See all properties

The Heron By Sarovar Portico India

4.0 star property
Hotel with 3 restaurants, near Nairobi Hospital

Choose dates to view prices

Photo gallery for The Heron By Sarovar Portico India

Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers
Lobby sitting area
Lobby
1 bedroom, premium bedding, minibar, in-room safe
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Suite, 1 Double Bed

Premier Suite, 1 Double Bed | Living area | Flat-screen TV

Premier Suite, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Best Western Plus Meridian Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,004 reviews
Best Western Plus Meridian Hotel

About the neighborhood

Map
Jakaya Kikwete Road, Opposite Provincial Police Headquarters, Nairobi, 00100

What's nearby

  • Nairobi Hospital - 10 min walk - 0.6 miles
  • University of Nairobi - 2 min drive - 1.0 mile
  • Nairobi National Museum - 3 min drive - 1.6 miles
  • Kenyatta International Convention Centre - 3 min drive - 1.6 miles
  • Yaya Centre - 3 min drive - 1.6 miles

Getting around

  • Syokimau Station - 26 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • ‪Lava Latte - ‬15 min walk
  • ‪Mugg & Bean - ‬14 min walk
  • ‪Aksum Bar - ‬12 min walk
  • ‪Java Upper Hill - ‬12 min walk
  • ‪The Daily Café & Bistro - ‬16 min walk

About this property

The Heron By Sarovar Portico India

Upscale hotel near Nairobi Hospital
Located close to University of Nairobi and Arboretum, The Heron By Sarovar Portico India provides a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a deep-tissue massage, a body scrub, or a manicure/pedicure. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Regional cuisine. Fitness classes are offered at the health club; the property also has a garden, a hair salon, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and wedding services
  • A porter/bellhop, a 24-hour front desk, and concierge services
Room features
All 108 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and ceiling fans

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KES 1,500 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BASHASHA
  • CASBAH
  • MDALASINI

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 1500 per person
  • Airport shuttle fee: KES 25 per person (one-way)
  • A late check-out fee will be charged
  • Rollaway bed fee: KES 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Heron Portico
Heron Portico Hotel
Heron Portico Hotel Nairobi
Heron Portico Nairobi
Heron Hotel Nairobi

Frequently asked questions

Does The Heron By Sarovar Portico India have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–6:00 PM.

Is The Heron By Sarovar Portico India pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Heron By Sarovar Portico India?

Self parking is free at this property.

What time is check-in at The Heron By Sarovar Portico India?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at The Heron By Sarovar Portico India?

Check-out is at 10 AM. Late check-out is available for a fee.

Does The Heron By Sarovar Portico India provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 25 per person applies.

Where is The Heron By Sarovar Portico India located?

Located in Kilimani, this hotel is within 1 mi (2 km) of Nairobi Hospital, University of Nairobi, and City Hall. Kenyatta International Convention Centre and City Square are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Heron By Sarovar Portico India Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 102 out of 302 reviews
Rating 8 - Good. 124 out of 302 reviews
Rating 6 - Okay. 53 out of 302 reviews
Rating 4 - Poor. 15 out of 302 reviews
Rating 2 - Terrible. 8 out of 302 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, property conditions & facilities
A very good place to stay, and great value for money.
Stayed 6 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, customer service and location
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Pool was warm in the morning, and Gym and Spa staff were terrific.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - comfortable and modern but still feels like Africa.
Stayed 3 nights in Jul 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, comfortable with a local appearance - the right balance of traditional Kenya and modern comforts - staff were extremely helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Aynan

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is 10/10, also is good location close to malls , classy restaurants. I would recommend to everyone that visiting to Nairobi .
Stayed 3 nights in Sep 2024

10/10 Excellent

Kerim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and neat. The swimming pool was perfect, and the spa and gym staff very friendly. We will be back for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Liked: Staff & service, amenities, property conditions & facilities
Fabulous breakfast!
Stayed 1 night in Mar 2023

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, and has a unique quality and ambiance. Very much liked it.
Stayed 3 nights in Jun 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as above
Stayed 2 nights in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, as usual
Stayed 2 nights in Jun 2023

10/10 Excellent

Merris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Rooms are big and have refrigerators, microwave, tea kettle. We enjoyed our stay. There’s also a pool and gym which we didn’t get to use. Can walk to CBD and arboretum from location
Stayed 2 nights in Jul 2022

8/10 Good

Tore

Liked: Cleanliness, staff & service, property conditions & facilities

Good and friendly

Heron Court is scoring high on friendliness and good service. Convenient location in quiet area, - and still within short walking distance from city center (CBD). Breakfast simple but sufficient, the cafeteria is pleasant, .. Cons: The bed was on harder side for me, and except for early in morning "hot" water in shower was luke warm (at best). All-in-all: Heron Court remains my "home away from home" in Nairobi.
Stayed 9 nights in Apr 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2022

6/10 Okay

Dahir

Bad internet / wifi acces

Good but Terrible internet acces. Dont go there if need internet for your work.
Stayed 4 nights in May 2024

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, amenities
I wouldn’t recommend this hotel for solo female travellers. On check out, the hotel demanded additional payment, and the men behind the front desk displayed aggressive behaviour. It was dark and very early morning with no one around. They called in extra men and wouldn’t let me leave until I paid them around $400USD. I had already paid the hotel for my stay. It was a scary experience.

6/10 Okay

Tawanda

Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

6/10 Okay

Bo

Liked: Cleanliness
Hotellet och servicen var ok, men hotellet låg väldigt ensamt och fanns inget att göra utanför hotellet på gångavstånd. Man fick inte lämna hotellet efter 18.00 utan att ta taxi så man var isolerad på hotellet och maten på hotellet var dyr och tog extremt lång tid att få.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Eliud

Stayed 1 night in Jan 2025

6/10 Okay

Vrashket

Stayed 1 night in Dec 2024

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024