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The Grand Hotel Nanaimo

Property class: 3

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Photo gallery for The Grand Hotel Nanaimo

A covered patio with a table and chairs, surrounded by potted plants and a rock wall. - The Grand Hotel Nanaimo (Nanaimo)
A hotel with a covered entrance, a large building with multiple windows, and a tree with pink flowers in the foreground. - The Grand Hotel Nanaimo (Nanaimo)
A well-maintained garden with various shrubs and trees, a brick wall, and a clear pathway. - The Grand Hotel Nanaimo (Nanaimo)
A hotel lobby with a central reflective water feature, seating areas, and framed artwork on the walls. - The Grand Hotel Nanaimo (Nanaimo)
A banquet hall with round tables set for a formal event, featuring white tablecloths and silverware. - The Grand Hotel Nanaimo (Nanaimo)
Consider a stay at The Grand Hotel Nanaimo and take advantage of free continental breakfast, a terrace, and a garden. The on-site restaurant, Grand Cru Restaurant, offers brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a window with curtains.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(128 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a TV, a desk with a lamp, a chair, a fireplace, and a mirror.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a sofa, a chair, and a small table.

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

A living room with a sofa, armchair, coffee table, and TV stand. There is a kitchen in the background with cabinets and a microwave.

Suite, 1 King Bed with Sofa bed (Maple)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Nanaimo is home to The Grand Hotel Nanaimo. Departure Bay Ferry Terminal and Beban Park Golf Course & Driving Range are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nanaimo North Town Centre and Country Club Centre. Nanaimo Aquatic Centre and The Labyrinth are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Nanaimo travel guide
Map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4

What's nearby

  • A calm lake with autumn foliage, a dock, and buildings in the background.
    Long Lake
    4 min walk - 0.3 miles
  • A large sand sculpture of a skull with a sign that reads "ONA FINALE NOTE...".
    Parksville Beach
    31 min drive - 23.5 miles
  • Nanaimo North Town Centre
    2 min walk - 0.1 miles
  • Galaxy Cinemas Nanaimo
    7 min walk - 0.4 miles
  • Grotto Spa at Tigh-Na-Mara
    28 min drive - 19.3 miles

Getting around

  • Nanaimo, BC (YCD)
    20 min drive

Restaurants

  • McDonald's
    3 min walk
  • Kame - Premium Japanese cuisine
    17 min walk
  • Tim Hortons
    10 min walk
  • Smokin' George's BBQ
    15 min walk
  • Thrifty Foods
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Grand Hotel Nanaimo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Grand Hotel Nanaimo?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Grand Hotel Nanaimo?

Check-out is at 11:00 AM.

Where is The Grand Hotel Nanaimo located?

Situated in Nanaimo, this hotel is within a 5-minute walk of Nanaimo North Town Centre and Long Lake. Country Club Centre and Linley Valley Cottle Lake Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Grand Hotel Nanaimo Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 536 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay. Breakfast was also great!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful character hotel. Staff was very nice and the breakfast was excellent.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, great food in the restaurant and friendly helpful staff. The Grand Hotel has become our favourite place to stay in Nanaimo
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, friendly staff excellent stay!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel , friendly & kind staff members, good selection of continental breakfast items!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is beautiful, room spotless, staff very helpful and kind. Had a wonderful stay. Will stay there again!
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were clean and the staff friendly
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet & clean.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very attentive staff. Fixtures are a little dated, but still functional.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were professional and friendly. The rooms and other areas were clean and nicely decorated. Would definitely recommend!
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Overall experience was poor, the dining room and bar had a great feel to it... Absolutely disgusting breakfast. Worst I've had we will never be going back there again..
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sparkling clean room, friendly helpful staff. The continental breakfast was good. Lots of free parking. Super quiet area. Nice towels and linens.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really spacious, and the breakfast had plenty of options to choose from. We also loved the vintage and classy vibe of the hotel—it had a nice old-school charm. The only downside was that parking can be limited, so it may be difficult to find a spot during busy times. Overall, we had a pleasant stay.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness
The garden we ate our breakfast in was nice
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located and easy to access. Lots of free parking with a secure garage. Well appointed rooms with windows that opened. Best Nanaimo hotel I have used.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very well maintained, lots of small extras. Loved the small balcony. We'll priced for the area. Easy to get to and check in was fast. Relaxing, comfortable place
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful throughout our stay for one night. The room was very clean, well-equipped, and comfortable. The restaurant and common areas were clean and welcoming. Dinner was a pleasant experience.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, room was spacious and clean. Bed were soft so I was worried but I slept really well. While it is dated, I have no complaints, everything was good. Breakfast was basic but hey free breakfast. If in Nanaimo again, will stay again. 😁
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night everything was great! Had a great dinner at the restaurant.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a great hotel and the location !!!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and service in restaurant.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and considerate
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is wonderful, they pay attention to every detail. Great location with great price. Will be back
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and loved it. Clean, comfortable and great Whiskey Bar. Will definitely be back.
Stayed 1 night in Jul 2026