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Radisson Blu Hotel Nairobi Upper Hill

5.0 star property
Suburban hotel with 3 restaurants and free valet parking

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Photo gallery for Radisson Blu Hotel Nairobi Upper Hill

Lobby
Lobby lounge
Outdoor pool, pool umbrellas, sun loungers
Exterior
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Suite, 1 Bedroom (Lounge Access)

Executive Suite, 1 Bedroom (Lounge Access) | Premium bedding, minibar, in-room safe, individually furnished

Executive Suite, 1 Bedroom (Lounge Access)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Park View

Premium bedding, minibar, in-room safe, individually furnished

Premium Room, Park View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Park View

Premium bedding, minibar, in-room safe, individually furnished

Executive Room, Park View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Room (Lounge Access)

Premium bedding, minibar, in-room safe, individually furnished

Executive Room (Lounge Access)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Elgon Rd, Upper Hill, Nairobi, 00100

What's nearby

  • Nairobi Hospital - 2 min drive - 1.0 mile
  • Kenyatta International Convention Centre - 3 min drive - 1.6 miles
  • Nairobi National Museum - 4 min drive - 2.3 miles
  • Yaya Centre - 5 min drive - 2.3 miles
  • Nairobi National Park - 8 min drive - 2.3 miles

Getting around

  • Syokimau Station - 22 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 25 min drive

Restaurants

  • ‪friends bar and restaurant - ‬13 min walk
  • ‪Art Caffe - Britam Tower - ‬10 min walk
  • ‪Club Kuche Kuche - ‬19 min walk
  • ‪Java KMA - ‬17 min walk
  • ‪BBQ Central - ‬10 min walk

About this property

Radisson Blu Hotel Nairobi Upper Hill

Luxury eco-certified hotel near Nairobi Hospital
Located close to Kenyatta International Convention Centre and Royal Nairobi Golf Club, Radisson Blu Hotel Nairobi Upper Hill provides golfing on site, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and African cuisine. In addition to an art gallery on site and a garden, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Full breakfast (surcharge), a free area shuttle, and a ballroom
  • Laundry services, tour/ticket assistance, and a living plant wall
  • Guest reviews give top marks for the helpful staff
Room features
All 271 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Highchairs, free infant beds, and free extra beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with showers and hair dryers
  • Refrigerators, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KES 4,400 for adults and KES 2,200 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco
  • Larder
  • The Chop House
  • The Humidor

Things to do

  • 24-hour gym
  • Art gallery
  • Golf
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 14 meeting rooms
  • 15,070 square feet of conference space
  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: KES 7560
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: KES 7560

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 21 to February 1:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately KES 4400 for adults and KES 2200 for children
  • Airport shuttle fee: KES 6300 per person (one-way)
  • Early check-in fee: KES 7560 (subject to availability)
  • Late check-out fee: KES 7560 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0194158Z
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Radisson Blu Hotel Nairobi Upper Hill
Radisson Blu Hotel Upper Hill
Radisson Blu Nairobi Upper Hill
Radisson Blu Upper Hill
Radisson Blu Hotel Nairobi Upper Hill Hotel
Radisson Blu Hotel Nairobi Upper Hill Nairobi
Radisson Blu Hotel Nairobi Upper Hill Hotel Nairobi

Frequently asked questions

Does Radisson Blu Hotel Nairobi Upper Hill have a pool?

Yes, this property has an outdoor pool. One of the pools is closed seasonally each year from December 21 to February 1.

Is Radisson Blu Hotel Nairobi Upper Hill pet-friendly?

No, pets are not allowed at this property.

How much is parking at Radisson Blu Hotel Nairobi Upper Hill?

Self parking and valet parking are free at this property.

What time is check-in at Radisson Blu Hotel Nairobi Upper Hill?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of KES 7560 (subject to availability).

What time is check-out at Radisson Blu Hotel Nairobi Upper Hill?

Check-out is at noon. Late check-out is available for KES 7560 (subject to availability).

Does Radisson Blu Hotel Nairobi Upper Hill provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 6300 per person applies.

Where is Radisson Blu Hotel Nairobi Upper Hill located?

Located in Nairobi Upper Hill, this luxury hotel is within 3 mi (5 km) of Nairobi Hospital, Kenyatta International Convention Centre, and Royal Nairobi Golf Club. Nairobi National Museum and Nairobi National Park are also within 6 mi (10 km).

