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Lake Naivasha Resort

Property class: 2.5

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Photo gallery for Lake Naivasha Resort

A large outdoor swimming pool with multiple lanes, sun loungers, and umbrellas, surrounded by a building with a tiled roof. - Lake Naivasha Resort (Naivasha)
A top-down view of a hotel lobby with a central seating area, multiple tables, and decorative plants. - Lake Naivasha Resort (Naivasha)
A hotel room with a large bed, a desk with a kettle, two bottles of water, and a chair. - Lake Naivasha Resort (Naivasha)
A building with a central walkway leading to a large entrance, surrounded by well-maintained lawns and trees. - Lake Naivasha Resort (Naivasha)
A person setting up a table outdoors with a number sign, a flower, and various dining items. - Lake Naivasha Resort (Naivasha)
You can look forward to a terrace, a garden, and a playground at Lake Naivasha Resort. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or a manicure/pedicure. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like boat tours. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, 1 Queen Bed, Lake View

A hotel room with a bed, a desk with a chair, a television, and a large mirror.

Superior Double Room, 1 Queen Bed, Lake View

  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, Multiple Beds, Smoking

A hotel room with a bed, a seating area, a wall-mounted artwork of flowers, and a window with curtains.

Superior Twin Room, Multiple Beds, Smoking

  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Deluxe Double Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Multiple Beds

A hotel room with a bed, a seating area, a wall-mounted artwork of flowers, and a window with curtains.

Deluxe Twin Room, Multiple Beds

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Double deluxe

Minibar, in-room safe, desk, soundproofing

Double deluxe

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

View all photos for Double superior

Minibar, in-room safe, desk, soundproofing

Double superior

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Room DELUXE

  • Sleeps 10
  • Free WiFi

About the neighborhood

Naivasha is home to Lake Naivasha Resort. While the natural beauty of Crescent Island Widlife Sanctuary and Hell's Gate National Park - Elsa Gate can be enjoyed by anyone, those looking for an activity can check out Olkaria Natural Health Spa. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. Visit our Naivasha travel guide
View more Lodges in Naivasha
Map
Moi Southlake Road, off Mai Mahiu Road, Naivasha

What's nearby

  • A group of pelicans standing on a small island in a body of water, surrounded by trees and vegetation.
    Lake Naivasha
    4 min drive - 1.7 miles
  • A dirt road leading to a large, rocky hill with sparse vegetation.
    Hell's Gate National Park
    27 min drive - 12.3 miles
  • Kenya Wildlife Service Training Institute
    9 min drive - 5.5 miles
  • Hell's Gate National Park - Elsa Gate
    26 min drive - 12.0 miles
  • Olkaria Natural Health Spa
    38 min drive - 21.3 miles

Getting around

  • Nairobi (WIL-Wilson)
    124 min drive

Restaurants

  • Belle-Vue Restaurant
    16 min drive
  • Pyramid Restaurant
    7 min drive
  • Artcaffé
    12 min drive
  • Chomazone Grill
    6 min drive
  • Delamere Naivasha
    10 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 72 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • Mosquito nets
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are available for USD 128.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 128.0 per night
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Lake Naivasha Resort have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Lake Naivasha Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This lodge doesn't offer parking.

What time is check-in at Lake Naivasha Resort?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Lake Naivasha Resort?

Check-out is at 10:00 AM.

Where is Lake Naivasha Resort located?

Situated in Naivasha, this lodge is 0.2 mi (0.3 km) from Lake Naivasha and 1.9 mi (3.1 km) from Crescent Island Widlife Sanctuary. Naivasha District Hospital and Kenya Wildlife Service Training Institute are also within 6 mi (10 km).

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Reviews

Lake Naivasha Resort Reviews

7.2

Good

7.6

Cleanliness

7.8

Location

7.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 3 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

Reviews

Verified review

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
It was okay
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
The property has excellent facilities for conferencing!
Stayed 5 nights in Jun 2025
Verified review

2/10 Terrible

owen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
:Restaurant. Stay away from this resort!. Main concern is the restaurant, waiting time is more than one hour, food arrived cold. Stay away if you have food allergies, we tried to communicate with the staff but every time they were adding allergens, spices or garnishes to food, when we wanted it plain, from 6:25 to 10:00 and In the end my kids slept hungry, I was forced to give them some snacks, other hotels were far from this one. :RATS They’re mice 🐁 or rats by the reception and in the restaurant area. Transportation: The golf cart sometimes took more than 10 minutes to pick us from the our rooms as the restaurant is a distant walk away. Very bad staff management. Rooms:Our room had broken door slats, someone could see you sitting on toilet, shower head was also broken. Overall: Main thing about this hotel is lack of training for food allergens for people with dairy or any allergies which can be life threatening for anyone. We have EpiPens for our sons, yet no compensation was given. Rat’s infestation in and out of reception and near restaurant. Heavily catered for conferences but not tourism, please avoid!! Had a meeting with a manager to complain, there was a rat in the where we were sitting, showed them but they were not interested as if it was normal.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very enjoyable and memorable stay!

