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Wasini All Suite Hotel

5.0 star property
Luxury hotel with a full-service spa and free breakfast

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Photo gallery for Wasini All Suite Hotel

Aerial view
Front of property - evening/night
In-room safe, rollaway beds, free WiFi
One Bedroom Suites | Living room | Flat-screen TV
Garden

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Kitchen
  • Breakfast included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

Twin Room | In-room safe, rollaway beds, free WiFi

Twin Room

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchen
Flat-screen TV
Rollaway/extra beds
Ceiling fan
Shower/tub combination
Free bottled water
  • 13 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for Two Bedroom Suites

Bathroom sink

Two Bedroom Suites

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchen
Flat-screen TV
Rollaway/extra beds
Ceiling fan
2 bedrooms
Shower/tub combination
  • 70 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for One Bedroom Suites

Flat-screen TV

One Bedroom Suites

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchen
Flat-screen TV
Rollaway/extra beds
Ceiling fan
Separate bedroom
Shower/tub combination
  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | In-room safe, rollaway beds, free WiFi

Executive Suite

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchen
Flat-screen TV
Rollaway/extra beds
Ceiling fan
Shower/tub combination
Free bottled water
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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Balcony view

Kamake Gardens Upper Hill

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
Kamake Gardens Upper Hill

About the neighborhood

Map
Church Road, Westlands, Nairobi, NAI, 00200

What's nearby

  • Sarit Centre - 20 min walk - 1.1 miles
  • Westgate Shopping Mall - 2 min drive - 1.2 miles
  • Arboretum - 3 min drive - 1.9 miles
  • Yaya Centre - 6 min drive - 2.5 miles
  • United Nations Office at Nairobi - 8 min drive - 3.7 miles

Getting around

  • Nairobi Station - 23 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 24 min drive

Restaurants

  • ‪Barista & Co Specialty Coffee Roasters - ‬6 min drive
  • ‪Art Caffe - ‬5 min walk
  • ‪Njugunas - ‬14 min walk
  • ‪The Phoenician - ‬4 min drive
  • ‪Java Waiyaki - ‬7 min walk

About this property

Wasini All Suite Hotel

Luxury family-friendly hotel near Sarit Centre
Located close to Arboretum and Kenya National Theatre, Wasini All Suite Hotel provides a free breakfast buffet, an airport shuttle, and a poolside bar. Indulge in a facial, a body treatment, and a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a terrace.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Limo/town car service, a safari, and express check-out
  • Express check-in, meeting rooms, and luggage storage
Room features
All guestrooms at Wasini All Suite Hotel feature perks such as laptop-compatible safes, as well as amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Kitchens, rollaway/extra beds, and ceiling fans

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Safari
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room kitchen
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Kitchen
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Express check-in available
Minimum check-in age: 18

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available

Important information

Optional extras

  • Airport shuttle fee: USD 30.00 per vehicle (one way)
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Wasini
Wasini All Suite
Wasini All Suite Hotel
Wasini All Suite Hotel Nairobi
Wasini All Suite Nairobi
Wasini Hotel
Wasini Luxury Homes Hotel Nairobi
Wasini All Suite Hotel Hotel
Wasini All Suite Hotel Nairobi
Wasini All Suite Hotel Hotel Nairobi

Frequently asked questions

Does Wasini All Suite Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Wasini All Suite Hotel pet-friendly?

Yes, pets are allowed at this property. A fee applies.

How much is parking at Wasini All Suite Hotel?

Self parking is free at this property.

What time is check-in at Wasini All Suite Hotel?

Check-in end time: anytime.

Does Wasini All Suite Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 30.00 per vehicle applies.

Where is Wasini All Suite Hotel located?

This family-friendly Nairobi hotel is located in a shopping district, within 3 mi (5 km) of Sarit Centre, Arboretum and Kenya National Theatre.

