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The Grand Hotel Nanaimo

3.0 star property
Hotel in Nanaimo with a fitness center and a 24-hour front desk

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Photo gallery for The Grand Hotel Nanaimo

Exterior
Property grounds
Lounge
Lounge
Deluxe Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Bathroom sink

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed (Maple)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
  • 35 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Club Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4

What's nearby

  • Long Lake - 3 min walk - 0.2 miles
  • Woodgrove Shopping Centre - 4 min drive - 2.6 miles
  • Departure Bay Beach - 6 min drive - 3.2 miles
  • Departure Bay Ferry Terminal - 8 min drive - 4.4 miles
  • Vancouver Island University - 8 min drive - 6.3 miles

Getting around

  • Nanaimo, BC (YCD) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Smokin' George's BBQ - ‬15 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪Bodhi's Artisan Bakery - ‬16 min walk
  • ‪Wendy's - ‬3 min drive

About this property

The Grand Hotel Nanaimo

Hotel near Departure Bay Ferry Terminal
Take advantage of a terrace, a garden, and a bar at The Grand Hotel Nanaimo. The on-site restaurant, Grand Cru Restaurant, offers brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and concierge services
  • A banquet hall, a front-desk safe, and 5 meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 50 rooms offer comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Refrigerators, microwaves, and irons/ironing boards
  • Flat-screen TVs with cable channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

Frequently asked questions

Is The Grand Hotel Nanaimo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Grand Hotel Nanaimo?

Self parking is free at this property.

What time is check-in at The Grand Hotel Nanaimo?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Grand Hotel Nanaimo?

Check-out is at 11:00 AM.

Where is The Grand Hotel Nanaimo located?

Situated in Nanaimo, this hotel is 0.2 mi (0.3 km) from Long Lake and within 3 mi (5 km) of Linley Valley Cottle Lake Park and Woodgrove Shopping Centre. Landmark Cinemas Nanaimo and Lost Lake Trail are also within 3 mi (5 km).

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The Grand Hotel Nanaimo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 378 out of 930 reviews
Rating 8 - Good. 362 out of 930 reviews
Rating 6 - Okay. 118 out of 930 reviews
Rating 4 - Poor. 48 out of 930 reviews
Rating 2 - Terrible. 24 out of 930 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in May 2025

8/10 Good

terry

Liked: Cleanliness, property conditions & facilities
Location and housekeeping very good
Stayed 1 night in May 2025

8/10 Good

Joycelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hotel was a pleasant surprise!
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here 3 times & have always enjoyed our stay. The restaurant is very nice, the food is incredible & Hussein is an amazing server.
Stayed 1 night in May 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stay at the Grand . Friendly staff. Clean room . Comfy bed and pillows
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, exactly as advertised. Room service was delicious with great presentation. Beautiful establishment. Close walking trails on Long Lake. Great price and experience. Would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. This is my go to hotel in Nanaimo
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness
Very nice, clean, easy to patk
Stayed 1 night in May 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and reception area. Rooms are are large, clean and well equipped. Fireplace is a nice touch.
Stayed 2 nights in May 2025

10/10 Excellent

DONNA MAY

Liked: Cleanliness, amenities, property conditions & facilities
Lovely Hotel. Check in was flawless. Room was excellent. Dinner was amazing. Thank you.
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Liked: Amenities
Rooms were spacious and comfortable, carpet was worn and could use upgrading but overall a good experience.
Stayed 1 night in May 2025

6/10 Okay

Silvia

Liked: Cleanliness, staff & service
Ok but no restaurant on weekdays
Stayed 1 night in Jun 2025

10/10 Excellent

Teofila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and spacious room . The front desk Eric is friendly and lots of patience to wait and check us in at 2:15 am . Highly recommended hotel to stay in Nanaimo.
Stayed 1 night in May 2025

8/10 Good

Anne

The hotel was fine. The street going by the hotel was a busy, but fairly quiet at night.
Stayed 2 nights in Apr 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed here many times. I miss the old golden Lab that hhung out in the lobby.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Overall positive experience. :-)
Stayed 1 night in May 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and would stay there in a heart beat.
Stayed 1 night in Mar 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
This is a unique hotel. A nice change from the chain hotels. When built this hotel would have been top class. Excellent materials were used and while a little dated very good quality. It is extremely well cared for showing attention to detail. A present stay and very good value.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
🙂
Stayed 1 night in May 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and very nice, everything I expect from good hotels
Stayed 1 night in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent. It is clean and comfortable and convenient to find.
Stayed 1 night in Apr 2025

6/10 Okay

Fred

Liked: Cleanliness
Disliked: Amenities
No meal opptions, no ice or pop machines on the floors.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Older property but in pretty good shape for the age. Staff friendly and efficient.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The property is quaint and well presented. The decor when you walk into the lobby is very interesting and welcoming. The room we were in was very quiet and clean. The decor is starting to wear is the only comment I have. I would recommend this Hotel in Nanaimo.
Stayed 1 night in Apr 2025

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hotel is a beautiful and clean building with friendly staff that I would stay at again. However I would have preferred if the room stocked tea as well as coffee, for non-coffee drinkers. Also, I would not recommend visiting this hotel unless you are driving as the walkability is really poor.
Stayed 1 night in Apr 2025