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Best Western Northgate Inn

Property class: 2.5

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Photo gallery for Best Western Northgate Inn

A modern hotel lobby with a herringbone-patterned floor, a reception desk, and a sofa with a blue pillow. - Best Western Northgate Inn (Nanaimo)
A Best Western hotel with a modern design, multiple balconies, and a well-lit entrance. - Best Western Northgate Inn (Nanaimo)
Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed) | In-room safe, blackout drapes, iron/ironing board, WiFi (free) - Best Western Northgate Inn (Nanaimo)
A modern reception area with a marble counter, pendant lighting, and a view of the outdoors. - Best Western Northgate Inn (Nanaimo)
A hotel room with a desk, chair, sofa, TV, and a patterned carpet. - Best Western Northgate Inn (Nanaimo)
Consider a stay at Best Western Northgate Inn and take advantage of free continental breakfast, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite-2 Queen Beds, Non-Smoking, One Bedroom, Jetted Tub, Balcony

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Suite-2 Queen Beds, Non-Smoking, One Bedroom, Jetted Tub, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Non-Smoking, Third Floor, Kitchenette, Work Desk

A hotel room with a bed, desk, chair, lamps, and a painting on the wall.

1 King Bed, Non-Smoking, Third Floor, Kitchenette, Work Desk

  • Sleeps 2
  • 1 King Bed

View all photos for Suite-1 King Bed, Non-Smoking, One Bedroom, Balcony

A hotel room with a large bed, two bedside lamps, a chair, a desk, and a window with curtains.

Suite-1 King Bed, Non-Smoking, One Bedroom, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

A hotel room with a large bed, a desk with a TV, a chair, and two bedside lamps.

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a bed, a desk, a chair, a TV, a painting, and a kitchen area.

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

A hotel room with a large bed, a desk with a chair, a television, and a lamp.

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

9.6 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.6 out of 10
Exceptional
(54 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

A hotel room with two beds, a desk, a chair, a TV, and a kitchenette.

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

8.6 out of 10
Excellent
(12 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed) | In-room safe, blackout drapes, iron/ironing board, WiFi (free)

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, blackout drapes, iron/ironing board, WiFi (free)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Nanaimo, Best Western Northgate Inn is in a shopping district. Departure Bay Ferry Terminal and Duke Point Ferry Terminal are worth checking out if an activity is on the agenda. Nanaimo Aquatic Centre and The Labyrinth are also worth visiting. Visit our Nanaimo travel guide
Map
6450 Metral Drive, Nanaimo, BC, V9T2L8

What's nearby

  • A calm body of water with a small boat and a large ship in the distance, under a cloudy sky.
    Departure Bay Beach
    12 min drive - 5.2 miles
  • Woodgrove Shopping Centre
    8 min walk - 0.5 miles
  • Nanaimo North Town Centre
    3 min drive - 1.2 miles
  • Vancouver Island University
    12 min drive - 8.6 miles
  • Nanaimo Museum
    21 min drive - 14.5 miles

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    16 min drive

Restaurants

  • Thrifty Foods
    15 min walk
  • Tim Hortons
    16 min walk
  • McDonald's
    16 min walk
  • Starbucks
    15 min walk
  • Longwood Brew Pub
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Best Western Northgate Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Northgate Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Northgate Inn?

Check-out is at 11:00 AM.

Where is Best Western Northgate Inn located?

Situated in a shopping district, this hotel is within a 15-minute walk of Woodgrove Shopping Centre and Landmark Cinemas Nanaimo. Nanaimo North Town Centre and Galaxy Cinemas Nanaimo are also within 2 mi (3 km).

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Reviews

Best Western Northgate Inn Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 661 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was great. Staff very helpful. Room was excellent, clean. Enjoyed our stay very much. Would recommend
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location, clean, quiet room. Front desk staff friendly and attentive. Have stayed here many times.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Same menu for the breakfast. Front staff super friendly and always available to help. Housekeeping staff super friendly and ready to help
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room that was clean. Beds were good. Pull out couch was ok. Complimentary Breakfast was excellent.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Prempratap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, good breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and so helpful!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotels staff are super more than willing to go extra distance to make sure your stay is a memorable experience. Very well maintained property. This is our go to hotel in Nanaimo for several years.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
booked 3 rooms and everything was consistent. breakfast was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness
Great rooms, excellent staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and parking great. Staff helpful. Clean room
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean and new hotel, breakfast was good too, no pool but but a great hotel close to restaurants and the highway
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Robert A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, comfortable beds, good breakfast!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and clean room
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and our room is nice and clean.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great,the whole property was clean and well maintained
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really great and the room clean.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. The beds were uncomfortable and the room was overpriced for sure. But it wasn’t a bad stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms and friendly staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay, staff is very welcoming!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms breakfast a good start to travel day
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice, clean room, very good breakfast, cozy ambiance
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff was excellent. Nice to have pancakes and variety of bread inc white and gluten free, bacon/sausages/ham etc.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities
Quick check in and clean room. Very convenient location.
Stayed 1 night in Jan 2026