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Pacific Shores Resort & Spa

3.5 star property

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Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub - Pacific Shores Resort & Spa (Nanoose Bay)
Exterior - Pacific Shores Resort & Spa (Nanoose Bay)
Couples treatment rooms, body treatments, aromatherapy - Pacific Shores Resort & Spa (Nanoose Bay)
Lobby sitting area - Pacific Shores Resort & Spa (Nanoose Bay)
Garden view - Pacific Shores Resort & Spa (Nanoose Bay)
Located close to Rathtrevor Beach Provincial Park and Sunset Lanes, Pacific Shores Resort & Spa provides a terrace, a garden, and a playground. With amenities like a private beach and kayaking, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the sauna or hot tub, and indulge in a hot stone massage, a facial, or a body wrap. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included

Room options

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Hotel Room, Queen Bed and Sofa Bed

8.0 out of 10
Very good
(30 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(28 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

About the neighborhood

Located in Nanoose Bay, Pacific Shores Resort & Spa is on a private beach. Sunset Lanes and Paradise Fun Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rathtrevor Beach Provincial Park and Parksville Beach. Traveling with kids? Don't miss The Wool Shop and Little Qualicum Cheeseworks. Be sure not to miss outdoor adventures like hiking/biking trails, mountain biking, and cave exploring. Visit our Nanoose Bay travel guide
Map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7

What's nearby

  • Rathtrevor Beach Provincial Park
    Rathtrevor Beach Provincial Park
    10 min drive - 4.4 miles
  • Parksville Beach
    Parksville Beach
    12 min drive - 5.9 miles
  • Parksville Museum & Archives
    5 min drive - 2.2 miles
  • Wilde and Sparrow
    5 min drive - 2.4 miles
  • Grotto Spa at Tigh-Na-Mara
    6 min drive - 3.0 miles

Getting around

  • Nanaimo, BC (YCD)
    38 min drive

Restaurants

  • Tim Hortons
    8 min drive
  • Starbucks
    8 min drive
  • Popeyes
    7 min drive
  • Cafe Floresta
    9 min drive
  • Brazen Poppy Bakery Restaurant
    8 min drive

About this property

Pacific Shores Resort & Spa

Family-friendly hotel near Rathtrevor Beach Provincial Park
Located close to Sunset Lanes, Pacific Shores Resort & Spa provides a terrace, a garden, and a playground. With amenities like a private beach and kayaking, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the sauna or hot tub, and indulge in a hot stone massage, a facial, or a body wrap. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • Free self parking
  • Free bicycle rentals, express check-out, and table tennis
  • A vending machine, massage treatment rooms, and coffee/tea in the lobby
Room features
All guestrooms at Pacific Shores Resort & Spa boast comforts such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • Wardrobes/closets, balconies, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Frequently asked questions

Does Pacific Shores Resort & Spa have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Pacific Shores Resort & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 20 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Pacific Shores Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Pacific Shores Resort & Spa?

Check-out is at 11 AM.

Where is Pacific Shores Resort & Spa located?

This Nanoose Bay hotel is on the beach, 3.1 mi (5 km) from Rathtrevor Beach Provincial Park, and within 6 mi (10 km) of Sunset Lanes and The Wool Shop. Parksville Beach and Paradise Fun Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pacific Shores Resort & Spa Reviews

8.0

Very Good

8.4

Cleanliness

9.2

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 299 out of 790 reviews
Rating 8 - Good. 279 out of 790 reviews
Rating 6 - Okay. 117 out of 790 reviews
Rating 4 - Poor. 63 out of 790 reviews
Rating 2 - Terrible. 32 out of 790 reviews

Reviews

Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff are fabulous and the outdoor hottub was perfect
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kama

Liked: Cleanliness, amenities, property conditions & facilities
Perfect housekeeping and great staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the outdoor hot tub area
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sheena

Liked: Cleanliness, staff & service, amenities
Clean beautiful room with beautiful property and friendly staff. The hot tub was nice except for the splashing children.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice for our family, the kids had a great time at the pools!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite nice. It could use some updates but still a lovely stay with the all of the amenities we needed for our stay.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Natasha

Disliked: Staff & service
Wifi kept dropping Beds and pillows were not comfortable especially the pull out The food at the restaurant is delicious The location is lovely
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing place to stay.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Janique

Liked: Cleanliness, staff & service
Great property with good restaurant on site. Very clean but finishes are on the low end and furniture is dated. Convenient and spacious apartments
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Elaine

Every amenity available for the enjoyment of all. Staff in restaurant was happy and efficient.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super professional and kind
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, beautiful property, accommodating, room was spotless.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect family getaway

The resort is perfect! Pools and spas are clean staff are helpful and friendly. Love this place.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Chelsey

Liked: Staff & service
Disliked: Room comfort
The staff were friendly. The rooms were just okay. The rooms definitely need some love. The couch isn’t super friend for sitting (worn) and the bed could be replaced. Also when I spend $200 a night I don’t expect to do my dishes before I go. I understand putting them in the dishwasher, but back the way they were before leaving doesn’t do justice for that price.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and friendly place

Was a room with a kitchen...and we were the ones taking care . The place was clean on the arrival. Everything around the place was beautiful.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern rooms, Beautiful grounds! Well manicured, so many amenities! I enjoyed the swimming pool, Sauna, great hot tub outdoors! Took advantage of the spa and had a fantastic massage! Gorgeous views from the Gazebo. Relaxed and enjoyed the ocean! Fantastic property.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
Amazing beach and location
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kasey

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and ocean views!
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Jennifer

Liked: Amenities
Disliked: Cleanliness
Our stay was for 2 nights on new years. We were grossly disappointed. The first room we checked into had not been cleaned following the previous guest. Our second room had a loud buzzing coming from the ceiling in the bathroom. Finally, after almost 2 hours we were able to check into our room, nowhere near our travel partners room. We could hear every conversation that occurred in the hallway. The quality of the room was mediocre at best. Our 2 stars go to the amazing staff for being so kind and apologetic, and the site hot tub & pool area as they were well maintained and accessible.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so amazing. My family of 4 loved all the amenities. Kayaks and paddle boards, the indoor and outdoor pools. We will be back.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oceanfront property. Nice indoor pool and outdoor hot tub. Room comfortable with small balcony. Restaurant ok to grab a bite and drink. Limited breakfast options as restaurant opens at noon.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay with so many options to relax and enjoy recreation. So many options to be active.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location, great amenities

We stayed Pacific Shores for the amenities the beautiful grounds, the beach, the outdoor hot tub, pool and indoor hot tub. Rooms pretty standard hotel room with a microwave.
One BR suite
Room balcony
Beach access
Beach
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Catharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families, close to beach and has a pool
Stayed 1 night in Aug 2024
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and beautiful location
Stayed 2 nights in Feb 2025