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Hays Suites

3.0 star property
Hotel in Nairobi with a 24-hour front desk and a restaurant

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Photo gallery for Hays Suites

Reception
Restaurant
Minibar, individually decorated, individually furnished, desk
Deluxe Room | Minibar, individually decorated, individually furnished, desk
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
  • Restaurant

Room options

View all photos for Economy Double Room

Economy Double Room | Minibar, individually decorated, individually furnished, desk

Economy Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Refrigerator
Flat-screen TV
Bathrobes
Bidet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, individually decorated, individually furnished, desk

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Refrigerator
Flat-screen TV
Bathrobes
Bidet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Wood Ave, Nairobi, Nairobi County

What's nearby

  • Yaya Centre - 3 min walk - 0.2 miles
  • Nairobi Hospital - 3 min drive - 1.6 miles
  • University of Nairobi - 5 min drive - 2.5 miles
  • Sarit Centre - 6 min drive - 2.7 miles
  • Kenyatta International Convention Centre - 7 min drive - 3.5 miles

Getting around

  • Lukenya (Kitengela) Station - 32 min drive
  • Nairobi (WIL-Wilson) - 14 min drive

Restaurants

  • ‪CJ's Kilimani - ‬6 min walk
  • ‪Moov Café & Bistro - ‬1 min walk
  • ‪Artcaffe - ‬6 min walk
  • ‪Sierra Brasserie - ‬5 min walk
  • ‪Gemini Lounge - ‬2 min walk

About this property

Hays Suites

Hotel located in Kilimani
Hays Suites provides amenities like laundry facilities and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and smoke-free premises
  • Luggage storage, an elevator, and a front-desk safe
Room features
All guestrooms are individually furnished, and include comforts such as bathrobes, in addition to thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Arabic, English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 40 (one-way), (from 7 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hays Suites Hotel
Hays Suites Nairobi
Hays Suites Hotel Nairobi

Frequently asked questions

Is Hays Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hays Suites?

This property doesn't offer parking.

What time is check-in at Hays Suites?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Hays Suites?

Check-out is at 10:00 AM.

Does Hays Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Hays Suites located?

Located in Kilimani, this hotel is within a 10-minute walk of Yaya Centre and Lucky 8 Casino. Prestige Plaza and Royal Nairobi Golf Club are also within 2 mi (3 km).

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Hays Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Asmerom

Liked: Cleanliness, staff & service, property conditions & facilities
initially booked for two days ended up staying four.Very nice place. i would stay there again.
Stayed 2 nights in May 2023

10/10 Excellent

YOUSIF

Liked: Staff & service, property conditions & facilities
Very friendly staff, Internet speed was super fast, definitely recommend and sure will be back.
Stayed 7 nights in Aug 2023

10/10 Excellent

ONO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a lot of mosquitoes at night, but they didn't bother me too much because I covered my whole body by large clean linen during at night.
Stayed 1 night in Dec 2023

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do give adequate drinking water though. However the rest is discouraging - beddings were dirty/dusty. Shower power very low. No parking and this should be highlighted.
Stayed 8 nights in Oct 2024

10/10 Excellent

ONO

Liked: Cleanliness, staff & service, property conditions & facilities
Almost fine but only shower system is not good 👍 for me. It was so difficult proper temperature during using it though. Mosquitos were annoying us during midnight. I wanted a mosquito net.
Stayed 1 night in Dec 2023

4/10 Poor

Esa

Disliked: Cleanliness, property conditions & facilities, room comfort

Clean bed rest so so

Stayed 2 nights in May 2024

10/10 Excellent

ONO

Stayed 1 night in Dec 2023

8/10 Good

Gezahegn Kebede

Stayed 2 nights in Sep 2023

10/10 Excellent

kwame

Stayed 1 night in Apr 2023

8/10 Good

Motoki

Liked: Cleanliness, staff & service, property conditions & facilities
料金が安く、比較的便利だが、未だ新しいのが長所。Wifiのアクセスもまずまず。周りの治安はナイロビの中ではよいものの、夜間は非常に安全とは言えない。
Stayed 6 nights in Feb 2023

10/10 Excellent

Trillizos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022