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Wasini All Suite Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 4 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 4 out of 25 reviews
Rating 2 - Terrible. 4 out of 25 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel closed refund my money

the hotel is closed - refund my money
Stayed 2 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

Service needs improvement

Lacking basic amenities like business centre.. Service was slow and poor, breakfast was limited in quantity and not delicious
Stayed 3 nights in Mar 2018
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Mr. D, Charleston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the worst place to stay.

I had one of the most horrible hotel stay at Wasini suites and hotel. The first night they quoted a rate for additional persons from what was already given . Then we go to the room the shower leaked and left puddle of water on the floor. And then we go in the second room no sheets were on the bed. We had three beds came back one of the beds were removed without telling us why. The next room we moved to the toilet didn't flush correctly. On top of that they didn't clean the room there either. I spoke to the supervisor she argued that the room was cleaned. I requested to speak to a manager two days prior to me checking out , I was given stories that they were in a meeting. So as for a management team I would at least train my personnel how to correct conflicts without not showing any empathy. In stead of telling the customer what great rates they got. But never try to resolve the customers complaint. So I was very surpise at the lack of professionalism. I would never recommend anyone to stay there.
Stayed 5 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

It's not the same Wasini I stayed at in the pst

The hotel staff are great, warm and cheerful. Unfortunately that the best compliment I can pay to wasini. I have stayed at the hotel at different times over the past couple of years. Regrettably things have changed, and for the worse. I didn't have hot water for the four days I was there. I complained every day and I was assured each time that it had been repaired. Yet the hot water lasted for less than four minutes each morning when I was taking my shower. During a season of cold climate in Kenya I was having my bath with cold water literally. The mosquito netting was too small for the bed. I complained. It was replaced. The footmat in the bathroom is torn in many places. It showed that supervisors don't check on what the clients are served. No decent hotel would allow the staff to place torn foot mats in the bathroom. They are torn in several places so quite obvious. The towels are ex white and looked brown even though they are originally white. They are all getting in several parts. The worse was the attack of mosquitoes every day. Even though someone came to spray the room in the evening every day, by 5am the next day, I could no longer sleep. I had a horrible four days this time: no sleep, dirty towels and footmat, poor quality breakfast. I used to boast about wasini and referred my friends to it. I am not trying to bring the hotel down. I am using this medium to draw the attention of the management that they risk losing most of their clients.
Stayed 4 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

G, Nairobi

Disliked: Property conditions & facilities, room comfort

Nothing Works

No Hot water, No working Telephone, Couldnt reach reception, Slow Service , TV Doesnt Work, Cold Food...need I say more? How did they get a five star rating
Stayed 1 night in May 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

philip

Liked: Cleanliness, staff & service, room comfort

Could improve but overall very nice.

Overall quite enjoyable. Staff were very friendly, rooms are huge and well equipped. You could stay here and self cater really as there are good kitchens in the rooms. Tv was a bit dated, jacuzzi bath in bathroom was a nice touch but sadly didn't work, reported but not fixed. Swimming pool wa a nice size but unfortunately was closed for my entire stay as it was being cleaned, guess I was a bit unlucky.
This review was submitted before 2018 and has not been verified.

8/10 Good

J+M, Baden Württemberg

Liked: Cleanliness, staff & service, room comfort

Angenehmes Stadthotel

Angenehmer 2,5 wöchiger Aufenthalt in einem sehr guten Hotel. Es gab lediglich kleine Schwachstellen im Bereich des Renovierungszustands der Decken (Putz im Bad und Küche ging an manchen Stellen ab), wie in Kenia leider üblich die Dauer von Essensbestellungen trotz nur 5 Gästen im Restaurant mit teilweise 1,5 Stunden und des alten Teppichs im Wohnraum unseres Apartments. Das Apartment war insgesamt geräumig, das Essen (Frühstück mit für die Hotelgröße angemessen großer Auswahl) und das Abendessen im Restaurant hat uns immer sehr gut geschmeckt. Das Hotel hat eine angenehme Größe und ruhige stadtnahe Lage.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Trond

