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The Port-O-Call Inn & Suites

2.0 star property
Find your haven by enjoying simple comforts like a lovely garden or having help from friendly staff whenever you need it.

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Photo gallery for The Port-O-Call Inn & Suites

Exterior - The Port-O-Call Inn & Suites (Nanaimo)
Family Suite, Multiple Beds, Garden View | Private kitchen | Mini-fridge, microwave, coffee/tea maker - The Port-O-Call Inn & Suites (Nanaimo)
Exterior - The Port-O-Call Inn & Suites (Nanaimo)
Classic Suite, 1 Queen Bed, Ocean View | Living area | TV - The Port-O-Call Inn & Suites (Nanaimo)
Two Queen Room | Bed sheets - The Port-O-Call Inn & Suites (Nanaimo)
The Port-O-Call Inn & Suites, near Departure Bay Ferry Terminal, offers a serene retreat with its garden and restaurant. Stay connected with WiFi in public areas, unwind on the terrace or enjoy amenities like smoke-free premises and microwaves upon request; guests rave about the helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Queen Room

Queen Room | Bed sheets

Queen Room

7.4 out of 10
Good
(33 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Room

Two Queen Room | Bed sheets

Two Queen Room

7.0 out of 10
Good
(15 reviews)
  • Partial ocean view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Garden View

Bed sheets

Family Suite, Multiple Beds, Garden View

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Classic Suite

Bed sheets

Classic Suite

  • Partial ocean view
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Nanaimo is home to The Port-O-Call Inn & Suites. Departure Bay Ferry Terminal and Duke Point Ferry Terminal are worth checking out if an activity is on the agenda. The OV Arts Centre and Nanaimo Aquatic Centre are also worth visiting. Visit our Nanaimo travel guide
View more Motels in Nanaimo
Map
505 Terminal Avenue North, Nanaimo, BC, V9S-4K1

What's nearby

  • Maffeo Sutton Park
    Maffeo Sutton Park
    11 min walk - 0.6 miles
  • Coloful victorian style streets of the old town of Victoria, Vancouver Island, British Columbia, Canada
    Old City Quarter
    20 min walk - 1.1 miles
  • Bastion
    20 min walk - 1.1 miles
  • Nanaimo Museum
    4 min drive - 1.6 miles
  • Nanaimo Regional General Hospital
    7 min drive - 1.4 miles

Getting around

  • Nanaimo, BC (YCD)
    15 min drive

Restaurants

  • McDonald's
    11 min walk
  • Danpung Momiji
    1 min walk
  • Tim Hortons
    14 min walk
  • Starbucks
    11 min walk
  • Burger King
    12 min walk

About this property

The Port-O-Call Inn & Suites

Motel near Departure Bay Ferry Terminal
A terrace, a garden, and a restaurant are just a few of the amenities provided at The Port-O-Call Inn & Suites. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A vending machine
  • Guest reviews give top marks for the helpful staff
Extra amenities include:
  • Bathrooms with shower/tub combinations
  • TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Momji 310

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Sunday - Wednesday (9:00 AM - 9:00 PM) and Thursday - Saturday (9:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Port-O-Call Inn Nanaimo
Port-O-Call Inn
Port-O-Call Nanaimo
The O Call & Suites Nanaimo
The Port-O-Call Inn & Suites Motel
The Port-O-Call Inn & Suites Nanaimo
The Port-O-Call Inn & Suites Motel Nanaimo

Frequently asked questions

Is The Port-O-Call Inn & Suites pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 20 per accommodation, per night. Service animals are exempt from fees.

What time is check-in at The Port-O-Call Inn & Suites?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at The Port-O-Call Inn & Suites?

Check-out is at 11:00 AM.

Where is The Port-O-Call Inn & Suites located?

