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The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

Property class: 3.5

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Photo gallery for The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

An outdoor restaurant with tables set for dining, surrounded by wicker chairs and covered by a canopy. - The Landmark Suites Westlands, Nairobi- Next to Westgate Mall (Nairobi)
A modern interior with a dining area featuring a marble table and a candelabra, a leather sofa, and a view of a backyard with a pool. - The Landmark Suites Westlands, Nairobi- Next to Westgate Mall (Nairobi)
A modern living room with a sectional sofa, a coffee table, and a dining area with a table and chairs. - The Landmark Suites Westlands, Nairobi- Next to Westgate Mall (Nairobi)
A modern living room with a sofa, dining table, and chairs. There is a TV mounted on the wall and a fireplace. - The Landmark Suites Westlands, Nairobi- Next to Westgate Mall (Nairobi)
A modern bedroom with a large bed, a nightstand, and a wall art piece. - The Landmark Suites Westlands, Nairobi- Next to Westgate Mall (Nairobi)
Located close to Westgate Shopping Mall and Sarit Centre, The Landmark Suites Westlands, Nairobi- Next to Westgate Mall provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, The Landmark Bistro, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi, with speed of 25+ Mbps, and a gym are available to all guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite, 1 Bedroom

A modern bedroom with a large bed, a white chair, a decorative wall piece, and a wooden floor.

Deluxe Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

A modern bedroom with a large bed, a nightstand, and a wall art piece.

Superior Suite

8.8 out of 10
Excellent
(8 reviews)
  • 105 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite, 3 Bedrooms, City View

A balcony with a dining table and chairs, a sofa, and a large window offering a view of the cityscape.

Presidential Suite, 3 Bedrooms, City View

  • 172 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Double Room

A hotel room with a bed, a chair, a small table, and a painting on the wall.

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Highridge, a neighborhood in Nairobi, The Landmark Suites Westlands, Nairobi- Next to Westgate Mall is in the entertainment district and near a boardwalk/promenade. Westgate Shopping Mall and Sarit Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park and Nairobi National Park. Don't miss out on a visit to Arboretum. Visit our Nairobi travel guide
Map
Mwanzi Road, Westlands, Nairobi, Kenya, 606

What's nearby

  • Westgate Shopping Mall
    2 min walk - 0.1 miles
  • Oshwal Religious Centre
    5 min walk - 0.3 miles
  • Sarit Centre
    7 min walk - 0.4 miles
  • UNHCR Kenya
    1 min drive - 0.7 miles
  • Diamond Plaza II
    3 min drive - 1.0 mile

Getting around

  • Syokimau Station
    33 min drive
  • Nairobi (WIL-Wilson)
    22 min drive

Restaurants

  • Barista & Co. Specialty Coffee (Sarit)
    8 min walk
  • Spring Valley Café
    2 min walk
  • Fonda's Taqueria Westlands
    8 min walk
  • Java House
    8 min walk
  • Barista & Co
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle available on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Landmark Bistro

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 35.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Is The Landmark Suites Westlands, Nairobi- Next to Westgate Mall pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Landmark Suites Westlands, Nairobi- Next to Westgate Mall?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Landmark Suites Westlands, Nairobi- Next to Westgate Mall?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Landmark Suites Westlands, Nairobi- Next to Westgate Mall provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35.00 per vehicle applies.

Where is The Landmark Suites Westlands, Nairobi- Next to Westgate Mall located?

Located in Highridge, this hotel is within a 10-minute walk of Westgate Shopping Mall and Sarit Centre. Arboretum and Central Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall Reviews

