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Palacina The Residence & The Suites

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Terrace/patio - Palacina The Residence & The Suites (Nairobi)
Indoor pool, outdoor pool, pool umbrellas, sun loungers - Palacina The Residence & The Suites (Nairobi)
Penthouse Suite | Premium bedding, minibar, in-room safe, individually decorated - Palacina The Residence & The Suites (Nairobi)
Executive lounge - Palacina The Residence & The Suites (Nairobi)
Terrace/patio - Palacina The Residence & The Suites (Nairobi)
Luxury
5.0 star property
9.4

Exceptional

Garden sanctuary in Nairobi

A peaceful garden oasis welcomes guests with comfortable seating areas and a beautiful outdoor pool. Spacious suites feature private balconies overlooking lush greenery, while the attentive staff arranges personalized safari excursions through their sister company.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Palacina Suite

Premium bedding, minibar, in-room safe, individually decorated

Palacina Suite

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Penthouse Suite

Premium bedding, minibar, in-room safe, individually decorated

Penthouse Suite

  • 150 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Palacina 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Palacina 01 Bedroom Residence

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive 01 Bedroom Residence

Executive 01 Bedroom Residence | Premium bedding, minibar, in-room safe, individually decorated

Executive 01 Bedroom Residence

  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive 02 Bedroom Residence

Executive 02 Bedroom Residence | Premium bedding, minibar, in-room safe, individually decorated

Executive 02 Bedroom Residence

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive 03 Bedroom Residence

Executive 03 Bedroom Residence | Premium bedding, minibar, in-room safe, individually decorated

Executive 03 Bedroom Residence

  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Beds
  • Free WiFi

View all photos for Penthouse 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Penthouse 02 Bedroom Residence

  • 145 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Business Studio, 1 Bedroom, Non Smoking

Business Studio, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Business Studio, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 75 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Nairobi, Palacina The Residence & The Suites is in the business district. Teleposta Towers and National Assembly Building are local landmarks, and some of the area's activities can be experienced at Kenya Railway Golf Club and Royal Nairobi Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Be sure to check out the area's animals with activities such as game drives and game viewing. Visit our Nairobi travel guide
Map
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100

What's nearby

  • Nairobi City County Kenya's Capital Sunset Sunrise Sundowner Golden Hour Cityscapes Skyline Skyscrapers Landscapes Tall Building Landmarks In Kenya East Africa Aerial Tower High-rise Modern City House
    Uhuru Park
    4 min drive - 2.1 miles
  • A giraffe in a grassy field with a city skyline in the background.
    Nairobi National Park
    9 min drive - 5.8 miles
  • Yaya Centre
    2 min drive - 1.0 mile
  • Lucky 8 Casino
    2 min drive - 1.0 mile
  • Prestige Plaza
    4 min drive - 1.6 miles

Getting around

  • Syokimau Station
    31 min drive
  • Nairobi (WIL-Wilson)
    14 min drive

Restaurants

  • Connect Coffee
    11 min walk
  • Alfajiri
    5 min walk
  • La Jardin
    16 min walk
  • Artcaffe-Kileleshwa
    14 min walk
  • Roadhouse Grill
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Palacina Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • No elevator
  • Phone accessibility kit
  • Tile flooring in room
  • Visual fire alarm

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Ice maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop
  • Toaster
  • Toaster oven
  • Wet bar

More

  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses some solar and geothermal energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Palacina The Residence & The Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Palacina The Residence & The Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palacina The Residence & The Suites?

Check-in start time: noon; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Palacina The Residence & The Suites?

Check-out is at 10:00 AM.

Does Palacina The Residence & The Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50.00 per vehicle applies.

Where is Palacina The Residence & The Suites located?

Located in Kilimani, this luxury hotel is within 1 mi (2 km) of Yaya Centre and Lucky 8 Casino. Nairobi Hospital and Prestige Plaza are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palacina The Residence & The Suites Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 149 out of 187 reviews
Rating 8 - Good. 24 out of 187 reviews
Rating 6 - Okay. 8 out of 187 reviews
Rating 4 - Poor. 2 out of 187 reviews
Rating 2 - Terrible. 4 out of 187 reviews

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very friendly staff, quiet area. I would highly recommend this hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Room was very clean, with adequate amenities and tastefully furnished
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel, was last there in 2020. Food great, staff top class, best place to stay.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, impeccably helpful and polite staff
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Palacine. Great staff, beautiful rooms, yummy breakfast. Great location . Thank you
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in a safe area of Nairobi It is tastefully decorated with large well decorated rooms. The staff was proper I will stay there again
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Property conditions & facilities

Relax into Nairobi at Paladins

Fantastic property and attentive staff. Enjoyed the breakfast each day and lunch/dinner options were excellent.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Yem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing service.
Stayed 9 nights in May 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, convenient modern suites

Fantastically comfortable beds, excellent staff and a lovely suite. Very peaceful location with 2 pools but only 15 mins from Wilson airport and striking distance of Blixen Museum, Carnivore and the Giraffe Sanctuary.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay could not have been better! Beautifully decorated and spacious room, quiet and comfortable. EVERY staff member was warm and welcoming. Would love to stay here again!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool aesthetics were beautiful, clean, towels available, as well as a phone. Gym was well equipped with a variety of options. Top notch!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also The food is probably at the top of what I’ve experienced in East Africa.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facility with excellent service

We totally enjoyed our stay at Palacina. We got a great room. The lap pool was fantastic. We would like to commend Andrea and her team for excellent service. You made our stay wonderful.
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very cozy and comfortable. The staff were friendly and helpful. The property was beautiful and there were nice places to read, work or socialize. I loved the lap pool as well. I will definitely stay here when I return to Nairobi.
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, tranquil place, spacious rooms, wonderful staff and service. I have many choices but this is my regular place in Nairobi. Only wish they had a wider range of vegetarian options in the menu.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED everything about this place! Here in Nairobi for my sons wedding and they took such good care of us!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay.

Beautiful place to stay in Nairobi. We only had one night here but we wished it was much longer. Great facilities. Lovely team. Beautiful room. Recommended.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a glorious place to stay when in Nairobi. It’s just a tranquil oasis with incredibly friendly staff, amazing food (we’re vegetarians), and astonishingly spacious comfortable rooms. We had a huge balcony which overlooked beautiful trees and were woken up by bird song every morning. The facilities are great - swimming pool, health club, etc. But it is the staff that make us feel so welcome and at home… Samson at reception was especially thoughtful and engaging and I had great conversations with driver David.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Deborah Yarbrough

Liked: Cleanliness, property conditions & facilities, room comfort
Outstanding Guest services from EVERYONE. The entire staff was polite, attentive, helpful, beautiful smiles. They provided information as needed, directions, suggestions and anything else We needed. They accommodations were wonderful, access to food, transportation was only a few steps away. I felt relaxed and very happy & safe.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service. The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drivers were amazing, will take you wherever you want. Special thanks to Felix for taking good care of me while shopping. The indoor pool is beautiful and warm. Best of all is the resident tortoise. She was entertaining. Thanks for a great stay.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it. For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia
Stayed 2 nights in Feb 2024