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Pan Pacific Serviced Suites Nairobi

5.0 star property

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Exterior - Pan Pacific Serviced Suites Nairobi (Nairobi)
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Outdoor pool - Pan Pacific Serviced Suites Nairobi (Nairobi)
Four Bedroom Penthouse | Living area | 43-inch Smart TV with satellite channels, TV - Pan Pacific Serviced Suites Nairobi (Nairobi)
Lobby - Pan Pacific Serviced Suites Nairobi (Nairobi)
In Westlands, Pan Pacific Serviced Suites Nairobi offers a blend of relaxation and adventure. Unwind with steam room sessions or enjoy family time at the playground. With an outdoor pool, gym, dry cleaning services, luggage storage and local meal delivery service available to you.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Restaurant
  • Laundry
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for One Bedroom Suite King

43-inch Smart TV with satellite channels, TV

One Bedroom Suite King

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite King

Egyptian cotton sheets, premium bedding, Select Comfort beds

One Bedroom Deluxe Suite King

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier Suite King

43-inch Smart TV with satellite channels, TV

One Bedroom Premier Suite King

  • City view
  • 108 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite King & Twin

43-inch Smart TV with satellite channels, TV

Two Bedroom Suite King & Twin

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Suite King & Queen

43-inch Smart TV with satellite channels, TV

Two Bedroom Suite King & Queen

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe Suite King & Queen

43-inch Smart TV with satellite channels, TV

Two Bedroom Deluxe Suite King & Queen

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Four Bedroom Penthouse

Four Bedroom Penthouse | City view

Four Bedroom Penthouse

  • City view
  • 309 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Dining room

Deluxe Suite, 3 Bedrooms

  • City view
  • 137 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 3 Bedrooms

43-inch Smart TV with satellite channels, TV

Suite, 3 Bedrooms

  • City view
  • 137 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

About the neighborhood

Located in Westlands neighborhood, Pan Pacific Serviced Suites Nairobi is connected to a shopping center. Sarit Centre and Village Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park. Kenyatta International Convention Centre and United Nations Office at Nairobi are two other places to visit that come recommended. Visit our Nairobi travel guide
View more Aparthotels in Nairobi
Map
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi

What's nearby

  • University of Nairobi
    University of Nairobi
    8 min walk - 0.5 miles
  • Nairobi National Museum
    8 min walk - 0.5 miles
  • Kenya National Theatre
    15 min walk - 0.8 miles
  • Sarit Centre
    17 min walk - 0.9 miles
  • The Aga Khan University Hospital
    4 min drive - 1.6 miles

Getting around

  • Syokimau Station
    27 min drive
  • Jomo Kenyatta Intl. Airport (NBO)
    28 min drive

Restaurants

  • Mr. Pang
    2 min walk
  • Myna
    2 min walk
  • Cavalli @ The Manor
    5 min walk
  • Milan Kenya
    3 min walk
  • Mughal Indian Cuisine
    1 min walk

About this property

Pan Pacific Serviced Suites Nairobi

An outdoor pool, a restaurant, and a fitness center are available at this aparthotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. Comforts include a Select Comfort bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Pan Pacific Serviced Suites Nairobi offers 128 accommodations with all-in-one washer/dryers and complimentary bottled water. Rooms open to furnished balconies. These individually furnished accommodations have separate sitting areas and include dining tables and kitchen islands. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

43-inch Smart televisions come with satellite channels. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 3 km
  • Car rental
  • Car not required
  • Onsite parking available only on request
  • Secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children's games
  • Free crib
  • Playground

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Room service (limited hours)

Bedrooms

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch smart TV with satellite channels
  • Art gallery

Outdoor areas

  • Furnished balcony

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Laptop workspace

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 15 per pet per night
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Billiards/pool table
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Cleaning products are eco-friendly
  • Individual furnishings
  • Reception hall
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay), plus a deposit of USD 15 per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 50 (one-way), (up to 5 years old)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Pan Pacific Serviced Suites Nairobi Nairobi
Pan Pacific Serviced Suites Nairobi Aparthotel
Pan Pacific Serviced Suites Nairobi Aparthotel Nairobi

Frequently asked questions

Does Pan Pacific Serviced Suites Nairobi have a pool?

Yes, this property has an outdoor pool.

Is Pan Pacific Serviced Suites Nairobi pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 15 per night and a fee of USD 15 per pet, per night.

What time is check-in at Pan Pacific Serviced Suites Nairobi?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Pan Pacific Serviced Suites Nairobi?

Check-out is at 10:00 AM.

Does Pan Pacific Serviced Suites Nairobi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Pan Pacific Serviced Suites Nairobi located?

Located in Westlands, this luxury aparthotel is 0.8 mi (1.3 km) from Sarit Centre and within 3 mi (5 km) of The Aga Khan University Hospital and Kenyatta International Convention Centre. United Nations Office at Nairobi and Village Market are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pan Pacific Serviced Suites Nairobi Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.8

Property conditions & facilities
Rating 10 - Excellent. 28 out of 35 reviews
Rating 8 - Good. 4 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

Reviews

Verified

10/10 Excellent

christopher

Liked: Cleanliness, amenities, communication
Kind people and great accommodation
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hibak

Liked: Cleanliness, amenities, communication
Great place and read it clean. Excellent service.
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

steven

Liked: Cleanliness, amenities, communication
Clean security great staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Abukar

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very clean and quiet perfectly and staff were very friendly
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a great time at Pan Pacific and will be coming back again. The staff were excellent, security was great, suite was large and well appointed and being directly attached to the GTC mall made it easy to get to additional reataurants, grocery store, pharmacy and more. I also made good use of the gym and outdoor pool.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

SupaNova

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel/suite with a welcoming competent staff!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kevon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed my stay at the Pan Pacific! Check-in was smooth and easy and everyone at the front desk was welcoming and helpful. My room exceeded expectations and there was plenty of space to relax, the bed was very comfortable, and the shower was perfect for coming back from a multi day safari! There’s a Carrefour grocery store available with fresh fruits and other items that can be taken back to the room and prepared in the furnished kitchen. I’d definitely stay here again!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tarkisha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful unit,have everything you. Pool was to cold,but it was Beautiful and clean.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Sandeep

Disliked: Cleanliness, amenities, communication
Suites were spacious, facilities are good for long length stay. Club next door - heard thumping noise all night. Floors smelled of food being cooked all night & seeped into out flat. Dining options are not great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property highly recommended.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Shivanga

Liked: Amenities
Very cozy..
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, check-in, communication, listing accuracy
The kitchen is very sparse. Needs more cooking utensils, more pans and some basic seasoning like salt and pepper or.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

ceaser

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Olumbe

Spotless
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Priscah K

Liked: Cleanliness, property conditions & facilities, communication
Great service
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rodrigue

Liked: Cleanliness, property conditions & facilities, communication
All nice
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Xiao Qian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Safety. Clean. Convenience
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Tarkisha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property with good accommodations. Can use better cleaning of the suites. And driver transportation is overpriced. Was told one price to go to Serit mall and was taken to another mall that cost more and was useless. Cheaper to uber.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, room comfort

One of the best in Kenya

Just two issues. 1) The security is just to much. 2) The property is so large it requires long walks.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Rebeca Eugenia

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente para hospedarte en familia
Stayed 8 nights in Mar 2026
Verified

4/10 Poor

Christopher

Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Tia

Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Richard

Stayed 5 nights in Jan 2026