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KAMENOI HOTEL Kusatsu Resort

2.5 star property
Travelers find natural rejuvenation at this mountain retreat where two hot springs offer relaxation and the scenic surroundings invite exploration

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Hot springs - KAMENOI HOTEL Kusatsu Resort (Kusatsu)
Hot springs - KAMENOI HOTEL Kusatsu Resort (Kusatsu)
Buffet - KAMENOI HOTEL Kusatsu Resort (Kusatsu)
Hot springs - KAMENOI HOTEL Kusatsu Resort (Kusatsu)
Breakfast and dinner served, local cuisine - KAMENOI HOTEL Kusatsu Resort (Kusatsu)
Kusatsu Onsen Hotel Resort, nestled in the mountains, offers a peaceful getaway with mineral hot springs. Guests can enjoy indoor or outdoor thermal waters, dine on Japanese cuisine, and browse on-site shops. The property provides WiFi and complimentary self-parking.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Housekeeping

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for [Non-Smoking] Japanese Room 7.5 Tatami without Bath

[Non-Smoking] Japanese Room 7.5 Tatami without Bath | In-room safe, free WiFi, bed sheets

[Non-Smoking] Japanese Room 7.5 Tatami without Bath

  • 29 sq m
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for [Non-Smoking] Japanese Room 10 Tatami without Bath

[Non-Smoking] Japanese Room 10 Tatami without Bath | In-room safe, free WiFi, bed sheets

[Non-Smoking] Japanese Room 10 Tatami without Bath

  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for [Non-Smoking] Japanese Room 10 Tatami

In-room safe, free WiFi, bed sheets

[Non-Smoking] Japanese Room 10 Tatami

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for [Non-Smoking] Japanese Room 10 Tatami + 8 Tatami without Bath

In-room safe, free WiFi, bed sheets

[Non-Smoking] Japanese Room 10 Tatami + 8 Tatami without Bath

  • Mountain view
  • 53 sq m
  • 1 bedroom
  • Sleeps 9
  • 9 Twin Futons
  • Free WiFi

View all photos for [Non-Smoking] Japanese-Western

In-room safe, free WiFi, bed sheets

[Non-Smoking] Japanese-Western

  • Mountain view
  • 71 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for [Non-Smoking] Twin room

[Non-Smoking] Twin room | In-room safe, free WiFi, bed sheets

[Non-Smoking] Twin room

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Without AC, No View] Twin Room With Private bathroom, Non Smoking

In-room safe, free WiFi, bed sheets

[Without AC, No View] Twin Room With Private bathroom, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Without AC, No View] Japanese Style Room (29sqm) Without Bathroom, Non Smoking

In-room safe, free WiFi, bed sheets

[Without AC, No View] Japanese Style Room (29sqm) Without Bathroom, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for [Without AC, No View] Japanese Style Room (32sqm) Without Bathroom, Non Smoking

In-room safe, free WiFi, bed sheets

[Without AC, No View] Japanese Style Room (32sqm) Without Bathroom, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for [Without AC, No View] Japanese Style Room (35sqm) With Private bathroom, Non Smoking

In-room safe, free WiFi, bed sheets

[Without AC, No View] Japanese Style Room (35sqm) With Private bathroom, Non Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for [Without AC, No View] Japanese Style Room (53sqm) Without Bathroom, Non Smoking

In-room safe, free WiFi, bed sheets

[Without AC, No View] Japanese Style Room (53sqm) Without Bathroom, Non Smoking

  • 53 sq m
  • 1 bedroom
  • Sleeps 9
  • 9 Twin Futons
  • Free WiFi

View all photos for [Without AC, No View] Japanese-Western Style Room With Private bathroom, Non Smoking

In-room safe, free WiFi, bed sheets

[Without AC, No View] Japanese-Western Style Room With Private bathroom, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for [Non-Smoking]Japanese Room 10 Tatami

Bathroom | Slippers, towels

[Non-Smoking]Japanese Room 10 Tatami

  • Sleeps 5
  • Free WiFi

View all photos for [Japanese-style Room 7.5 Tatami (no Bathroom)]

Bathroom | Slippers, towels

[Japanese-style Room 7.5 Tatami (no Bathroom)]

  • Sleeps 3
  • Free WiFi

View all photos for [Japanese-style Room 10 Tatami Mats (No Bathroom)]

Interior

[Japanese-style Room 10 Tatami Mats (No Bathroom)]

  • Sleeps 5
  • Free WiFi

View all photos for [Japanese-style Room (10 Tatami + 8 Tatami) (no Bathroom)]

Bathroom | Slippers, towels

[Japanese-style Room (10 Tatami + 8 Tatami) (no Bathroom)]