We have just had a great weekend at Lake Naivasha Resort. We stayed in a room rather than one of the "tents". The room was comfortable and clean, though rather "tired" - but at the price it was excellent value for that location. The water supply and the electricity did go off for awhile - but that is something we are used to in Kenya. But leaving aside those minor inconveniences, the beautiful Resort grounds, the excellent location on the lake, the helpful and friendly staff and the exciting things to do, made this a very enjoyable and memorable stay. The complimentary cooked breakfast was excellent - lots of it and to our liking. And throughout the day you can get food at the outside bar, as well as lunch at the restaurant. Evening meals are served in the restaurant from 7.30pm and the servings are very generous. The highlight of our stay was when we took a boat ride on the lake to a conservation area called Crescent Island (though it is actually a peninsula) where we were able to walk about with the wildlife and get up close to giraffes and zebra. There are no predators on the peninsula (except a few hyenas) so the animals are not really afraid. The impala and wildebeest were rather more shy, but we still got fairly close them as well. We also got very close to hippos on the boat ride to and from the peninsula. Overall, we strongly recommend the Lake Naivasha Resort as a reasonably priced place to stay in this beautiful location.
Verified review

4/10 Poor

GEORGE

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Meal service was below par. Not enough options, food kept running out. They only offer 1drink per person without refill, when requested for water, staff told us we have already received one juice. Did not offer water even at additional cost. Had to push staff to offer this (give us water). During meals, staff have to be requested for beverages multiple times before offering. Seems like they were understaffed. Lots of people who were doing multiple conferences, might need more staff to improve service. Other than poor staff service During meals, the rest of our stay was ok.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
I booked one night, 1 double room, 1 single room and paid through Expedia for Lake Naivasha Resort. When I arrived they said I had booked 2 single rooms and no meals so they charged me for what they said was the difference. When I saw the receipt I questioned it and said I need a refund! I had booked correctly and I had my paid receipt from Expedia. In the end I would have only owed for our meals. The difference between what they charged me and the cost of the meals should be refunded to me! Lake Naivasha Resort is now saying that Expedia didn't pay the Resort what I paid to Expedia but that Expedia deducted their commission so if I get a refund it will be less than expected! Expedia is a third party booking agent and is entitled to some form of payment which has nothing to do with what I paid for the rooms at Lake Naivasha Resort. The desk staff doesn't understand the wording on the receipts from online booking agents which adds to the problem. No one is available at early check out to resolve money issues! This is a newly renovated hotel yet the sink and toilet leaked so much it was dangerous to walk in the bathroom! Also in the morning they were not prepared for breakfast for early check outs so you do without or run late leaving. I suggest you NEVER stay at Lake Naivasha Resort - read other reviews about similar issues. I have stayed at Simba Lodge and Enashipai Resort and never had any of these issues.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities, room comfort

Very Good

Nice resort right on the lake. It is a huge conference center which I wasn't aware of. For kids there are pools and a nice playground. You can walk out to the dock and take a boat ride to see hippos. The rooms are nice and spacious. The spread at breakfast was varied and nice which was included in my room rate. I tend to prefer smaller, boutique hotels but this wasn't bad just large.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kenya Tour

Overall we enjoyed our 2-night stay. As seems to be usual in Kenya the staff are excellent. All very friendly and efficient. It's right on the lake with really nice gardens that go down to the water. In the evening a pod of hippos came ashore and we could observe them very closely from behind a wire fence. We also did a one hour boat ride. We just turned up and went with no need to pre-book. It was kes 2000 for the boat which I thought was ok. We saw lots of birds and hippos as well as giraffe, zebras and gazelles on Crescent Island (but only from the boat). The resort also has an excellent pool. My only issue was with the room but it wasn't totally the resort's fault. Firstly the wifi and phone reception were very poor in the room. I had to go outside to the block entrance to get a decent signal (but wifi very good in bar/restaurant etc). Secondly the room was a bit small and dark with no views. I mention this because the hotels.com website described the room as having a balcony and lake views. No it didn't. I asked at reception and they said they don't have ANY rooms with balconies and lake views. I don't know where the fault lies but I'm going to take this up with hotels.com
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Exceptionally attentive staff.
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Erika

