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Hyatt Regency Nairobi Westlands

5.0 star property
Luxury hotel with a 24-hour health club and a coffee shop

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Photo gallery for Hyatt Regency Nairobi Westlands

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers - Hyatt Regency Nairobi Westlands (Nairobi)
Creator video - submitted by Tootsie's
Lobby - Hyatt Regency Nairobi Westlands (Nairobi)
Daily buffet breakfast (USD 30 per person) - Hyatt Regency Nairobi Westlands (Nairobi)
Exterior - Hyatt Regency Nairobi Westlands (Nairobi)
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site at Hyatt Regency Nairobi Westlands. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, E.A.T., offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a 24-hour health club.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Basic Apartment (Studio)

Basic Apartment (Studio) | Premium bedding, down comforters, in-room safe, desk

Basic Apartment (Studio)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment (Studio)

Deluxe Apartment (Studio) | Premium bedding, down comforters, in-room safe, desk

Deluxe Apartment (Studio)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Basic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Shower, rainfall showerhead, free toiletries, hair dryer

Deluxe Room, 1 King Bed

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down comforters, in-room safe, desk

Executive Suite

  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchenette | Mini-fridge, electric kettle, eco-friendly cleaning products

Apartment, 1 Bedroom

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Access)

Premium bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed (Club Access)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club Access)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed (Club Access)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Club Access)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Twin Beds (Club Access)

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 96 sq m
  • Sleeps 5
  • 2 King Beds

2 Twin Beds with Club Access

  • Sleeps 2

2 Twin Beds Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 3

Deluxe King Room-Club Access

  • Sleeps 3

Deluxe King Room-Accessible

  • Sleeps 3

View all photos for King Room

Premium bedding, down comforters, in-room safe, desk

King Room

  • Sleeps 2

King Room-Club Access

  • Sleeps 2

About the neighborhood

Located in Nairobi, Hyatt Regency Nairobi Westlands is in the city center. Nairobi Railway Museum and Arboretum are local attractions and those in the mood for shopping can visit Thika Road Mall and Sarit Centre. Looking to enjoy an event or a game while in town? See what's happening at Nairobi City Stadium or Nyayo National Stadium. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. Visit our Nairobi travel guide
Map
38 MUTHITHI ROAD, WESTLANDS, Nairobi, 00800

What's nearby

  • In my opinion the best hotel in Nairobi, its cozy and welcomming.
    University of Nairobi
    12 min walk - 0.7 miles
  • Nairobi National Museum
    12 min walk - 0.7 miles
  • Sarit Centre
    13 min walk - 0.7 miles
  • Westgate Shopping Mall
    18 min walk - 1.0 mile
  • Kenya National Theatre
    18 min walk - 1.0 mile

Getting around

  • Syokimau Station
    28 min drive
  • Jomo Kenyatta Intl. Airport (NBO)
    30 min drive

Restaurants

  • YUNION KE
    5 min walk
  • Milan Kenya
    7 min walk
  • Myna
    6 min walk
  • Mr. Pang
    5 min walk
  • Mughal Indian Cuisine
    3 min walk

About this property

Hyatt Regency Nairobi Westlands

Luxury hotel located in Westlands
Consider a stay at Hyatt Regency Nairobi Westlands and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, E.A.T., offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a 24-hour health club.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and meeting rooms
  • A billiards/pool table, luggage storage, and local meal delivery service
Room features
All 219 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and bidets
  • 65-inch Smart TVs with satellite channels
  • Mini fridges, free tea bags/instant coffee, and electric kettles

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  • Parking included
9.6 out of 10, Exceptional, 119 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • District 6
  • E.A.T.
  • The Atrium

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,135 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Elevator (43 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 44 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 per person
  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses solar energy, plus eco-friendly cleaning products
Property Registration Number 99221531

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Regency Nairobi Westlands Hotel
Hyatt Regency Nairobi Westlands NAIROBI
Hyatt Regency Nairobi Westlands Hotel NAIROBI

Frequently asked questions

Does Hyatt Regency Nairobi Westlands have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hyatt Regency Nairobi Westlands pet-friendly?

