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The Clarion Hotel

3.5 star property
Hotel with a full-service spa, near Kenyatta International Convention Centre

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Photo gallery for The Clarion Hotel

Restaurant
Bar (on property)
Lobby
4 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

4 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room

Highlights

Individually decorated
TV
Hypo-allergenic bedding
Pillow menu
Portable fan
4 bedrooms
Premium bedding
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

4 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

Highlights

Individually decorated
TV
Hypo-allergenic bedding
Pillow menu
Portable fan
4 bedrooms
Premium bedding
Egyptian cotton linens
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

4 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room

Highlights

Individually decorated
TV
Hypo-allergenic bedding
Pillow menu
Portable fan
4 bedrooms
Premium bedding
Egyptian cotton linens
  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Moi Avenue, Opposite Jevanjee Gardens, Nairobi, 00506

What's nearby

  • University of Nairobi - 5 min walk - 0.3 miles
  • Kenyatta International Convention Centre - 13 min walk - 0.7 miles
  • Nairobi National Museum - 2 min drive - 1.0 mile
  • The Aga Khan University Hospital - 3 min drive - 1.8 miles
  • Sarit Centre - 4 min drive - 2.3 miles

Getting around

  • Syokimau Station - 26 min drive
  • Nairobi (WIL-Wilson) - 15 min drive

Restaurants

  • ‪Sonford Fish and Chips - ‬2 min walk
  • ‪Kilimanjaro Jamia - ‬3 min walk
  • ‪Java House - ‬4 min walk
  • ‪Greenview Restaurant - ‬4 min walk
  • ‪Swahili Plate - ‬5 min walk

About this property

The Clarion Hotel

Hotel near Kenyatta International Convention Centre
Located close to Nairobi National Museum and Nairobi Railway Museum, The Clarion Hotel provides an airport shuttle, an art gallery on site, and a shopping mall on site. Treat yourself to a Swedish massage at the onsite spa. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and 1 meeting room
  • Luggage storage, an elevator, and tour/ticket assistance
Room features
All 62 individually decorated rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with rainfall showers and bidets
  • 28-inch TVs with streaming services and premium channels
  • Electric kettles, portable fans, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch TV with premium cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individual decor
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 30 per room (one-way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Clarion Hotel Nairobi
Clarion Hotel Nairobi
Clarion Nairobi
Hotel The Clarion Hotel Nairobi Nairobi
Nairobi The Clarion Hotel Nairobi Hotel
Hotel The Clarion Hotel Nairobi
The Clarion Hotel Nairobi Nairobi
Clarion Hotel
Clarion
The Clarion Hotel Hotel
The Clarion Hotel Nairobi
The Clarion Hotel Hotel Nairobi

Frequently asked questions

Is The Clarion Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Clarion Hotel?

Self parking is free at this property.

What time is check-in at The Clarion Hotel?

Check-in start time: 11:30 AM; Check-in end time: anytime.

What time is check-out at The Clarion Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does The Clarion Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per room applies.

Where is The Clarion Hotel located?

Located in Nairobi Central, this spa hotel is within 1 mi (2 km) of Kenyatta International Convention Centre, Nairobi National Museum, and Nairobi Railway Museum. The Aga Khan University Hospital and Sarit Centre are also within 3 mi (5 km).

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The Clarion Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 52 reviews
Rating 8 - Good. 26 out of 52 reviews
Rating 6 - Okay. 9 out of 52 reviews
Rating 4 - Poor. 6 out of 52 reviews
Rating 2 - Terrible. 4 out of 52 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, clean and vry helpful frirndly staff
Stayed 4 nights in Jun 2022

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value hotel in Nairobi CBD. We enjoyed our stay and had a good meal in the restaurant in the evening and coffee in the coffee shop in the morning. Enjoyed the steam room after a day of sight seeing
Stayed 1 night in Feb 2024

2/10 Terrible

Sandy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not a 🏨 hotel! it is a dirty , smelling dump, full of flies and bugs cannot imagine they are renting this place.i had to leave this place the minute we got to the room OMG !!!!

