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Lotos Inn & Suites, Nairobi

3.5 star property
Hotel in Nairobi with a rooftop terrace and a 24-hour business center

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Photo gallery for Lotos Inn & Suites, Nairobi

Front of property - evening/night
Hallway
Sports facility
Park View Suite | Garden view
0B | Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Park View Suite

Premium bedding, minibar, in-room safe, individually decorated

Park View Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Refrigerator
  • Park view
  • 115 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, individually decorated

Standard Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Refrigerator
  • 115 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

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About the neighborhood

Map
19 Mpaka Rd., Westlands, Nairobi, Nairobi County, 00200

What's nearby

  • Sarit Centre - 8 min walk - 0.5 miles
  • Westgate Shopping Mall - 10 min walk - 0.6 miles
  • University of Nairobi - 20 min walk - 1.1 miles
  • Nairobi National Museum - 20 min walk - 1.1 miles
  • United Nations Office at Nairobi - 8 min drive - 3.2 miles

Getting around

  • Syokimau Station - 30 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 33 min drive

Restaurants

  • ‪The Alchemist Bar (The Bus) - ‬7 min walk
  • ‪Havana Bar & Restaurant - ‬6 min walk
  • ‪Brioche Café Bistro - ‬7 min walk
  • ‪Open House Restaurant - ‬7 min walk
  • ‪Beit É Selam - ‬5 min walk

About this property

Lotos Inn & Suites, Nairobi

Hotel located in Highridge
Take advantage of an adjacent golf course, a rooftop terrace, and a coffee shop/cafe at Lotos Inn & Suites, Nairobi. The on-site international cuisine theme restaurant, Garden Restaurant, offers breakfast, lunch, dinner, and al fresco dining. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a TV in the lobby
  • Concierge services, tour/ticket assistance, and free newspapers
Room features
All 66 individually furnished rooms feature comforts such as premium bedding and separate sitting areas, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 30-inch LCD TVs with premium channels
  • Balconies or patios, separate sitting areas, and separate dining areas

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Restaurant

Things to do

  • 36-hole adjacent golf course
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Lotos INN NAIROBI
Lotos INN
Lotos NAIROBI
Lotos Inn & Suites, Nairobi Hotel
Lotos Inn & Suites, Nairobi Nairobi
Lotos Inn & Suites, Nairobi Hotel Nairobi

Frequently asked questions

Is Lotos Inn & Suites, Nairobi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotos Inn & Suites, Nairobi?

Self parking is free at this property.

What time is check-in at Lotos Inn & Suites, Nairobi?

Check-in start time: 10:00 AM; Check-in end time: anytime.

What time is check-out at Lotos Inn & Suites, Nairobi?

Check-out is at 11 AM.

Does Lotos Inn & Suites, Nairobi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 25 per vehicle applies.

Where is Lotos Inn & Suites, Nairobi located?

Located in Highridge, this golf hotel is within a 15-minute walk of Oshwal Religious Centre, Sarit Centre, and Westgate Shopping Mall. UNHCR Kenya and Diamond Plaza II are also within 1 mi (2 km).

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Lotos Inn & Suites, Nairobi Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 55 out of 104 reviews
Rating 8 - Good. 28 out of 104 reviews
Rating 6 - Okay. 11 out of 104 reviews
Rating 4 - Poor. 3 out of 104 reviews
Rating 2 - Terrible. 7 out of 104 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

It was very convenient for me as it was near to the event I went for there are restaurants near and also shops near by service was very good my son stayed there last year for 9days i will definitely stay there again.
Stayed 4 nights in Dec 2024

10/10

Excellent hotel with clean facilities and rooftop restaurant with great breakfast selection and made to order eggs.
Stayed 2 nights in Feb 2024

8/10

Great location. Property was clean and staff is very friendly.
Stayed 2 nights in Sep 2023

10/10

Excellent place only restaurant closes by 10 pm.
Stayed 2 nights in Sep 2024

10/10

Nice hotel near a main crossroad where is a mall too
Stayed 2 nights in Oct 2023

10/10

Th staff could not have been more friendly and flexible. A very safe hotel in the CBD that doesn’t break the bank. Pay the slight enhancement to have a room on the side of the little park. Huge breakfast choice covering all options. Spacious rooms with fridge and cupboards for longer stays.
Stayed 1 night in Dec 2024

10/10

I like the location

10/10

Great neat well kept hotel centrally located in Westlands area, you could literally walk to three Malls without using an Uber. They have 24/7 hotel staff that are there to always take care of your needs. A great place to stay.
Stayed 3 nights in Apr 2023

10/10

A very clean well kept hotel, very friendly staff. I highly recommend.
Stayed 4 nights in Apr 2023

10/10

Always is my favorite
Stayed 1 night in Apr 2024

8/10

Very clean hotel. Our room had great space with kitchen included. Room was always cleaned whenever requested. Everything has been great but can get a bit loud upstairs since there’s restaurant above.
Stayed 12 nights in Nov 2023

10/10

This is a great place for peace and fun. Everyone at the front desk is extremely helpful and professional. The breakfast is good. Add that you your reservation. I am well pleased with this place.
Stayed 2 nights in Jul 2023

10/10

Stayed two nights in a room that was large, clean and comfortable. The location was great as it was within walking distance of several grocery stores, malls and restaurants. Given the proximity to the main road it was a little noisy, but manageable. The staff and security were friendly and welcoming. The staff was able to accommodate an early check in due to an early morning flight arrival which was much appreciated.
Stayed 2 nights in Aug 2023

4/10

Book for king size. Paid on booking. However the room was not reserved. Instead gave two twin size bed room.
Stayed 1 night in Sep 2024

10/10

Really close to Sarit Mall, a Subway just opposite the road, quiet place and very valuable for money against some others in Nairobi city
Stayed 1 night in Sep 2023

6/10

I didn't enjoy the food
Stayed 1 night in Apr 2024

8/10

The only complaints I really have is that the water is inconsistently warm to cold to hot all the time and no air conditioning. For the money was good. . Thanks.
Stayed 4 nights in Oct 2023

10/10

I was supposed to get a welcome gift or drink being a gold member, but did not. Other than that everything was good, but while the room was spacious, I measured it to be about 440 square feet, it is not the 1200+ square feet as shown on the Hotels.com listing. This should be corrected.
Stayed 1 night in May 2023

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 2 nights in Sep 2024

10/10

Stayed 1 night in Apr 2024

10/10

Stayed 2 nights in Apr 2024

8/10

Stayed 1 night in Feb 2024

10/10

Stayed 2 nights in Nov 2023

10/10

Excelente acomodações e ótimo restaurante.
Stayed 12 nights in Nov 2023