See all properties

Ngong Hills Hotel

3.5 star property
Hotel in Nairobi with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Ngong Hills Hotel

Lunch and dinner served, international cuisine
Lounge
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Lobby sitting area
Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Suites

Flat-screen TV

Superior Suites

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
  • 490 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room with City View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Twin Room with City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Tempur-Pedic bed
  • 210 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Tempur-Pedic bed
  • 210 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room with private Bathroom

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Family Room with private Bathroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Premium bedding
  • 490 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Similar properties

Lobby sitting area

ibis Styles Nairobi Westlands

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 669 reviews
ibis Styles Nairobi Westlands

About the neighborhood

Map
Ngong Road, Nairobi

What's nearby

  • Yaya Centre - 10 min walk - 0.6 miles
  • Nairobi Hospital - 2 min drive - 1.2 miles
  • University of Nairobi - 5 min drive - 2.3 miles
  • Kenyatta International Convention Centre - 6 min drive - 2.8 miles
  • Sarit Centre - 7 min drive - 3.2 miles

Getting around

  • Syokimau Station - 30 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 34 min drive

Restaurants

  • ‪Java House - ‬8 min walk
  • ‪Sherlocks Den - ‬7 min walk
  • ‪Mama Oliech's Restaurant - ‬11 min walk
  • ‪Ashaki Grill & BBQ - ‬6 min walk
  • ‪Dial-A-Cake Restaurant - ‬6 min walk

About this property

Ngong Hills Hotel

Hotel located in Woodley
Take advantage of a terrace, a coffee shop/cafe, and a garden at Ngong Hills Hotel. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A vending machine, tour/ticket assistance, and a porter/bellhop
  • A front-desk safe, newspapers in the lobby, and a computer station
Room features
All 110 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 to 35 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 107,640 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 35 for adults, and USD 10 to 15 for children
  • Airport shuttle fee: USD 35 per vehicle
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Ngong Hills Hotel Nairobi
Ngong Hills Hotel
Ngong Hills Nairobi
Ngong Hills
Ngong Hills Hotel Hotel
Ngong Hills Hotel Nairobi
Ngong Hills Hotel Hotel Nairobi

Frequently asked questions

Is Ngong Hills Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ngong Hills Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Ngong Hills Hotel?

Check-out is at 10:00 AM.

Does Ngong Hills Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 35 per vehicle applies.

Where is Ngong Hills Hotel located?

Located in Woodley, this hotel is within a 15-minute walk of Prestige Plaza and Yaya Centre. Royal Nairobi Golf Club and Nairobi Hospital are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Ngong Hills Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 25 out of 80 reviews
Rating 8 - Good. 35 out of 80 reviews
Rating 6 - Okay. 16 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Oct 2022

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good and convenient for my needs.
Stayed 9 nights in Dec 2023

10/10 Excellent

Amber

So friendly! Wonderful experience! This was our second stay in 2 years and although it isn’t super close to airport, I feel like I could bypass other options because of the service, cleanliness, and great restaurant!
Stayed 1 night in Apr 2024

8/10 Good

MIDORI

Liked: Cleanliness, staff & service, property conditions & facilities
The location is good. The hotel staffs are very frendly and helpful. You have to be aware that the restaurant serve extreamly slow. It took 50minutes to get pasta for my lunch.
Stayed 9 nights in Sep 2024

6/10 Okay

Peter

The broken window in my room made me feel cold.
Stayed 4 nights in Nov 2024

8/10 Good

Yijia

Liked: Cleanliness, staff & service, amenities
The staff is very friendly, and the related facilities of the shower room need to be remodeled

10/10 Excellent

Sherrell

The property need to have a better Internet system, and they need to let people be aware that they are responsible for their driver to and from the airport. Other than that the hotel is in a great location. The restaurant food was great and the staff was outstanding they had a lot of respect from the people that let you in the gate to the ones twho prepare your food to the one who clean your room to the ones at the front desk, I enjoyed everything about my stay at this hotel. I stayed there for 12 days and my stay was amazing. This hotel had the best staff I ever meet. I love the way everyone greeted you on a daily basis.
Stayed 12 nights in Jan 2024

4/10 Poor

Virginia

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like anything abt the property.
Stayed 6 nights in Apr 2024

8/10 Good

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Was a bit crazy cz the staff did not know exactly what to charge and what was booked.
Stayed 4 nights in Oct 2023

6/10 Okay

Epiphane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is just average
Stayed 3 nights in Nov 2024

10/10 Excellent

Kohei

Stayed 2 nights in Oct 2024

10/10 Excellent

YUKICHIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Innocent

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hallways are dirty
Stayed 5 nights in Aug 2024

8/10 Good

Jinseong

Stayed 1 night in Aug 2024

8/10 Good

Jack

Stayed 13 nights in Feb 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Behnam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

2/10 Terrible

Moses

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Aaron

Stayed 1 night in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable four star hotel. Worth trying
Stayed 1 night in Apr 2022

8/10 Good

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was okay for one night staying.
Stayed 1 night in Dec 2021

8/10 Good

Edith

Liked: Staff & service, amenities
El hotel esta cerca de tiendas y supermercado. el cuarto que nos todo. el sensor de movimiento tenia problemas, la ducha el agua slia por todos lados, la goma de la puerra del bańo estaba despegada, reporte todo y enseguida fueron a arreglar todo, muy buena respuesta. El desayuno muy bueno. En general nos fue miy bien en este hotel el servicio y atención muy bueno. lo recomiendo.
Stayed 2 nights in Nov 2021

6/10 Okay

Joseph Mavindu, Mwingi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked their clean room. Friendly staff too. Disliked: when I extended my stay by 2 days, they hicked prices opportunistically
Stayed 3 nights in Sep 2021