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The Clarion Hotel

Property class: 3.5

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Photo gallery for The Clarion Hotel

A multi-story hotel with a distinctive zigzag facade and balconies. - The Clarion Hotel (Nairobi)
A row of wicker chairs under a covered area with large windows and potted plants. - The Clarion Hotel (Nairobi)
A living room with a sofa, a round table, and a dining area with chairs. - The Clarion Hotel (Nairobi)
A bar area with a polished counter, shelves of various liquor bottles, a coffee machine, and a wine cooler. - The Clarion Hotel (Nairobi)
A hotel room with a large bed, a bedside table, a chair, a small table, and a television. - The Clarion Hotel (Nairobi)
Located close to Kenyatta International Convention Centre and Nairobi National Museum, The Clarion Hotel provides an airport shuttle, an art gallery on site, and a shopping mall on site. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

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Room options

View all photos for Executive Suite

A hotel room with a bed, a bedside lamp, a bench, and a large window with curtains.

Executive Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A hotel room with a large bed, a bedside table, a chair, and a small table.

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a nightstand, and a painting on the wall.

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with a bed, a nightstand, a lamp, two chairs, and a painting on the wall.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a bed, a sofa, two armchairs, a glass coffee table, and a radiator.

Deluxe Double Room

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for DELUXE DOUBLE

A hotel room with a bed, a sofa, two armchairs, a glass coffee table, and a radiator.

DELUXE DOUBLE

  • Sleeps 3
  • 1 King Bed

DOUBLE DELUXE QUEEN BED

  • Sleeps 4

About the neighborhood

Located in Nairobi Central, a neighborhood in Nairobi, The Clarion Hotel is near a train station and near theme parks. Nairobi Railway Museum and Nairobi National Museum are cultural highlights, and travelers looking to shop may want to visit Sarit Centre and Village Market. Kenyatta International Convention Centre and Nairobi National Park are two other places to visit that come recommended. Visit our Nairobi travel guide
Map
Moi Avenue, Opposite Jevanjee Gardens, Nairobi, 00506

What's nearby

  • A building with a traditional tiled roof and a sign that reads "Fairmont The Montrose."
    University of Nairobi
    2 min walk - 0.1 miles
  • Bunches of bananas hanging from a tree in a market.
    City Market
    5 min walk - 0.3 miles
  • A city skyline with tall buildings, a lake reflecting the structures, and a park with trees.
    Uhuru Park
    11 min walk - 0.6 miles
  • A tall cylindrical building with a red roof, surrounded by palm trees and a statue.
    Kenyatta International Convention Centre
    12 min walk - 0.6 miles
  • Nairobi National Museum
    15 min walk - 0.8 miles

Getting around

  • Syokimau Station
    26 min drive
  • Nairobi (WIL-Wilson)
    15 min drive

Restaurants

  • Best Western PLUS Meridian Hotel
    3 min walk
  • Java House
    8 min walk
  • KFC
    8 min walk
  • Club Rumours
    7 min walk
  • Greenview Restaurant
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch TV with premium cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

4 children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 30 per room (one-way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Is The Clarion Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Clarion Hotel?

Check-in start time: 11:30 AM; Check-in end time: anytime.

What time is check-out at The Clarion Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does The Clarion Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per room applies.

Where is The Clarion Hotel located?

Located in Nairobi Central, this spa hotel is within 1 mi (2 km) of Kenyatta International Convention Centre and Nairobi National Museum. Nairobi Railway Museum and Aga Khan University Hospital, Nairobi are also within 2 mi (3 km).

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Reviews

The Clarion Hotel Reviews

7.2

Good

7.2

Cleanliness

7.0

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 60 reviews
Rating 8 - Good. 27 out of 60 reviews
Rating 6 - Okay. 10 out of 60 reviews
Rating 4 - Poor. 6 out of 60 reviews
Rating 2 - Terrible. 5 out of 60 reviews

Reviews

Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value hotel in Nairobi CBD. We enjoyed our stay and had a good meal in the restaurant in the evening and coffee in the coffee shop in the morning. Enjoyed the steam room after a day of sight seeing
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

christine

Liked: Staff & service, property conditions & facilities
Room for two only had 1 cup 1 tbag 1 towel 1 sugar and smelled musty. Shower flooded washroom. Staff helpful and door security and help fantastic. Normall Clarion is lovely
Stayed 1 night in Jun 2024
Verified review

8/10 Good

amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

The airport pickup was great at 2.30AM arrival and than check in was breeze, Hotel is in a busy CBD area so our stay was very comfortable as everything was close by, the business places, the shopping area, plenty of taxi's, restaurants, money exchange, SIM card office etc. The rooms were neat and tidy, the housekeeping was great. Had issues with the hot water shower but it was fixed promptly. The breakfast was not a lavish spread but good enough - value for money. Security was good enough at all times, Facilities didnt use due to time constraints at our side.
Checkin at 3.00AM
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. I would definitely stay here again
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, clean and vry helpful frirndly staff
Stayed 4 nights in Jun 2022
Verified review

