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Pacific Shores Resort & Spa

Property class: 3.5

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Photo gallery for Pacific Shores Resort & Spa

An aerial view of a property with two swimming pools surrounded by rock formations and greenery. - Pacific Shores Resort & Spa (Nanoose Bay)
A balcony with a view of a residential area, including houses and trees. - Pacific Shores Resort & Spa (Nanoose Bay)
A modern multi-story building with balconies, surrounded by lush greenery and a small pond with lily pads. - Pacific Shores Resort & Spa (Nanoose Bay)
A spacious living room with a fireplace, comfortable seating, and a large sliding glass door leading to an outdoor area. - Pacific Shores Resort & Spa (Nanoose Bay)
A lobby with leather armchairs, a stone wall, a fireplace, and a snack bar. - Pacific Shores Resort & Spa (Nanoose Bay)
Located close to Rathtrevor Beach Provincial Park and Sunset Lanes, Pacific Shores Resort & Spa provides a terrace, a garden, and a playground. With amenities like a private beach and kayaking, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the sauna or hot tub, and indulge in a body scrub, a manicure/pedicure, or a sports massage. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

A hotel room with a large bed, a TV, a desk, and a window with a view.

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

A hotel room with a bed, a sofa, a TV, a fireplace, and a desk.

Standard Hotel Room, Queen Bed and Sofa Bed

8.2 out of 10
Very good
(36 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

A modern living room with a fireplace, a flat-screen TV mounted above it, and a dining area with wooden furniture.

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(30 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

About the neighborhood

Located in Nanoose Bay, Pacific Shores Resort & Spa is on a private beach. Sunset Lanes and Paradise Fun Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rathtrevor Beach Provincial Park and Parksville Beach. Traveling with kids? Don't miss Little Qualicum Cheeseworks. Be sure not to miss outdoor adventures like cave exploring, mountain biking, and hiking/biking trails. Visit our Nanoose Bay travel guide
Map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7

What's nearby

  • A beach with people, a large house on a hill, and dense forest in the background.
    Rathtrevor Beach Provincial Park
    7 min drive - 3.5 miles
  • Wall Beach
    3 min drive - 1.6 miles
  • Parksville Visitor Centre
    5 min drive - 2.4 miles
  • Grotto Spa at Tigh-Na-Mara
    7 min drive - 3.2 miles
  • Rathtrevor Beach
    7 min drive - 3.0 miles

Getting around

  • Nanaimo, BC (YCD)
    38 min drive

Restaurants

  • McDonald's
    10 min drive
  • Tim Hortons
    8 min drive
  • Starbucks
    8 min drive
  • Popeyes
    7 min drive
  • Coyote’s Coffee Roastery and Tea
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Pacific Shores Resort & Spa have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Pacific Shores Resort & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 20 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Pacific Shores Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Pacific Shores Resort & Spa?

Check-out is at 11 AM.

Where is Pacific Shores Resort & Spa located?

Nestled on the beach, this Nanoose Bay hotel is within 6 mi (10 km) of Rathtrevor Beach Provincial Park, Sunset Lanes, and Parksville Beach. Paradise Fun Park and Little Qualicum Cheeseworks are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pacific Shores Resort & Spa Reviews

8.0

Very Good

8.4

Cleanliness

9.2

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 321 out of 843 reviews
Rating 8 - Good. 294 out of 843 reviews
Rating 6 - Okay. 124 out of 843 reviews
Rating 4 - Poor. 67 out of 843 reviews
Rating 2 - Terrible. 37 out of 843 reviews

Reviews

Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on the water. Very quiet, lovely rooms.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Would have enjoyed more if we had planned to stay longer. Pool and hot tubs were very good.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with the landscape pf the property. Had an opportunity to enjoy the pool and spa and enjoyed a glass of wine on the patio. The parking is absolutely fantastic and adjacent to a couple dining options.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Predrag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place with good rooms
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole vibe! We used the pickleball courts, hot tub and pool. Excellent place to unwind and relax! Will be back❤️
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Reagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time visiting Pacific Shores. It’s a beautiful resort and the location can’t be beat. The pickleball courts, outdoor hot tub, beachside trails and fire tables are added bonuses. The 1 bedroom unit was very well appointed, with everything we needed to cook meals. The bbqs were located conveniently near the suite, so that made cooking easy. Best part is coming home with clean laundry thanks to the insuite washer & dryer. All in all, the resort is great for anyone looking for a comfortable resort with direct ocean access. We’ll definitely be back again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well equipped suites. Beautiful property with kid-friendly amenities. We enjoyed our stay!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the whole experience different. We had no idea what to do but the staff gave quite a bit of good advice. The unit itself was a bit tricky as the paintings were all gone for some reason, but have easy access to outdoor pool, beach, etc. We wish they didn’t run out of coffee mate or had the restaurant open. A lot of indoor/ outdoor activities were available to check out. Highly recommended for family with kids
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious.Clean and had everything you needed
Stayed 1 night in May 2026
Verified review

6/10 Okay

Krystle

Liked: Staff & service
Disliked: Property conditions & facilities
The property has lots of fun amenities for kids and families, however, it is a bit dated and needs some attention. The rooms are not air-conditioned and quite stuffy so bring a fan if you’re planning on staying in the summer.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub was perfect
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff are fabulous and the outdoor hottub was perfect
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Kirk

Disliked: Cleanliness, staff & service, property conditions & facilities
The grounds are poorly landscaped with dirty brown ponds and waterfalls with mosquitos and algae. The room was extremely outdated with stains on the drapes and carpet. The tv was so old it didn’t support any streaming apps. The unit was incredibly hot because there is no air conditioning. The front entrance at the door was covered in spiders and webs. Extremely inconvenient to go to the front office every day or second day to ask for toilet paper, fresh towels and dishwasher pucks as there is no house keeping. Not impressed at all with this supposed nature resort. Pools, hot tub and beach were nice and in good condition. I’m also planning on writing a google review.
Stayed 13 nights in Aug 2026
Verified review

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities
The rock hot tub was nice as was the pool. It was very quiet there with usually no one in the hot tub. The room was ok except for slamming doors next door to me the first night. The room was dated, needed a paint job and the shower was designed that you had to get in it to turn it on. Be prepared for a cold blast of water before you can adjust it.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the outdoor hot tub area
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kama

Liked: Cleanliness, amenities, property conditions & facilities
Perfect housekeeping and great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Always amazing!! Beautiful location, great restaurant, outdoor jacuzzi was awesome. Will definitely be back again :)
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing place to stay.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice for our family, the kids had a great time at the pools!
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, but maintenance could be a little bit better. Disappointed in the quality of the sofa hide a bed. Very uncomfortable. When Expedia said there would be two beds. I was not expecting one to be a high a bit. Other than that, the apartment was gorgeous. Ready access to the wrath Trevor Beach was a bonus. Said that the main dining room was closed. I’ve been there before when it was open.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Sheena

Liked: Cleanliness, staff & service, amenities
Clean beautiful room with beautiful property and friendly staff. The hot tub was nice except for the splashing children.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite nice. It could use some updates but still a lovely stay with the all of the amenities we needed for our stay.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, beautiful property, accommodating, room was spotless.
Stayed 1 night in May 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service
Amazing beach and location
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect family getaway

The resort is perfect! Pools and spas are clean staff are helpful and friendly. Love this place.
Stayed 3 nights in Jun 2025