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Trademark Hotel

4.0 star property
Family-friendly Nairobi hotel connected to a shopping center, steps from Village Market

Choose dates to view prices

Photo gallery for Trademark Hotel

Outdoor pool, open 6:00 AM to 6:00 PM, free cabanas, pool umbrellas
Reception
Couples treatment rooms, body treatments, hot stone massages
Interior detail
Hallway
Located near Village Market and Karura Forest, Trademark Hotel offers a refreshing retreat with reflexology treatments at Kaya spa and a relaxing rooftop terrace. Guests connect with in-room WiFi, enjoy cuisine at Harvest restaurant, and benefit from the notably helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Trademark Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Trademark Twin Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Fan
Separate bedroom
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Trademark King Room

1 bedroom, in-room safe, desk, laptop workspace

Trademark King Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Fan
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace King Room

Terrace/patio

Terrace King Room

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Suite Room

1 bedroom, in-room safe, desk, laptop workspace

Trademark Suite Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Fan
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark King City View Room

1 bedroom, in-room safe, desk, laptop workspace

Trademark King City View Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Fan
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin, City View Room

1 bedroom, in-room safe, desk, laptop workspace

Trademark Twin, City View Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Fan
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621

What's nearby

  • Village Market - 1 min walk - 0.0 miles
  • United Nations Office at Nairobi - 13 min walk - 0.7 miles
  • Karura Forest - 3 min drive - 1.0 mile
  • Two Rivers Mall - 3 min drive - 1.6 miles
  • Kenyatta International Convention Centre - 10 min drive - 5.5 miles

Getting around

  • Syokimau Station - 46 min drive
  • Nairobi (WIL-Wilson) - 35 min drive

Restaurants

  • ‪Hero Bar - ‬1 min walk
  • ‪Harvest - ‬2 min walk
  • ‪Karel T Lounge - ‬2 min walk
  • ‪Cj's Village Market - ‬3 min walk
  • ‪Artcaffe - ‬3 min walk

About this property

Trademark Hotel

Upscale family-friendly hotel near Village Market
Located close to United Nations Office at Nairobi and Karura Forest, Trademark Hotel provides a bowling alley, a rooftop terrace, and an art gallery on site. Treat yourself to a massage, a body treatment, or reflexology at Kaya, the onsite spa. Be sure to enjoy a meal at Harvest, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and airport drop-off service (surcharge)
  • An electric car charging station, express check-out, and a children's club (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 216 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers
  • 43-inch flat-screen TVs with premium channels
  • Childcare services, coffee/tea makers, and fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 25 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Harvest

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Bowling alley
  • Children's club
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping mall

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's games
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,750 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 13 for children
  • Airport shuttle fee: USD 60 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

Does Trademark Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–6:00 PM.

Is Trademark Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Trademark Hotel?

Self parking is free at this property.

What time is check-in at Trademark Hotel?

Check-in start time: noon; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Trademark Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Trademark Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 60 per vehicle applies.

Where is Trademark Hotel located?

This family-friendly Nairobi hotel is located in a shopping district, within a 15-minute walk of Village Market and United Nations Office at Nairobi. Karura Forest and Uhuru Park are also within 6 mi (10 km).

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Reviews

Trademark Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 193 out of 301 reviews
Rating 8 - Good. 73 out of 301 reviews
Rating 6 - Okay. 17 out of 301 reviews
Rating 4 - Poor. 10 out of 301 reviews
Rating 2 - Terrible. 8 out of 301 reviews

Reviews

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located inside the village market.
Stayed 3 nights in Oct 2025

10/10 Excellent

mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 3 nights in Jan 2025

8/10 Good

Manisha

Liked: Cleanliness
Na
Stayed 3 nights in Sep 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and charming personnel, great breakfast and top notch gym
Stayed 1 night in Mar 2025

10/10 Excellent

Parin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provide exceptional services. Right from check in to everyday interactions. Hotel room and bed was very comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need in one place - great experienc

The hotel is in situated in the Village market - shopping mall and many restaurants. Great faclitilities, great breakfast, comfy beds, friendly staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely happy with the hotel and the staff. We were treated so kindly at check-in by Ms. Esther and helped by everyone else with all kinds of questions and needs we have. The location can't be beat. So convenient to stay at the mall, especially if you have children. Just spend the extra money and stay here, you will not regret it.
Stayed 2 nights in Mar 2025

8/10 Good

Mussie Delelegn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quietness, cleanliness and dinning facilities within the surrounding/compound.
Stayed 3 nights in Apr 2024

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort

Finally found some quiet

There was lots of construction noise and conference noise so I requested to be moved to a quieter area. Was pleased when they upgraded me to a suite on the 8th floor that was much more quiet. I was able to relax, work, and get myself ready for a work trip. Breakfast at Harvest is always great, love Pasta Republic and Hero for dinner. Will be back
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Mar 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Attached to Village Market Mall
Stayed 1 night in May 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option in the area! Everyone is so kind and welcoming. There is a wonderful restaurant and bar in the hotel as well as a gorgeous rooftop pool.
Stayed 1 night in Aug 2023

10/10 Excellent

JACQUELYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience for shopping
Stayed 8 nights in Jan 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything that we like
Stayed 24 nights in Feb 2024

10/10 Excellent

Ramiz

Liked: Property conditions & facilities
Great propwrty
Stayed 3 nights in May 2024

6/10 Okay

Moustapha

Liked: Cleanliness, staff & service
Very poor breakfast nothing
Stayed 2 nights in May 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed the breakfast buffet and friendliness of staff. However, the rooms were very bare without decorations and ambiance.
Stayed 5 nights in Jun 2023

10/10 Excellent

Simardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great Marriott property attached to a very well maintained shopping mall with tons of dining options. We were told nairobi is otherwise unsafe for tourists so it was great to have the option of the mall next door to help stretch our legs after the long flight. Staff was all great and rooms clean and modern!
Stayed 1 night in Aug 2023

10/10 Excellent

Daruosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience
Stayed 8 nights in Apr 2024

8/10 Good

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property inside a mall. Safe. Gym is too far inside the mall. The rooms are relatively small.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is outstanding and the staff is very professional. The location adjoining the Village Market provides great dining options and a safe place to kill time. The only downside of this hotel is location to other areas of Nairobi can be difficult with heavy traffic. For me, it’s a perfect place and location for what I am doing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 2 nights in Mar 2024

10/10 Excellent

Hongjae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

SHARON CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities
The personnel were calm, courteous, helpful, caring and competent at their jobs. We felt completely safe and thoroughly enjoyed our stay. Everything we needed was right there. The staff made us feel so comfortable. The food at the Harvest Restaurant was excellent as well as BangBang. Shopping was marvelous. Nowhere else in the world did we find people who were soft in speech and never shouting. Definitely would stay here again. We used the laundry service twice and all perfect.

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