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The Smith Hotel

3.0 star property

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Photo gallery for The Smith Hotel

Superior Room | Desk, laptop workspace, iron/ironing board, free WiFi - The Smith Hotel (Ongata Rongai)
Garden view - The Smith Hotel (Ongata Rongai)
Outdoor pool, sun loungers - The Smith Hotel (Ongata Rongai)
Interior entrance - The Smith Hotel (Ongata Rongai)
Gym - The Smith Hotel (Ongata Rongai)
Take advantage of a poolside bar, a terrace, and a garden at The Smith Hotel. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Desk, laptop workspace, iron/ironing board, free WiFi

Junior Suite

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

About the neighborhood

Ongata Rongai is home to The Smith Hotel. Karen Blixen Coffee Garden and Cottages and Uhuru Gardens Memorial Park are local landmarks, and some of the area's attractions include The GoDown Arts Centre and Nairobi Railway Museum. Arboretum and Chandaria Centre for Performing Arts are also worth visiting. Visit our Ongata Rongai travel guide
Map
Magadi Road, Ongata Rongai

What's nearby

  • Giraffe Centre
    Giraffe Centre
    10 min drive - 3.9 miles
  • Nairobis skyline with the Nairobi National Park and wildlife in the foreground.
    Nairobi National Park
    13 min drive - 5.5 miles
  • the karen blixen house
    Karen Blixen Museum
    19 min drive - 8.0 miles
  • David Sheldrick Elephant & Rhino Orphanage
    17 min drive - 6.6 miles
  • Karen Blixen Coffee Garden and Cottages
    19 min drive - 8.0 miles

Getting around

  • Syokimau SGR Railway Station
    34 min drive
  • Jomo Kenyatta Intl. Airport (NBO)
    58 min drive

Restaurants

  • Nalepo Country Bar
    3 min drive
  • The Smith Hotel
    1 min walk
  • The Smith
    4 min drive
  • Pizza Inn-Rongai
    7 min drive
  • Beatus Chicken
    7 min drive

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  • Breakfast included
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 9:00 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Does The Smith Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Smith Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Smith Hotel?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at The Smith Hotel?

Check-out is at 11 AM.

Does The Smith Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Smith Hotel located?

Situated in Ongata Rongai, this hotel is within 9 mi (15 km) of Nairobi National Park, Karen Blixen Coffee Garden and Cottages, and Karen Blixen Museum. Oloolua Nature Trail and Ngong Hills Forest Recreational Park - Kona Baridi Gate are also within 9 mi (15 km).

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Reviews

The Smith Hotel Reviews

6.6

7.6

Cleanliness

6.0

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

Reviews

Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent restaurant and staff
Stayed 6 nights in Apr 2025
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Bonsoir Je fait le réservation une chambre de 2 personnes Ma mere et mon petit frère montant 125 euros mes fami sont arrivées on augmenté le prix des 125 au 175 euros
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Samuel

Liked: Cleanliness
Disliked: Room comfort
The Rooms were NOT at ALL as advertised. The Beds were not what we had reserved. The staff gave us the accommodations that we had payed for online, but the rooms and beds were all smaller than advertised. We had booked a queen and King suite with two separate bedrooms and we were given a Double and two twin beds. The Rooms were very tiny without room to turn around in, the Bathroom sink Flooded up out of the floor drain if you ran the water for more than 8 seconds. The water in the shower had no temperature control and flooded out from under the glass walls to soak the entire bathroom floor. To the credit of the hotel the facility was very clean and tidy, but I can't recommend staying there without knowing exactly what you are paying for. Do not book online!
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Mayo

Liked: Staff & service
Disliked: Property conditions & facilities
まずホテルの所在地ですが、ナイロビの空港からだいぶ離れていたので、少し不便でした。 ホテルにたどり着くまでの道は雑然とした田舎。 ホテルはこぢんまりしていますが従業員の方々がとても親切でした。 設備面についてはヘアドライヤーがなかったり、バスルームがシャワーのみだったり、お国柄あまり髪の毛を洗わないのか、郷に入っては郷に従えといったところ。 ホテル検索の時に空港からとか、ナイロビ市街地からどれくらい距離があるのかを示すべきだと思います。 ホテルで両替ができませんでしたので、現地通貨は予め用意しておくと安心です。
Stayed 4 nights in Jan 2019
Verified

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed with the beautiful property. The staff was excellent and very helpful in my solo travels.
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Rebecca

Stayed 1 night in Apr 2022
Verified

8/10 Good

Verified traveler

Liked: Staff & service

Good value for money

Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Gridlay

Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Ann-Charlotte

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Sep 2019