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Departure Bay Motel

2.0 star property
Travelers find everything they need at this convenient motel near Departure Bay Ferry Terminal, where the staff's helpfulness consistently earns praise from guests.

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Photo gallery for Departure Bay Motel

Classic Queen Room | Bathroom | Combined shower/tub, free toiletries, towels, soap - Departure Bay Motel (Nanaimo)
One-Bedroom Queen Suite with Kitchenette | Private kitchen | Coffee/tea maker, electric kettle, cookware/dishes/utensils - Departure Bay Motel (Nanaimo)
Classic Two Queen Room | 1 bedroom, laptop workspace, free WiFi, bed sheets - Departure Bay Motel (Nanaimo)
Reception - Departure Bay Motel (Nanaimo)
One-Bedroom Queen Suite with Kitchenette | Living area | LCD TV - Departure Bay Motel (Nanaimo)
Departure Bay Motel is minutes from the ferry terminal, offering practical amenities for a comfortable stay. Guests appreciate the laundry facilities, free in-room WiFi, and complimentary self parking. Visitors highlight the helpful staff and on-site vending machine.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Queen Room

Classic Queen Room | 1 bedroom, laptop workspace, free WiFi, bed sheets

Classic Queen Room

7.6 out of 10
Good
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for One-Bedroom Queen Suite with Kitchenette

One-Bedroom Queen Suite with Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

One-Bedroom Queen Suite with Kitchenette

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Classic Two Queen Room

Classic Two Queen Room | 1 bedroom, laptop workspace, free WiFi, bed sheets

Classic Two Queen Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Queen Studio Suite with Kitchenette

Queen Studio Suite with Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

Queen Studio Suite with Kitchenette

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Central Nanaimo, a neighborhood in Nanaimo, Departure Bay Motel is in a shopping district. Departure Bay Ferry Terminal and Duke Point Ferry Terminal are worth checking out if an activity is on the agenda. The OV Arts Centre and Nanaimo Aquatic Centre are also worth visiting. Visit our Nanaimo travel guide
View more Motels in Nanaimo
Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9

What's nearby

  • sunrise near Departure Bay at nanaimo, vancouver island, british colombia, canada
    Departure Bay Beach
    6 min drive - 1.4 miles
  • Beach Estates Park
    3 min walk - 0.2 miles
  • Bastion
    8 min drive - 2.8 miles
  • Vancouver Island University
    11 min drive - 5.9 miles
  • Woodgrove Shopping Centre
    13 min drive - 7.1 miles

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    6 min drive

Restaurants

  • Drip Coffee | Social
    15 min walk
  • McDonald's
    3 min drive
  • Danpung Momiji
    3 min drive
  • McDonald's
    15 min walk
  • Huong Lan Restaurant
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 21.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Property Registration Number 5031994

We should mention

This property does not have elevators

Frequently asked questions

Is Departure Bay Motel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 21.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Departure Bay Motel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Departure Bay Motel?

Check-out is at 11:00 AM.

Where is Departure Bay Motel located?

Located in Central Nanaimo, this motel is within 1 mi (2 km) of Beach Estates Park and Departure Bay Ferry Terminal. Nanaimo Regional General Hospital and Departure Bay Beach are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Departure Bay Motel Reviews

7.8

Good

8.0

Cleanliness

7.4

Amenities

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 254 out of 639 reviews
Rating 8 - Good. 203 out of 639 reviews
Rating 6 - Okay. 87 out of 639 reviews
Rating 4 - Poor. 48 out of 639 reviews
Rating 2 - Terrible. 47 out of 639 reviews

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, competitive price
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Arceleah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and clean, with a kitchenette. What’s even better is that it’s only a 4-minute drive from the ferry terminal.
Stayed 1 night in May 2026
Verified

6/10 Okay

William

Hard to find lobby at nighttime. Liked the location close to the ferry.
Stayed 1 night in May 2026
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very polite and welcoming, clean , grocery and food places near by . Definitely recommend for the stay and price was great as well.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to the standard of a by road motel. Very clean bedding and towels. Big shower stall. Overall comfortable place for a night and close to the ferry terminal.
Stayed 1 night in May 2026
Verified

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was above par and very relaxing
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities
Staff was incredibly kind and helpful. We received a complimentary upgrade which was lovely for our simple night away. Property is older but decently cared for. We felt comfortable and safe. Enjoyed free mini golf in parksville too! This was a surprise. Would stay here again.
Stayed 1 night in May 2026
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless, staff were very cordial.
Stayed 13 nights in Feb 2026
Verified

8/10 Good

Sentoso

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen is fully equipped, parking is safe.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

fizan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Christopher

Liked: Amenities
Amenities and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cylvia

Liked: Cleanliness, staff & service, amenities
As always the Motel was clean, quiet, and the staff was professional and knowledgeable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Darby

Liked: Cleanliness, amenities, property conditions & facilities
Staff is nice rooms clean and renovated
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities
Spotless room - fantastic front desk staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Had everything we needed. Friendly check in too
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JADE

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff, very helpful and friendly! Great location, walking distance to many options.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and parking was nice
Stayed 1 night in Jan 2026
Verified

8/10 Good

Teresa

Convenient area for the ferry, room had large area bedroom and living room area , access to internet and tv bed comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenties, helpful staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JENEFER

Liked: Cleanliness, staff & service, amenities
Friendly receptionist, Close to ferry, Very clean room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff 👍 very good prices 👍 definitely rec staying there !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sanjeev

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bed, great staff. Had a late night flight in that got delayed, the recpetionist waited until 1:30 am to get me checked in.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Excellent staff. Excellent value
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy There is a kitchen, stove, pots, cutlery, fridge in the remodelled room that we stayed. Staff was very friendly, Paul was very helpful in giving us tips for what to see in the area.
Stayed 1 night in Dec 2025