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Lotos Inn & Suites, Nairobi

Property class: 3.5
Escape to an urban oasis with rooftop views of the golf course. Enjoy international flavors on-site or explore nearby attractions.

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Photo gallery for Lotos Inn & Suites, Nairobi

A spacious dining area with a high ceiling, large windows, and multiple dining tables. - Lotos Inn & Suites, Nairobi (Nairobi)
A multi-level hotel lobby with a central atrium, glass railings, and a chandelier. - Lotos Inn & Suites, Nairobi (Nairobi)
A spacious restaurant with wooden tables and chairs, a central bar, and large windows offering views of the outdoors. - Lotos Inn & Suites, Nairobi (Nairobi)
A high-rise building with a reflective glass facade, a prominent entrance with a canopy, and a visible tree in the foreground. - Lotos Inn & Suites, Nairobi (Nairobi)
A hotel room with a bed, desk, chair, TV, and a balcony with curtains. - Lotos Inn & Suites, Nairobi (Nairobi)
In Nairobi's golfing haven, Lotos Inn & Suites offers a rooftop retreat with a coffee shop and garden. Unwind at the bar or dine al fresco at the Garden Restaurant, where international cuisine meets local charm. With free in-room WiFi and luggage storage, this hotel provides comfort and convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Park View Suite

A hotel room with a bed, desk, chair, and a balcony with a view of trees.

Park View Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Park view
  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite

A hotel room with a bed, desk, chair, and a balcony with a view of trees.

Standard Suite

7.6 out of 10
Good
(4 reviews)
  • 115 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for 0B

A hotel room with a bed, desk, chair, and a balcony with a view of trees.

0B

  • Resort view
  • 7 sq m
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite Non smoking

A hotel room with a bed, bedside tables, a desk, a chair, and a window with curtains.

Standard Suite Non smoking

  • Sleeps 2
  • 2 Double Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Suite with Park View Non smoking

A hotel room with two beds, a desk, a TV, a refrigerator, and a balcony.

Suite with Park View Non smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double park view

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Double park view

  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Highridge, a neighborhood in Nairobi, Lotos Inn & Suites, Nairobi is next to a golf course. Nairobi National Park and Karura Forest reflect the area's natural beauty and area attractions include Chandaria Centre for Performing Arts and Nairobi Railway Museum. Looking to enjoy an event or a game while in town? See what's happening at Nairobi City Stadium or Nyayo National Stadium. Visit our Nairobi travel guide
Map
19 Mpaka Rd., Westlands, Nairobi, Nairobi County, 00200

What's nearby

  • A building with a traditional tiled roof and a sign that reads "Fairmont The Montrose."
    University of Nairobi
    2 min drive - 1.0 mile
  • Oshwal Religious Centre
    5 min walk - 0.3 miles
  • Sarit Centre
    7 min walk - 0.4 miles
  • Westgate Shopping Mall
    12 min walk - 0.7 miles
  • Nairobi Education Centre - Animal Orphanage
    13 min walk - 0.7 miles

Getting around

  • Syokimau Station
    30 min drive
  • Jomo Kenyatta Intl. Airport (NBO)
    33 min drive

Restaurants

  • Bar'dayez Bistro
    5 min walk
  • Brew Bistro & Lounge
    7 min walk
  • The Alchemist Bar (The Bus)
    7 min walk
  • Slush Coffee World
    6 min walk
  • Coachela
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Restaurant

Things to do

  • 36-hole adjacent golf course
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Lotos Inn & Suites, Nairobi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Lotos Inn & Suites, Nairobi?

Check-in start time: 10:00 AM; Check-in end time: anytime.

What time is check-out at Lotos Inn & Suites, Nairobi?

Check-out is at 11 AM.

Does Lotos Inn & Suites, Nairobi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 25 per vehicle applies.

Where is Lotos Inn & Suites, Nairobi located?

