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Executive Residency by Best Western Nairobi

Property class: 4

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Photo gallery for Executive Residency by Best Western Nairobi

A balcony with a glass table and wicker chairs, overlooking a cityscape with buildings and trees. - Executive Residency by Best Western Nairobi (Nairobi)
A buffet setup with labeled food stations, including options like 'Smoothie Mix' and 'Chicken Sausage'. - Executive Residency by Best Western Nairobi (Nairobi)
An indoor swimming pool with clear glass walls, metal pool ladders, and a skylight above. - Executive Residency by Best Western Nairobi (Nairobi)
A modern living room with a sofa, a wooden coffee table, and a kitchen area with a countertop and bar stools. - Executive Residency by Best Western Nairobi (Nairobi)
A reception desk with a glass top, wooden paneling, and a plant. - Executive Residency by Best Western Nairobi (Nairobi)
Consider a stay at Executive Residency by Best Western Nairobi and take advantage of a rooftop terrace, a garden, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Living Room, Full Kitchen)

A modern living room with a sofa, coffee table, and a flat-screen TV.

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Living Room, Full Kitchen)

8.4 out of 10
Very good
(5 reviews)
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

A hotel room with a bed, a painting of birds on the wall, and a bathroom visible through a door.

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Kileleshwa, a neighborhood in Nairobi, Executive Residency by Best Western Nairobi is in the suburbs and near the airport. Nairobi National Park and Karura Forest reflect the area's natural beauty and area attractions include Chandaria Centre for Performing Arts and Nairobi Railway Museum. Arboretum and The GoDown Arts Centre are also worth visiting. Visit our Nairobi travel guide
Map
Riverside Grove, Nairobi, Nairobi County, 00100

What's nearby

  • A giraffe in a grassy field with a city skyline in the background.
    Nairobi National Park
    12 min drive - 7.8 miles
  • Two giraffes standing on a paved area with a fence, surrounded by potted plants and outdoor furniture.
    Giraffe Centre
    29 min drive - 12.3 miles
  • UNHCR Kenya
    2 min drive - 1.0 mile
  • Yaya Centre
    9 min drive - 4.1 miles
  • Thika Road Mall
    15 min drive - 10.0 miles

Getting around

  • Syokimau Station
    35 min drive
  • Nairobi (WIL-Wilson)
    25 min drive

Restaurants

  • Java Waiyaki
    5 min drive
  • Brioche Café Bistro
    4 min walk
  • Art Caffe
    5 min drive
  • KFC
    5 min drive
  • Barista & Co Specialty Coffee Roasters
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Separate dining area

More

  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Does Executive Residency by Best Western Nairobi have a pool?

Yes, this property has an indoor pool.

Is Executive Residency by Best Western Nairobi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Executive Residency by Best Western Nairobi?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Executive Residency by Best Western Nairobi?

Check-out is at 10 AM.

Does Executive Residency by Best Western Nairobi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Executive Residency by Best Western Nairobi located?

Located in Kileleshwa, this hotel is within 3 mi (5 km) of Arboretum, ABC Place, and Sarit Centre. Nairobi National Museum and University of Nairobi are also within 3 mi (5 km).

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Reviews

Executive Residency by Best Western Nairobi Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 110 out of 141 reviews
Rating 8 - Good. 24 out of 141 reviews
Rating 6 - Okay. 3 out of 141 reviews
Rating 4 - Poor. 2 out of 141 reviews
Rating 2 - Terrible. 2 out of 141 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom were too small. It was not possible for one to use the sink and another to open the shower at the same time. Staff were friendly and helpful. They went the extra mile to ensure comfort. They allowed us to use the front desk charger since ours did not have a universal plug in. Breakfast was excellent.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Clean room, excellent helpful staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff who try their upmost best to make your stay as comfortable and enjoyable as possible. Excellent food and rooftop restaurant.
Stayed 14 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment in good location

Great hotel, free airport pick up which was a bonus. Apartment nice, clean and spacious and free breakfast plentiful. Not too far from town and easy to order bolts to get around. Would stay again!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lives up to the name Executve

Very Clean and secure and enjoyed our short stay.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It's clean, safe and classy.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms great for small or large families. Love that they provide a washer and dryer in each apartment. The food is great. Also great price on Expedia or booking .com and will include breakfast. The staff are all so hospitable :)
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
warm pool
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really awesome place to stay for your holidays. The relaxed ambience was topnotch.The rooms were spacious & well equipped with everything I needed.The staff I came into contact with were really polite and helpful too. My daughter and I enjoyed our stay here.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Rooms are spacious and beds/couch were comfortable. It was so nice having essentially a mini apartment with a balcony for our last couple days in Nairobi. Staff was friendly and attentive. The food (and drinks from the bar) were good and reasonably priced. If your looking for home base to explore Nairobi and the surrounding area, I'd definitely recommend staying here.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely aparthotel

