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Radisson Blu Hotel & Residence, Nairobi Arboretum

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Radisson Blu Hotel & Residence, Nairobi Arboretum

Exterior
1 bedroom, minibar, in-room safe, desk
Lobby
Superior Room | 1 bedroom, minibar, in-room safe, desk
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite (with Lounge Access)

1 bedroom, minibar, in-room safe, desk

Junior Suite (with Lounge Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Separate bedroom
  • 64 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Lounge Access)

Suite, 1 Bedroom (with Lounge Access) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (with Lounge Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Separate bedroom
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Pool View

1 bedroom, minibar, in-room safe, desk

Superior Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (& Lounge Access)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Pool View (& Lounge Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Separate bedroom
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

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Exterior

Hyatt Regency Nairobi Westlands

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 33 reviews
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About the neighborhood

Map
Arboretum Road, Nairobi

What's nearby

  • University of Nairobi - 13 min walk - 0.7 miles
  • Uhuru Park - 3 min drive - 1.0 mile
  • Nairobi Hospital - 4 min drive - 1.6 miles
  • The Aga Khan University Hospital - 5 min drive - 2.1 miles
  • United Nations Office at Nairobi - 9 min drive - 4.8 miles

Getting around

  • Syokimau Station - 27 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 30 min drive

Restaurants

  • ‪Milan Kenya - ‬5 min drive
  • ‪Boulevard Hotel Nairobi - ‬5 min drive
  • ‪Amani ya Juu Garden Cafe - ‬15 min walk
  • ‪Infinity Pool Bar & Restaurant - ‬1 min walk
  • ‪Connect Coffee - ‬5 min drive

About this property

Radisson Blu Hotel & Residence, Nairobi Arboretum

Luxury eco-certified hotel near University of Nairobi
Located close to Nairobi Hospital and Uhuru Park, Radisson Blu Hotel & Residence, Nairobi Arboretum provides a poolside bar, a free daily manager's reception, and a terrace. Treat yourself to a hot stone massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and express check-out
  • Express check-in, a reception hall, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 122 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and tubs or showers
  • 43-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, balconies, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 30 for adults and USD 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Evening entertainment
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Designated smoking areas
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 150
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 30 for children
  • Airport shuttle fee: USD 45 per vehicle (maximum occupancy 3)
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-out fee: USD 150 (subject to availability)
  • Laundry fee: USD 15 per day
  • Spa fee: USD 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 10 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 15 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel
Radisson Blu Hotel & Residence, Nairobi Arboretum Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel Nairobi

Frequently asked questions

Does Radisson Blu Hotel & Residence, Nairobi Arboretum have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Radisson Blu Hotel & Residence, Nairobi Arboretum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Radisson Blu Hotel & Residence, Nairobi Arboretum?

Self parking and valet parking are free at this property.

What time is check-in at Radisson Blu Hotel & Residence, Nairobi Arboretum?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 150 (subject to availability).

What time is check-out at Radisson Blu Hotel & Residence, Nairobi Arboretum?

Check-out is at noon. Late check-out is available for USD 150 (subject to availability).

Does Radisson Blu Hotel & Residence, Nairobi Arboretum provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 45 per vehicle applies.

Where is Radisson Blu Hotel & Residence, Nairobi Arboretum located?

Located in Kilimani, this luxury hotel is within 2 mi (3 km) of University of Nairobi, Uhuru Park, and Nairobi Hospital. The Aga Khan University Hospital and United Nations Office at Nairobi are also within 6 mi (10 km).

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Radisson Blu Hotel & Residence, Nairobi Arboretum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 161 out of 212 reviews
Rating 8 - Good. 36 out of 212 reviews
Rating 6 - Okay. 11 out of 212 reviews
Rating 4 - Poor. 3 out of 212 reviews
Rating 2 - Terrible. 1 out of 212 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and I will visit again
Stayed 3 nights in Apr 2025

10/10 Excellent

STANLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 6 nights in May 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one my best stays. The staff were very accommodating and attentive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vivian Susan

Liked: Cleanliness, amenities, property conditions & facilities
The tranquility and welcome reception to the hotel won me over. Monica did everything possible to make our stay the best possible. The massage was epic - Gloria and Yvonne are great. I will definitely be back
Stayed 1 night in May 2025

10/10 Excellent

Ananda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. Staff are lovely and place is beautiful. Brunch is very loud, but quiet in the room. Will definitely stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best hotels in Nairobi - great customer service, modern spacious rooms, access to aboretum for hikes/walks/runs, & good dining options in the hotel and outside (within the area). Well worth a stay here!
Stayed 2 nights in Dec 2024

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near Kenya National Arboretum

This is a really lovely hotel! The staff is kind, the accommodations are beautiful, the rooms are comfortable and have every modern convenience you could think of. Not one single complaint.
Stayed 2 nights in Feb 2025

10/10 Excellent

KYOMUGISHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing the receptionist that checked us in was amazing .
Stayed 2 nights in Jan 2025

10/10 Excellent

Atef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very beautifully hotel in a very green quiet area Arboretum, lovely service with very professional staff especial thanks for Mr. Jill receptionist manager.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ananda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, quiet. Gym is small, but ok
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arboretum offers an oasis from the bustle

Everyone was very helpful and friendly. The location is good; it is calm and quiet except for the very loud Sunday afternoon music. Access to the Arboretum is a real treat.
Stayed 10 nights in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities
Great accommodation
Stayed 3 nights in May 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Dec 2024

8/10 Good

Annu

Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The property is well taken care of, great attention to detail, excellent staff who is very attentive and goes above and beyond.
Stayed 7 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was treated as a guest! A worthy guest! I appreciated that! They took time to make the visit all about me! About the guest. I Loved that!
Stayed 2 nights in Apr 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service. Restaurants are great. Breakfast choice was amazing! Really loved this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

TRACY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a food discount here. Excellent service!
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Oct 2024

10/10 Excellent

Macson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, friendly staffs and safety
Stayed 6 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Excellent hotel situated close to all shops and amenities, stayed many times and will certainly stay again
Stayed 1 night in Jan 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it - that staff was so wonderful and kind. Would love to stay again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Payvand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hospitable staff

Manuel, Rachael, Timothy - I don’t have other names but each and every staff member was wonderful and are the reason our stay was so perfect.
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Speacial mention to Paul at the omelette station who was great, polite and timely at breakfast everyday. At dinner, it took quite a while to get served several times.
Stayed 8 nights in Dec 2024

10/10 Excellent

Ananda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gum too small, but otherwise great!
Stayed 2 nights in Feb 2025