8.4

Very Good

8.4

Cleanliness

9.4

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 58 out of 130 reviews
Rating 8 - Good. 45 out of 130 reviews
Rating 6 - Okay. 16 out of 130 reviews
Rating 4 - Poor. 7 out of 130 reviews
Rating 2 - Terrible. 4 out of 130 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Okay hotel, excellent staff.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location in Westlands near upscale Westgate mall. Easily accessible. Staff very warm and responsive. Manager Paul is exceptional and his reception desk staff. Nice restaurant onsite, with very welcoming staff, great food. The main issue is beyond the hotel's control, that is, overwhelming construction site noise on all sides of hotel. Noise from next door worksites is brutal depending on where your room is located. Housekeeping can do with better training to initiate cleaning, not use hands without gloves to make beds, hold linen, cups, water bottles immediately after mopping floor with bare hands without washing hands! Bed linen and towels need replacement, they are worn out and changed from white color. There were some plumbing issues. But again, staff were responsive and caring, which made a difference. I highly recommend this hotel despite the few negatives which can be addressed if possible.
Stayed 6 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It’s true that the place is dated, shower water in one of the three rooms we booked was not hot, all shower rooms leaked quite badly… But the staffs are nice & helpful, front desk was very kind to upgrade one of the 3 room booked 19th - 21st & the room we booked after our safari trips on 27th to a suite, indeed a very convenient & comfortable arrangement for the family of 5. we particularly like its great location !!! 1 min walk from the very convenient Westgate mall where there are forex bureau to exchange KES , safaricom to get SIM, various restaurants & good cafes for food & good coffee ( we particularly like Spring Valley), Masai market on Tue & Wed for shopping Kenyan crafts, & Carrfour to get souvenirs of kenya coffee, tea & nuts etc which is a nice conclusion to our exciting trip
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excellent rooms and services. Great location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great budget hotel. Super clean room, great TV service and channels. Nice pool and restaurant. Great location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very big rooms, excellent service and a good breakfast. Only downsides are the pool and no area outside.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless room. Friendly staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money hotel in heart of shopping centres

Extremely enjoyed the stay. Very helpful and friendly staff. Very clean and lovely terrace bar and restaurant.
Stayed 9 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness
The facilities good, buy it needs up keeping. Staffs are friendly.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great room; good water pressure; AC; internet. Fantastic TV and channels available. Loved it so much!!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and housekeeping staff are excellent
Stayed 19 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Very good location next door to Westgate Mall and about 3 blocks from Sarit Center Mall so excellent access to shopping and IT support like SIM cards. Room was ok - firm king size bed but rather sparse for furniture but staying in the room was not the priority of the visit. Breakfast was good - à la cart for my first three mornings but buffet for the forth morning. Sadly they had no yogurt available (despite being on the options card) but the coffee was very good. Helpful with arranging airport pickup for after midnight arrival and checkin. Very decent value for money for this hotel.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for a week. I first want to say, the staff was AMAZING!! From the front desk to the cleaning crew, everyone went above and beyond with everything. It made us feel welcome and like we were more than just customers. The hotel is next to a mall and within walking distance of another one. I think it was in a great location. I never waited more than 2 mins for an Uber. The downside is that the place could use a sprucing up. A refresh and the building would give a larger hotel a run for its money. The cleaning staff needs to put trash bags in the can. I never understood why she never did, but I will say she was kind, thoughtful, respectful, and didn't mind helping out when asked. If I visited Kenya again, I would stay there
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and well-appointed apartment with a very comfortable bed. Breakfast includes delicious cappuccino are made with freshly ground beans. Conveniently located near a large shopping mall and plenty of restaurants.” Would you like me to make it sound more enthusiastic and inviting for travelers, or keep it professional and neutral?
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place nice stuff, very friendly and lovely Also very convinent
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful when I had questions about something. They were all very friendly.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room space and cleaness was wonderful.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff, and the Indian Chinese restaurant attached, Sizzlers, is worth visiting for an extensive menu of choices and flavours
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
suite include large sofa lounge including washing machine and cooking equipment. very good for big family . excellent service
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My experience at Landmark Hotel

I had a wonderful stay. Timely Services and staff were supportive.
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The hotel is good but not 4star standard. The room was clean n spacious, , bathroom needs slight improvement. Lacknof jot water. The swimming pool was out of use and un inviting. Staf were very good. Breakfast need more variety.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Certainly recommended

Good hotel at a very convenient location. Rooms are spacious and comfortable. Enjoyed it really.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything good in Landmark suites👌

Nice, spacious room, the bed was good. Good location next to the Westgate mall, and close to the centrum. Super friendly and helpful staff. A really good choice and stay in Nairobi.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff especially Lydia and Rhoda
Stayed 6 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Fair enough and very good location
Stayed 5 nights in Jul 2024