Nice property with friendly staff and good security. Big apartment with full kitchen including washer. Good bed, shower and fans to stay cool. Quiet area but with a small mall 5!mins walk away to get groceries and to eat. Food in the hotel rooftop restaurant was good value and tasty. Recommend completely.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfortable place, minor maintenance att’n

Clean and comfortable. Staff were friendly and helpful. En-suite lock was not working, also the shower cubicle water was not draining quickly. It looked that the gulley level was slightly higher than the rest of the floor!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Executive Residence for one night prior to our Safari. We had a 2 bed Family room plus breakfast. The price we paid was very low for the property, check in was straight forward, along with check out, staff were very helpful. Can't really comment on the properties location, i assume it was relatively safe as i noticed there were a number of Embassy Residences on the drive in. Given the price we paid (AUD $267) I'd happily stay there again and recommend it.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ I hardly have words to describe how amazing Executive Residency by Best Western Nairobi was! The staff were absolutely fantastic – incredibly friendly, helpful, and professional. The rooms are beautiful, with high ceilings and a calm, comfortable atmosphere. The breakfast was excellent with plenty of delicious options. I accidentally left a large sum of money in my room, and the staff found and returned every single note – that says everything about their honesty and integrity. The hotel also helped arrange an excellent driver for a safari in Nairobi National Park and a city tour. Everything went perfectly from start to finish. One of the best hotels I have ever stayed at – I can highly recommend it!
Stayed 4 nights in Oct 2025
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Shuttle: Maximum 3 People with little luggage

The room size, cleanliness, and general service were satisfactory, and we appreciated that aspect of our stay. However, we were very disappointed with the shuttle service. We chose this hotel specifically because of the complimentary shuttle, but although our reservation was clearly for four people, we were required to use two cars and asked to pay for an additional vehicle. We only had the usual amount of luggage for travelers. At the time, we were told that the shuttle policy limits passengers to three, yet later we could not find any such clause in the stated policy. This left us feeling misled and unfairly treated.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Stayed at the Executive Residency for about a week on a family trip, and it was exactly what I needed. It feels less like a sterile hotel and more like a high-end apartment complex, which makes a major difference if you’re staying for more than a couple of days. The Room (The Apartment) I stayed in a two-bedroom suite, and I was genuinely impressed. The kitchen is fully equipped (full-sized fridge, stove, even a washing machine), which was a lifesaver. The living area was spacious enough to host a small meeting, and the balcony had a great view of the Riverside greenery. The bed was incredibly comfortable, and the blackout curtains actually worked—I slept like a baby despite the jet lag. A Few Minor Things: Traffic: During rush hour, getting in and out of Riverside Drive can be a bit of a crawl. Give yourself an extra 20 minutes for any appointment. Vibe: It’s a very quiet, professional atmosphere. If you’re looking for a "party" hotel or a big social scene, this might be a bit too low-key for you. Final Verdict: If you are traveling for work or with family and want the convenience of a kitchen with the service of a hotel, this is easily one of the best options in Nairobi. I’ll definitely be staying here again on my next trip.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The choice to stay here was the right choice. The excellent breakfast each morning was tops as the service level was high from the morning staff. My omelette was made to perfection by the young man. The first day of breakfast, I knew this was the place for me. Now the room, is a mix of today's modern furniture and yesteryear's door frames and poorly covered bathroom floor tiles. The bath shower tiles are quite slippery and moldy along one line in rm103. The front door has a huge gash to the right that desperately needs a bit of spackling near the room number sign. I had no idea there was no a/c before we arrived. We survived but make a huge note about that. The building is an older building and they have tried their best to update it but the ripped/torn sticky floor rubber in both bathrooms has been peeling. The appliances are new and quite efficient. The hotel has a good address and the front desk is more than willing to help with almost anything you ask. They were so pleasant with smiles and assurances. I highly recommend this hotel even though we didn't use most of the amenities during this trip.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great rooms Would be great for a long-term stay
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for our family of four to stay for two nights when we first arrived. The breakfast was good and the kids enjoyed the pool. Staff was friendly and helpful.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene environment Great service
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth stay here and we were still impressed with how quiet the area is. On-site, safe parking, friendly and helpful staff, a great buffet breakfast daily and spacious rooms are some of the highlights. Will be very likely to stay here again on our next visit to Nairobi.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about this hotel were the spacious rooms, the beautiful view from the rooftop, and the amazing breakfast selection.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 2 nights in May 2024