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Hays Suites

Property class: 3

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Photo gallery for Hays Suites

A spacious dining area with a large table and chairs, a blue sofa, and large windows with curtains. - Hays Suites (Nairobi)
A multi-level interior with a central staircase, glass railings, and a ceiling light. - Hays Suites (Nairobi)
A room with a large window, a blue sofa with a patterned pillow, a small table, and a wooden floor. - Hays Suites (Nairobi)
A hotel room with a bed, a desk with a chair, a television, and a window with curtains. - Hays Suites (Nairobi)
A hotel reception area with a modern design, featuring a reception desk, a seating area with patterned cushions, and a sign indicating 'HAYS SUITES'. - Hays Suites (Nairobi)
Hays Suites provides amenities like laundry facilities and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Economy Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Economy Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

DOUBLE DELUXE QUEEN BED

  • Sleeps 4

DOUBLE ECONOMY

  • Sleeps 4

About the neighborhood

Located in Kilimani, a neighborhood in Nairobi, Hays Suites is in a shopping district and near the airport. Nairobi Gallery and Uhuru Gardens Memorial Park are cultural highlights, and some of the area's attractions include Arboretum and Nairobi Railway Museum. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Visit our Nairobi travel guide
Map
Wood Ave, Nairobi, Nairobi County

What's nearby

  • A city skyline with tall buildings, a lake reflecting the structures, and a park with trees.
    Uhuru Park
    5 min drive - 2.6 miles
  • Yaya Centre
    3 min walk - 0.2 miles
  • Prestige Plaza
    8 min walk - 0.5 miles
  • Lucky 8 Casino
    13 min walk - 0.7 miles
  • Royal Nairobi Golf Club
    3 min drive - 1.2 miles

Getting around

  • Lukenya (Kitengela) Station
    32 min drive
  • Nairobi (WIL-Wilson)
    14 min drive

Restaurants

  • CJ's Kilimani
    6 min walk
  • Sierra Brasserie
    5 min walk
  • Soho 254
    1 min walk
  • The Location Ke
    4 min walk
  • Crave_Kenya
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 40 (one-way), (from 7 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hays Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hays Suites?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Hays Suites?

Check-out is at 10:00 AM.

Does Hays Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Hays Suites located?

Located in Kilimani, this hotel is within a 10-minute walk of Yaya Centre and Lucky 8 Casino. Prestige Plaza and Royal Nairobi Golf Club are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hays Suites Reviews

8.6

Excellent

7.4

Cleanliness

6.0

Amenities

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 2 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified review

10/10 Excellent

YOUSIF

Liked: Staff & service, property conditions & facilities
Very friendly staff, Internet speed was super fast, definitely recommend and sure will be back.
Stayed 7 nights in Aug 2023
Verified review

10/10 Excellent

Asmerom

Liked: Cleanliness, staff & service, property conditions & facilities
initially booked for two days ended up staying four.Very nice place. i would stay there again.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Kom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yaya center is nearby!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

ONO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a lot of mosquitoes at night, but they didn't bother me too much because I covered my whole body by large clean linen during at night.
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do give adequate drinking water though. However the rest is discouraging - beddings were dirty/dusty. Shower power very low. No parking and this should be highlighted.
Stayed 8 nights in Oct 2024
Verified review

10/10 Excellent

ONO

Liked: Cleanliness, staff & service, property conditions & facilities
Almost fine but only shower system is not good 👍 for me. It was so difficult proper temperature during using it though. Mosquitos were annoying us during midnight. I wanted a mosquito net.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Motoki

Liked: Cleanliness, staff & service, property conditions & facilities
料金が安く、比較的便利だが、未だ新しいのが長所。Wifiのアクセスもまずまず。周りの治安はナイロビの中ではよいものの、夜間は非常に安全とは言えない。
Stayed 6 nights in Feb 2023
Verified review

4/10 Poor

Esa

Disliked: Cleanliness, property conditions & facilities, room comfort

Clean bed rest so so

Stayed 2 nights in May 2024
Verified review

10/10 Excellent

ONO

Stayed 1 night in Dec 2023
Verified review

8/10 Good

Gezahegn Kebede

Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

kwame

Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Trillizos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022