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Comfort Gardens

3.0 star property
Guesthouse in Nairobi with a coffee shop and an outdoor pool

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Photo gallery for Comfort Gardens

Garden
Front of property
Fridge
In-room safe, soundproofing, free WiFi, bed sheets
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Air conditioning
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room

In-room safe, soundproofing, free WiFi, bed sheets

Executive Room

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Fan
Rainfall showerhead
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Fridge

Studio

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels

Executive Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
No 34, UN Cresent, P.O. Box 1813, Nairobi, 00621

What's nearby

  • Village Market - 5 min walk - 0.3 miles
  • United Nations Office at Nairobi - 13 min walk - 0.7 miles
  • Two Rivers Mall - 3 min drive - 1.6 miles
  • Westgate Shopping Mall - 6 min drive - 3.0 miles
  • Sarit Centre - 6 min drive - 3.2 miles

Getting around

  • Syokimau Station - 41 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 44 min drive

Restaurants

  • ‪Hero Bar - ‬1 min walk
  • ‪Harvest - ‬1 min walk
  • ‪Artcaffe - ‬4 min walk
  • ‪Karel T Lounge - ‬4 min walk
  • ‪Thigiri Ridge - ‬3 min drive

About this property

Comfort Gardens

Guesthouse located in Gigiri
Consider a stay at Comfort Gardens and take advantage of a terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), coffee/tea in the lobby, and concierge services
  • Luggage storage, tour/ticket assistance, and a front-desk safe
Room features
All guestrooms at Comfort Gardens boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and tubs or showers
  • 32-inch TVs with cable channels
  • Refrigerators, fans, and daily housekeeping

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 9:00 AM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of KES 2500 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KES 3900 per person (one-way)
  • Airport shuttle fee per child: KES 2500 (one-way), (from 1 to 10 years old)
  • Pet fee: KES 2500 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
24-hour pool access

Property is also known as

Comfort Gardens
Comfort Gardens Guest House
Comfort Gardens Guest House Nairobi
Comfort Gardens Nairobi
Comfort Guest House
Comfort Gardens - Kenya Hotel Nairobi
Comfort Gardens House Nairobi
Comfort Gardens House
Comfort Gardens Guesthouse Nairobi
Comfort Gardens Guesthouse
Comfort Gardens Nairobi
Comfort Gardens Guesthouse
Comfort Gardens Guesthouse Nairobi

Frequently asked questions

Does Comfort Gardens have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Comfort Gardens pet-friendly?

Yes, pets are allowed at this property. There's a fee of KES 2500 per pet, per night.

How much is parking at Comfort Gardens?

Self parking is free at this property.

What time is check-in at Comfort Gardens?

Check-in start time: 9:00 AM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Comfort Gardens?

Check-out is at noon.

Does Comfort Gardens provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KES 3900 per person applies.

Where is Comfort Gardens located?

Located in Gigiri, this guesthouse is within a 15-minute walk of Village Market and United Nations Office at Nairobi. Embassy of the United States of America and Banana Hill Art Gallery are also within 15 minutes.

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Comfort Gardens Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 31 reviews
Rating 8 - Good. 10 out of 31 reviews
Rating 6 - Okay. 6 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 4 out of 31 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Perfect for our needs, attentive staff, lovely grounds and close to village Market.
Stayed 8 nights in Nov 2023

10/10

Staff is fantastic. Grounds are pretty, hotel is a bit dated but great value for money. Very conveniently located adjacent to Village Market mall. They also arrange safaris.
Stayed 7 nights in Mar 2024

8/10

This was a nice small hotel and staff were great. Breakfast had a buffet with many selections. Very close to Village mall and many embassies. The one downfall was size of rooms for a family.
Stayed 1 night in Jul 2022

10/10

Very, very safe
Stayed 1 night in Aug 2022

2/10

It was too expensive for what was provided. I made the huge mistake of booking through Expedia. I originally did so to get my visa not knowing it was non refundable. When I realized I was paying twice what I should have I tried to cancel and the hotel refused to cancel without penalty. I would not return to this property nor use Expedia again to get a hotel booking. I felt cheated and it impacted my entire experience. Non refundable is a terrible policy. My family runs a bnb in the US and we allow people to cancel if something comes up and they can’t make it. I felt cheated having overplayed for a property where the internet did not work well and it colored my entire experience.
Stayed 4 nights in Jun 2024

