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Cozy Stead Hotel - Haven House, Gigiri

Property class: 4.5

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Photo gallery for Cozy Stead Hotel - Haven House, Gigiri

A hotel lobby with a staircase, a lounge area sign, a television, and a dining area with tables and chairs. - Cozy Stead Hotel - Haven House, Gigiri (Nairobi)
A bedroom with a wooden ceiling, a bed with white linens, a desk with a kettle, and a chair. - Cozy Stead Hotel - Haven House, Gigiri (Nairobi)
A spacious living area with a wooden ceiling, a television mounted on the wall, a sofa, a patterned armchair, and a small table. - Cozy Stead Hotel - Haven House, Gigiri (Nairobi)
A gated entrance with a paved driveway leading to a building with a red-tiled roof and white walls. - Cozy Stead Hotel - Haven House, Gigiri (Nairobi)
A spacious living room with a wooden ceiling, a fireplace, a sofa, a coffee table, and a television mounted on the wall. - Cozy Stead Hotel - Haven House, Gigiri (Nairobi)
Located close to Embassy of Italy and Embassy of the United States of America, Cozy Stead Hotel - Haven House, Gigiri provides free cooked-to-order breakfast, an adjacent golf course, and a free daily manager's reception. Get out on the links at this hotel and enjoy amenities such as golf lessons, a golf clubhouse, and a golf pro shop. Treat yourself to a facial, a hot stone massage, or thalassotherapy at Serenity Spa, the onsite spa. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a terrace and a firepit.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Luxury Suite, 1 King Bed, Air conditioning, Garden View

A hotel room with a wooden ceiling, a bed with white linens, two armchairs, a round wooden table, and a large wardrobe.

Luxury Suite, 1 King Bed, Air conditioning, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Air conditioning, Garden View

A bedroom with a wooden ceiling, a bed with white linens, a desk with a kettle, and a chair.

Junior Suite, 1 King Bed, Air conditioning, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Air conditioning

A bedroom with a wooden bed, a wardrobe, and a nightstand with a lamp.

Superior Double Room, 1 King Bed, Air conditioning

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, 1 King Bed, Air conditioning, Garden View

A hotel room with a bed, bedside table, lamp, chair, desk, wardrobe, and a window with curtains.

Deluxe Double or Twin Room, 1 King Bed, Air conditioning, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Gigiri, a neighborhood in Nairobi, Cozy Stead Hotel - Haven House, Gigiri is in a shopping district and on the riverwalk. Shoppers can check out Village Market, while everyone can enjoy the natural beauty of Karura Forest and Nairobi National Park. Embassy of Italy and Embassy of Sweden are two other places to visit that come recommended. Discover the area's water adventures with swimming nearby, or enjoy the great outdoors with hiking/biking trails, cave exploring, and ecotours. Visit our Nairobi travel guide
Map
United Nations Cres, Nairobi, Nairobi County

What's nearby

  • Banana Hill Art Gallery
    3 min walk - 0.2 miles
  • Embassy of Italy
    3 min walk - 0.2 miles
  • United Nations Office at Nairobi
    8 min walk - 0.5 miles
  • Village Market
    8 min walk - 0.5 miles
  • Karura Forest
    13 min walk - 0.7 miles

Getting around

  • Syokimau Station
    41 min drive
  • Nairobi (WIL-Wilson)
    31 min drive

Restaurants

  • Hero Bar
    9 min walk
  • Harvest
    9 min walk
  • Pomodoro
    13 min walk
  • Karel T Lounge
    12 min walk
  • Solo Grano
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Children's books
  • Children's games
  • Fenced pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the riverwalk
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • No elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 2 floors
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Renovated guestrooms - December 2025
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Printer
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Cozy Stead Hotel - Haven House, Gigiri have a pool?

Yes, this property has outdoor pool access.

Is Cozy Stead Hotel - Haven House, Gigiri pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cozy Stead Hotel - Haven House, Gigiri?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Cozy Stead Hotel - Haven House, Gigiri?

Check-out is at 10:00 AM.

Does Cozy Stead Hotel - Haven House, Gigiri provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Cozy Stead Hotel - Haven House, Gigiri located?

Located in Gigiri, this luxury hotel is within a 10-minute walk of Embassy of Italy, Embassy of Sweden, and Village Market. United Nations Office at Nairobi and Embassy of the United States of America are also within 10 minutes.

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Reviews

Cozy Stead Hotel - Haven House, Gigiri Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

10

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Never had I so many messages from a property on Expedia. This was rather annoying; ignore them, and I hope that they will change their policy. The staff were helpful. The hot water heaters are only for the showers, which is sort of strange. The rooms were just OK.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay the extra for a better room. The cheaper rooms are cheap and not in good condition. The staff and food are fantastic.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy Stead is a gorgeous hostess house conveniently located in the heart of the United Nations and close to the American Embassy. The accommodations are luxurious with all the amenities you need; air conditioning, heating, hot water, excellent room service, comfortable beds, and plenty of lounging spaces throughout the hotel. My wife and I enjoyed just walking around the property garden and looking at the unique landscape and tropical trees which can only be found in Africa. The hotel's secure location encourages us to go beyond and tour the surrounding Embassies and UN offices nearby. The menu is extensive, particularly for drinks, and the breakfast we ordered was delicious with plenty of fresh fruits. The main course was delicious and likewise served in the privacy of our room. Most importantly, throughout our entire stay we were always greeted and welcomed by the staff, they took EXCELLENT care of us, specially Ms. Jenny, and went above and beyond the normal levels of service. My wife and I truly enjoyed our stay and we will return in April for another stay. Thank you so much for hosting us and providing us with the best experience possible.. We are grateful for your hospitality! Thank you 🙏 so much.
Full course breakfast, delicious!
Tropical gardens.
Favorite tea time!
Range Rover transportation at your disposal.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and value. Good location too.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect experience. The staff went way out of their way to help me with anything my wife and I needed. Even sprinkling rose peddles in the room while I took my wife to dinner and more. Thank you to everyone at the Cozy steed amazing.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2026