Liked: Cleanliness, staff & service

Good choice for Visits to Crescent Island

The single reason I give this hotel any 5 stars at all is because of Mary, the front desk supervisor. Despite a series of mistakes from other staff, she made my family’s one-night stay enjoyable. She was exceptionally professional, efficient, and hospitable. Anyone who wants a convenient hotel to visit Crescent Island will find this a good option. The resort is steps from the water, but since the hippos come out at night, there is an electric fence so you can’t go sit by the Lake. However the boat tours are very close to the property, and our boat guide (Stephen) was excellent and ensured my son saw more hippos than we could count! This hotel will benefit if it upgrades its decor and rooms soon. It is clean and comfortable but very outdated. The food is overpriced for the quality, and provides very slow service. The TV in the room offered no channels and my son was very disappointed as we don’t have a TV at home. He loved the bike rental, but this costs extra money. The pool was very nice and clean but far too cold to enjoy and there is no jacuzzi. The resort grounds are well-kept and I had a good massage at the spa. Overall, this hotel is overpriced but still the best option if your goal for the visit is convenience for a boat ride at Lake Naivasha or Crescent Island. Hell’s Gate is 20 minutes south. Still in the future, unless they upgrade their service, food, and rooms, I would only stay one night.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Hesbon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing time at Lake Naivasha Resort. The staff were especially very friendly and helpful. The place was really lovely.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Bashir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake Naivasha Hotel

The staff are extremely friendly. The boat trip late afternoon coupled with the walk on Crescent Island wtere simply out of this world. Lovely. The hotel is beautifully located and the facilities were good. The chef went out of his way to cook me a superb vegetarian meal. The price was favourable compared with hotels of the same standard.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool is just awesome and very well kept gardens
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Nice place for vocation. I spend my time here and customer service was fantastic.
Stayed 3 nights in Apr 2015
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is not even open I was charged for a night even if there was no service At all. I had to find another hotel to stay and there was no intention of refund by the property. THIS IS A FRAUD.
Stayed 1 night in May 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルは増築中。

予約がフロントで確認できなかった。 また、ホテルが大規模工事中で、景観が悪い。事前の情報があれば、他のホテルを予約したと思う。
Verified review

4/10 Poor

Ron Wooten

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to lake but Construction on going.

When we arrived they did not have our rooms. We had to go to a sister hotel for one night. Turns out it was better than where we booked. Went back 2nd day and they took us to rooms beside huge construction site. Hotel is expanding. This is at least a year project. Food was ok. Shower was a joke. Bed was good. Place was clean. Monkeys were plenteous and were a bit to aggressive. One chased me twice and was not afraid of humans. Over all very bad choice.
Verified review

6/10 Okay

sabine

Disliked: Property conditions & facilities, room comfort

Hotel hatte schon bessere Zeiten gesehen

Neben der Hotelanlage war eine Baustelle. Essensauswahl im Hotel sehr spärlich
Verified review

6/10 Okay

Katrine

Disliked: Property conditions & facilities

Convenient - but restaurant could be better

Pleasant but worn resort. New construction ongoing. Best things were kind staff and pool for the kids. Could have done without construction starting early in the morning. The internet was erratic (at best) and the restaurant really could do better. With the new construction going on I think the resort will be very different from 2017.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel was just what we were looking for!

From the point of reservation, to check in and throughout, we were warmly received. The price was right and the property had all we needed. It was easy to find and right up to the water. The staff was so kind and available for all our needs. A boat ride to see the animals was quickly scheduled form the hotel's doc and everyone took care in explaining the natural beauty and culture to us. We'll definitely come again!
Verified review

6/10 Okay

Sam

良好な環境But大規模工事中

初回のアンケートで既述。 なお、トイレの明かりが2つとも点かなかった。 レセプションのスタッフの対応は良かったが、一部のスタッフに問題あり。工事中でやる気がないのなら、客を呼ばないで欲しい。 部屋の狭さはたいして気にならないが、せめて椅子を一つ置いて欲しい（机は無くてもよいが）。
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Margaret

Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Verified traveler

Stayed 3 nights in Mar 2021