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Palm Airport Suites

2.5 star property
Peaceful retreat near Nairobi National Park combines natural surroundings with shopping convenience and garden views for a relaxing getaway

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Photo gallery for Palm Airport Suites

Garden - Palm Airport Suites (Syokimau)
Front of property - Palm Airport Suites (Syokimau)
Iron/ironing board, free WiFi, bed sheets - Palm Airport Suites (Syokimau)
Interior - Palm Airport Suites (Syokimau)
Exterior detail - Palm Airport Suites (Syokimau)
Palm Airport Suites, next to Nairobi National Park, offers a quiet escape with an on-site shopping mall. Guests enjoy continental breakfast, free WiFi, laundry facilities, bicycle parking, and help from multilingual staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Iron/ironing board, free WiFi, bed sheets

Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Double or Twin Room

Iron/ironing board, free WiFi, bed sheets

Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Syokimau, Palm Airport Suites is in the business district. Travelers eager for a bit of culture can stop by Kenya National Theatre, while those wishing to experience the area's natural beauty can explore Nairobi National Park and Uhuru Park. University of Nairobi and Aga Khan University Nairobi are two other places to visit that come recommended. Visit our Syokimau travel guide
View more Guest Houses in Nairobi
Map
Syokimau Airport Road, Syokimau, Nairobi

What's nearby

  • A giraffe in a grassy field with a city skyline in the background.
    Nairobi National Park
    5 min drive - 2.5 miles
  • University of Nairobi
    University of Nairobi
    17 min drive - 12.6 miles
  • Gateway Mall
    2 min drive - 1.2 miles
  • Thika Road Mall
    22 min drive - 16.8 miles
  • The Aga Khan University Hospital
    22 min drive - 15.3 miles

Getting around

  • Syokimau Station
    9 min drive
  • Jomo Kenyatta Intl. Airport (NBO)
    19 min drive

Restaurants

  • Delagacio
    8 min drive
  • Smoke Yard Grill
    3 min drive
  • Pool Bar Crown Plaza Hotel
    12 min drive
  • Astrol pub
    3 min drive
  • Food Court - Gateway mall
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Playground
  • Shopping mall

Family friendly

  • Children's games
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Computer monitor
  • Iron/ironing board on request
  • Portable fan
  • Printer
  • Washing machine

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 2)
  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Is Palm Airport Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palm Airport Suites?

Check-in start time: 6:00 AM; Check-in end time: anytime.

What time is check-out at Palm Airport Suites?

Check-out is at 10:00 AM. Late check-out is available for USD 10 (subject to availability).

Does Palm Airport Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per vehicle applies.

Where is Palm Airport Suites located?

Situated in the business district, this guesthouse is within 12 mi (20 km) of Nairobi National Park, Uhuru Park, and Nairobi Hospital. University of Nairobi and Kenya National Theatre are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palm Airport Suites Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Location

9.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 46 out of 74 reviews
Rating 8 - Good. 16 out of 74 reviews
Rating 6 - Okay. 6 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 4 out of 74 reviews

Reviews

Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
We loved our stay: great staff, comfortable room, close to the airport.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Detrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Palm Airport Suites! The location is perfect for airport access, and the area feels safe and quiet. The room was clean, comfortable, and well kept. Staff were friendly and made everything easy, especially with transport and check-in. Solid, affordable option—I’d definitely stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, amenities
Spotless Hot shower Comfortable bed Free water to drink Exceptional staff Very helpful
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Samier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by staff went above and beyond my expectations and to accommodate my needs at odd times
Stayed 1 night in Apr 2026
Verified

8/10 Good

Carey

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, breakfast was very nice. Tv had a couple of channels only. Airport shuttle is way more expensive than Uber.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfy and close to the airport

Very comfy and welcoming hosts.
Stayed 7 nights in Dec 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Staff was friendly and welcoming.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Michelle

Liked: Amenities
Convenient, and staff go above and beyond to please!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Erick

Liked: Cleanliness, amenities, property conditions & facilities
The staff were able to receive me late at night. The staff also prepared breakfast early in the morning as I had requested. Their rooms were clean, and the beds had mosquito nets. It is essential to coordinate with the suites in advance if you are flying in to ensure easy transportation to the suites.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samier

Liked: Cleanliness, staff & service, property conditions & facilities
Good airport pick up
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alexsandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was very accommodating. Friendly staff and good service. Would stay here again.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

DOMINIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location and available transportation to airport
Stayed 1 night in Feb 2024
Verified

8/10 Good

Eddie

The property is very neat, clean and very quiet. The staff was super friendly. Wi-Fi worked excellently. The property is isolated and the road is bumpy getting too it. Breakfast was excellent. Freshly cooked served.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The girls cooked for me and itwas delicious. The staff was accommodating. We had a bit of difficulty finding our driver at the airport. Bed and pollow was comfortable.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Vance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and pleasant. The neighbour's dogs woke me up a few times both nights.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Nittaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

Everyone was so friendly and made me feel like home. They also have in-house taxi service. It truly feels like staying with a host family with plenty of space in the room and at the reception. Nice warm shower after a long journey.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

JONATHAN

Disliked: Property conditions & facilities, room comfort

Incredibly basic

The host was very friendly but the facilities were incredibly basic and without even the most fundamental amenities. No breakfast available.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming bed and breakfast suite near the airport

It was a 14-hour night-time stopover, so we were just looking for a place to sleep. This bed-and-breakfast style accommodation was perfect. The room was fine, clean, ample space for 4 of us. Only overhead light (I think), no bedside lamps. The bathroom was clean and adequate. The common area downstairs looked welcoming, but we did not get a chance to use it. But mostly, the owners were incredibly friendly, welcoming, and accommodating of our tight schedule, meeting us at the airport, making us a lovely dinner, and taking us right back to the airport very early the next day.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

obukeni

Liked: Staff & service
Breakfast was nice
Stayed 1 night in May 2026
Verified

10/10 Excellent

LEZLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were basic (but suitable for the price) and the staff was amazing and went out of their way to be helpful!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
What an amazing experience. After airport strike. This place was heaven sent. Christina was AMAZING. pick up and drop off at airport and the food was absolutely amazing (made fresh and prepared on request.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
It was great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great guest house

Great value guest house close to Jomo airport!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the property. The staff were very friendly and professional. Very convenient to airport for the late flight. I would recommend to everyone. Thanks staff for a delicious breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff (Christine, Cynthia, and Florence) were extremely professional and inviting. Such a hidden gem and very relaxing. Christine and I went to the local market so that I can buy grocery items. They extended their kitchen to me. Christine and I made homemade spaghetti, lots of mixed veggies, and meatballs. I would definitely recommend Palm!!!
Stayed 2 nights in Feb 2026