10/10 Excellent

BLAISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Joint

Great staff are very kind and helpful. Reasonably priced.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Charlie

Liked: Staff & service
Was okay, not bad for the money but bit run down
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Sandy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not a 🏨 hotel! it is a dirty , smelling dump, full of flies and bugs cannot imagine they are renting this place.i had to leave this place the minute we got to the room OMG !!!!
Verified review

8/10 Good

HARINDER SINGH

Liked: Staff & service, property conditions & facilities
They need to put Air conditioner or fans at least in the rooms
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities
Staff taking care of my concern
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Salim Albert

Liked: Cleanliness, staff & service
Wasn’t as good as expected, not for the price we paid. Noisy! The hotel has a bar, which was more noisy than the streets, where cars run 24 hours.
Stayed 2 nights in Oct 2023
Verified review

2/10 Terrible

Kalle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid, disgusting hotel

This hotel should have 1 star on hotels.com. I can’t believe that a company like hotels.com would show this hotel as 3.5 stars on their booking site. The hot water needs to be turned on with a switch and it never even got warm with that. The lights are buzzing. The room was sooo filthy dirty and the bathroom even more. Tiles and paint was missing and the shower looked like something from a prison. We had booked 2 nights and landed in the middle of the night at 2am. We had no choice but to sleep there but in the morning we got out of there quick.
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel. Filthy, noisy. We left.

This was a horrible experience. We were shown 2 rooms, our friend also 2 rooms. None were remotely acceptable. Not sure where the pictures and reviews came from, but not our experience. We had no hot water in our shower or sink, no AC, the carpet was filthy and wet, like a big dirty sponge. The rooms were noisy and no hope of opening a window as too noisy. This was a grim creepy place. The staff were trying to help, but this couldn't be fixed. Edwin at the reception desk was helpful and seemed to care, but when we met with Stephen, the General Manager, we were met with near silence. He couldn't have cared less. None of us was allowed a refund of any kind, but it was so bad we didn't at that point care, we just wanted out! If I could give zero stars I would.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Buena ubicación en downtown.

Buena ubicación en downtown.
Stayed 1 night in May 2024
Verified review

8/10 Good

rana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Staff were very helpful. Room was decent size and comfortable. Only had hot water for shower but no way to control the temperature so not very convenient. Location was good and explored the cbd on foot during the day. Restaurant also had good food and service.
Stayed 3 nights in Jun 2022
Verified review

8/10 Good

Mika

Liked: Cleanliness, staff & service, amenities
Located in a busy area, lots of street shops and buzz around. I liked it, but in case you are looking for a peaceful area, this might not be for you. The rooms were basic and functioning. My bed was maybe a bit worn out as I could feel the bed springs. Some mosquitos were harassing me during a couple of nights, otherwise slept well. The restaurant is OK, while the gym/sauna etc. seemed to be small / worn. The staff was friendly and helpful! In overall, I was happy with the price / quality ratio.
Stayed 6 nights in May 2022
Verified review

6/10 Okay

Ian

1 night stat

Good value hotel although in a shady area. Good shower.
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel. city center
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Firoz A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel t reasonable price

Nice hotel in the center of the city close to everything. Cleanliness was good. Breakfast was good. Price is reasonable.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Firoz A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel for short stay.

Very good hotel in business ares close to everything. Because of COVID, did not use much of the facilities even though they seem to be vary careful in cleaning. Breakfast was good. For business stay this was just right for me and was not expensive like many Nairobi hotels. I would stay again there.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

michael

Liked: Cleanliness, staff & service, room comfort

Decent Room

My stay was good for the night. Room was comfortable. The kettle in my room 318 did not work, so I exchanged it with the room opposite mine.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, very nice staff

Hotel is very good, clean and looks new. Shower is also OK, even though the bathroom window didn't have a curtain. The staff is very friendly and helpful! Overall great value for money.
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
It is labeled as a 4 star. It is most certainly not a 4 star hotel. No fan or ac in room. Mosquitos but no mosquito net. Loud. Not from the road noise but from the church next door and some work happening most of the night. Would not recommend. Better options for the money. Might have been nice when it was new.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Masimuddin Mohd

Disliked: Cleanliness

Just a night is fine, but not for long term

The rooms are very dark... had to use flash lights... there were also bugs in the washroom... the previous reviews showed that the reception staff is friendly and they know everything but we faced the opposite... the lady couldnt find our room at first by reaching the 8th floor... that was quite funny for us... later on she was like it was behind her thats why she couldn't see it... we were leaving to walk around by 4.30pm but the staff and security said everything is closed now... i dont know how ridiculous they could be as we found all open till 7.00pm...
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Room was outdated and small tv. Electrical outlet not in places of convenience. Old furniture and hot water takes forever to get hot
Stayed 1 night in Aug 2019