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The Grand Hotel Nanaimo

3.0 star property
Travelers find comfort and convenience at this charming getaway near Departure Bay Ferry Terminal, with dining options and nearby attractions to explore.

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Photo gallery for The Grand Hotel Nanaimo

Exterior - The Grand Hotel Nanaimo (Nanaimo)
Property grounds - The Grand Hotel Nanaimo (Nanaimo)
Reception - The Grand Hotel Nanaimo (Nanaimo)
Lunch, dinner and brunch served - The Grand Hotel Nanaimo (Nanaimo)
Lunch, dinner and brunch served - The Grand Hotel Nanaimo (Nanaimo)
The Grand Hotel Nanaimo offers a peaceful retreat with its Grand Cru Restaurant serving delicious meals. Guests can maintain their fitness routine in the gym or enjoy fresh air in the garden. Helpful staff and free WiFi throughout the property ensure a relaxing and connected stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(94 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(11 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(13 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Bathroom sink

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed (Maple)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Nanaimo is home to The Grand Hotel Nanaimo. Departure Bay Ferry Terminal and Duke Point Ferry Terminal are worth checking out if an activity is on the agenda. Looking to enjoy an event or a game while in town? See what's going on at Frank Crane Arena, or consider a night out at The Globe Live Studio. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding. Visit our Nanaimo travel guide
Map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4

What's nearby

  • Wood dock on the long lake, Nanaimo, Vancouver Island, British Columbia, Bc Canada
    Long Lake
    4 min walk - 0.3 miles
  • sunrise near Departure Bay at nanaimo, vancouver island, british colombia, canada
    Departure Bay Beach
    7 min drive - 3.2 miles
  • Woodgrove Shopping Centre
    6 min drive - 2.8 miles
  • Vancouver Island University
    9 min drive - 6.9 miles
  • Bastion
    18 min drive - 7.1 miles

Getting around

  • Nanaimo, BC (YCD)
    20 min drive

Restaurants

  • McDonald's
    3 min walk
  • Smokin' George's BBQ
    15 min walk
  • Thrifty Foods
    2 min drive
  • Bodhi's Artisan Bakery
    16 min walk
  • Tim Hortons
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Grand Hotel Nanaimo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Grand Hotel Nanaimo?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Grand Hotel Nanaimo?

Check-out is at 11:00 AM.

Where is The Grand Hotel Nanaimo located?

Situated in Nanaimo, this hotel is 0.2 mi (0.3 km) from Long Lake and within 3 mi (5 km) of Linley Valley Cottle Lake Park and Woodgrove Shopping Centre. Landmark Cinemas Nanaimo and Lost Lake Trail are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Grand Hotel Nanaimo Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 499 out of 1008 reviews
Rating 8 - Good. 331 out of 1008 reviews
Rating 6 - Okay. 108 out of 1008 reviews
Rating 4 - Poor. 44 out of 1008 reviews
Rating 2 - Terrible. 26 out of 1008 reviews

Reviews

Verified

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean room with excellent AC. Bed were comfortable.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large clean room
Stayed 1 night in May 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visit was delightful
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the north end of Nanaimo. Very clean spacious rooms, and safe underground parking. Very friendly helpful staff. Nice restaurant on site, but I didn’t get to use it as the power was out in the area. Great value for what you get with excellent location. Booked 2 nights and booked another before leaving. Highly recommended!
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Jacquelynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and everything was clean. Beds super comfy. They converted an old boardroom into a 2 Queen suite, so there’s no carpet and it echoes a bit. But otherwise a terrific stay.
Stayed 1 night in May 2026
Verified

6/10 Okay

Mary Ann

Liked: Staff & service, amenities
The property has a nice appeal. The room was clean and the bed very comfortable and well appointed with a microwave and refrigerator in the room. The amenities in the bathroom were nice. The A/C however, was quite noisy.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Lawrence

really good bar restaurant nice ambiance nice people room was kind of barren
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was nice and the restaurant was very nice too and waiter was very kind ! The hotel looked very stunning inside and the gardens outside were beautiful too. Every piece of equipment in the gym was broken. The jacuzzi tubs in both rooms were broken ( shower and bath worked fine but no jacuzzi working in either room) These perks are important part of travelling.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Beds were comfy. Hotel is older but clean, very cozy.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Norm

Liked: Cleanliness, staff & service, amenities
nice staff safe location... would recommend vs staying in city center
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Guilherme

Liked: Cleanliness, property conditions & facilities
Very nice hotel, clean room, comfortable bed.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Enjoy our stays when we are in town for a ball tournament close to local stores and restaurants. I wish the restaurant in the hotel stayed open till atleast 10pm and wish there was a hot tub or pool at this location.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. Staff was friendly. Hotel was in a great location and the area was reasonably quiet.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely suite, friendly staff and awesome whiskey bar. Will stay again for sure unless prices increase dramatically. Best hotel in Nanaimo. Also good area. Downtown Nanaimo is unsafe now. This area is quiet and safe. Longwood Brew Pub and Browns social house nearby among many other amenities and grocery store etc. Only negatives, Jacuzzi dead and no breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was just excellent. The bed was supper comfortable. The room and bathroom were very clean. Each day our room was tidied and clean linens were supplied.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
First of all the building is beautiful, it feels like you are walking into a grand palace. Our room was beautifully clean and comfortable. The staff were very professional and courteous.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Cassandra

Liked: Cleanliness, staff & service
Comfortable, clean room and affordable. Only downside is that each time we’ve stayed here the restaurant is never available to guests.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, quick check in, very quiet
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Friendly service, clean comfortable rooms and high quality restaurant
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

GORDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and the hotel is a nice quiet alternative to the regular chain hotels in the area.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Rennie

Liked: Staff & service
It’s what you would expect for the price I guess. Room a little smelly. Not too well ventilated. Quite outdated. Staff friendly and efficient. We didn’t use the restaurant or bar.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities
Very classy room with a gas fireplace and jetted tub. Price was very good for the quality of room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and beds were comfortable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Barb

Liked: Cleanliness, property conditions & facilities
The staff was friendly.
Stayed 1 night in Oct 2025