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Aparthotel

Pan Pacific Serviced Suites Nairobi

5.0 star property
Luxury aparthotel with a steam room connected to a shopping center in Nairobi

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Photo gallery for Pan Pacific Serviced Suites Nairobi

1 bedroom, in-room safe, desk, laptop workspace
Lobby
Bar (on property)
Exterior
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Breakfast available
  • Housekeeping
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

Four Bedroom Penthouse

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • City view
  • 4 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

One Bedroom Premier Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • City view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite King

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Deluxe Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • City view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite King

One Bedroom Suite King | 1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • City view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Deluxe Suite King & Queen

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Deluxe Suite King & Queen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • City view
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Suite King & Queen

43-inch Smart TV with satellite channels, TV

Two Bedroom Suite King & Queen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • City view
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Suite King & Twin

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Suite King & Twin

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • City view
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

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Exterior

Hyatt Regency Nairobi Westlands

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 33 reviews
Hyatt Regency Nairobi Westlands

About the neighborhood

Map
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi

What's nearby

  • University of Nairobi - 8 min walk - 0.5 miles
  • Nairobi National Museum - 8 min walk - 0.5 miles
  • Sarit Centre - 17 min walk - 0.9 miles
  • Kenyatta International Convention Centre - 3 min drive - 1.9 miles
  • United Nations Office at Nairobi - 8 min drive - 4.1 miles

Getting around

  • Syokimau Station - 25 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 28 min drive

Restaurants

  • ‪Blue Martini - ‬7 min walk
  • ‪Milan Kenya - ‬3 min walk
  • ‪Connect Coffee - ‬7 min walk
  • ‪Open House Restaurant - ‬12 min walk
  • ‪Shamura - ‬1 min walk

About this property

Pan Pacific Serviced Suites Nairobi

Luxury aparthotel with a steam room connected to a shopping center in Nairobi
Along with an outdoor pool, this aparthotel has a fitness center and a steam room. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include an all-in-one washing machine and dryer and a dining area, and guests will appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Nairobi offers 128 air-conditioned accommodations with all-in-one washer/dryers and safes. Accommodations have separate sitting areas and include desks and kitchen islands. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. 43-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Playground

Kitchenette

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Oven
  • Stovetop
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 25 for children

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch smart TV with satellite channels

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a shopping center
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Reception hall
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 5 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Pan Pacific Serviced Suites Nairobi Nairobi
Pan Pacific Serviced Suites Nairobi Aparthotel
Pan Pacific Serviced Suites Nairobi Aparthotel Nairobi

Frequently asked questions

Does Pan Pacific Serviced Suites Nairobi have a pool?

Yes, this property has an outdoor pool.

Is Pan Pacific Serviced Suites Nairobi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Pan Pacific Serviced Suites Nairobi?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Pan Pacific Serviced Suites Nairobi?

Check-out is at 10:00 AM.

Does Pan Pacific Serviced Suites Nairobi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 45 per person applies.

Where is Pan Pacific Serviced Suites Nairobi located?

Located in Westlands, this luxury aparthotel is within a 15-minute walk of Nairobi National Museum and University of Nairobi. Sarit Centre and Oshwal Religious Centre are also within 1 mi (2 km).

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Pan Pacific Serviced Suites Nairobi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

Lovely hotel/suite with a welcoming competent staff!
Stayed 1 night in Sep 2024

10/10

All nice
Stayed 1 night in Feb 2025

10/10

I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door

10/10

I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Stayed 4 nights in May 2024

8/10

Just two issues. 1) The security is just to much. 2) The property is so large it requires long walks.
Stayed 3 nights in Nov 2023

10/10

Great service
Stayed 1 night in Apr 2025

8/10

Stayed 3 nights in Jan 2024

10/10

Stayed 6 nights in Sep 2023

10/10

Stayed 3 nights in Sep 2023