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Karen Plains Hotel

5.0 star property

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Photo gallery for Karen Plains Hotel

45-inch flat-screen TV with cable channels, fireplace, Netflix - Karen Plains Hotel (Nairobi)
Property video
Balcony - Karen Plains Hotel (Nairobi)
Egyptian cotton sheets, premium bedding, down comforters - Karen Plains Hotel (Nairobi)
Reception - Karen Plains Hotel (Nairobi)
Located close to Yaya Centre, Karen Plains Hotel provides an art gallery on site, a shopping mall on site, and laundry facilities. Fitness classes are offered at the health club; the property also has a 24-hour business center and a snack bar/deli. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry
  • Gym

Room options

View all photos for Deluxe Room, Balcony

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Balcony

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, Multiple Bedrooms, Vision Accessible, Annex Building

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Multiple Bedrooms, Vision Accessible, Annex Building

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Apartment

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Apartment

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Royal Room

Egyptian cotton sheets, premium bedding, down comforters

Royal Room

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Double Room

Egyptian cotton sheets, premium bedding, down comforters

Basic Double Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Double Room

Egyptian cotton sheets, premium bedding, down comforters

Exclusive Double Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Karen, a neighborhood in Nairobi, Karen Plains Hotel is in the suburbs. Yaya Centre and Village Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park and Uhuru Park. University of Nairobi and Kenyatta International Convention Centre are two other places to visit that come recommended. Visit our Nairobi travel guide
View more Aparthotels in Nairobi
Map
Karen Plains Rd, Nairobi, Nairobi County, 00100

What's nearby

  • Nairobis skyline with the Nairobi National Park and wildlife in the foreground.
    Nairobi National Park
    9 min drive - 3.9 miles
  • Giraffe Centre
    Giraffe Centre
    10 min drive - 4.4 miles
  • Karen Country Club
    20 min walk - 1.1 miles
  • The Hub Karen
    3 min drive - 1.6 miles
  • Oloolua Nature Trail
    4 min drive - 2.1 miles

Getting around

  • Syokimau Station
    25 min drive
  • Nairobi (WIL-Wilson)
    22 min drive

Restaurants

  • Java House Karen
    4 min drive
  • Karen Country Club
    3 min drive
  • Sax And Violins
    12 min walk
  • Cj’s
    13 min walk
  • Saab Bakery & Cafe
    13 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Mixer
  • Oven
  • Paper towels
  • Shared kitchen access
  • Spices
  • Stovetop
  • Tea bags/instant coffee
  • Toaster
  • Toaster oven

Dining

  • Daily English breakfast available 9:00 AM to noon for a fee: USD 10 for adults and USD 5 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 45-inch flat-screen TV with premium cable channels
  • Art gallery
  • First-run movies
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Laundry

  • Laundry facilities

Work spaces

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (753 square feet of space)
  • Coworking space
  • Desk chair
  • Laptop workspace
  • Office

Comfort

  • Portable fan

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Phone accessibility kit
  • Portable hoist available
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Local maps
  • Restaurant dining guides
  • Vending machine

Location highlights

  • In the suburbs

Things to do

  • Designer stores
  • Fitness classes
  • Gym
  • Health club
  • Shopping mall
  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 70 units
  • Access via exterior corridors
  • Built in 2010
  • Cleaning products are eco-friendly
  • Connecting units available
  • Gated community
  • Individual decor
  • Individual furnishings
  • Renovated - January 2025
  • Soundproofing

Policies

Check-in

Check-in start time: midnight; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The property charges 20 percent for credit card payments

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:

Strip any used beds and gather used towels

Remove personal items and remove leftover food and drinks

Turn off the lights, lock the doors, and return the keys

Access methods

Staffed front desk, key retrieval

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Children aged 12 and younger eat free breakfast

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by PayPal and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 65 per room (one-way)
  • Airport shuttle fee per child: USD 10 (one-way), (up to 18 years old)
  • Credit card charges are subject to a surcharge of 20 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Karen Plains Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Karen Plains Hotel?

Check-in start time: midnight; Check-in end time: anytime.

What time is check-out at Karen Plains Hotel?

Check-out is at 10:00 AM.

Does Karen Plains Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per room applies.

Where is Karen Plains Hotel located?

Located in Karen, this luxury aparthotel is within 9 mi (15 km) of Nairobi National Park, Yaya Centre, and Uhuru Park. University of Nairobi and The Aga Khan University Hospital are also within 12 mi (20 km).

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Reviews

Karen Plains Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

8.8

Amenities

9.6

Property conditions & facilities
Rating 10 - Excellent. 14 out of 17 reviews
Rating 8 - Good. 1 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

Reviews

Verified

10/10 Excellent

Hussain

Liked: Cleanliness, amenities, property conditions & facilities, communication
The stay was very comfortable
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, room comfort, communication
Very nice staff, nice hotel, very clean. I stayed her for 1 month. Will definitely come back.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ewart

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean and comfortable. The staff, excellent. Thanks very much to Sharon, Sheila and Hellen for taking extra steps to ensure guests are comfortable. Wonderful job.
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

marshall

From the moment I arrived to the moment I left I had the best treatment ever as I was welcomed with cheerful smile and great hospitality. A lady called Sharon who welcomed me went out of her way to make me feel at home and made me settle in well. The room was a great standard and kitted out with all modern cons. I will definitely book here again. The close proximity to the mall makes it more ideal.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, room comfort, communication
Mall and grocery store within walking distance
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Brent

Liked: Cleanliness, check-in, communication
Disliked: Listing accuracy
There is NO spa at this hotel as was advertised by Expedia. Big disappointment, as that was a big reason for making the reservation. The WiFi is horrible. Every 45 seconds you get kicked off and have to switch to another network. Otherwise, the room was clean and comfortable. Short walk to the Waterfront Mall. It's a safe area, mostly quiet.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Pelagia

Liked: Cleanliness, amenities, communication
The rooms are spacious. Really loved my stay there. Its opposite to a shopping mall which is a great advantage. The staff were absolutely amazing. Especially Sheila. She was outstanding. Very professional and helpfull. The only downfall was the water wwas cold on some days.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was very good!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ongeri

Liked: Cleanliness, check-in, communication, listing accuracy
Clean and comfortable rooms, very friendly staff in a safe, quiet location. Sunday mornings do get a bit noisy with the Church in the same building. Overall great stay.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Cynthia

Parking staff location great
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Cynthia

Nice!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

euphrase

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 1 night in Jan 2026
Verified

6/10 Okay

euphrase

Liked: Cleanliness, property conditions & facilities, communication
Excellent services but lack of mosquito nets made sleeping impossible- terrible bites and exhaustion.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Clifton

Liked: Cleanliness, check-in, communication, listing accuracy
Place was very clean, very quiet, customer service was on point, easily accessible, parking was easy and safe, location was very secure, I would recommend.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, room comfort, communication
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

KELVIN

Stayed 2 nights in Dec 2025