Located in Highridge, this golf hotel is within a 15-minute walk of Oshwal Religious Centre, Sarit Centre, and Westgate Shopping Mall. UNHCR Kenya and Diamond Plaza II are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lotos Inn & Suites, Nairobi Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 60 out of 115 reviews
Rating 8 - Good. 32 out of 115 reviews
Rating 6 - Okay. 12 out of 115 reviews
Rating 4 - Poor. 3 out of 115 reviews
Rating 2 - Terrible. 8 out of 115 reviews

Reviews

Verified review

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice now! Staff and service was amazing, definitely reccomend!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely stay, great location, very spacious and clean rooms with a nice view. All the Staff & security were very kind and lovely to speak to so we booked twice! Definitely reccomend
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Robertson

Liked: Cleanliness
Great place to be in Westlands Nairobi City , quite , secure and exellent members of staff keep it up
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spotless room and well cooked & huge breakfast choice in beautiful room overlooking sports ground in the heart of Westlands.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Soyini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Property was clean and staff is very friendly.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Adithya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with clean facilities and rooftop restaurant with great breakfast selection and made to order eggs.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Sanjai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for me as it was near to the event I went for there are restaurants near and also shops near by service was very good my son stayed there last year for 9days i will definitely stay there again.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Onur

Liked: Staff & service
Staff was friendly and very open to help. Breakfast was limited . It was nearly winter time but there was no AC at the room
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Our room had great space with kitchen included. Room was always cleaned whenever requested. Everything has been great but can get a bit loud upstairs since there’s restaurant above.
Stayed 12 nights in Nov 2023
Verified review

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th staff could not have been more friendly and flexible. A very safe hotel in the CBD that doesn’t break the bank. Pay the slight enhancement to have a room on the side of the little park. Huge breakfast choice covering all options. Spacious rooms with fridge and cupboards for longer stays.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, clean and spacious room

Stayed two nights in a room that was large, clean and comfortable. The location was great as it was within walking distance of several grocery stores, malls and restaurants. Given the proximity to the main road it was a little noisy, but manageable. The staff and security were friendly and welcoming. The staff was able to accommodate an early check in due to an early morning flight arrival which was much appreciated.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Krisztián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to Sarit Mall, a Subway just opposite the road, quiet place and very valuable for money against some others in Nairobi city
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Krisztián

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near a main crossroad where is a mall too
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

EYOBO MOSES KUOL

Liked: Staff & service, amenities, property conditions & facilities
I like the location
Verified review

10/10 Excellent

UDAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place only restaurant closes by 10 pm.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Great neat well kept hotel centrally located in Westlands area, you could literally walk to three Malls without using an Uber. They have 24/7 hotel staff that are there to always take care of your needs. A great place to stay.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean well kept hotel, very friendly staff. I highly recommend.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Alfred

Liked: Staff & service, amenities
This is a great place for peace and fun. Everyone at the front desk is extremely helpful and professional. The breakfast is good. Add that you your reservation. I am well pleased with this place.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Aden

Liked: Cleanliness, staff & service, property conditions & facilities
Always is my favorite
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Modi

I didn't enjoy the food
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Book for king size. Paid on booking. However the room was not reserved. Instead gave two twin size bed room.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

tery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaints I really have is that the water is inconsistently warm to cold to hot all the time and no air conditioning. For the money was good. . Thanks.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

MATHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, worth the money :-))

I was supposed to get a welcome gift or drink being a gold member, but did not. Other than that everything was good, but while the room was spacious, I measured it to be about 440 square feet, it is not the 1200+ square feet as shown on the Hotels.com listing. This should be corrected.
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Georgette

Liked: Cleanliness
What would’ve otherwise been a great stay turned bitter when I became very ill after eating from the hotel’s restaurant. I was due to check out at 11.00 am with my flight leaving late in the night. The evening before checking out, I ordered the Garden Prawn Hot Pot with medium spice, a meal recommended by the waiter at the restaurant located on the 6th floor. A couple hours after eating the meal, I woke up with severe abdominal cramps and this was followed by several hours of diarrhoea and vomiting, which prevented me from returning to sleep. Realising I would be in no shape to check out at 11.00 am, I phoned reception at about 6.00 am to explain my situation and request an additional night. I then visited the nearby hospital where I spent a few hours receiving IV fluids and other medication to stabilise and rehydrate me. I spent the afternoon resting at the Lotos Inn until 7.30 pm when I felt well enough to head to the airport for my flight. The hotel has handled this incident poorly. Despite phoning reception from as early as 6.00 am, I was shocked to learn while checking out that the restaurant had not been immediately informed. I’ve not been offered a refund for the cost of the meal and I was required to pay for an additional night that wouldn’t have been necessary had I not gotten sick. I’ve since emailed the hotel requesting reimbursement of my expenses and they’ve ghosted me.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Florisvindo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Excelente acomodações e ótimo restaurante.
Stayed 12 nights in Nov 2023