6/10

I am sorry to say this, but I was turned off even before I arrived. In the ride to the hotel, the driver (sent by the hotel) passed us a phone because the front desk wanted to speak to us to tell us we would be moved to a "sister property" and then moved to the hotel we actually booked the next morning. Very odd way to handle a "reservation", but I suspect it is not unusual for Kenya, because this happened to other people I know, at other hotels (including the much-ritzier Trademark). When you have been travelling for 24 hours and are tired and stressed about the work you have to do in the following days, this is not what you want to hear. In this case, we adamantly refused and were given the rooms we booked. There was no explanation and no apology. This has never happened to me before, and I found this really unacceptable.
Stayed 8 nights in Oct 2023

8/10

Stayed 8 nights in Nov 2024

4/10

Stayed 1 night in Sep 2022

8/10

Stayed 4 nights in Aug 2019

10/10

Pleasant and quiet hotel/guesthouse. Rooms are simple and clean. Staff very kind and helpfull. Nice hanging out in garden.
Stayed 2 nights in Jan 2019

8/10

Stayed 2 nights in Dec 2018

10/10

Stayed 5 nights in Aug 2018
This review was submitted before 2018 and has not been verified.

8/10

I was welcomed with fresh watermelon juice when I checked in. What a nice surprise. Staff was totally wonderful. Every single person I encountered went out of their way.
Stayed 3 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10

like the proximity to Village Market. Very quiet with attentive staff
This review was submitted before 2018 and has not been verified.

8/10

One night stay, Very comfortable room, lovely balcony.
This review was submitted before 2018 and has not been verified.

10/10

Nice hotel with nice garden. Not your typical boring sanitized international chain hotel. Walking distance from the UN.
This review was submitted before 2018 and has not been verified.

6/10

Nedgånget hotell som en gång låg i ett lugnt område. Servicen från personalen alltför varierad - somliga var oerhört professionella och vänliga, andra tvärtom. Hård säng, ont om varmvatten. Här bor man bara om man absolut måste vara i detta område - som ligger nära FN och många ambassader.
This review was submitted before 2018 and has not been verified.

2/10

I was disappointed in this hotel, the service was very bad and there were too many problems in my room. I had booked and paid for a studio room, but the hotel provided me a standard room. I tried to ask for a refund since a standard room is much cheaper than a studio room, but the Manager of the hotel was very unkind and did not want to solve this issue. In addition, the wifi did not work for the first two days and after that the wifi was working every now and then. The shower was not working for the first day. As a conclusion, this hotel is far too expensive compared to the quality and service of the hotel. The only good thing is the location.
This review was submitted before 2018 and has not been verified.

8/10

Attractive location and friendly staff at this fairly basic hotel with limited restaurant facilities, but a decent pool.
This review was submitted before 2018 and has not been verified.

2/10

Very dissapointing. Price range completely not in line with comfort, quality and services offered
This review was submitted before 2018 and has not been verified.

6/10

This hotel is comfortable without being special. The room and bathroom were small, but adequate. However; the room and comfort would benefit by having tea and coffee making facilities in the room. It is conveniently located to the Village market for food and shopping (10 minute walk).
This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

6/10

This was basically a "good enough" place. Hard bed, small bathroom, but very good location if you need to get to UNON or Village Market. Nice staff.
This review was submitted before 2018 and has not been verified.

2/10

I am here on a short term visit to UN. The Hotel was chosen by the UN and almost all the guests were visitors to the UN like me. The Hotel is actually a fair walk from the UN and not as close as advertised. Food is very basic and quite overpriced for what you get. the room was clean and the staff reasonably polite although I suffered similar problems to other reviewers. They tried to charge me twice and only relented when I produced my Hotes.com receipt and were not very attentive or guest friendly. The hotel in any other location would not be more than £50 per night, there are far far better and cheaper alternatives a relatively short distance away. Whilst the UN gives them all their business they will continue to overcharge and deliver less than satisfactory service.
This review was submitted before 2018 and has not been verified.

8/10

Comfort Gardens is a pretty basic but clean and well-functioning hotel. Friendly staff and quiet area. Perfect location for UN and Embassy access.