes travel guide
Map
38 rue Richebourg, Nantes, Loire-atlantique, 44000

What's nearby

  • Château of the Dukes of Brittany
    Château of the Dukes of Brittany
    3 min walk - 0.2 miles
  • Jardin des Plantes
    Jardin des Plantes
    3 min walk - 0.2 miles
  • Le Lieu Unique
    3 min walk - 0.2 miles
  • La Cité Nantes Event Center
    5 min walk - 0.3 miles
  • Bouffay Square
    9 min walk - 0.5 miles

Getting around

  • Nantes Station
    5 min walk
  • Commerce Tram Stop
    11 min walk
  • Nantes - Atlantique Airport (NTE)
    24 min drive

Restaurants

  • Les Fleurs du Malt
    1 min walk
  • Café des Plantes
    5 min walk
  • Le Live
    6 min walk
  • Bar du Lieu Unique
    5 min walk
  • 3 Brasseurs
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 11.20 for adults and EUR 10.90 for children

Things to do

  • Bicycle storage
  • Bicycle tours

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 11.20 for adults and EUR 10.90 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Alcohol is not served at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Surcouf
Hotel Surcouf Nantes
Surcouf Nantes
INTER-HOTEL Surcouf Hotel Nantes
INTER-HOTEL Surcouf Hotel
INTER-HOTEL Surcouf Nantes
INTER-HOTEL Surcouf
INTER-HOTEL Novella Nantes Centre Gare Nantes France Hotel
INTER-HOTEL Novella Gare France Hotel
INTER-HOTEL Novella Nantes Centre Gare Nantes France
INTER-HOTEL Novella Gare France

Frequently asked questions

Is The Originals City, Hôtel Novella Nantes Centre Gare pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The Originals City, Hôtel Novella Nantes Centre Gare?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at The Originals City, Hôtel Novella Nantes Centre Gare?

Check-out is at 11:00 AM.

Where is The Originals City, Hôtel Novella Nantes Centre Gare located?

Located in Richebourg - Saint-Clément, this hotel is within a 10-minute walk of Château of the Dukes of Brittany and La Cité Nantes Event Center. CHU de Nantes - Hôtel-Dieu and Passage Pommeraye are also within 1 mi (2 km). Commerce Tram Stop is 11 minutes by foot and Nantes Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Originals City, Hôtel Novella Nantes Centre Gare Reviews

8.0

Very Good

8.4

Cleanliness

8.4

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 81 out of 270 reviews
Rating 8 - Good. 128 out of 270 reviews
Rating 6 - Okay. 43 out of 270 reviews
Rating 4 - Poor. 9 out of 270 reviews
Rating 2 - Terrible. 9 out of 270 reviews

Reviews

Verified

8/10 Good

mickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic no friils 2 star hotel. Near the station for airport transfer and 20 minute walking distance to bars and restaurants .
Stayed 1 night in Oct 2025
Verified

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we only had one breakfast limited range &small quantity my suggestion have breakfast else where. The room was spacious with an excellent bed, I would recommend this Hotel as close to all restaurants
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Neal

Liked: Staff & service
There is no air conditioning the room is quite warm and there is no fan in the room
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful, unsafe accommodation

Arrived after reception had closed (as advised in advance) which went smoothly in terms of collecting key. However, arrived (single woman and young child) in room to find door wouldn't close fully and could be opened from outside. Child terrified and out of hours telephone number would not connect for the best part of an hour. Staff member finally answered telephone and told us "door was normal". Staff member attended room at my urging, refused to move us rooms and took another c. 20 minutes of playing with the lock to inform us that we had to slam the door with all our strength (at midnight) in order to close it properly. Child did not sleep as was terrified door would open during the night.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit déjeuner correct mais quantité assez faible Chambre propre Hôtel qui commence a se défraichir mais reste correct. Les joints de la salle de bain vieillissant ,avec un pommeau de douche qui ne tiens pas en position. Calme malgré le passage des avions. Situer à proximé d'un centre ville / tram
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour d’une nuit