Situated in Nanaimo, this motel is 0.6 mi (1 km) from Maffeo Sutton Park and 1.3 mi (2 km) from Departure Bay Ferry Terminal. Bastion and Old City Quarter are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Port-O-Call Inn & Suites Reviews

7.2

Good

7.6

Cleanliness

7.0

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 222 out of 857 reviews
Rating 8 - Good. 280 out of 857 reviews
Rating 6 - Okay. 175 out of 857 reviews
Rating 4 - Poor. 96 out of 857 reviews
Rating 2 - Terrible. 84 out of 857 reviews

Reviews

Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Not cery clean room but was spacious my kids loved the space of it
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, high-value, close free parking, nice courtyard, easy checkout, separate bedrooms, great attached korean restaurant, cable TV, updated plumbing fixtures, complementary toiletries, it doesn't get much simpler than this! Was a great relief to just sit back and crash. :)
Stayed 1 night in Apr 2026
Verified

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
Great location, great staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brenda

Staff were very courteous, and helpful.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Hazel

Liked: Cleanliness, staff & service
This is a basic hotel. Very clean, quiet, stark furnishing and priced accordingly. No coffee or machine, no floor bathroom mat, no hair dryer, no cups or glasses, no phone. Office is not open daily. I was unable to get a receipt for my expenses as office was closed and didn’t answer phone when I was checking out. Left a message hoping they will send me a copy.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Abbi

Liked: Cleanliness, property conditions & facilities
Room was very clean, staff was great there for any concerns i had. Bed was very comfortable
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Cylvia

Liked: Cleanliness, staff & service, amenities
The room was clean and as always the staff was great.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Roxanna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was beyond old & tired & felt dingy. Dishes in the cupboard were chipped & mismatched. Chairs were haphazard- one barstool & one kitchen chair. The smell was horrible!! We kept the windows open all night. The bed was comfortable enough but the pillows weren't great. Bathroom has been updated. Front staff was fantastic! We got in late from the ferry & they happy to help us after closing hours.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness
The room was being renovated but was clean. Tge staff were great - welcoming us and iur dog with treats!
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Jacqueline

Liked: Staff & service
Disliked: Property conditions & facilities
I have been staying at this place for years because it is affordable and in a great location, and has free parking. However, over the past year it has turned from tourist accommodation to more long-term low-income housing. People are living there, not just visiting, and they are up all night every night - gathering and talking really loud on the balconies, partying, yelling, stomping, fighting through the whole night (every night of my 4-night stay until between 3am and 6am). Not just one resident, but many - beside me, farther down the walkway, upstairs... The front desk is closed for the evening and through the night, so there is no one to call about it. I did not feel very safe there, and will not stay there again. I am sad, I used to love this place.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, good freindly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

JAIME

Liked: Staff & service, amenities
It was very quiet and the staff were wonderful
Stayed 6 nights in Sep 2025
Verified

6/10 Okay

Jacqueline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very ni
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sanjot

Liked: Cleanliness
Staff was polite and accomodating. Room was clean and good for what we needed
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Rajni

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff were very Amazing.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always friendly staff. It is a good stay for the price.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

tathlina

Liked: Cleanliness, amenities, property conditions & facilities
For an older motel style Inn the conditions were awesome. The beds were comfy. The rooms clean. The kitchenette had what we needed and the TV had channels. We were in town for a sporting event and it was what we needed for the weekend.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Disliked: Amenities
Decent place. Clean room
Stayed 1 night in Sep 2025
Verified

8/10 Good

Thomas

Tastefully updated. Friendly, helpful staff. Good, calm environment with fellow guests.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, the garden in the middle is quite zen.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Pushwinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sasha

Liked: Property conditions & facilities
Hotel staff are great.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and helpful.
Stayed 1 night in Jun 2025
Verified

8/10 Good

dave

Liked: Amenities
Front desk staff was absolutely outstanding way to go girls!!!!
Stayed 1 night in May 2025
Verified

6/10 Okay

Yuliya

Liked: Staff & service
Very bad smell in the room. But the front desk person was very welcoming and overall a good ballance of the price and the experience
Stayed 1 night in Oct 2025