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Crowne Plaza Nairobi Airport by IHG

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2 bars/lounges, lobby lounge, rooftop bar - Crowne Plaza Nairobi Airport by IHG (Nairobi)
Lobby - Crowne Plaza Nairobi Airport by IHG (Nairobi)
Property entrance - Crowne Plaza Nairobi Airport by IHG (Nairobi)
Exterior - Crowne Plaza Nairobi Airport by IHG (Nairobi)
2 bars/lounges, lobby lounge, rooftop bar - Crowne Plaza Nairobi Airport by IHG (Nairobi)
Luxury
5.0 star property
9.4

Exceptional

Serene sanctuary near Nairobi Airport

Fragrant roses and fresh flowers adorn the beautiful gardens surrounding this luxury airport hotel. Unwind in the rooftop pool with stunning views, or enjoy massages at the Euphoria Spa. After sunset, choose from elegant bars before dining at Kitchen 9 Restaurant.

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Customizable)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Customizable)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Near a train station, Crowne Plaza Nairobi Airport by IHG is in Embakasi, a neighborhood in Nairobi with great airport proximity. Nairobi National Museum and Karen Blixen Museum are cultural highlights, and travelers looking to shop may want to visit Sarit Centre and Galleria Shopping Mall. Nairobi National Park and Kenyatta International Convention Centre are two other places to visit that come recommended. Visit our Nairobi travel guide
Map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi

What's nearby

  • Zebras in Nairobi national park with Nairoby city in the background. Zebra puts head on back of other zebra in Nairobi, Kenya.
    Nairobi National Park
    7 min drive - 2.8 miles
  • Gateway Mall
    4 min drive - 2.6 miles
  • Southfield Mall
    4 min drive - 3.2 miles
  • The Imaara Shopping Mall
    5 min drive - 3.7 miles
  • African Heritage House
    7 min drive - 5.5 miles

Getting around

  • Syokimau Station
    18 min drive
  • Jomo Kenyatta Intl. Airport (NBO)
    10 min drive

Restaurants

  • Java Lounge
    4 min drive
  • TajMall Sports Bar
    10 min drive
  • Java House
    4 min drive
  • Paul Caffe
    4 min drive
  • Delagacio
    12 min drive

About this property

Crowne Plaza Nairobi Airport by IHG

Luxury hotel near Kenyatta International Convention Centre
Located close to Nairobi National Park, Crowne Plaza Nairobi Airport by IHG provides a free roundtrip airport shuttle, a poolside bar, and a rooftop terrace. Indulge in a body scrub, a facial, and a deep-tissue massage at Euphoria Spa, the onsite spa. The on-site international cuisine restaurant, KITCHEN 9 RESTAURANT, offers breakfast, lunch, dinner, and al fresco dining. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-in
  • Luggage storage, local meal delivery service, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and proximity to the airport
Room features
All 144 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and bidets
  • 50-inch LED TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • AROMA COFFEE SHOP
  • KITCHEN 9 RESTAURANT
  • SKY VIEW POOL BAR
  • VELOCITY BAR

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Grab bar near toilet (28 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2017
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 90.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi By Ihg
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport by IHG Hotel
Crowne Plaza Nairobi Airport an IHG Hotel
Crowne Plaza Nairobi Airport by IHG Nairobi
Crowne Plaza Nairobi Airport by IHG Hotel Nairobi

Frequently asked questions

Does Crowne Plaza Nairobi Airport by IHG have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza Nairobi Airport by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Nairobi Airport by IHG?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Crowne Plaza Nairobi Airport by IHG?

Check-out is at 10 AM.

Does Crowne Plaza Nairobi Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Crowne Plaza Nairobi Airport by IHG located?

Located in Embakasi, this luxury hotel is 7.2 mi (11.6 km) from Nairobi National Park and 11.1 mi (17.9 km) from Kenyatta International Convention Centre. Sarit Centre and Nairobi National Museum are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Nairobi Airport by IHG Reviews

9.4

Exceptional

9.8

Cleanliness

8.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 774 out of 1002 reviews
Rating 8 - Good. 159 out of 1002 reviews
Rating 6 - Okay. 30 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes great food
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Irshaad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a night and the staff made the short stay very comfortable - I will always stay here in the future
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caree

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable..staff was very friendly and very convenient to airport.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient for airport. Shuttle service was good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Savraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with nice bathroom - needs more air circulation to keep mosquitos out in the main dining area at night
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ariane

Liked: Cleanliness, property conditions & facilities
Very friendly staff, nice and clean room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

H.

Liked: Cleanliness, amenities, property conditions & facilities
Staff and room was wonderful
Stayed 1 night in Feb 2026
Verified

8/10 Good

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were very nice. Only complaints were the expensive food- not even complimentary coffee- and our room never got cold- AC not very good. Good to find out that they offer day rooms for short layovers.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Excellent customer service and food.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was incredibly straight-forward. No trying to find the shuttle etc, just straight to the desk and shuttle was ready in 2 minutes. The property exceeded expectations - the bed was a larger king that anticipated!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, amenities
Friendly staff, spacious room, good breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and very warm smiles
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Comfortable room, cleanliness and excellent staff were the highlights
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are top notch - everything you need, super comfortable and clean, lovely bed linen, great shower and toiletries. The lobby greeting guys and the shuttle staff are absolute gems - lugging our huge bags with a ready smile! And breakfast is amazing. Return here time and time again - really friendly, relaxed and comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

HADYN

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Staff very welcoming
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

HADYN

Liked: Cleanliness, amenities, property conditions & facilities
Service was efficient and bed exceptionally comfortable. Easy shuttle transfers to an and from the airport.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daeshaun

Liked: Cleanliness, amenities, property conditions & facilities
Could use more towels but staff was responsive and food was good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay, professional courteous staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff. Food in the restaurant was very good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eva-Linn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport transfer easy to find and great service. Check in and room good
Stayed 1 night in Oct 2025
Verified

8/10 Good

Lindsay Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived in the Nairobi airport late and night and someone from Crowne plaza was able to arrange a shuttle. Quick and safe ride to the hotel. The room was nice and room service was still open and delicious. Breakfast was great too! Would definitely recommend
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport, would book anytime again.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a first rate hotel near the Nairobi International Airport with a free airport shuttle, this is the place for you. The staff, room and amenities and hotel food are excellent.
Stayed 2 nights in Sep 2025