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Mercure Namur Hotel

Property class: 4.5
French cuisine awaits at La Carte du Roi, while the sportsbook and slot machines offer entertainment. The spa provides rejuvenating treatments for travelers.

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Photo gallery for Mercure Namur Hotel

A modern hotel room with a large bed, a sitting area, a desk, and a view of the city. - Mercure Namur Hotel (Namur)
A hotel with multiple buildings along a waterfront, featuring illuminated windows and a reflection in the water. - Mercure Namur Hotel (Namur)
A spa room with a wooden interior, a hot tub, and small candles. - Mercure Namur Hotel (Namur)
A person in a white towel standing in a steam room with a wooden floor and a blue glass door. - Mercure Namur Hotel (Namur)
A couple in a hot tub with wooden walls and a plant. - Mercure Namur Hotel (Namur)
Mercure Namur Hotel offers a comfortable retreat near the Castle of Namur. Enjoy massages, body treatments, and the arcade/game room, or relax with a drink at the bar. Multilingual staff assist with luggage storage for a smooth, hassle-free stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Room, 1 King Bed (Citadel View)

A hotel room with a large bed, a desk with a chair, a window with a view of trees, and a wall with a geometric pattern.

Classic Room, 1 King Bed (Citadel View)

8.6 out of 10
Excellent
(15 reviews)
  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds (Citadel View)

A hotel room with a large bed, a desk with a chair, a window with a view of trees, and a wall with a geometric pattern.

Classic Room, 2 Twin Beds (Citadel View)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, River View

A hotel room with a bed, a dining table with breakfast, a TV, and a view of a cityscape.

Classic Room, 2 Twin Beds, River View

9.6 out of 10
Exceptional
(10 reviews)
  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed, Terrace, River View

A hotel room with a large bed, a desk with a chair, a view of the city through a large window, and a modern design.

Privilege, Room, 1 King Bed, Terrace, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, River View

A hotel room with a large bed, bedside tables, a chair, and a painting on the wall.

Classic Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed, Bathtub

A hotel room with a large bed, a desk with a chair, a window with a view of trees, and a wall with a geometric pattern.

Privilege, Room, 1 Double Bed, Bathtub

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed, Bathtub, River View

A modern hotel room with a large bed, a bathtub, and a view of a castle through the window.

Junior Suite, 1 Double Bed, Bathtub, River View

  • River view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Bathtub, River View

A modern hotel room with a large bed, a desk, a flat-screen TV, a bathtub, and a large window.

Junior Suite, 1 King Bed, Bathtub, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Namur, Mercure Namur Hotel is in the city center and on the waterfront. Felicien Rops Museum and Belgian Beer Museum are cultural highlights, and some of the area's notable landmarks include Castle of Namur and Terra Nova. Don't miss out on a visit to Railbikes of the Molignee. Visit our Namur travel guide
Map
1, Avenue Baron de Moreau, Namur, 5000

What's nearby

  • A historic stone castle with a bridge, a river, and a cityscape in the background.
    Castle of Namur
    9 min walk - 0.5 miles
  • Grand Casino de Namur
    3 min walk - 0.2 miles
  • Terra Nova
    10 min walk - 0.6 miles
  • Felicien Rops Museum
    12 min walk - 0.7 miles
  • University of Namur
    17 min walk - 1.0 mile

Getting around

  • Jambes Station
    12 min walk
  • Charleroi (CRL-Brussels South Charleroi)
    36 min drive

Restaurants

  • Circus Casino Resort
    3 min walk
  • Le Panorama
    11 min walk
  • Le Fief de Namur
    10 min walk
  • Cavo
    9 min walk
  • Botanical By Alfonse
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Carte du Roi

Things to do

  • 240 slot machines
  • 8 gaming tables
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle tours
  • Casino (21,528 square feet of space)
  • Full-service spa
  • Gym
  • Sportsbook
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Computer station

Outdoors

  • On the waterfront
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1910
  • Double-glazed windows
  • Electric bike charging
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - November 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.79 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 15 per day
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Mercure Namur Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 15 per day. There is free parking nearby.

What time is check-in at Mercure Namur Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Namur Hotel?

Check-out is at noon. Late check-out is available for EUR 15 (subject to availability).

Where is Mercure Namur Hotel located?