  • Sleeps 9
  • Free WiFi

View all photos for Japanese-Western Style Room

In-room safe, free WiFi, bed sheets

Japanese-Western Style Room

  • Sleeps 6
  • Free WiFi

View all photos for Twin Room

In-room safe, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Kusatsu, KAMENOI HOTEL Kusatsu Resort is in the mountains. Kusatsu Onsen Gate and Ohtakinoyu Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sainokawara Park and Yubatake. Kusatsu Onsen Ski Resort and Mount Kusatsu-Shirane are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our Kusatsu travel guide
Map
15-8, Kusatsu, Agatsuma-gun, Kusatsu, Gunma, 377-1711

What's nearby

  • KusatsuGunmaJapan_KusatsuTownOnsenMuseum_553248621586074533_2
    Kusatsu Town Onsen Museum
    9 min walk - 0.5 miles
  • Kusatsu Onsen Hotspring Yubatake Night View in Gunma Prefecture,Japan; Shutterstock ID 582430912; purchase_order: SF 06557000; job: ; client: ; other:
    Yubatake
    12 min walk - 0.6 miles
  • Sainokawara Park hot spring in Kusatsu onsen. Gunma,Japan.; Shutterstock ID 714212353; purchase_order: SF 06557000; job: ; client: ; other:
    Sainokawara Park
    12 min walk - 0.7 miles
  • Kusatsu Onsen Gate
    6 min walk - 0.4 miles
  • Ohtakinoyu Hot Springs
    12 min walk - 0.6 miles

Getting around

  • Naganohara-Kusatsuguchi Station
    22 min drive
  • Yudanaka Station
    42 min drive

Restaurants

  • 夢花
    9 min walk
  • ロドンの館
    10 min walk
  • 大信
    8 min walk
  • Lift Up Coffee Kusatsu
    8 min walk
  • 本家ちちや 高原ルート店
    8 min walk

About this property

KAMENOI HOTEL Kusatsu Resort

Ryokan near Yubatake
Located close to Kusatsu Onsen Gate and Ohtakinoyu Hot Springs, KAMENOI HOTEL Kusatsu Resort provides an indoor mineral hot spring (onsen), shopping on site, and a restaurant. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Guests can connect to free in-room WiFi.
Other perks at this ryokan include:
  • Free self parking
  • Japanese breakfast (surcharge), a free area shuttle, and hot springs on site
  • An electric car charging station, a vending machine, and luggage storage
Room features
All 103 rooms include comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Refrigerators, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee
  • A restaurant

Restaurants on site

  • 草津スカイテラスMINORI

Things to do

  • 2 indoor/outdoor hot springs
  • Shopping
  • Ski equipment rentals

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • Indoor hot spring
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Refrigerator

More

  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Renovations and closures

The property will be renovating from May 25 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the ryokan will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 群馬県指令吾保第000941-00000012

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ryokan Kusatsu Onsen Hotel Resort Kusatsu
Kusatsu Kusatsu Onsen Hotel Resort Ryokan
Ryokan Kusatsu Onsen Hotel Resort
Kusatsu Onsen Hotel Resort Kusatsu
Onsen Hotel Resort
Kusatsu Onsen
Onsen
Ryokan Kusatsu Onsen Kusatsu
Kusatsu Onsen Ryokan Kusatsu
Kusatsu Onsen Hotel Resort Ryokan
Kusatsu Onsen Hotel Resort Kusatsu
Kusatsu Onsen Hotel Resort Ryokan Kusatsu

Frequently asked questions

Is KAMENOI HOTEL Kusatsu Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at KAMENOI HOTEL Kusatsu Resort?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at KAMENOI HOTEL Kusatsu Resort?

Check-out is at 10:00 AM.

Where is KAMENOI HOTEL Kusatsu Resort located?

Situated in the mountains, this ryokan is within a 15-minute walk of Kusatsu Onsen Gate, Yubatake, and Sainokawara Park. Ohtakinoyu Hot Springs and Kusatsu Onsen Ski Resort are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

KAMENOI HOTEL Kusatsu Resort Reviews

7.6

Good

7.0

Cleanliness

7.0

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 76 out of 305 reviews
Rating 8 - Good. 129 out of 305 reviews
Rating 6 - Okay. 68 out of 305 reviews
Rating 4 - Poor. 23 out of 305 reviews
Rating 2 - Terrible. 9 out of 305 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Handy shuttle to town and bus station. Very good dinner and breakfast. Not much English but otherwise very helpful staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice and helpful
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Kai Tak

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is very old and the meals are mediocre . The staffs are very nice and very helpful. The atmosphere suits for those who like the vibe of age of poor Japan. The Onsen is good though the amenities inside the Onsen are poor.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were absolutely amazing. The hallway was very dingy not nice at all and the futon bed they put on the floor for me was horrible. Having said that, I have never slept on the floor so it was the first time for me. The resort Onsen was amazing.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Regina