6/10 Okay

Charlie

Liked: Staff & service
Was okay, not bad for the money but bit run down
Stayed 2 nights in Nov 2023

6/10 Okay

christine

Liked: Staff & service, property conditions & facilities
Room for two only had 1 cup 1 tbag 1 towel 1 sugar and smelled musty. Shower flooded washroom. Staff helpful and door security and help fantastic. Normall Clarion is lovely
Stayed 1 night in Jun 2024

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities
Staff taking care of my concern
Stayed 2 nights in Jan 2024

8/10 Good

HARINDER SINGH

Liked: Staff & service, property conditions & facilities
They need to put Air conditioner or fans at least in the rooms
Stayed 1 night in Aug 2023

6/10 Okay

Salim Albert

Liked: Cleanliness, staff & service
Wasn’t as good as expected, not for the price we paid. Noisy! The hotel has a bar, which was more noisy than the streets, where cars run 24 hours.
Stayed 2 nights in Oct 2023

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel. Filthy, noisy. We left.

This was a horrible experience. We were shown 2 rooms, our friend also 2 rooms. None were remotely acceptable. Not sure where the pictures and reviews came from, but not our experience. We had no hot water in our shower or sink, no AC, the carpet was filthy and wet, like a big dirty sponge. The rooms were noisy and no hope of opening a window as too noisy. This was a grim creepy place. The staff were trying to help, but this couldn't be fixed. Edwin at the reception desk was helpful and seemed to care, but when we met with Stephen, the General Manager, we were met with near silence. He couldn't have cared less. None of us was allowed a refund of any kind, but it was so bad we didn't at that point care, we just wanted out! If I could give zero stars I would.
Stayed 1 night in Nov 2023

4/10 Poor

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Buena ubicación en downtown.

Buena ubicación en downtown.
Stayed 1 night in May 2024

10/10 Excellent

Reginald

Stayed 3 nights in Nov 2023

8/10 Good

HARINDER SINGH

Stayed 2 nights in Aug 2023

8/10 Good

Yasushi

Stayed 1 night in Mar 2023

8/10 Good

rana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Staff were very helpful. Room was decent size and comfortable. Only had hot water for shower but no way to control the temperature so not very convenient. Location was good and explored the cbd on foot during the day. Restaurant also had good food and service.
Stayed 3 nights in Jun 2022

4/10 Poor

MD ANJUM IBNE

Liked: Staff & service
Stayed 1 night in Jun 2022

8/10 Good

Mika

Liked: Cleanliness, staff & service, amenities
Located in a busy area, lots of street shops and buzz around. I liked it, but in case you are looking for a peaceful area, this might not be for you. The rooms were basic and functioning. My bed was maybe a bit worn out as I could feel the bed springs. Some mosquitos were harassing me during a couple of nights, otherwise slept well. The restaurant is OK, while the gym/sauna etc. seemed to be small / worn. The staff was friendly and helpful! In overall, I was happy with the price / quality ratio.
Stayed 6 nights in May 2022

6/10 Okay

Ian

1 night stat

Good value hotel although in a shady area. Good shower.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel. city center
Stayed 1 night in Dec 2020

8/10 Good

Tony

Stayed 2 nights in Nov 2020

8/10 Good

Firoz A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel t reasonable price

Nice hotel in the center of the city close to everything. Cleanliness was good. Breakfast was good. Price is reasonable.
Stayed 1 night in Aug 2020

8/10 Good

Firoz A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel for short stay.

Very good hotel in business ares close to everything. Because of COVID, did not use much of the facilities even though they seem to be vary careful in cleaning. Breakfast was good. For business stay this was just right for me and was not expensive like many Nairobi hotels. I would stay again there.
Stayed 1 night in Aug 2020

8/10 Good

michael

Liked: Cleanliness, staff & service, room comfort

Decent Room

My stay was good for the night. Room was comfortable. The kettle in my room 318 did not work, so I exchanged it with the room opposite mine.
Stayed 1 night in Jan 2020

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, very nice staff

Hotel is very good, clean and looks new. Shower is also OK, even though the bathroom window didn't have a curtain. The staff is very friendly and helpful! Overall great value for money.
Stayed 1 night in Jan 2020