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Hyatt Place Nairobi Westlands

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Exterior - Hyatt Place Nairobi Westlands (Nairobi)
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Exterior - Hyatt Place Nairobi Westlands (Nairobi)
Luxury
5.0 star property
9.6

Exceptional

Luxury hotel located in Highridge

A free breakfast buffet, a grocery/convenience store, and a terrace are just a few of the amenities provided at Hyatt Place Nairobi Westlands. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with an art gallery on site and a shopping mall on site.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed (Forest)

55-inch TV with cable channels

Deluxe Room, 1 King Bed (Forest)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

Minibar, laptop workspace, soundproofing, iron/ironing board

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Shower, towels

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Highridge, a neighborhood in Nairobi, Hyatt Place Nairobi Westlands is in the entertainment district and in a regional park. Oshwal Religious Centre and Kenya National Theatre are cultural highlights, and some of the area's activities can be experienced at Kenya Railway Golf Club and Muthaiga Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Nairobi City Stadium or Nyayo National Stadium. Visit our Nairobi travel guide
Map
10 Lower Kabete Rd, Nairobi, Nairobi County, 43114

What's nearby

  • University of Nairobi
    University of Nairobi
    3 min drive - 1.6 miles
  • Sarit Centre
    1 min walk - 0.1 miles
  • Westgate Shopping Mall
    3 min walk - 0.2 miles
  • Nairobi Education Centre - Animal Orphanage
    5 min walk - 0.3 miles
  • Oshwal Religious Centre
    8 min walk - 0.5 miles

Getting around

  • Syokimau Station
    31 min drive
  • Nairobi (WIL-Wilson)
    20 min drive

Restaurants

  • Barista & Co. Specialty Coffee (Sarit)
    3 min walk
  • Java House
    5 min walk
  • Roco Mamas
    3 min walk
  • Alloy
    6 min walk
  • Fonda's Taqueria Westlands
    3 min walk

About this property

Hyatt Place Nairobi Westlands

Luxury hotel located in Highridge
A free breakfast buffet, a grocery/convenience store, and a terrace are just a few of the amenities provided at Hyatt Place Nairobi Westlands. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with an art gallery on site and a shopping mall on site.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • Supervised childcare (surcharge), a computer station, and coworking spaces
  • A 24-hour front desk, a banquet hall, and 4 meeting rooms
Room features
All 168 rooms include comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with showers
  • 55-inch TVs with premium channels
  • Separate sitting areas, free tea bags/instant coffee, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (3,703 square feet of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100

Service animals are welcome, and are exempt from fees

2 total (up to 165 lbs per pet)

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards

Frequently asked questions

Does Hyatt Place Nairobi Westlands have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hyatt Place Nairobi Westlands pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 165 lbs per pet. There's a fee of USD 30 per pet, per night. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Nairobi Westlands?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Nairobi Westlands?

Check-out is at noon.

Where is Hyatt Place Nairobi Westlands located?

Located in Highridge, this luxury hotel is within a 10-minute walk of Sarit Centre, Westgate Shopping Mall, and Oshwal Religious Centre. UNHCR Kenya and Nairobi National Museum are also within 2 mi (3 km).

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Reviews

Hyatt Place Nairobi Westlands Reviews

9.6

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 94 out of 105 reviews
Rating 8 - Good. 7 out of 105 reviews
Rating 6 - Okay. 0 out of 105 reviews
Rating 4 - Poor. 1 out of 105 reviews
Rating 2 - Terrible. 3 out of 105 reviews

Reviews

Verified

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, amenities
Clean room,helpful staff, very good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Houssounatou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet’s everything
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Large clean rooms, delicious buffet breakfast with lots of food and drink options, nice gym.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Farouk

Excellent experience from beginning to end. Great location and very quiet. Currently my favourite hotel in Nairobi.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Staff member are very nice, clean ad spacious room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in Westlands - convenient location, spacious rooms and very good breakfast. A must stay when in Nairobi!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel - in a convenient location in Westlands close to Sarit Centre. The rooms were clean & spacious, and the breakfast is incredible!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities
Nice big and comfortable room. Friendly staff and conveniently located
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and enjoyable stay. I look forward to returning.
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Room is huge, clean and spotless. Staff are way beyond nicer than any hotel we’ve been in the world.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maphuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great facilities, especially the gym
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
The hotel was absolutely beautiful, the rooms are new, very spacious, and clean. The staff were all very welcoming, and the hotel's ambience was very inviting. I enjoyed a pleasant stay; the location is also very accessible and central. Connecting to the WIFI was an issue but it was not the end of the world.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable room Very clean and comfortable Staff were all very helpful and friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, best service, best breakfast, great location and the most lovely staff. Thank you so much for having us
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Great staff. Quick check in Comfortable room Good location near Sarit Center
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel. Breakfast was amazing. One day my safari left before breakfast so the hotel made me a breakfast to go! I would definitely stay at Hyatt Place again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Eliyas

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with spacious and comfortable rooms. Staff were very friendly and ready to assist.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and friendly staff.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay! If you have any doubts book it! Clean and beautiful. Great breakfast. Beautiful pool although freezing. The views from the pool are stunning. We enjoyed our stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities
I was very happy with my 2-night stay. I was unhappy with noise the first night and the hotel relocated me the next day without delay. Very thoughtful. The rooms are very nice and clean. I would come again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly and professional staff everywhere.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
My recent stay at the hotel was an absolutely exceptional experience. The level of customer service provided by the staff was truly outstanding. They consistently went above and beyond to ensure all guest needs were met with professionalism and courtesy. I have rarely encountered such a dedicated and attentive team during my travels. This establishment sets a very high standard for hospitality.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new hotel in Westlands Nairobi

Loved the hotel. Staff was very attentive and friendly. Had an outside hotel issue which they sorted out brilliantly. Very nice pool and gym.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sarah Berita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much appreciated

All the staff were very attentive and surprisingly thoughtful and supportive, helpful , welcoming !
Stayed 6 nights in Aug 2025