Liked: Cleanliness, staff & service, room comfort
The hotel staff was friendly and speaks English. They also have partnership with 2 hotels so when you get there, they allow you to go to the other hotel's hot spring and you can go there in car or their shuttle bus. They have a shared complimentary hair and face care in their public onsen. The bad side is we got a bad wifi signal but the experience was nice.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the center of town. They also offer transportation. The staff was super sweet and helpful and the room comfortable. You do sleep on the floor if you get a traditional Japanese room, but it was not bad. The hot springs are not tattoo friendly.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Timothy

Disliked: Amenities, property conditions & facilities
The staff was friendly and helpful. The in room bathroom was in need of repair. The fact i needed to reserve breakfast a day in advance is absurd.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort but a bit older style and window is single pane so cold air still seeps thru the hobby and hallway area. Some of the ceiling and walls are cracking and stains. The resort has family friendly things to do like ping pong and arcade area. The hot spa was pretty good. Breakfast is a great experience. Overall, good experience.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Onsen. Require renovation. Limited local transportation to move around. Staff very helpful, Food quantity too much and quality need to be improved.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

DUONG

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Maria

Location is very good and staff are good and helpful
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Camille Ann

Liked: Cleanliness, staff & service, amenities
The hotel is an old facility but you see how much care they have put in. I think I was put in a smoking room so the smell lingers.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

KWOK ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdoor onsen wonderful, especially in snow. Beautiful yukata (robe) to choose from. Regular shuttle bus to Yubadake until evening to see the light up of hot spring area. Dinner and breakfast unexpectedly good, with shabu shabu.
Stayed 1 night in Jan 2023
Verified

8/10 Good

nakamura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but keep good maintenance. I have an request that need mantion men and women onsen entrance in English. Hopefully you consider it.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here. The resort is amazing. The room was a good size. The view was fantastic. Close to the Yubatake, Kusatsu Gate foot bath, restaurants, and markets. They have a free shuttle to the center of town, Yubatake. Also, a shuttle to the bus stop when you go back. Plus, the free big onsen is amazing. You can also use two other hotels' onsens, but Kusatsu Onsen Hotel Resort's is the biggest and nicest. They provide a yukata for use while you're there, which is nice if you want to take pictures outside in a yukata. The staff are all super friendly and nice. We loved this place.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Weimin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is too old, need improvement.
Stayed 2 nights in May 2023
Verified

4/10 Poor

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
Outdated and very disappointed. Need to spend some money to redo paint, hallways and most flooring. Also really needs a deep clean. Roof and higher parts of walls in room were dirty/dusty. Bathroom taps all leaked, including the toilet. Wifi didn’t work in our room, only reached the lobby and first floor.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Yuji

受付していただいた男性の口臭が気になりました。
Stayed 1 night in Apr 2026
Verified

8/10 Good

Yoshimasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に加湿器があればありがたかったです。それ以外は全て良かったです。フロントの方はとても愛想よく対応頂き助かりました。機会があれば是非利用したいです。ありがとうございました。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

KK

Liked: Cleanliness
清潔感もあり、食事も美味しく大満足な宿泊になりました。また機会があればぜひ利用したいです。
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Yoshiko

Disliked: Staff & service, property conditions & facilities
朝食も夕食も美味しいけど、変わり映えがしないから飽きる。夜のラーメンは月替わりなので日替わりにして欲しい。レセプションはホテルの顔なので、教育が必要。
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Kazuhiro

Liked: Staff & service
食事は、充実。設備は古いが、コスパは良い。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Etsuro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リーズナブルな料金で草津を満喫

建物はちょっと年数が経っているせいか、昭和の雰囲気を感じました。部屋の中や廊下などなど清潔感、部屋の中の設備・備品などは完璧です♪ 天然温泉♨️なので泉質は最高です♪ 源泉が違うのか、硫黄の香りは少な目です♪ また、温泉の質からカベなどには影響を感じられます♪ 浴室にあるトイレがしゃがみ式であったのにはびっくりしました‼️ スタッフ方々は皆さん笑顔が素敵でいろいろなお願いにも親切に対応して頂き、嬉しかったです♪♪ また、行きたく👍なります❗️ 　　草津良いところ一度はおいで〜 このホテルは建物は古いですが、食事は最高😃 料金もリーズナブルなので、皆さんにお勧め❗️ 間違い無し‼️
Stayed 1 night in Sep 2025
Verified

8/10 Good

naomi

Liked: Cleanliness, staff & service, property conditions & facilities
湯畑までの送迎バスや、色とりどりの浴衣があり、サービスは素晴らしかったです。 温泉の成分で、鍵付きの
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
湯畑まで巡回バスがあって、とても便利でした。食事もボリュームがあって美味しかったし、温泉も良かったです。 お部屋も綺麗でした。 スタッフも親切で満足です。
Stayed 1 night in Aug 2025