Located in the heart of Namur, this luxury hotel is within a 15-minute walk of Castle of Namur, Felicien Rops Museum, and Terra Nova. University of Namur and Namur expo are also within 2 mi (3 km). Jambes Station is 12 minutes by foot and Jambes-East Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Namur Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 204 out of 304 reviews
Rating 8 - Good. 64 out of 304 reviews
Rating 6 - Okay. 22 out of 304 reviews
Rating 4 - Poor. 9 out of 304 reviews
Rating 2 - Terrible. 5 out of 304 reviews

Reviews

Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a car so a little difficult to find but once found parking was easy and the staff were very helpful. The restaurant was very good. Would recommend this hotel
Stayed 2 nights in May 2026
Verified review

8/10 Good

Miles W

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was nice, no complaints, and we had dinner in the restaurant which was excellent. The location of the hotel is right below famous Citadel. The only complaint I have is the parking. There is a parking lot and garage but it is on the other side of the casino which makes checking in and out a bit challenging. There is free parking at the hotel but because it is connected to the casino, all of the casino customers take it up. When we arrived at about 5pm, all the free spaces near the hotel were full and there were very few in the paid lot (25 Euros per night), but when we left in the morning, there was plenty of free parking. I think the free spaces near the hotel should be reserved for hotel guests. There is no handicapped parking at all, and I use a walker for long walks. Other than the parking, the hotel is very nice and I would recommend it.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Dayline

Liked: Cleanliness, property conditions & facilities
The location was excellent, and the rooms were exceptionally clean and well maintained. The staff was courteous and professional throughout my stay. I would like to extend special recognition to Emmanuel from security for his professional handling of a disgruntled guest. He demonstrated understanding, composure, and a high level of professionalism.
Piña colada and cappuccino excellent !
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth the stay

Overall a very nice stay. I wouldn’t consider this a 4.5 star hotel, but it was nice and comfortable, staff was friendly and room was functional and a decent size. River view room was nice, beautiful view.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grest place

Super room with big terrace.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Gabi

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony room was nice-great view of the river
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Welcomed by staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a weekend

What a great surprise both the hotel and the town turned out to be. The hotel is well situated and the staff friendly and the accommodations new and in great shape
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Rupa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful room with a terrace. Lovely views of the river and town.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Namur, this is the right hotel!

Very happy with amenities, location, staff, cleanliness and pretty much everything. The room was exceptional, really quiet and with an exceptional bed! We were able to fully recharge each night with a very good night’s sleep! We enjoyed the river view, the breakfast and also the fitness and wellness area!!!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Stephen

Liked: Staff & service, amenities, property conditions & facilities
Absolutely loved our overnight stay. Great check-in, delightful spacious modern rooms, stunning comfortable bed, fabulous walk in shower bathroom, delicious breakfast choices. Super location under citadel, on Meuse river bank, casino access easy for players. A delight.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Namur

Nice hotel next to the river with a good view from the room. The evening meal was very good & service was great.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is very super good. It has either a view to the river or to the citadel. Parking possibilities nearby.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

caron

Liked: Staff & service, amenities, property conditions & facilities
Very clean hotel. Attached to the casino. We asked at the front desk if we can turn in the AC. They did it for us and set the temp.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Canyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped for the F1 in Spa. Staff were mint! Were more than happy to call a taxi for us in the mornings as we couldn't communicate with the firm's. Nice area, facilities were mint. Very small gym. Dumbbells only go up to 14kg but there's a duel cable machine. Top notch.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at Mercure

What an amazing experience we had at Mercure Namur! Thanks to Vanessa at reception our stay kicked off with a big smile on our faces. She kindly took care of every request we made and was able to provide us with an upgrade based on our Gold membership. She also helped us with parking advice and information. What can I say she was a total angel! The hotel is very modern and I like the style. Everything is spotless clean. Minibar was free which was a nice touch. Hotel is located by the river and close to the Citadelle. You can hike up to the Castle and I fully recommend stopping by Le Panorama restaurant (it has the most amazing views and good prices).
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Convenient and comfortable. However, since I previously extended my reservation for another 2 nights in the same room, staff checked me out and then checked me in for new reservation at 6:30 am. This resulted in my television being turned on … and it woke me up at 6:30 am. Staff didn’t seem very apologetic about doing this. I would expect them to know that TVs get turned on when they check in guests. I wasn’t amused by this error since I wasn’t able to get back to sleep. Handing me a free drink card was insulting.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Kafkas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice up to date hotel by the river, has a fancy restaurant with average food quality, walkable to center of the town. Rooms are clean
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

FIONA

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel! Big rooms, great location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location. Walking distance to town. Casino at your door!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joe

Loved it
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Henrique

Liked: Cleanliness, property conditions & facilities
There’s a casino inside
Stayed 1 night in Mar 2026
Verified review

8/10 Good

luz

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic room overlooking the river, with views extending over 270 degrees as we were on the corner of the hotel on the 3rd floor. There was a minor problem checking in as the receptionist gave us a room with a street/trees view, but this was resolved by the senior receptionist who was extremely helpful. Breakfast was not worth the money (24 euros each) but the dinners were excellent. The meals were superb quality and the extras, including bread and gazpacho were appreciated. However, on the third night we weren't given these items but every other table seemed to get them. Overall, an excellent hotel with minor errors from some of the less experienced staff.
Stayed 3 nights in Jul 2026