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Best Western Dorchester Hotel

Property class: 2.5

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Photo gallery for Best Western Dorchester Hotel

A marina with various boats docked, a calm water body, and a forested area in the background. - Best Western Dorchester Hotel (Nanaimo)
A modern hotel with a prominent sign, multiple windows, and a visible storefront. - Best Western Dorchester Hotel (Nanaimo)
A modern lobby with a sofa, armchair, and a coffee table. - Best Western Dorchester Hotel (Nanaimo)
A spacious dining area with wooden flooring, large windows, and chandeliers. - Best Western Dorchester Hotel (Nanaimo)
A bar area with a long counter, multiple seating options including a booth and high stools, and a variety of bottles on shelves. - Best Western Dorchester Hotel (Nanaimo)
Designer stores on site, a hair salon, and laundry facilities are just a few of the amenities provided at Best Western Dorchester Hotel. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and ocean views. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

1 King Bed, Non-Smoking, Harbor View, Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed

Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Suite-1 King Bed, Non-Smoking, Sofabed, Harbor View, Refrigerator, Wi-Fi

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

A hotel room with a large bed, two bedside tables with lamps, a window with sheer curtains, and a wall-mounted abstract painting.

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbor View

A hotel room with a large bed, a desk, a chair, a window with curtains, and a view of the outdoors.

Standard Room, 1 King Bed, Refrigerator, Harbor View

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, bedside tables, a desk with a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Room

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbor View

A hotel room with two beds, a desk, a chair, a TV, and a door.

Standard Room, 2 Double Beds, Refrigerator, Harbor View

8.6 out of 10
Excellent
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

A hotel room with a bed, a TV, a painting, and a window with curtains.

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

A hotel room with two beds, a nightstand, a lamp, a flat-screen TV, and a painting on the wall.

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

A hotel room with a large bed, a nightstand, a lamp, and a window with a view of trees.

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Downtown Nanaimo, a neighborhood in Nanaimo, Best Western Dorchester Hotel is in the entertainment district and near a boardwalk/promenade. Departure Bay Ferry Terminal and Duke Point Ferry Terminal are worth checking out if an activity is on the agenda. Ready for a night out? Consider The Port Theatre and Vancouver Island Conference Centre. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Nanaimo travel guide
Map
70 Church St, Nanaimo, BC, V9R5H4

What's nearby

  • A row of colorful historic buildings with distinct architectural styles, including arched windows and decorative brickwork.
    Old City Quarter
    7 min walk - 0.4 miles
  • Bastion
    3 min walk - 0.2 miles
  • Casino Nanaimo
    6 min walk - 0.3 miles
  • Nanaimo Museum
    6 min walk - 0.3 miles
  • Vancouver Island Conference Centre
    6 min walk - 0.3 miles

Getting around

  • Nanaimo, BC (YCD)
    13 min drive

Restaurants

  • Tim Hortons
    9 min walk
  • Starbucks
    7 min walk
  • Noodlebox
    7 min walk
  • Old City Station Pub
    2 min walk
  • Red’s Bakery
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Embers Wine & Charcuterie
  • The View Oceanside Grill
  • Top Notch Burgers

Things to do

  • Designer stores
  • Gym
  • Shopping
  • Wine tours

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (5,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults, and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Is Best Western Dorchester Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Best Western Dorchester Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Dorchester Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Dorchester Hotel located?

Located in Downtown Nanaimo, this hotel is steps from Bastion and 2.1 mi (3.3 km) from Departure Bay Ferry Terminal. Nanaimo Boat Basin and Nanaimo Art Gallery are just steps away.

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Reviews

Best Western Dorchester Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 486 out of 1006 reviews
Rating 8 - Good. 309 out of 1006 reviews
Rating 6 - Okay. 135 out of 1006 reviews
Rating 4 - Poor. 43 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was absolutely perfect for our little family break
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, quiet area, right on the waterfront, friendly, helpful staff, and comfortable, clean beds.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the harbour and within walking distance of restaurants. Room was clean and spacious.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and location
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the water. Quiet area. Hotel staff are exceptional,very helpful and friendly. Highly recommend staying there. It's our hotel of choice when we visit Nanaimo.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay! The staff were extremely accommodating.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is central, clean and the staff are amazing. The area is full of shops, restaurants, coffee shops and across from the harbour. The hotel has a restaurant attached and the food was delicious.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel with friendly, helpful staff & delicious restaurant attached - staff sometimes forgets to give you info regarding for 15% discount, restaurant will not ask
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean room and comfy bed. The restaurant downstairs "The View" was truly excellent.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, updated, view of the ocean right across the street, very convenient.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to central nanaimo and waterfront.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're always happy to stay at the Dorchester. The staff is very helpful and courteous. The rooms are clean and well maintained. The location is the best. Close to the harbour, restaurants, and beaches. Highly recommend!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really great location with a beautiful view of the harbour. Parking and check in was really easy.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This affordable hotel had the best location with a harbor view and near many restaurants. The building was older but very well maintained and clean. The sound proofing from the corridors could use some improvement. Close to Discovery Bay Ferry Terminal with complimentary parking and breakfast for a fee.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grace was wonderful! We had a couple extra needs which she took care of quickly. Whole staff was friendly. Our room was great! Would stay there again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to water front.nice big windows in room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, amazing meal at the wine bar (Embers) and laundry was added bonus
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views wish we had more time to enjoy the amenities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are comfortable, staff easy to deal with and friendly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely harbour view and wonderful scallops for dinner downstairs. Only issue was noisy heater/a/c
Stayed 1 night in Aug 2026