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Hotel Mercury

Property class: 3

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Photo gallery for Hotel Mercury

A restaurant with a brick wall, a long counter, and a seating area with tables and chairs. - Hotel Mercury (Nairobi)
A bar with shelves stocked with various bottles and cans. - Hotel Mercury (Nairobi)
An indoor dining area with round tables and chairs, surrounded by potted plants. - Hotel Mercury (Nairobi)
A building with multiple signs, including "Nyama Choma" and "Hn Sports Bar". - Hotel Mercury (Nairobi)
A neatly made bed with a grey bedspread and white pillows, a wooden headboard, a green wall, and a television mounted on the wall. - Hotel Mercury (Nairobi)
At Hotel Mercury, you can look forward to free full breakfast, a free daily manager's reception, and a coffee shop/cafe. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to 4 bars, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk

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Room options

View all photos for Deluxe Double Room Single Use, 1 Bedroom, Smoking, City View

An indoor dining area with round tables and chairs, surrounded by potted plants.

Deluxe Double Room Single Use, 1 Bedroom, Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Nairobi, Hotel Mercury is in the business district. Nairobi Gallery and Kenya National Theatre are cultural highlights, and some of the area's activities can be experienced at Kenya Railway Golf Club and Muthaiga Golf Club. Chandaria Centre for Performing Arts and Nairobi Railway Museum are also worth visiting. Visit our Nairobi travel guide
View more B&B in Nairobi
Map
Tom mboya street, Nairobi, Nairobi

What's nearby

  • A tall cylindrical building with a red roof, surrounded by palm trees and a statue.
    Kenyatta International Convention Centre
    8 min walk - 0.5 miles
  • A building with a traditional tiled roof and a sign that reads "Fairmont The Montrose."
    University of Nairobi
    10 min walk - 0.6 miles
  • A city skyline with tall buildings, a lake reflecting the structures, and a park with trees.
    Uhuru Park
    11 min walk - 0.6 miles
  • City Hall
    5 min walk - 0.3 miles
  • City Square
    7 min walk - 0.4 miles

Getting around

  • Syokimau Station
    27 min drive
  • Nairobi (WIL-Wilson)
    17 min drive

Restaurants

  • Highlands Restaurant (City Space)
    2 min walk
  • Smothers Restaurant
    2 min walk
  • Club Scratch Bar and Grill
    3 min walk
  • Big Square
    2 min walk
  • Bakers Inn-Ambassadeur
    2 min walk

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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available daily 6:00 AM to 10:30 AM
  • 3 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of KES 1,000
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom

More

  • Laptop workspace

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive key retrieval information

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Hosted evening meal: KES 1000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Mercury pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This bed & breakfast doesn't offer parking.

What time is check-in at Hotel Mercury?

Check-in start time: 6:00 AM; Check-in end time: anytime.

What time is check-out at Hotel Mercury?

Check-out is at 11:00 AM.

Where is Hotel Mercury located?

Located in Nairobi Central, this bed & breakfast is within a 10-minute walk of National Archives, Maasai Market, and Tom Mboya Statue. City Hall and August 7th Memorial Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mercury Reviews

5.0

6.6

Cleanliness

4.8

Amenities

5.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

Reviews

Verified review

6/10 Okay

Harold

Location impressive. Easy access to transport. Lively atmosphere and wonderfully for sports fans.
Stayed 12 nights in Aug 2024
Verified review

6/10 Okay

Martin Bernhard

Liked: Cleanliness, staff & service
There was no toilet Seat, you couldnt close the window so the room was Full of dirt from the construction site next to the Hotel
Stayed 7 nights in Jul 2024
Verified review

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing Stay – Not Worth the Money Unfortunately, my stay at this hotel was extremely disappointing and far below expectations. From the moment I arrived, there were multiple issues that made the experience stressful rather than enjoyable. The room was not properly cleaned, with noticeable hygiene issues that made me uncomfortable. Basic amenities were either missing or not working properly, and the overall condition of the hotel felt neglected and poorly maintained. Customer service was equally disappointing. Staff were unhelpful and seemed uninterested in resolving concerns when they were raised. Communication was poor, and it felt like guest comfort was not a priority. Noise levels were also a major problem, making it difficult to rest, and the overall atmosphere did not feel welcoming or professional. For the price paid, I expected much better standards. I would strongly advise future travellers to read recent reviews carefully, ask detailed questions before booking, and consider alternative hotels nearby. A hotel can make or break your trip—and unfortunately, this one made it much harder to enjoy. I hope management takes guest feedback seriously and makes significant improvements.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

ALEX

Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Verified traveler

Stayed 14 nights in Feb 2024
Verified review

4/10 Poor

Taha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024