Accueil rapide et sympathique, chambre tres calme et bien équipée. Excellente situation dans la ville par rapport à la gare , au château et au centre-ville. Le seul défaut : moquette usée et tâchée.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stephanie

Liked: Staff & service, room comfort
Mis à part le rat dans l’arrière cuisine où étaient stockés nos bagages, ce qui n’a ni étonné ni affolé les réceptionnistes (a croire que c’était normal et habituel) rien à redire Personnel sympathique et très serviable Chambre petite mais propre et fonctionnelle
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Bruno

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Plus pour moi à l'avenir

Pas de clim' du coup j'ai dormi la fenêtre ouverte... avec le bruit et les insectes : horrible ! Et je ne parle pas le la douche : support cassé !
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voyage de transit entre deux vols et un train, l’arrivée autonome a tres bien été gérée. Malheureusement, je suis parti sans pouvoir rencontrer le personnel car je suis arrivé tard et je suis reparti très tôt (train à 6h30).
Stayed 1 night in Mar 2025
Verified

8/10 Good

Karin

Liked: Amenities
Un jour la chambre n‘a pas été faite
Stayed 3 nights in Jan 2025
Verified

8/10 Good

HELENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel très agréable

séjour dans le cadre de la Folle journée de Nantes. Hôtel très bien situé. Personnel (2 dames) de l'Accueil très gentil et agréable
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Bon séjour, on avait pris cette chambre pour un mariage, on est rentré tard dans la nuit, départ imposé pour 11h comme tout les hôtels. Pas pris le pti dej
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Jonathan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Mon experience était mitigée, un lit confortable. La douche le debit et l eau chaude sont encore en recherche. . L accueil fu agréable
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport qualité/proximité/prix

Hotel très bien placé à un noeud de communication. Hotel et chambre très propres. Prix très correct
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In ottima posizione

L'hotel si trova a due passi dal castello e dal centro storico. Ho alloggiato in una camera confortevole con un grande bagno con una doccia spaziosa. Si trova in una zona silenziosa e tranquilla.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Stephan

Liked: Cleanliness, staff & service
Éclairage des couloirs lugubre et salle de restauration glaciale.
Stayed 1 night in Jun 2024
Verified

8/10 Good

gwen

Chambre propre mais avec des dysfonctionnements

Chambre propre et agréable conforme à la description l’ensemble personnel est vraiment accueillant et à l’écoute Mais dans la chambre problème d’eau chaude et pas d’interrupteur près du lit en ce qui concerne l’éclairage les veilleuses ne fonctionnant que si l’éclairage principal est allumé
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très agréable et bien situé
Stayed 1 night in Feb 2024
Verified

8/10 Good

ROLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel sympa

Petit hôtel sympa à proximité du centre. Apparemment chambre refaite récemment. Salle de bain propre. Petit bémol : attention à la tête si l'on mesure plus de 1,50m en passant près de la fenêtre pour les chambres sous les combles.
Stayed 1 night in Dec 2023
Verified

8/10 Good

FABIENNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien situé personnel très accueillant et sympathique Veillissant mais propre
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Merci au personnel
Stayed 1 night in May 2023
Verified

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities
La rue qui donne accès à l'hôtel n'est pas engageante. Dommage, hôtel très bruyant. Chambre agréable
Stayed 1 night in Apr 2023
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De passage

Proche de la gare dans une rue parallèle calme.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Jean Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
un seul souci ... le siège de vos toilettes est fait pour des humains d'au moins 1m80 si vous faites 1m70 essayez les ;;; vous comprendrez ...
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Sandra

Hôtel correct sans plus, odeur de tabac dans la chambre, isolation sonore des chambres très limite, les activités nocturnes de mes voisins étaient plutôt fortes…
Stayed 1 night in Oct 2022