Disliked: Cleanliness

Ok, men endel mangler

Wasini var et helt ok sted å bo men standard og service kunne vært en del bedre. Første dag jeg sjekket inn ble jeg tildelt et rom som var veldig slitt og møkkete. Klagde og fikk et rom som var klart bedre. Merkelig at de ikke ga meg det beste rommet med en gang da hotellet uansett var nesten uten gjester.. Hotellet bærer preg av å være bygd for mange år siden uten å ha bli oppgradert men hadde et trivelig basseng- og restaurant område. Meget god sikkerhet med vakter og port. Spiste på restauranten noen ganger, det tok særdeles lang tid å få maten - bortimot 1,5 time ! til tross for at vi var de eneste gjestene der.... men maten var faktisk bra. Service var varierende med hvilken servitør som var på jobb, en av servitørene var nærmest umulig å få oppmerksomhet ifra til tross for at vi var det eneste gjestene - helt uforståelig......! Men bra service i resepsjonen hvor det hele tiden var 2-4 personer hele dagen. Veldig bra beliggenhet i Nairobi med kort avstand til Wetlands mange barer, restauranter og shopping-muligheter. Hotellet er nok mer en 2 stjerner enn 4-5 som de oppgir selv, men grunnet beliggenhet gir jeg 3* ...:-) Veldig rart at de hotell ansatte er opplært til å yte bedre service hele tiden slik at gjestene velger å komme tilbake......
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a wonderful stay at Wasini.

The staff was incredible, and always were there whenever I needed something. Great location, everywhere I needed to go was not far away. I definitely recommend this hotel, and will surely stay during my next visit. Thanks Wasini staff for making me feel at home.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Corey, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff and hotel design are fantastic.

Stayed for 4 days and developed good relationships with staff. Left to another country for 3 days and decided to come back to Wasini. Brilliant enough to quickly return.
This review was submitted before 2018 and has not been verified.

8/10 Good

Funmi, Addis Ababa

Liked: Cleanliness, staff & service, room comfort

Nice ambiance, secluded and in nice area

While the hotel had a good ambiance, getting luggage to reception was a problem, steps and no ramp and small dingy like reception. Suites were nice but problem with heater and no hot water so hotel moved us to the presidential suite the next day after a series of complaints and failed attempt to fix the problem. Breakfast was ordinary, but with feedback, hotel improved and provided variety of fruits, breads etc. Staff were nice and welcoming and the hotel is very close to bars, malls and other places of interest. It was all in all a pleasant experience.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

おおむね満足

おおむね満足の設備。Wi-Fiはつながったり切れたりする。何か問題があってもスタッフは親身に解決してくれようとする。周りの治安が悪そうで、散策する気になれないのが残念。ただそれはこのホテルのせいというよりナイロビ全体がそうなのだが。心配した蚊はいなかった。
This review was submitted before 2018 and has not been verified.

8/10 Good

James, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place in Nairobi

The suites are more like apartments. Mine was a massive two bedroom suite with full kitchen, two big bedrooms and large lounge. The hotel was clean and I enjoyed staying there. The outdoor restaurant bar could be a bit chilly in mid-winter and I hadn't packed a warm jumper, but that was my fault, not theirs. I will definitely stay again.
This review was submitted before 2018 and has not been verified.

8/10 Good

John, Philadelphia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wasini Hoteli mzuri sana

very helpful and friendly staff; good support for guest of mine who arrived; able to work after checking out. Good all around.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Thierry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scandaleux

Hotel a l'abandon d'une saleté innacceptable, aucun service. Ne mérite pas plus de 2 étoiles. La baignoire recouverte de crasse noire. Pratiquement pas d'eau chaude.
This review was submitted before 2018 and has not been verified.

6/10 Okay

René Lundqvist, Jyderup

Liked: Cleanliness, property conditions & facilities, room comfort

Godt .

