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Departure Bay Motel

2.0 star property
Travelers find everything they need at this convenient motel near Departure Bay Ferry Terminal, where the staff's helpfulness consistently earns praise from guests.

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Photo gallery for Departure Bay Motel

Reception - Departure Bay Motel (Nanaimo)
One-Bedroom Queen Suite with Kitchenette | Terrace/patio - Departure Bay Motel (Nanaimo)
One-Bedroom Queen Suite with Kitchenette | Living area | LCD TV - Departure Bay Motel (Nanaimo)
Queen Studio Suite with Kitchenette | Private kitchen | Coffee/tea maker, electric kettle, cookware/dishes/utensils - Departure Bay Motel (Nanaimo)
Classic Two Queen Room | 1 bedroom, laptop workspace, free WiFi, bed sheets - Departure Bay Motel (Nanaimo)
Departure Bay Motel is minutes from the ferry terminal, offering practical amenities for a comfortable stay. Guests appreciate the laundry facilities, free in-room WiFi, and complimentary self parking. Visitors highlight the helpful staff and on-site vending machine.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Queen Room

Classic Queen Room | 1 bedroom, laptop workspace, free WiFi, bed sheets

Classic Queen Room

7.6 out of 10
Good
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One-Bedroom Queen Suite with Kitchenette

One-Bedroom Queen Suite with Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

One-Bedroom Queen Suite with Kitchenette

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Classic Two Queen Room

Classic Two Queen Room | 1 bedroom, laptop workspace, free WiFi, bed sheets

Classic Two Queen Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Studio Suite with Kitchenette

Queen Studio Suite with Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

Queen Studio Suite with Kitchenette

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Nanaimo, Departure Bay Motel is in the city center. Departure Bay Ferry Terminal and Duke Point Ferry Terminal are worth checking out if an activity is on the agenda. The OV Arts Centre and Nanaimo Aquatic Centre are also worth visiting. Visit our Nanaimo travel guide
View more Motels in Nanaimo
Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9

What's nearby

  • sunrise near Departure Bay at nanaimo, vancouver island, british colombia, canada
    Departure Bay Beach
    3 min drive - 1.4 miles
  • Newcastle Island Marine Provincial Park
    Newcastle Island Marine Provincial Park
    5 min drive - 0.8 miles
  • Beach Estates Park
    3 min walk - 0.2 miles
  • Nanaimo Regional General Hospital
    13 min walk - 0.7 miles
  • Vancouver Island University
    5 min drive - 2.4 miles

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    6 min drive

Restaurants

  • McDonald's
    4 min drive
  • Drip Coffee | Social
    15 min walk
  • McDonald's
    15 min walk
  • Danpung Momiji
    3 min drive
  • Tim Hortons
    4 min walk

About this property

Departure Bay Motel

Motel near Departure Bay Ferry Terminal
Departure Bay Motel provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Departure Bay Motel boast comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and cookware/dishes/utensils

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 21.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Property Registration Number 5031994

We should mention

This property does not have elevators

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

Is Departure Bay Motel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 21.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Departure Bay Motel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Departure Bay Motel?

Check-out is at 11:00 AM.

Where is Departure Bay Motel located?

Located in the heart of Nanaimo, this motel is within 1 mi (2 km) of Beach Estates Park and Departure Bay Ferry Terminal. Nanaimo Regional General Hospital and Departure Bay Beach are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Departure Bay Motel Reviews

7.8

Good

8.0

Cleanliness

7.4

Amenities

9.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 236 out of 597 reviews
Rating 8 - Good. 194 out of 597 reviews
Rating 6 - Okay. 80 out of 597 reviews
Rating 4 - Poor. 42 out of 597 reviews
Rating 2 - Terrible. 45 out of 597 reviews

Reviews

Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very polite and welcoming, clean , grocery and food places near by . Definitely recommend for the stay and price was great as well.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was above par and very relaxing
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Sentoso

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen is fully equipped, parking is safe.
Stayed 1 night in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless, staff were very cordial.
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

fizan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Christopher

Liked: Amenities
Amenities and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Darby

Liked: Cleanliness, amenities, property conditions & facilities
Staff is nice rooms clean and renovated
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and parking was nice
Stayed 1 night in Jan 2026
Verified

8/10 Good

Teresa

Convenient area for the ferry, room had large area bedroom and living room area , access to internet and tv bed comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sanjeev

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bed, great staff. Had a late night flight in that got delayed, the recpetionist waited until 1:30 am to get me checked in.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenties, helpful staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JENEFER

Liked: Cleanliness, staff & service, amenities
Friendly receptionist, Close to ferry, Very clean room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Excellent staff. Excellent value
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Leona

It was just ok. It was clean and the bed was pretty good.The security lock didnt work.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy There is a kitchen, stove, pots, cutlery, fridge in the remodelled room that we stayed. Staff was very friendly, Paul was very helpful in giving us tips for what to see in the area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff 👍 very good prices 👍 definitely rec staying there !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Amazing front desk staff. Very welcoming, friendly and efficient. Rooms are worn due to age but exceptionally clean.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Heidi

Liked: Cleanliness
Beds were clean and comfortable, quick overnight place to rest our heads. There was a lot of night time activity in the adjacent rooms, but once I was asleep I didn’t hear anything. It was safe and convenient location very close to ferry. Price was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

LI

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice place to stay , clean and very good location , very nice stuff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
As a woman alone. Area does feel safe. I come here often. Staff is great. I like family run bussinesses. Parkng is right out front of the door.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The motel needs updating. The rooms could be cleaned alot more. Bathrooms especially. Baseboards were dirty, clogged sink, which they were going to look into but we were gone by the time they probably looked. Could use some newer nightstands. Very old. Just needs some paint and lots of cleaning and maybe fixing bathroom flooring. The shower and bathtub were nice though. Very nice front desk ladies. All I can say is that it was place to lay my head and that's it. I hate giving poor reviews but i needed to say something.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, great staff, and very clean!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in, clean room. The kitchenette is well equipped for longer stays. The mattress had a lot of give to it. You can definitely hear the people in the room above you. Overall it was a good stay, lots to do in the area.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Bed was very comfortable. Parking was very easy. Staff very friendly and helpful. Only downside was noise of traffic but no fault of the motel.
Stayed 1 night in Dec 2025