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Hyatt Place Nairobi Westlands

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Photo gallery for Hyatt Place Nairobi Westlands

A modern building with a swimming pool, sun loungers, and a glass facade. - Hyatt Place Nairobi Westlands (Nairobi)
Creator video - submitted by Neil’s Travel Picks
A modern bar area with a central counter, bar stools, and large windows offering a city view. - Hyatt Place Nairobi Westlands (Nairobi)
A modern lounge area with sofas, a pool table, and a bar area with stools. - Hyatt Place Nairobi Westlands (Nairobi)
A modern dining area with large windows, wooden tables, and chairs. - Hyatt Place Nairobi Westlands (Nairobi)
Luxury
5.0 star property
9.6

Exceptional

Luxury hotel located in Highridge

A free breakfast buffet, a grocery/convenience store, and a terrace are just a few of the amenities provided at Hyatt Place Nairobi Westlands. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with an art gallery on site and a shopping mall on site.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed (Forest)

A modern hotel room with a large bed, a desk, a chair, a flat-screen TV, and a bathroom.

Deluxe Room, 1 King Bed (Forest)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (King)

A hotel room with a large bed, a flat-screen TV, a desk, and a window with curtains.

Suite, 1 Bedroom, Accessible (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

A modern hotel room with a living area, kitchenette, and a separate bedroom.

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed

A modern hotel room with a living area, kitchenette, and a separate bedroom.

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a nightstand, a sofa, and a coffee table.

Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A modern bathroom with a large mirror, a sink, and a shower area.

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Highridge, a neighborhood in Nairobi, Hyatt Place Nairobi Westlands is in the entertainment district and in a regional park. Oshwal Religious Centre and Kenya National Theatre are cultural highlights, and some of the area's activities can be experienced at Kenya Railway Golf Club and Muthaiga Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Nairobi City Stadium or Nyayo National Stadium. Visit our Nairobi travel guide
Map
10 Lower Kabete Rd, Nairobi, Nairobi County, 43114

What's nearby

  • A building with a traditional tiled roof and a sign that reads "Fairmont The Montrose."
    University of Nairobi
    3 min drive - 1.9 miles
  • Sarit Centre
    1 min walk - 0.1 miles
  • Westgate Shopping Mall
    5 min walk - 0.3 miles
  • Nairobi Education Centre - Animal Orphanage
    5 min walk - 0.3 miles
  • Oshwal Religious Centre
    8 min walk - 0.5 miles

Getting around

  • Syokimau Station
    31 min drive
  • Nairobi (WIL-Wilson)
    20 min drive

Restaurants

  • Barista & Co. Specialty Coffee (Sarit)
    3 min walk
  • Spring Valley Café
    6 min walk
  • Roco Mamas
    3 min walk
  • Java House
    5 min walk
  • Fonda's Taqueria Westlands
    3 min walk

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  • Spa
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 146 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (3,703 square feet of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
2 total (up to 165 lbs per pet)

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards

Frequently asked questions

Does Hyatt Place Nairobi Westlands have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hyatt Place Nairobi Westlands pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 165 lbs per pet. There's a fee of USD 30 per pet, per night. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Nairobi Westlands?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Nairobi Westlands?

Check-out is at noon.

Where is Hyatt Place Nairobi Westlands located?

Located in Highridge, this luxury hotel is within a 10-minute walk of Sarit Centre, Westgate Shopping Mall, and Oshwal Religious Centre. UNHCR Kenya and Nairobi National Museum are also within 2 mi (3 km).

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Reviews

Hyatt Place Nairobi Westlands Reviews

9.6

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 131 out of 149 reviews
Rating 8 - Good. 12 out of 149 reviews
Rating 6 - Okay. 1 out of 149 reviews
Rating 4 - Poor. 1 out of 149 reviews
Rating 2 - Terrible. 4 out of 149 reviews

Reviews

Verified review

10/10 Excellent

Ishaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, friendly staff, well located
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Parul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast very helpful staff
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is well located right opposite a shopping mall.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

papa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and convenient
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Tanvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant. The reception ladies were so kind and helpful as I was travelling in and out of the hospital. Kelvin was really friendly in helping out. The breakfast food and food in general should have more options but it wasw really good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location helpful staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sushil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All are wonderful. i was excited to check in in near future
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, amenities
Clean room,helpful staff, very good breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Houssounatou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet’s everything
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Risuna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and well-maintained, and the furniture still feels new. There is enough space in the breakfast area, so you do not feel crowded or squashed. The hotel is conveniently located opposite a shopping mall, only a 2-minute walking distance away.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Large clean rooms, delicious buffet breakfast with lots of food and drink options, nice gym.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Farouk

Excellent experience from beginning to end. Great location and very quiet. Currently my favourite hotel in Nairobi.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Staff member are very nice, clean ad spacious room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in Westlands - convenient location, spacious rooms and very good breakfast. A must stay when in Nairobi!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel - in a convenient location in Westlands close to Sarit Centre. The rooms were clean & spacious, and the breakfast is incredible!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities
Nice big and comfortable room. Friendly staff and conveniently located
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and enjoyable stay. I look forward to returning.
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Room is huge, clean and spotless. Staff are way beyond nicer than any hotel we’ve been in the world.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Maphuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great facilities, especially the gym
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable room Very clean and comfortable Staff were all very helpful and friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
The hotel was absolutely beautiful, the rooms are new, very spacious, and clean. The staff were all very welcoming, and the hotel's ambience was very inviting. I enjoyed a pleasant stay; the location is also very accessible and central. Connecting to the WIFI was an issue but it was not the end of the world.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, best service, best breakfast, great location and the most lovely staff. Thank you so much for having us
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Great staff. Quick check in Comfortable room Good location near Sarit Center
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kezia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg! Hyatt Place Westlands was wonderful! The most challenging part was leaving. This was our first time to Nairobi. We were happy to be so centrally located—right across from the Sarit Mall— and a short walk to many restaurants and the Westlands Mall. Hyatt Place is 20-30 minutes to Jomo Kenyatta airport depending on traffic and just about 20 minutes to the Nairobi National Park. Check in was smooth and efficient with Moureen. She is kind and excellent at her job. Joseph and Brenda in the restaurants along with all the others are also great. The rooms are very well appointed. We had two adjoining rooms with our teenage sons. Clean, comfortable, and practical are adjectives that feel right. Breakfast was lavish and tasty. The morning we left for safari at 5:45 before breakfast began at 6am, they packed us to-go bags!! What more can I say? When we return to Nairobi, we’ll return to Hyatt Place!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel. Breakfast was amazing. One day my safari left before breakfast so the hotel made me a breakfast to go! I would definitely stay at Hyatt Place again.
Stayed 3 nights in Oct 2025