Yes, Hyatt Regency Nairobi Westlands allows pets with a maximum weight of up to 44 lbs per pet. There's a fee of USD 55 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Regency Nairobi Westlands?

Check-in begins at 2:00 PM.

What time is check-out at Hyatt Regency Nairobi Westlands?

Check-out is at noon.

Where is Hyatt Regency Nairobi Westlands located?

Located in Westlands, this luxury hotel is within a 15-minute walk of Sarit Centre, Nairobi National Museum, and Oshwal Religious Centre. University of Nairobi and Westgate Shopping Mall are also within 1 mi (2 km).

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Reviews

Hyatt Regency Nairobi Westlands Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 66 out of 78 reviews
Rating 8 - Good. 7 out of 78 reviews
Rating 6 - Okay. 0 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 4 out of 78 reviews

Reviews

10/10 Excellent

Tricia Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very polite staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, love the gym and food
Stayed 1 night in Oct 2025

10/10 Excellent

Sylvia

Clean room and staff is pleasant
Stayed 3 nights in Oct 2025

10/10 Excellent

Gobinath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with staff always with a smile and ever willing to help. One of the best hotels I’ve stayed in.
Stayed 4 nights in Sep 2025

10/10 Excellent

HISASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like very kind and friendly staff in this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff and amazing gym.
Stayed 3 nights in May 2025

10/10 Excellent

Dr. Thomas

Swift and extremely friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all super friendly and helpful. The breakfast buffet was bountiful allowing me to try many traditional Kenyan dishes.
Stayed 1 night in Sep 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and helpful. The rooms were spacious and very clean. There are some restaurants close by that are walkable, but should be cautious. The breakfast buffet is ok and a bit pricey.
Stayed 7 nights in Sep 2025

10/10 Excellent

HISASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very kind and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I would definitely stay again. The rooms were spacious and very comfortable. The staff were attentive and kind.
Stayed 1 night in Jan 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. Clean with all the necessary conveniences. Staff were friendly and helpful. The only issue I had was the bathroom sink didn't work well. And it was a room with no window to see outside.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with really modern rooms with great views and one of the nicest gyms with a sauna I’ve ever seen in a hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment i walked in i felt safe with security on site 24/7. I had no issue about my safety. The staff was incredible catering to my every need from the host, to the staff at the restaurant and at the bar Patrick making some incredible drinks to the individuals that made sure I always have a clean room. Thank you, i will be back soon
Stayed 2 nights in Oct 2025

8/10 Good

Maja

Liked: Cleanliness, staff & service, room comfort
Modern hotel with great facilities, the gym was amazing! You felt very safe and the staff was very helpful!
Stayed 4 nights in Dec 2024

8/10 Good

Carmen

Disliked: Cleanliness
While the cleanliness of the two bedroom apartment we occupied (rm1424) was awful- stains on pillows and sofa, brown water coming out of bath taps, foul odor from one of the bathrooms-I was pleasantly surprised at how clean the spa facilities were.
Stayed 1 night in Aug 2025

10/10 Excellent

SHUNGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i stayed apartment 1bed room, it has quite enough living room with sofa, table, and dining table with kitchen. and washing machine also in the room. very confortable and functional. it was very nice 1week stay. satffs are also very friendly and service speed is also very quick.
Stayed 7 nights in May 2025

10/10 Excellent

Bernadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and concerned staff
Stayed 6 nights in Sep 2024

2/10 Terrible

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior rooms are an abomination. We paid extra while there ti change. Regardless of how nice the staff were.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel, highly recommended !!
Stayed 3 nights in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Stayed 1 night in Oct 2025

10/10 Excellent

Navinjai

Excellent food and room service
Stayed 3 nights in Aug 2025

10/10 Excellent

Temidayo

Liked: Cleanliness, amenities, property conditions & facilities
Worth every penny
Stayed 1 night in Dec 2025

10/10 Excellent

Tabitha

Liked: Amenities
All was excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, adjacent small mall few shops and couple restaurants. not walkable at night.
Stayed 4 nights in Aug 2025