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Radisson Blu Hotel Nairobi Upper Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 123 out of 190 reviews
Rating 8 - Good. 51 out of 190 reviews
Rating 6 - Okay. 7 out of 190 reviews
Rating 4 - Poor. 5 out of 190 reviews
Rating 2 - Terrible. 4 out of 190 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, excellent food and wonderful facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruth

Was great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Obi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Radisson Blu Upper Hill is impeccable.
Stayed 1 night in Mar 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, very quiet, great tour guides and very clean. We had a great stay. Highly recommended.
Stayed 3 nights in Jan 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Apr 2025

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were, as we expected from our previous stay, wonderful. Mercy and Janet at the Reception Desk, Nicholas and Gabriel, and Wilson in Housekeeping. The condition of the property is immaculate! The hotel is definitely of the highest standard.
Stayed 2 nights in Dec 2024

10/10 Excellent

DeRon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent service throughout our trip
Stayed 4 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in quiet area. No local amenities, taxis required to get anywhere. Good pricing and recommended
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, first class service in all aspects. Large comfortable room, excellent restaurant and bar areas. Breakfast is superb
Stayed 2 nights in Mar 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel but grossly overpriced restaurants
Stayed 3 nights in Mar 2024

10/10 Excellent

eirik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, fantastic service and hospitality. Dining options and breakfast buffets best ever experienced
Stayed 1 night in Feb 2024

10/10 Excellent

Mubarik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Business and Leisure Hotel

Fantastic facility, lovely hotel and staff, everything one needs for business trip
Stayed 3 nights in Feb 2023

10/10 Excellent

Caroline

Liked: Staff & service, property conditions & facilities, room comfort

Amazing!

Great place to stay and very friendly staff
Stayed 2 nights in Nov 2023

8/10 Good

Momodou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property with highly friendly and professional staff
Stayed 4 nights in Oct 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Highly recommend it

During my first visit to Nairobi, I had a wonderful stay at the hotel. The friendly staff, delicious food, and impeccable rooms made my stay unforgettable. Additionally, the in-house gym was spacious and easy to use.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tokay T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jan 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 5-star experience in every aspect

In 23 years of traveling, I’ve never met a friendlier hotel staff in my entire life. Every person in every capacity was so accommodating, so friendly, and so genuine. The experience is definitely 5 stars and I can’t thank all of you enough for making us feel so welcomed and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Momodou

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with highly dedicated and professional staff. Very motivated and friendly.
Stayed 5 nights in Jul 2023

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Mercy and Janet in reception were patient and prompt in answering our questions. Nicholas was amazing in helping us settle into our room. He went the extra mile to work with the reception desk in getting us a more suitable room because the room we were first assigned smelled of fresh paint. Gabriel, the doorman, was just as helpful. Wilson, the housekeeper, did a magnificent job in cleaning our room and making sure we had a good supply of water and coffee! The staff in the Transportation and Tours Desk expertly arranged for a city tour for us. They assigned the most qualified driver, Jaguar. Jaguar did a fantastic job taking us to landmark spots of the city. He did a good job explaining the history and current situation of many of the places he took us to. I recommend him highly for that kind of tour. We got more than our money's worth. We had breakfast and dinner twice in the hotel restaurant. The buffet for both breakfast and dinner is very good--many delicious items. The dining staff, like the other staff in the hotel were courteous and professional. Overall, Radisson Blu, Upper Hill, is among the best hotels I have ever stayed in; and, being a frequent traveler, I have stayed in many! The property is superbly maintained, and the staff is without a doubt, the best!
Stayed 2 nights in Dec 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The radisson was pretty comfortable- it looked pretty new and fresh and well kept. The breakfast buffet was actually excellent- surprising selection and quality (would highly recommend getting it included in your room rate as it is much more economical) but extremely limited room service menu (e.g. 2 burgers and 4 entrees), I couldn't seem to get my A/C to work-it was cooling during the day but consistently woke up to a hot room around 3am? If you don't want room service or buffet, only other option is the very expensive/fancy steakhouse or the bar. I had a chicken quesadilla at the bar, it came with no cheese and chicken soaked in soy sauce but Innocent and Peter noticed my concerns and had them remake it properly so kudos to them. Also it took them 20 minutes to check me out (despite having already paid for the room and left a card for incidentals) and then when my uber got delayed they told me they had a taxi outside (for 4x more) so as it was getting late I cancelled my uber and prepaid only to find the taxi was not outside and actually 10 minutes away, which was frustrating particularly since the whole process should have been 3 minutes and not 30 which really matter for those early morning flights.

10/10 Excellent

Pascal

Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Clare

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024