Det er et godt og hyggeligt sted , vil klart komme igen , det eneste minus er at hotellet har dyr som larmer hele natten.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Average hotel in the heart of the city

The room was shabby with mosquitoes. A climb up the stairs to the third floor. Reception shabby. Close to a lot of good restaurants and room is spacious. The toilets are reasonable but the shower is old and not great. Room service is average but they have a decent restaurant and an an okay pool. This review is such a bore that Expedia should revisit the format.
This review was submitted before 2018 and has not been verified.

6/10 Okay

EJ, US

Some major problems, but overall a decent stay

Although very apologetic, there were a number of big mistakes that happened during my stay, which cost it a full star in my review. A taxi was very late arriving. I ordered food one night and after a long wait, the wrong meal came. The next night, my food never came and the kitchen closed with no food options available anywhere nearby. I checked out early just to eat at the airport. The TV channels were via satellite and it rained during my stay, making it impossible to watch any channels even when it rained a bit. I also didn't realise how sheer the curtains were until I went out at night and noticed that I could see the silhouettes of other guests. I would make those heavier or darker. Everything else (the bed, shower, bath tub, kitchen, gym) were good enough to not demonise the entire stay. I would think twice before booking it again.
This review was submitted before 2018 and has not been verified.

8/10 Good

Kristoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

i recommend it

Very big and Nice room, Clean. I had to call to get them to fix broken lightbulbs and waterheater for tea. But it was good service. Beutiful hotell and Close to town. Pool was very Cold. Nice resturant and breakfast. Wifi worked okay.
This review was submitted before 2018 and has not been verified.

8/10 Good

Sharma Family, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable, friendly staff

We stayed here for a business trip and it was a very pleasant experience. The accomodation is very comfortable, spacious and ideal location for nearby Westlands. We felt very safe, and the staff are very friendly and accomodating. The place is very safe & secure. The breakfast was very good. In addition, we had a few business meetings and the location and accomodation very ideal to hold meetings here. Overall, very pleasant stay. Would thoroughly recommend this hotel to anyone.
This review was submitted before 2018 and has not been verified.

8/10 Good

Phoebe, Boston

Liked: Cleanliness, staff & service, property conditions & facilities

good option for business or leisure

Stayed at Wasini twice. It really feels like a resort oasis in the city. The large palm trees, mural pool and open air restaurant create a relaxing soothing atmosphere. The restaurant has a decent food selection. You have to pay at the end of your meal which makes it inconvenient to constantly carry cash to every meal. The pool is the focal point and I have observed it being cleaned every evening I was there. My friend used the sauna and enjoyed it although he preferred to use the steam room but it was not in service. The rooms we stayed were clean and spacious. The kitchen was equipped with cooking utensils.The bed was comfortable to sleep in and the closets have plenty of storage space. Only drawback is the hot water runs out quickly when you try to fill the jacuzzi. We stayed on the 4th and 5th floors which we found tiring to climb so you may want to stress that you need a room on the lower floors. The front desk is available 24 hrs. Check out is at 10 am regardless of the check out time provided on the website you booked. The 2nd room we stayed in had a jacuzzi that leaked water when it was drained and the phone was not working. The hotel maintenance came to our room shortly after. Overall I would recommend Wasini. The rooms are clean, there is a restaurant on site that covers all meal times and they provide a shuttle to and from the airport which makes it a convenient place to stay.
This review was submitted before 2018 and has not been verified.

4/10 Poor

ALBERTO, Italia

Disliked: Property conditions & facilities, room comfort

Not 5 stars hotel!!!

Not a 5 stars hotel. For me 3 stars are too much
This review was submitted before 2018 and has not been verified.

8/10 Good

Ford, Scottsdale, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overview

The hotel staff are very nice and presentable. They are willing to do whatever necessary to make the stay as comfortable as possible.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I was impressed by this hotel. It was a large suite with kitchen, living room, spacious bathroom, and two bedroom. I was only there two nights, but would recommend it for a longer stay also.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - no complaints. Great staff, HUGE rooms, convenient location. One doesn't really walk around Nairobi so unlike competitors right in Westlands, you would need a taxi to get to shops/restaurants, but on the other hand, there is a full kitchen so if you want to self-cater, you can quite easily.