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The Ivory Hotel

3.0 star property
Guests gather for vibrant social events at this Parklands hotel, where the restaurant and coffee shop provide flavorful dining experiences worth savoring

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Photo gallery for The Ivory Hotel

A restaurant with multiple dining tables and chairs, large circular ceiling lights, and a modern interior design. - The Ivory Hotel (Nairobi)
A hotel room with a large bed, a smaller bed, a round table with a tray of breakfast items, a sofa, and a hanging light fixture. - The Ivory Hotel (Nairobi)
A modern bathroom with a glass-enclosed shower, a toilet, and a vanity with a sink. - The Ivory Hotel (Nairobi)
A modern living room with a dark wood floor, a grey sofa, a small round table, and a mounted TV displaying a mountain scene. - The Ivory Hotel (Nairobi)
A reception desk with the name "IVORY" prominently displayed. - The Ivory Hotel (Nairobi)
The Ivory Hotel welcomes travelers with a daily manager's reception and breakfast buffet. High-speed WiFi keeps everyone connected, and the on-site cafe serves excellent coffee. Dry cleaning services add to the practical amenities, ensuring a comfortable stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Single Room

A hotel room with a large bed, a smaller bed, a round table with a tray of breakfast items, a sofa, and a hanging light fixture.

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a desk with a chair, a TV, and a ceiling-mounted air conditioner.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, a smaller bed, a round table with a tray of breakfast items, a sofa, and a hanging light fixture.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with a large bed, a smaller bed, a round table with a tray of breakfast items, a sofa, and a hanging light fixture.

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

A hotel room with a large bed, a smaller bed, a round table with a tray of breakfast items, a sofa, and a hanging light fixture.

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

Executive Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Highridge, a neighborhood in Nairobi, is home to The Ivory Hotel. The area's natural beauty can be seen at Nairobi National Park and Karura Forest, while Oshwal Religious Centre and Kenya National Theatre are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Nairobi City Stadium or Nyayo National Stadium. Visit our Nairobi travel guide
Map
Mpaka road, Nairobi, Westlands, 00100

What's nearby

  • Oshwal Religious Centre
    5 min walk - 0.3 miles
  • Sarit Centre
    12 min walk - 0.7 miles
  • Westgate Shopping Mall
    12 min walk - 0.7 miles
  • Diamond Plaza II
    17 min walk - 0.9 miles
  • The Aga Khan University Hospital
    4 min drive - 1.2 miles

Getting around

  • Syokimau Station
    33 min drive
  • Nairobi (WIL-Wilson)
    22 min drive

Restaurants

  • Subway Westgate Mall
    11 min walk
  • Bar'dayez Bistro
    9 min walk
  • Slush Coffee World
    10 min walk
  • Coachela
    10 min walk
  • beit é selam - ቤተ ሰላም
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (20 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Low-height bed (16 inches high)
  • Phone accessibility kit
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is The Ivory Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Ivory Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at The Ivory Hotel?

Check-out is at 10:00 AM.

Where is The Ivory Hotel located?

Located in Highridge, this hotel is within a 15-minute walk of Oshwal Religious Centre, Westgate Shopping Mall, and Sarit Centre. Diamond Plaza II and Aga Khan University Nairobi are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ivory Hotel Reviews

8.6

Excellent

8.4

Cleanliness

8.0

Amenities

9.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified review

10/10 Excellent

Josh

Liked: Cleanliness, staff & service
Great staff and quiet place for such a prize. Every staff is willing to help at all time. Nice gated parking place but small. Breakfast was awesome. I wish their dining could stay beyond 10p.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and friendly
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Joseph

Liked: Staff & service, amenities, property conditions & facilities
It looked.like a great property, but when I arrived I was informed that it was all booked up although I had made a reservation weeks in advance. Not sure what happen, but the staff was helpful with finding me alternative arrangements.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great and affordable stay in Nairobi.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Charonne

Liked: Cleanliness, staff & service
It was good for the price.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine.
Stayed 14 nights in May 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

The good: -super kind and engaging staff -little cafe in the beautiful foyer -decent hot and cold breakfast buffet with hot drinks, meat, potatoes, beans, chapati, bread, yogurt, cereal, fruit platter -able to do late checkout at a reduced daily rate when you have a late flight -strong and hot shower -modern furnishings with outlets and lamps beside the very comfortable bed -linens and towels in great condition The not great: - off a busy street. Due to mosque (?), birds, and incessant barking of neighbouring dogs, my white noise and earplugs weren’t strong enough for a restful sleep. -very loud hallway noise depending where room is located (tiled floor) -my room had poor bathroom drainage and floor was very wet
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Karar

Dette er et ok hotell med god beliggenhet.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

SUNGWOO

Liked: Cleanliness, staff & service, property conditions & facilities
タクシー5分でショッピングモールに ホテルはレストランとカフェもあり、同じビルに薬局もあります
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

SUNGWOO

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

SUNGWOO

Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Emilia

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Bushira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024