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JW Marriott Hotel Nairobi

4.5 star property
Luxury hotel with 4 restaurants connected to a shopping center in Nairobi

Choose dates to view prices

Photo gallery for JW Marriott Hotel Nairobi

Junior Room, 1 Bedroom, City View | Premium bedding, down comforters, memory foam beds, minibar
Rooftop terrace
Premium bedding, down comforters, memory foam beds, minibar
Premium bedding, down comforters, memory foam beds, minibar
Lobby
JW Marriott Hotel Nairobi offers a peaceful escape in bustling Westlands. Unwind at the spa, cool off in the outdoor pool, or dine at four on-site restaurants. Enjoy the terrace's sunlight and the garden's retreat. High-speed internet and dry cleaning enhance your stay.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Gym
Room

Spa

Spa by JW has 8 treatment rooms including couples treatment rooms. The hotel's spa offers deep-tissue massages and hot stone massages. Types of treatments available include aromatherapy, body scrubs, body wraps, and detox wraps. Other on-site facilities include a steam room and a sauna.

Spa
Spa

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Premium bedding, down comforters, memory foam beds, minibar

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Memory foam bed
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom, City View

Premium bedding, down comforters, memory foam beds, minibar

Junior Room, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Memory foam bed
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, memory foam beds, minibar

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Memory foam bed
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, memory foam beds, minibar

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Memory foam bed
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, City View

Executive Room, 1 Bedroom, City View | Premium bedding, down comforters, memory foam beds, minibar

Executive Room, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 101 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down comforters, memory foam beds, minibar

Club Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Memory foam bed
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Apartment, 3 Bedrooms, City View

Apartment, 3 Bedrooms, City View | Premium bedding, down comforters, memory foam beds, minibar

Apartment, 3 Bedrooms, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 196 sq m
  • City view
  • Sleeps 4
  • 3 Double Beds

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Premium bedding, down comforters, memory foam beds, minibar

Apartment, 2 Bedrooms, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 113 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | Premium bedding, down comforters, memory foam beds, minibar

Apartment, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Chiromo Lane, Westlands, Nairobi, 800

What's nearby

  • University of Nairobi - 8 min walk - 0.5 miles
  • Nairobi National Museum - 8 min walk - 0.5 miles
  • Sarit Centre - 17 min walk - 0.9 miles
  • Westgate Shopping Mall - 2 min drive - 1.4 miles
  • Kenyatta International Convention Centre - 3 min drive - 1.9 miles

Getting around

  • Syokimau Station - 25 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 27 min drive

Restaurants

  • ‪Milan Kenya - ‬4 min walk
  • ‪Boulevard Hotel Nairobi - ‬2 min drive
  • ‪Artcaffe - ‬17 min walk
  • ‪Chicken Inn-Waiyaki - ‬4 min drive
  • ‪Gpot - ‬7 min drive

About this property

JW Marriott Hotel Nairobi

Luxury hotel near Nairobi National Museum
Located close to Sarit Centre and Westgate Shopping Mall, JW Marriott Hotel Nairobi provides a poolside bar, a grocery/convenience store, and a rooftop terrace. Indulge in a body scrub, aromatherapy, and a massage at Spa by JW, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Free WiFi in public areas is available to all guests, along with an art gallery on site and a shopping mall on site.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free valet parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Wedding services, tour/ticket assistance, and massage treatment rooms
Room features
All 366 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, LED light bulbs, and free infant beds

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 5,400 for adults and USD 2,700 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hudson Bar and Grill
  • Midi Cafe and Patisserie
  • Mr. Pang Sky Bar & Lounge
  • Mughal
  • Myna

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference center (18,299 square feet of space)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Telescope

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5400 for adults and USD 2700 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Jw Marriott Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel
Jw Marriott Hotel Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel Nairobi

Frequently asked questions

Does JW Marriott Hotel Nairobi have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is JW Marriott Hotel Nairobi pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Nairobi?

Valet parking is free at this property.

What time is check-in at JW Marriott Hotel Nairobi?

Check-in begins at 3:00 PM.

What time is check-out at JW Marriott Hotel Nairobi?

Check-out is at noon.

Where is JW Marriott Hotel Nairobi located?

Located in Westlands, this luxury hotel is within 1 mi (2 km) of Nairobi National Museum and Sarit Centre. Westgate Shopping Mall and National Archives are also within 3 mi (5 km).

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Reviews

JW Marriott Hotel Nairobi Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.6

Staff & service

9.4

Eco-friendliness

10

Property conditions & facilities
Rating 10 - Excellent. 65 out of 73 reviews
Rating 8 - Good. 6 out of 73 reviews
Rating 6 - Okay. 2 out of 73 reviews
Rating 4 - Poor. 0 out of 73 reviews
Rating 2 - Terrible. 0 out of 73 reviews

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful in all areas (gym, spa, restaurants, reception) and the bed was very comfy.
Stayed 1 night in Sep 2025

10/10 Excellent

oya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Jamal Eddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2025

10/10 Excellent

castro

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Rooms, service, location is excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great for business
Stayed 5 nights in Jun 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly elegant and beautiful hotel complete w/ numerous amenities, and a staff that is poised to help w/ any reasonable request.
Nairobi skyline from the Marriott
Pool side view
Chicken BLT from the hotel lobby restaurant
Burger meal from the hotel lobby restaurant
Stayed 3 nights in Jun 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are first rate - from valets to George at the concierge desk - friendly and efficient!
Stayed 1 night in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From getting out the vehicle to departing the staff was exceptional. Food was of very high standard. Well done Marriot.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, super friendly staff they know how to make you feel at home. Would definitly come back again in the future.
Stayed 3 nights in Apr 2025

10/10 Excellent

osman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience
Stayed 2 nights in May 2025

10/10 Excellent

Ataklia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hospitality
Stayed 2 nights in Feb 2025

10/10 Excellent

Bikramjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in nairobi
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 8 nights in Jan 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about it
Stayed 2 nights in Apr 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Job Marriott

This hotel was a true to form classic. They were very attentive and classy. I loved that some of the staff wore the tradition clothes and it added a highlight above all the other highlights. The staff are clearly proud to work there and I was proud to stay there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
Quality services! Impeccable customer service! Please keep it up
Stayed 1 night in Mar 2025

8/10 Good

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel and the courtesy and friendliness of the staff is above the call of duty. For this alone, i highly recommend the hotel. Beyond this, the stylish and functional rooms, the amazing steam and hot sauna, the 5th floor infinity pool, great food options, fantastic location, i could go on and on. Check it!
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was brand new and the staff were amazing. We had a beautiful suite.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, excellent executive lounge service and options, friendly and accomodating staff. Top notch!
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magnificent hotel with stunning views! The room had a well-stocked minibar, was exceptionally clean, and the staff treated everyone with equal warmth and respect. The facilities were top-notch! Special thanks to Jim, who was incredibly helpful and kindly allowed me a late checkout. I highly recommend this place for anyone looking to make unforgettable memories.
Stayed 1 night in Nov 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and luxurious

New hotel that is very luxurious. We had an amazing stay. All was above and beyond
Stayed 3 nights in Jun 2024

6/10 Okay

Miriam

Liked: Cleanliness, property conditions & facilities, room comfort

God

God
Stayed 1 night in Dec 2024

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