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The Zehneria Hotel

3.5 star property

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Photo gallery for The Zehneria Hotel

Outdoor pool - The Zehneria Hotel (Nairobi)
Interior entrance - The Zehneria Hotel (Nairobi)
Serves lunch and dinner - The Zehneria Hotel (Nairobi)
Daily buffet breakfast for a fee - The Zehneria Hotel (Nairobi)
Front of property - The Zehneria Hotel (Nairobi)
You can look forward to an airport shuttle, a poolside bar, and a free daily manager's reception at The Zehneria Hotel . Treat yourself to a massage at Revive Pool, Gym and Spa, the onsite spa. The on-site international cuisine restaurant, Seasons Restaurant & Bar, offers breakfast, lunch, dinner, and a poolside location. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Superior Double or Twin Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Club Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Luxury Suite

Luxury Suite | In-room safe, laptop workspace, soundproofing, iron/ironing board

Luxury Suite

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Club Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Superior Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Highridge neighborhood, The Zehneria Hotel is connected to a shopping center. The area's natural beauty can be seen at Nairobi National Park and Karura Forest, while Oshwal Religious Centre and Kenya National Theatre are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Nairobi City Stadium or Nyayo National Stadium. Visit our Nairobi travel guide
Map
10 Karuna Road, Near Sarit Centre,, Nairobi

What's nearby

  • University of Nairobi
    University of Nairobi
    3 min drive - 1.9 miles
  • Sarit Centre
    2 min walk - 0.1 miles
  • Westgate Shopping Mall
    7 min walk - 0.4 miles
  • Nairobi Education Centre - Animal Orphanage
    7 min walk - 0.4 miles
  • Oshwal Religious Centre
    10 min walk - 0.6 miles

Getting around

  • Syokimau Station
    32 min drive
  • Nairobi (WIL-Wilson)
    22 min drive

Restaurants

  • Barista & Co. Specialty Coffee (Sarit)
    5 min walk
  • Spring Valley Café
    7 min walk
  • Artcaffe
    7 min walk
  • Mam Mam Vietnamese
    9 min walk
  • Roco Mamas
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KES 15 for adults and KES 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • NBO BAR & LOUNGE
  • Seasons Restaurant & Bar

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Full-service spa

  • Deep-tissue massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 15 for adults and KES 10 for children
  • Airport shuttle fee: KES 30.00 per person (one way)
  • Airport shuttle fee per child: KES 30 (one-way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does The Zehneria Hotel have a pool?

Yes, this property has an outdoor pool.

Is The Zehneria Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Zehneria Hotel ?

Check-in start time: noon; Check-in end time: 4:00 AM. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Zehneria Hotel ?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does The Zehneria Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 30.00 per person applies.

Where is The Zehneria Hotel located?

Located in Highridge, this spa hotel is within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. Oshwal Religious Centre and UNHCR Kenya are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Zehneria Hotel Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

8.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 37 out of 118 reviews
Rating 8 - Good. 47 out of 118 reviews
Rating 6 - Okay. 19 out of 118 reviews
Rating 4 - Poor. 10 out of 118 reviews
Rating 2 - Terrible. 5 out of 118 reviews

Reviews

Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice reception, Clean room, excellent staff, outdoor pool well maintained, restaurant excellent.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

FRANCISCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were clean, staff were nice and were business friendly and ber was cozy too
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities
Very friendly staff.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Mercy

Disliked: Amenities
The staff were friendly and it's closer to the shopping mall
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here one night when arrived in Kenya. Brilliant staff and great facilities. Liked it so much so we have booked to stay on way back too
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

analikuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's professionalism, politeness, timeliness and courtesy made it an exceptional stay. The hotel food was good and the rooms were so clean
Stayed 10 nights in Oct 2024
Verified

8/10 Good

Ashish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very near to shopping & eating places.Its centrally located
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Gerhard Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was in a good Location in the business district and in a walking distance from the City Center. The staff ist nice and helpful. The Buffet breakfast was very good with many choices.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very close to neighborhoods with restaurants, bars, and entertainment, and the staff was very friendly and welcoming. The accommodations were not fancy, but very comfortable and met all of our needs. For the price, I think this hotel is a good value and we enjoyed our stay.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was perfect comapred to the price i got, the room had a small water problem but they fixed it as soon as i informed them, also the shower didnt had cold water only hot water was working which was funny but not a big problem, but the most important thing is that the manager was a very nice man and the staff were so helpfull more than you can ever imagine, i extended my stay there for a couple of days without any problems, i stayed more than 10 days in total and they made me feel at home, in general for me it was a perfect place to stay ofc compared to its price, PS : i want to thank especially Dennis the janitor working there he is such a nice young man
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness
The staffs were very polite, especially Miss Gillian. The place was very nice and had serene environment.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

EUNICE

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is just perfect.👍👍👍👍
Stayed 4 nights in May 2025
Verified

10/10 Excellent

KABAALU

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was an amazing one from an amazing reception by Mr Eliud and the entire team not forgetting Mr Wycliffe from the restaurant department and his entire crew. I enjoyed the place and the other reason why the Zehneria stands out is it location being close to most of the places you would wish to visit around Nairobi
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible experience at Zehneria Hotel. The service was outstanding, thanks to the superb receptionists and the truly one-of-a-kind general manager, Mr. David Mwaniki. Everything about the hotel is just awesome — a must-visit!
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Lawrencia

NA
Stayed 1 night in Nov 2025
Verified

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central in Westlands
Stayed 8 nights in May 2025
Verified

4/10 Poor

Gyooeun

Disliked: Cleanliness, amenities, property conditions & facilities
The Wi-Fi was completely out, and I asked for help for eight hours. Since I work in the IT department, I suggested we reboot the machine. However, they kept saying they’d send staff to figure it out, but no one showed up.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Timothy

Disliked: Amenities, property conditions & facilities
Terrible customer service
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Svante

Liked: Cleanliness, staff & service, amenities
Vänlig och trevlig personal och funktionellt boende. Slitet badrum men bra gym och trevlig restaurang. Prisvärt!
Stayed 1 night in May 2026
Verified

6/10 Okay

Azumi

Liked: Cleanliness
Disliked: Property conditions & facilities
Sarit センターショッピングモールの駐車場の目の前で、便利な場所でした。2月終わりは朝晩に土砂降りの雨で、ホテルのレストランはブッフェ形式の食事がとれたので便利でした。でも、廊下の声、水の流れる音、窓の外の音がうるさくて耳栓が必要でした。タオルがボロボロで、シャワーが冷たく、残念でした。部屋は広くてベッドは快適でした。でも、部屋が暗かったです。
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Svante

Liked: Cleanliness
Trevlig personal vid receptionen. Blev uppgraderad till ett rymligt rum eller liten svit. Badrummet lite slitet. Riklig frukost och trevlig liten pool. Restaurangpersonal var oftast ok men ouppmärksam när man samtidigt hanterade en konferens. För priset jag betalade helt ok!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Tore

Liked: Cleanliness, staff & service, amenities
Bra familjerum, väldigt hjälpsam personal särskillt städaren tror hans namn var Filip. Vi utökade vår vistelse med några dagar. Hotellet ligger i ett bra område nära en stor Mall som finns alla möjliga affärer.
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

Markus

Liked: Cleanliness, staff & service
Disliked: Amenities
Very kind and supportive staff. Problems with internet connection.
Stayed 3 nights in Jun 2022
Verified

8/10 Good

SEOKJE

Liked: Cleanliness, staff & service, amenities
cozy and not bad.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,comfortable environment and good food.
Stayed 5 nights in May 2022