See all properties
Aparthotel

Pan Pacific Serviced Suites Nairobi

Property class: 5 and above

Choose dates to view prices

Photo gallery for Pan Pacific Serviced Suites Nairobi

A modern high-rise hotel with multiple floors, large windows, and a well-lit facade. - Pan Pacific Serviced Suites Nairobi (Nairobi)
Property video
A reception area with a modern design, featuring a central wooden panel structure, a patterned carpet, and a decorative ceiling light fixture. - Pan Pacific Serviced Suites Nairobi (Nairobi)
A modern living room with a large sofa, a coffee table, and a dining area with a table and chairs. - Pan Pacific Serviced Suites Nairobi (Nairobi)
A modern living room with a sofa, armchair, coffee table, and dining area. - Pan Pacific Serviced Suites Nairobi (Nairobi)
Located close to Sarit Centre and Aga Khan University Hospital, Nairobi, Pan Pacific Serviced Suites Nairobi provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. In addition to a playground and dry cleaning/laundry services, guests can connect to free WiFi in public areas.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet friendly
  • Restaurant
  • Laundry
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for One Bedroom Suite King

A modern living room with a sofa, a coffee table, a TV mounted on the wall, and a lamp.

One Bedroom Suite King

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite King

Room

One Bedroom Deluxe Suite King

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier Suite King

A modern living room with a flat-screen TV, a bookshelf, a sofa, and a coffee table.

One Bedroom Premier Suite King

  • City view
  • 108 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite King & Twin

A modern living room with a sofa, two coffee tables, and a kitchen area with a bar counter.

Two Bedroom Suite King & Twin

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Suite King & Queen

A modern living room with a sofa, two coffee tables, and a kitchen area with a bar counter.

Two Bedroom Suite King & Queen

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe Suite King & Queen

A modern living room with a sofa, two coffee tables, and a kitchen area with a bar counter.

Two Bedroom Deluxe Suite King & Queen

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Four Bedroom Penthouse

A modern living room with a large sofa, a coffee table, and a dining area with a table and chairs.

Four Bedroom Penthouse

  • City view
  • 309 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Deluxe Suite, 3 Bedrooms

A hotel room with a bed, two bedside lamps, a grey headboard, and a walk-in closet with hanging clothes.

Deluxe Suite, 3 Bedrooms

  • City view
  • 137 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 3 Bedrooms

A modern living room with a sofa, two armchairs, a coffee table, and a dining area with a table and chairs.

Suite, 3 Bedrooms

  • City view
  • 137 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Deluxe Suite King

A modern kitchen with a central island, a microwave, and a fruit bowl.

One Bedroom Deluxe Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite King & Twin

A hotel room with a large bed, a flat-screen TV, and a city view through floor-to-ceiling windows.

Two Bedroom Suite King & Twin

  • Sleeps 4
  • 1 Queen Bed OR 1 King Bed

View all photos for One Bedroom Suite King

Room

One Bedroom Suite King

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Westlands neighborhood, Pan Pacific Serviced Suites Nairobi is connected to a shopping center. Sarit Centre and Village Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park. Kenyatta International Convention Centre and United Nations Office at Nairobi are two other places to visit that come recommended. Visit our Nairobi travel guide
View more Aparthotels in Nairobi
Map
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi

What's nearby

  • A building with a traditional tiled roof and a sign that reads "Fairmont The Montrose."
    University of Nairobi
    10 min walk - 0.6 miles
  • Nairobi National Museum
    10 min walk - 0.6 miles
  • Sarit Centre
    17 min walk - 0.9 miles
  • Kenya National Theatre
    1 min drive - 1.0 mile
  • Westgate Shopping Mall
    3 min drive - 1.6 miles

Getting around

  • Syokimau Station
    27 min drive
  • Jomo Kenyatta Intl. Airport (NBO)
    28 min drive

Restaurants

  • Myna
    2 min walk
  • Mr. Pang
    2 min walk
  • Mughal Indian Cuisine
    1 min walk
  • Hudson Tavern Bar & Grill
    2 min walk
  • Milan Kenya
    3 min walk

Similar properties

A modern hotel lobby with a central water feature and a sign reading "JW MARRIOTT".
JW Marriott Hotel Nairobi
Westlands
  • Pool
  • Spa
  • Parking included
  • Restaurant
9.8 out of 10, Exceptional, 140 reviews
JW Marriott Hotel Nairobi
Compare similar properties

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 3 km
  • Car rental
  • Car not required
  • Onsite parking available only on request
  • Secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children's games
  • Free crib
  • Playground

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Room service (limited hours)

Bedrooms

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch smart TV with satellite channels
  • Art gallery

Outdoor areas

  • Furnished balcony

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Laptop workspace

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 15 per pet per night
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Billiards/pool table
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Individual furnishings
  • Reception hall
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay), plus a deposit of USD 15 per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 50 (one-way), (up to 5 years old)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Frequently asked questions

Does Pan Pacific Serviced Suites Nairobi have a pool?

