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Crowne Plaza Nairobi Airport by IHG

5.0 star property
Luxury hotel with a full-service spa and airport shuttle service

Choose dates to view prices

Photo gallery for Crowne Plaza Nairobi Airport by IHG

Outdoor pool, sun loungers
Property preview
2 bars/lounges, lobby lounge, rooftop bar
1 bedroom, premium bedding, minibar, in-room safe
2 bars/lounges, lobby lounge, rooftop bar
Located near Nairobi National Park, Crowne Plaza Nairobi Airport offers a tranquil rooftop terrace, garden, outdoor pool, attentive staff, free self-parking, and high-speed WiFi. Enjoy international dishes at KITCHEN 9 RESTAURANT or book treatments at Euphoria Spa.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Customizable)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Customizable)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2

View all photos for Deluxe King Room with Savanna View

Rainfall showerhead, free toiletries, hair dryer, bathrobes

Deluxe King Room with Savanna View

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Executive Suite

  • Sleeps 2

View all photos for Superior Room

Bathroom | Rainfall showerhead, free toiletries, hair dryer, bathrobes

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

Rainfall showerhead, free toiletries, hair dryer, bathrobes

Deluxe Room

  • Sleeps 3

View all photos for Standard Room, 2 Twin Beds, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite Balcony

1 bedroom, premium bedding, minibar, in-room safe

Junior King Suite Balcony

  • Sleeps 2

Standard Accessible King Room

  • Sleeps 2

View all photos for Junior King Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior King Suite

  • Sleeps 2

Standard Room

  • Sleeps 2

Standard Room, 2 Twin Beds, Balcony

  • Sleeps 2

Standard King Bed With Balcony

  • Sleeps 2

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About the neighborhood

Map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi

What's nearby

  • Gateway Mall - 4 min drive - 2.6 miles
  • African Heritage House - 7 min drive - 5.5 miles
  • Nairobi National Park - 12 min drive - 3.2 miles
  • Kenyatta International Convention Centre - 15 min drive - 10.8 miles
  • The Aga Khan University Hospital - 20 min drive - 13.5 miles

Getting around

  • Syokimau Station - 17 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 10 min drive

Restaurants

  • ‪Java Lounge - ‬4 min drive
  • ‪Paul Caffe - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Java House - ‬4 min drive
  • ‪home park caterers - ‬4 min drive

About this property

Crowne Plaza Nairobi Airport by IHG

Luxury hotel near Kenyatta International Convention Centre
Located close to Nairobi National Park, Crowne Plaza Nairobi Airport by IHG provides a free roundtrip airport shuttle, a poolside bar, and a rooftop terrace. Indulge in a massage, a body wrap, and a facial at Euphoria Spa, the onsite spa. The on-site international cuisine restaurant, KITCHEN 9 RESTAURANT, offers breakfast, lunch, dinner, and al fresco dining. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-in
  • A water dispenser, tour/ticket assistance, and 3 meeting rooms
  • Guest reviews say great things about the helpful staff and proximity to the airport
Room features
All 144 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and bidets
  • 50-inch LED TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Similar properties

Bar (on property)

Argyle Grand Hotel Nairobi Airport

  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
9.0 out of 10, Wonderful, 568 reviews
Argyle Grand Hotel Nairobi Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • AROMA COFFEE SHOP
  • KITCHEN 9 RESTAURANT
  • SKY VIEW POOL BAR
  • VELOCITY BAR

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Grab bar near toilet (28 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2017
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 90.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi By Ihg
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport by IHG Hotel
Crowne Plaza Nairobi Airport an IHG Hotel
Crowne Plaza Nairobi Airport by IHG Nairobi
Crowne Plaza Nairobi Airport by IHG Hotel Nairobi

Frequently asked questions

Does Crowne Plaza Nairobi Airport by IHG have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza Nairobi Airport by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Nairobi Airport by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Nairobi Airport by IHG?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Crowne Plaza Nairobi Airport by IHG?

Check-out is at 10 AM.

Does Crowne Plaza Nairobi Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Crowne Plaza Nairobi Airport by IHG located?

Located in Embakasi, this luxury hotel is 7.2 mi (11.6 km) from Nairobi National Park and 11.1 mi (17.9 km) from Kenyatta International Convention Centre. Sarit Centre and Nairobi National Museum are also within 16 mi (25 km).

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Crowne Plaza Nairobi Airport by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1002 reviews
Rating 8 - Good. 171 out of 1002 reviews
Rating 6 - Okay. 29 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our super short stay after flying into the Nairobi airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are amazingly kind and attentive. Mediatrix was especially noteworthy at the wonderful breakfast buffet. Monica and Purity provided outstanding massages. This was a great place to stay while waiting for our flight home
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe hotel in the midst of unsafe city. Nice people. Excellent service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and good food! Staff were friendly and helpful
Stayed 1 night in May 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a super clean and very luxurious hotel. The staff are lovely and the service is exceptional.
Stayed 1 night in Apr 2025

10/10 Excellent

Friedrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I will stay next time in NBO, I will select this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Elizabeth was very kind in the cafe
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel if flying into or leaving Nairobi. Convenient location to airport. Professional staff and really nice hotel. Shout-out for great service to Arnold, Sharon and Rehab. Will definitely stay at the hotel again.
Stayed 1 night in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great airport transfer

Good and quick transport from the airport to the hotel, no need to wait for everyone on the flight which was amazing as I had no luggage
Stayed 1 night in Jul 2025

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great please with friendly staff. Very clean overall.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport - free shuttle
Stayed 1 night in Mar 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Friendly staff at check-in room very clean and tidy. Very comfy bed and fluffy pillows.
Stayed 1 night in Jan 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Staff were very professional
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Exceptional hotel for our layover.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Near Airport Transport help to Airport
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is always excellent the service providers are really so welcoming
Stayed 2 nights in May 2025

10/10 Excellent

Alafia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good buffet. Nice rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate and service exceptional.
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for transiting Nairobi. Not much in walking distance but with a taxi or Uber you can visit several places.
Stayed 2 nights in May 2025

8/10 Good

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel between flights and LOVED the free service to pick us up from the airport. Everyone was sooo wonderful. We liked the hotel, loved the staff. The food was not good, they need a new executive chef to improve the food.
Stayed 1 night in Jun 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Nothing special but a great place to stay if you have an overnight at NBO
Stayed 1 night in Feb 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and accommodating!
Stayed 1 night in Jul 2024

10/10 Excellent

Piush

Liked: Cleanliness, amenities
Excellent hotel and room. Very good and efficient pickup from the airport and drop off. Clean room and friendly staff
Stayed 1 night in Oct 2024

2/10 Terrible

John

So disappointed cause it was my favorite Nairobi airport hotel but it seems they had cleaning crews working through the night, making noise all around us. Seems like they had a lot of day guests and were cleaning the rooms when we checked in at night. If you have a early flight and want to sleep, avoid it!
Stayed 1 night in Sep 2025

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