Yes, this property has an outdoor pool.

Is Pan Pacific Serviced Suites Nairobi pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 15 per night and a fee of USD 15 per pet, per night.

What time is check-in at Pan Pacific Serviced Suites Nairobi?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Pan Pacific Serviced Suites Nairobi?

Check-out is at 10:00 AM.

Does Pan Pacific Serviced Suites Nairobi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Pan Pacific Serviced Suites Nairobi located?

Located in Westlands, this luxury aparthotel is 0.8 mi (1.3 km) from Sarit Centre and within 3 mi (5 km) of Aga Khan University Hospital, Nairobi and Kenyatta International Convention Centre. United Nations Office at Nairobi and Village Market are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Pan Pacific Serviced Suites Nairobi Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Property conditions & facilities
Rating 10 - Excellent. 49 out of 59 reviews
Rating 8 - Good. 7 out of 59 reviews
Rating 6 - Okay. 1 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Security, cleanliness, proximity to shops, restaurants and other places of interest.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Kind people and great accommodation
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Great place and read it clean. Excellent service.
Stayed 14 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Everything about the room and location is 5 star, I was comfortable and relaxed with a lot of space and the team were all helpful. I have only reduced this by 1 star because my booked car was not there to collect me from the airport and I would have been waiting over an hour if I had not got a taxi. Everyone was apologetic but if I had been a single woman or anxious this would have been a very bad start
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Clean security great staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very clean and quiet perfectly and staff were very friendly
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a great time at Pan Pacific and will be coming back again. The staff were excellent, security was great, suite was large and well appointed and being directly attached to the GTC mall made it easy to get to additional reataurants, grocery store, pharmacy and more. I also made good use of the gym and outdoor pool.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed my stay at the Pan Pacific! Check-in was smooth and easy and everyone at the front desk was welcoming and helpful. My room exceeded expectations and there was plenty of space to relax, the bed was very comfortable, and the shower was perfect for coming back from a multi day safari! There’s a Carrefour grocery store available with fresh fruits and other items that can be taken back to the room and prepared in the furnished kitchen. I’d definitely stay here again!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel/suite with a welcoming competent staff!
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, communication
Suites were spacious, facilities are good for long length stay. Club next door - heard thumping noise all night. Floors smelled of food being cooked all night & seeped into out flat. Dining options are not great.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful unit,have everything you. Pool was to cold,but it was Beautiful and clean.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 3 weeks here. Property is beautiful. Check in was simple and quick. Staff at reception was always great. The security guards on the other hand were very nice the 1st week, asking where I was from, how I was enjoying Nairobi. Then one asked me to go get him a coffee. I told him I was late for my uber. The next day a different security guy asked me for cold water. Asked me to go to grocery store on 1st floor and buy him one. I had a warm unopened bottle that I offered and he took. A day or two later a different security guy asked me to buy them all lunch. I laughed. I said no and walked away. I was treated completely different by all of security after that day. The cleaning service was awesome. They come every day and change towels. Sheets, clean, take trash and will wash the dishes if you leave some dirty. I made sure to wash my own dishes after I saw she washed them that 3rd day. The pool is 6am to 6pm. I went down with my girlfriend to get a few pics in the pool at sunset around 6:20 and they were at the pool kicking us out by 6:30. Food is convenient but not as good as you can get from Uber Eats at a much lower price. They wanted 1250 ksh for 6 wings. I ordered uber eats and got 1/2 chicken tandoori and 8 wings for 1400 ksh. There’s a night club called Milan about a block away and it goes all night till 11am on weekends. You will hear the bass from it if your room faces the road trust me. They want $50 US for shuttle to and from airport. Uber is around $12.00.
Stayed 21 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This is a great location. Very big rooms/apartments with big balcony for a price we pay. Higher floors have a nice view. All other comodidades you need. Easy access to shopping center (still not many shops there)
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent apartment
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
All top enjoyed the stay very much
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This hotel and rooms are the best I have stayed in kenya and africa. Im very happy with staff and everything.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Very accommodating staff, clean rooms, nice that it's connected to the GTC including a Carrefour for small necessities, water, and snacks!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property highly recommended.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Amenities
Very cozy..
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The kitchen is very sparse. Needs more cooking utensils, more pans and some basic seasoning like salt and pepper or.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Spotless
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great service
Stayed 1 night in Apr 2025